--- title: Xactly Reviews meta_title: 'Xactly Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 1096 reviews by the users' company size, role or industry to find out how Xactly works for a business like yours. aggregate_rating: rating_value: 4.2 review_count: 1096 scale: '5' date_modified: '2026-07-13' parent_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools --- # Xactly Reviews **Vendor:** Xactly **Category:** [Sales Compensation Software](https://www.g2.com/categories/sales-compensation) **Average Rating:** 4.2/5.0 **Total Reviews:** 1,096 ## About Xactly Xactly is the AI-first Sales Performance Orchestration platform built for the world’s most ambitious revenue engines. Building on two decades of industry leadership, Xactly is redefining revenue performance by moving beyond manual management to autonomous orchestration. The platform leverages Xactly Intelligence and a fleet of AI Agents to synchronize the full revenue lifecycle, from planning and design to incentives and forecasting. By unifying these critical work streams into one intelligent system, Xactly enables global enterprises to align strategy with execution and scale with absolute conviction. Transform your revenue engine at XactlyCorp.com. ## Xactly Pros & Cons **What users like:** - Users find Xactly's **ease of use** exceptional, simplifying commission management with its intuitive interface and automation features. (182 reviews) - Users appreciate the **effective handling of complex incentive calculations** by Xactly, enhancing versatility and simplicity for teams. (73 reviews) - Users appreciate the **effective management of complex sales incentive calculations** in Xactly, benefiting diverse team needs. (70 reviews) - Users value the **intuitive visibility of incentive compensation** in Xactly, facilitating effective performance management and planning. (61 reviews) - Users value the **accuracy and speed** of Xactly in managing and tracking compensation effectively. (60 reviews) - Users praise the **accuracy** of Xactly, appreciating quick updates and clear breakdowns of commission payouts. (58 reviews) - Users value the **real-time data** access in Xactly Incent, enhancing their planning and tracking of sales performance. (56 reviews) - Users appreciate the **visibility** of Xactly Incent, easily tracking their earnings and sales attainment progress. (56 reviews) - Users commend the **intuitive and visually appealing user interface** of Xactly, enhancing navigation and accessibility. (52 reviews) - Features (49 reviews) **What users dislike:** - Users find Xactly's interface **not intuitive** , struggling with clunky navigation and frustratingly slow loading times. (49 reviews) - Users experience **slow loading times** with Xactly, leading to delays and frustration in accessing important reports and data. (48 reviews) - Users criticize the **steep learning curve** of Xactly due to its clunky interface and unfamiliar UI changes. (42 reviews) - Users note that Xactly's interface is **not user-friendly** , causing confusion and a learning curve for many end users. (36 reviews) - Users find the **poor interface design** of Xactly cumbersome and lacking modern usability improvements. (36 reviews) - Users criticize **poor reporting** in Xactly, citing difficulties in understanding commission reports and limited customization options. (34 reviews) - Analytics Limitations (33 reviews) - Reporting Issues (33 reviews) - Missing Features (31 reviews) - Complexity (30 reviews) ## Xactly Reviews ### 1. Commissions review and confirmation **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Enterprise (> 1000 emp.) **Reviewed Date:** May 28, 2024 **What do you like best about Xactly?** Flexibility and ease of customization in the tool **What do you dislike about Xactly?** Being able to open multiple windows at the same time in same browser **What problems is Xactly solving and how is that benefiting you?** How much sales gets paid and confirming what is in our booking tool ### 2. perfect for daily use **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Chemicals | Enterprise (> 1000 emp.) **Reviewed Date:** August 26, 2024 **What do you like best about Xactly?** Easy to quick, easy to use and keeps me well updated. **What do you dislike about Xactly?** can't really think of anything I dont like. **What problems is Xactly solving and how is that benefiting you?** issues on outstanding orders and up coming sales ### 3. easy to use and good detail **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** August 26, 2024 **What do you like best about Xactly?** updates and metrics at my fingertips - easy to use **What do you dislike about Xactly?** not being able to "back" out of a page to the prior page **What problems is Xactly solving and how is that benefiting you?** goal and financial tracking **Official Response from Sonia Cabrera Rossi:** > Thank you for taking the time to comment and giving us such a positive rating. Regarding any potential concerns you raised, I would be happy to speak with you. My email address is srossi@xactlycorp.com. Thank you, Sonia Cabrera Rossi, Director, Xactly Product Education ### 4. Xactly Incent Review **Rating:** 5.0/5.0 stars **Reviewed by:** Tony Q. | Commission and Reporting Process Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** December 26, 2023 **What do you like best about Xactly?