Xactly Reviews & Product Details

I like that Xactly Incent gives me clear, transparent visibility into sales compensation. It handles complex comp plans reliably and reduces manual calculations and errors. Both reps and leadership can easily track earnings, quotas, and performance, which builds trust and minimizes compensation disputes. The automation and reporting also save a significant amount of time and make the process much more scalable. Review collected by and hosted on G2.com.

I find that Xactly Incent can be complex to configure and maintain, especially when compensation plans or hierarchies change. Some reports and workflows are not as intuitive as they could be, and more advanced changes often require admin support. There’s also a learning curve for new users, but the platform works well once it’s fully set up. Review collected by and hosted on G2.com.

Xactly helps track sales commissions and payouts more effectively. Additionally, the tracker shows how much of the variable pay has been rolled out over the past year, helping the individual to know how much of their variable pay has been achieved over the year. Review collected by and hosted on G2.com.

There isn't anything to dislike but the layout and features have been the same for a while and few features and enhancements can be made on the UI/UX front. Review collected by and hosted on G2.com.

I like using Xactly Incent because it shows me documents with ease and is easy to use. It's also convenient and presents graphs that are easy to understand. The initial setup was very easy. Review collected by and hosted on G2.com.

n/a Review collected by and hosted on G2.com.

I like the versatility of Xactly Incent, which allows me to manage complex operations with ease. The user interface is appealing, and I appreciate how it enhances the overall user experience by being intuitive. The software's ease of use is a significant advantage, as it does not require any prior IT background to operate effectively, which is particularly beneficial for me as an administrator. This accessibility makes it possible for a broad range of users to utilize the system efficiently without specialized training. Review collected by and hosted on G2.com.

I find the system could be cumbersome, particularly due to the difference in user experiences between the screens and the different sections of the system. Improving these aspects would enhance usability. Review collected by and hosted on G2.com.

As a sales rep, what I like best about Xactly Incent is the visibility and accuracy it gives me into my commissions. I can see exactly how my deals and performance translate into earnings without having to chase down finance or guess what my payout will be.

The real-time dashboards are super helpful, I can check progress against quota anytime, see how close I am to accelerators, and forecast my potential payout. It’s also great for motivation because everything is clear and updated automatically after deals close.

Overall, Xactly Incent saves me time, eliminates confusion, and builds trust in the comp process. I know my numbers are right, and that peace of mind lets me focus on selling.

It integrates with Salesforce because once a deal is closed it's updated in Xactly. I probably access Xactly once a day to track my commissions and how I'm pacing towards my quota.

It's very easy to use so I've not had to contact their support team but I've heard from our ops team that it was easy to set up and their support team is very responsive Review collected by and hosted on G2.com.

Nothing. I love it because I love making money and I get to see what my commission will be once I close the deal. Can't dislike something that shows you money :) Review collected by and hosted on G2.com.

This gives accurate reporting of Incentive Compensation to a representative. Review collected by and hosted on G2.com.

Slow Reporting and Data Refreshes. I'm looking forward to a Incentive Compensation Management with a real time date and reporting. Review collected by and hosted on G2.com.

It seems that new releases continue to push out imporvements for me as the user. SOme of the updated dashboards have been fantastic and insgihtful in showing me exactly where I stand on my OTE. There really is no more guessing or hoping what my payout will look like. Review collected by and hosted on G2.com.

I've noticed that during peak times the app can be a little slower to load. If you could allow a deeper level of customization that would be amazing. Review collected by and hosted on G2.com.

Accuracy and Accurate, automated compensation calculations: It takes the guesswork out of commission and bonus calculations, helping ensure payouts are correct and timely without manual spreadsheets. Review collected by and hosted on G2.com.

Steep learning curve: For new users, the interface and logic can feel complex at first—especially when setting up or navigating intricate plans. Review collected by and hosted on G2.com.

Continue to believe that the customer and technical support teams at Xactly are first class. Always responsive, always able to solve my issues. Review collected by and hosted on G2.com.

After five years of Xactly usage, I continue to believe that its biggest downside is the significant time required to learn the product. Review collected by and hosted on G2.com.

What I like best about Xactly Incent is how well it handles incentive compensation plans. It makes calculations more accurate and transparent, and the reporting helps both admins and sales teams clearly understand payouts and performance. Review collected by and hosted on G2.com.

Some parts of Xactly Incent feel complex and take time to learn especially when setting up or changing compensation plans. The interface can also feel a bit slow at times, and reporting customization could be more flexible. Review collected by and hosted on G2.com.