** The ease of use and setting up new plans has been great. The support and relationship with the Technical Account Manager (TAM) has been beneficial and it is great to have a contact who is always there for questions. **What do you dislike about Xactly?** I don't have anything specific, stil need to integrate home grown systems with Incent. **What problems is Xactly solving and how is that benefiting you?** Setting up commission plans with a key distribution partner so we are not manually calculating and sending out payments. ### 5. Commission Powerhouse **Rating:** 4.0/5.0 stars **Reviewed by:** Steve C. | Mid-Market (51-1000 emp.) **Reviewed Date:** December 07, 2023 **What do you like best about Xactly?** It automates the calculations that I normally would have to do within excel. Powerful tool! **What do you dislike about Xactly?** For my specific needs for our company, there isn't a way to remove certain quota amounts for an individual without having it go up the chain even with manual manipulation. At least not to my or our dev personell's knowledge. **What problems is Xactly solving and how is that benefiting you?** It calculates commissions with ease where doing this manually are prone to errors. Shows the precise percentage of attainment for any quota applied. Love this tool! ### 6. Easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** July 31, 2024 **What do you like best about Xactly?** The graphs makes it easy to see the historical payments **What do you dislike about Xactly?** May be making it work a bit faster can helpful, it sometimes loads forever **What problems is Xactly solving and how is that benefiting you?** I solves the sales compensation part of my job, and I really appreciate the transperancy **Official Response from Sonia Cabrera Rossi:** > Thank you for your review. I'm happy to learn that your overall experience with Xactly Incent has been positive and that you're satisfied with the statistics you receive on prior payments. Our customers have claimed much faster processing times, and we might be able to assist you with this. Please contact me at Sonia Cabrera Rossi; someone will follow up with you. Thank you, Sonia Cabrera Rossi, Director Xactly Product Education ### 7. Love the visibility **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** August 08, 2024 **What do you like best about Xactly?** I like being able to see what my earnings are on a per deal basis, and track my targets throughout the period. **What do you dislike about Xactly?** I would like to have some more customized dashboard options **What problems is Xactly solving and how is that benefiting you?** Tracking variable compensation **Official Response from Sonia Cabrera Rossi:** > Thank you for taking the time to comment and giving us such a positive rating. I suggest you take this specific concern to your Xactly administrator. If you need anything else, I may be reached at srossi@xactlycorp.com. Thank you, Sonia Cabrera Rossi, Director, Xactly Product Education ### 8. Getting detail # is important for sales work. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Industrial Automation | Mid-Market (51-1000 emp.) **Reviewed Date:** August 08, 2024 **What do you like best about Xactly?** Able to download detail reports to review. **What do you dislike about Xactly?** Sometime # does not get update timely but i guess it depends on how fast you receive those info from company. **What problems is Xactly solving and how is that benefiting you?** what we are making commission on sale. ### 9. Structure and transaction **Rating:** 5.0/5.0 stars **Reviewed by:** Jorge T. | Mid-Market (51-1000 emp.) **Reviewed Date:** January 24, 2024 **What do you like best about Xactly?** Love being able to look at the flow of the pipeline of my team and keep them accountable on what their forecasting **What do you dislike about Xactly?** Would like to see different forecast notes between first line manager, and second line manager because sometimes you wanna keep your own notes apart from what the sales manager **What problems is Xactly solving and how is that benefiting you?** Control and confidence over the forecast ### 10. Excellent tool **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** August 26, 2024 **What do you like best about Xactly?** Fast and accurate. I recommend it. I use it everyday **What do you dislike about Xactly?** Everything is ok. I don't have comments about this **What problems is Xactly solving and how is that benefiting you?** I am always informed about my commissions ### 11. Happy User **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Enterprise (> 1000 emp.) **Reviewed Date:** August 26, 2024 **What do you like best about Xactly?** For my needs, it is a relatively easy application to use. **What do you dislike about Xactly?** I don't have any issues with Xactly Incent **What problems is Xactly solving and how is that benefiting you?** Gives me visibility into my compensation attainment. ### 12. Xactly is a great product that helps our process run efficiently each month. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** December 14, 2023 **What do you like best about Xactly?** I like how user friendly Xactly is.It is very easy to go through and make changes to plans and much more. If you are unsure of anything the community page is always full of resources and very help. It keeps our process up to date and running smoothly. **What do you dislike about Xactly?** One downside of Xactly is that if we are working on a period we cannot freeze the statement view for reps. It leads to many questions as statements are in flux until we can finalize. **What problems is Xactly solving and how is that benefiting you?** This has helped automate our commission process and saving us days worth of work. It allows us to have more time and tools to help with analysis rather than manual calculations. ### 13. Xactly review **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** August 08, 2024 **What do you like best about Xactly?** Visibility and detail of comms / bonus etc is good. **What do you dislike about Xactly?** Xactly is a good tool but is often incorrect due to processing windows **What problems is Xactly solving and how is that benefiting you?** visibility of my sales comms / easy access to this info **Official Response from Sonia Cabrera Rossi:** > I appreciate your taking the time to leave a comment. I'm happy to hear that your experiences with Xactly Incent have been favorable overall. We would love to speak with you to see how we can resolve any issues you are experiencing. I may be reached at srossi@xactlycorp.com. Thank you, Sonia Cabrera Rossi, Director, Xactly Product Education ### 14. outstanding software application **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** August 01, 2024 **What do you like best about Xactly?** Xactly is easy to navigate, simplier and flexible **What do you dislike about Xactly?** the codes are not explainatary enough to master. **What problems is Xactly solving and how is that benefiting you?** the problem its solving compensation issues, analysis and plans. it beneficial to the company and me as well **Official Response from Sonia Cabrera Rossi:** > Thank you for your positive feedback and rating; we value the time and information you shared. Regarding any potential concerns you raised, I would be happy to speak with you. In addition, I would like to direct you to the Xactly Community, where you may access a collection of more than 300 XactlyShorts videos on our products. My email address is srossi@xactlycorp.com. Thank you, Sonia Cabrera Rossi, Director, Xactly Product Education ### 15. Incent system to manage compensation calculations and reporting **Rating:** 4.0/5.0 stars **Reviewed by:** NORMAN L. | Enterprise (> 1000 emp.) **Reviewed Date:** December 18, 2023 **What do you like best about Xactly?** Ease of integration from SFDC. Cloud base access with high performance. Reporting features in analytics. **What do you dislike about Xactly?** For any retro adjustments, currently one must manually calculate and account for the retro period, then again for the upcoming pay period. **What problems is Xactly solving and how is that benefiting you?** Ease of booking integration and commission calculation. It's benefit is auto-integration. Ease of commission calculation based on complex credit rules setup. It's benefit is systmic calulation vs manual. Reporting capabilities. It's benefits is reporting based on real-time. ### 16. Love Xactly **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Telecommunications | Enterprise (> 1000 emp.) **Reviewed Date:** August 08, 2024 **What do you like best about Xactly?** the detail info about you commissions and the ease of use. **What do you dislike about Xactly?** There is nothing I don't like abou the sofware. **What problems is Xactly solving and how is that benefiting you?** having access to my commissions real time is a great benefit for me. ### 17. interactive sales territory mapping software **Rating:** 4.0/5.0 stars **Reviewed by:** Annie W. | Deals Technology Strategy - Experienced Associate | Deals Rapid Value Delivery, Enterprise (> 1000 emp.) **Reviewed Date:** April 25, 2024 **What do you like best about Xactly?** It has very interactive map features that allow users to look around and understand surrounding environments. **What do you dislike about Xactly?** It's hard to integrate with other core platforms that I use such as Hubspot or Oracle. **What problems is Xactly solving and how is that benefiting you?** Allows me to map out territory and understand which locations are most optimized for revenue ### 18. Amazing ICM system **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** May 21, 2024 **What do you like best about Xactly?** The flexibility and ability to leverage Xactly for all plan types is awesome. **What do you dislike about Xactly?** Nothing, the product is amazing and I'm excited for the future road map. **What problems is Xactly solving and how is that benefiting you?** Paying individuals accurately, on time, and at scale. ### 19. wastade **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Oil & Energy | Enterprise (> 1000 emp.) **Reviewed Date:** July 31, 2024 **What do you like best about Xactly?** is a bonus tracker, I can see the target vs achieved **What do you dislike about Xactly?** we jus use for visualization of bonus, and not is on real time. **What problems is Xactly solving and how is that benefiting you?** amout of tehe sales bonus **Official Response from Sonia Cabrera Rossi:** > Thank you for your review. To learn more about Incent's features and how to use them more effectively, we provide resources on the Xactly Community Portal and courses at Xactly University that you may be interested in. If you think it would be helpful to speak with someone, please email me at srossi@xactlycorp.com. If you find a solution to any of the issues we discuss, we invite you to update your initial ranking. Thank you! Sonia Cabrera Rossi, Director of Xactly Product Education. ### 20. Xactly Review - Rubrik **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** July 31, 2024 **What do you like best about Xactly?** Easy to navigate, good layout, reporting is simple. **What do you dislike about Xactly?** Only wish it was updated more frequently (ie. weekly), but I believe that's more on the Rubrik side. **What problems is Xactly solving and how is that benefiting you?** No problems, just use it for reporting for my compensation. **Official Response from Sonia Cabrera Rossi:** > Thank you for taking the time to provide feedback. I'm glad to hear that your overall experience with Xactly Incent has been positive and that you are happy with its ease of use, layout, and easy reporting. We welcome the opportunity to discuss your experience regarding the frequency of updates to see if there is anything we can do to help with the issue.I may be reached at srossi@xactlycorp.com. Thank you, Sonia Cabrera Rossi, Director Xactly Product Education ### 21. it could be better **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** August 08, 2024 **What do you like best about Xactly?** Clear information. consolidated information **What do you dislike about Xactly?** The fact that the information is not updated in real time is not to my liking.not real time **What problems is Xactly solving and how is that benefiting you?** To upload tickets I must do it from my CRM **Official Response from Sonia Cabrera Rossi:** > Thank you for taking the time to provide feedback. I'm glad your overall experience with Xactly Incent has been good. I would be happy to speak to you more about finding the information you need when you need it. I may be reached at srossi@xactlycorp.com. Thank you, Sonia Cabrera Rossi, Director, Xactly Product Education ### 22. Great functionality and easy to navigate **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Banking | Enterprise (> 1000 emp.) **Reviewed Date:** August 08, 2024 **What do you like best about Xactly?** graphs are great for visual people and site is easy to navigate **What do you dislike about Xactly?** Not sure if you can compare year to year, haven't tried **What problems is Xactly solving and how is that benefiting you?** Looking at month to month and quarter to quarter ### 23. Centralization of the Commission Process **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Broadcast Media | Mid-Market (51-1000 emp.) **Reviewed Date:** October 12, 2023 **What do you like best about Xactly?** We were able to centralize our commission calculation and payments and eliminate the use of manual spreadsheets. We have standardized processes and now have two individuals processing instead of each accounting region. Our account executives and sales managers can review commissions throughout the month and not wait for the end of the month to determine if payments are accurate. We work with a technical account manager who has assisted us in improving our set up as we become more familiar with capabilities of the system and how it can better serve our needs. **What do you dislike about Xactly?** The time needed for changes in Incent to update in Analytics is frustrating. Our users prefer seeing reports in Analytics and the update usually takes two hours. **What problems is Xactly solving and how is that benefiting you?** Calculation of commissions were previously decentralized and inconsistency in applying practices. Xactly Incent allows centralization and standardization of process and applying policies. ### 24. User Friendly and Responsive **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** January 28, 2024 **What do you like best about Xactly?** It's so easy to use and very user friendly. I have honestly never had a issue with the platform and has worked for me exactly how I want it to work. Meets all my expectations **What do you dislike about Xactly?** I think that Xactly does a great job with the updates I do wish there was a bit more training for new hires in the corp so they could fully understand. **What problems is Xactly solving and how is that benefiting you?** Seeing how much I get in commission and allow me to easily look at the past and see how I can improve ### 25. Easy to use **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** August 08, 2024 **What do you like best about Xactly?** Easy to use reporting and historical info **What do you dislike about Xactly?** I'm not able to see real time data on deals closed **What problems is Xactly solving and how is that benefiting you?** I get to see how many I get paid month over month **Official Response from Sonia Cabrera Rossi:** > Thank you for taking the time to provide feedback. I'm glad your overall experience with Xactly Incent has been good. I would be happy to speak to you more about finding the information you need when you need it. I may be reached at srossi@xactlycorp.com. Thank you, Sonia Cabrera Rossi, Director, Xactly Product Education ### 26. Easy and simple to read **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** August 08, 2024 **What do you like best about Xactly?** I like how the reports are presentated and how easy it is to navigate. **What do you dislike about Xactly?** Xactly can be very slow at time and is not always consistant with reporting. **What problems is Xactly solving and how is that benefiting you?** Sales metrics **Official Response from Sonia Cabrera Rossi:** > Thank you for your review. I’m glad to hear that you are pleased with Xactly Incent and how easy it is to navigate. We have had very positive feedback recently from our customers on accelerated processing times, and we would love to speak with you to see how we can resolve any issues you are experiencing. I can also recommend material on our reporting capabilities. I may be reached at srossi@xactlycorp.com. Thank you, Sonia Cabrera Rossi, Director, Xactly Product Education ### 27. Great Tool to Help Navigate the Wild World of Commissions **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Insurance | Mid-Market (51-1000 emp.) **Reviewed Date:** December 08, 2023 **What do you like best about Xactly?** I love the fact that the whole calculations process has been automated to the point that we can calculate our commission accruals daily when the company used to handle this process more manually and only run calculations once a month. The "real time" feedback helps to make quicker informed decisions regarding both sales and expense managment. **What do you dislike about Xactly?** Some functionality is rather cumbersome and time consuming as there is not a bulk upload process in place for that function or you cannot mass copy from one year to the next with ease. If your company has a lot of quota plans or externally configured processes, each of those have to be copied over individually, so taking those one by one can wrack up the hours at year end. The implementation was also rather long and complicated. However, our payment methodology is quite complex given the nature of our industry. **What problems is Xactly solving and how is that benefiting you?** The main issue that Xactly Incent is solving for our company is the automation of commission calculations to provide more accurate payment numbers in a more frequent and reqular timeframe. This benefits our agents as they know where they stand at any given time within the month and it also helps our Finance and Compensation Team better forecast monthly commission expenses which can also trickle up to influence business plans on what products to sell over others. So updates can be made as needed rather than after the month has concluded, saving time and money. ### 28. Great product **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** August 08, 2024 **What do you like best about Xactly?** I can have an overview of my sales commissions and see details on demand **What do you dislike about Xactly?** I do not dislike anything, i like the product **What problems is Xactly solving and how is that benefiting you?** I access my sales commssions data ### 29. User Friendly **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Human Resources | Mid-Market (51-1000 emp.) **Reviewed Date:** January 30, 2023 **What do you like best about Xactly?** I like the automation the system brings. How it calculates commissions overnight to get day by day commission impact. **What do you dislike about Xactly?** Waiting for the reports to refresh after a refresh. **What problems is Xactly solving and how is that benefiting you?** N/A ### 30. Compensation Visibility **Rating:** 3.5/5.0 stars **Reviewed by:** Constantine J. | Regional Sales Director, Enterprise (> 1000 emp.) **Reviewed Date:** January 24, 2024 **What do you like best about Xactly?** I really enjoy how Xactly gives me the visibility into all my deals and my overall compensation landscape. Having it all in one place is very helpful. **What do you dislike about Xactly?** I wish that dadhboarding was a bit more intuitive and there were more filters to choose from. **What problems is Xactly solving and how is that benefiting you?** Giving me visibility into my sales compensation. **Official Response from Sonia Cabrera Rossi:** > Constantine, thank you for taking the time to share your feedback. I'm glad to hear that Incent has provided you with visibility to the data that is most essential to you, all in one location. Our Xactly Community portal and Xactly University have a great deal of material on creating and managing dashboards and the use of filters. If you believe it would be helpful to speak with someone further, please contact me at srossi@xactlycorp.com. Thank you, Sonia Cabrera Rossi, Director, Xactly Product Education ### 31. Detailed information, but many times slow to load **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** July 31, 2024 **What do you like best about Xactly?** Detailed information with drill-down capabilities, breakdown of commisions and other information like compensation plans **What do you dislike about Xactly?** Load times of several seconds. Screen real estate is cut-off by housing withing SFDC. **What problems is Xactly solving and how is that benefiting you?** Comp breakdown and payouts **Official Response from Sonia Cabrera Rossi:** > Thank you for your review. I’m glad to hear that you are pleased with Xactly Incent and the ability to get the information you need when you need it. We have had very positive feedback recently from our customers on accelerated processing times, and we would love to speak with you to see how we can resolve any issues you are experiencing. I may be reached at srossi@xactlycorp.com. Thank you, Sonia Cabrera Rossi, Director Xactly Product Education ### 32. incentive is always wrong **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Small-Business (50 or fewer emp.) **Reviewed Date:** July 31, 2024 **What do you like best about Xactly?** it calculates all your comission in one place **What do you dislike about Xactly?** it doesnt capture all your incentives that should be paid out **What problems is Xactly solving and how is that benefiting you?** it helps putting the sales in one place and comission in same place **Official Response from Sonia Cabrera Rossi:** > Thank you for your comments. If you believe it would be beneficial to chat with a member of our team to determine if there is another strategy to ensure your incentives are accurate, we would be pleased to assist and offer you potential resources. Please email me at srossi@xactlycorp.com. If you find a solution to any of the issues we discuss, we invite you to update your initial ranking. Thank you. Sonia Cabrera Rossi is Director of Xactly Product Education. ### 33. Amazing **Rating:** 5.0/5.0 stars **Reviewed by:** Jawad D. | Sales Comp Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** May 22, 2024 **What do you like best about Xactly?** It will be very helpful to predict with one source of truth. **What do you dislike about Xactly?** Having leadership approval for additional add on features. **What problems is Xactly solving and how is that benefiting you?** Predicting with AI CO Pilot will be quicker response. ### 34. Better than anything else I’ve used! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** May 21, 2024 **What do you like best about Xactly?** The ease of processing and demonstrating data. Making changes is so easy! **What do you dislike about Xactly?** The time it takes for Analytics to refresh. **What problems is Xactly solving and how is that benefiting you?** Compensation computation - more transparency for our sales reps. **Official Response from Sonia Cabrera Rossi:** > Thank you for your review. I’m glad to hear that you are pleased with Xactly Incent, its ease of use, and its ability to make changes. We have had very positive feedback recently from our customers on accelerated processing times, and we would love to speak with you to see how we can resolve any issues you are experiencing. I may be reached at srossi@xactlycorp.com. Thank you, Sonia Cabrera Rossi, Director Xactly Product Education ### 35. EASY TO USE **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Online Media | Small-Business (50 or fewer emp.) **Reviewed Date:** July 31, 2024 **What do you like best about Xactly?** I appreciate the format and the structure of the information. **What do you dislike about Xactly?** There is nothing I can dislike on this tool **What problems is Xactly solving and how is that benefiting you?** just inform me on my incentive I expect after a hard work ### 36. Easy to navigate **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** July 31, 2024 **What do you like best about Xactly?** Very user friendly and easy to manage!!! **What do you dislike about Xactly?** I wish one screen would show you everything. On the home page just one dashboard that shows all. **What problems is Xactly solving and how is that benefiting you?** It's helping me manage my quota **Official Response from Sonia Cabrera Rossi:** > Thank you for taking the time to provide feedback. I'm glad to hear that your overall experience with Xactly Incent has been positive and that it's easy to use and manage. Our Xactly Community portal and Xactly University have a great deal of material that you might find helpful, and I may be able to suggest resources to help you with your dashboard and getting everything in one place. I can be reached at srossi@xactlycorp.com if you would like to speak further about your experience. Thank you, Sonia Cabrera Rossi, Director, Xactly Product Education ### 37. Easey to use and understand. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** August 08, 2024 **What do you like best about Xactly?** simplicity when keeping up with your financial goals **What do you dislike about Xactly?** sandbox page. Some time I get it and it gets me in a login loop **What problems is Xactly solving and how is that benefiting you?** Incentive plans visibility ### 38. ex **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting | Enterprise (> 1000 emp.) **Reviewed Date:** August 08, 2024 **What do you like best about Xactly?** It's very useful and you could look at your percentage **What do you dislike about Xactly?** its rather slow, i think they should make **What problems is Xactly solving and how is that benefiting you?** it's helpinh me keep track of my sales ### 39. Good product **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Insurance | Enterprise (> 1000 emp.) **Reviewed Date:** August 08, 2024 **What do you like best about Xactly?** i know what I am getting paid when i get paid **What do you dislike about Xactly?** takes a long time to show trueup roll off payout **What problems is Xactly solving and how is that benefiting you?** roll off true up **Official Response from Sonia Cabrera Rossi:** > Thank you for your review. I’m glad to hear that you are pleased with Xactly Incent and how easy it is to find your pay information. We have had very positive feedback recently from our customers on accelerated processing times, and we would love to speak with you to see how we can resolve any issues you are experiencing. I may be reached at srossi@xactlycorp.com. Thank you, Sonia Cabrera Rossi, Director, Xactly Product Education ### 40. Sr Commissions Manager **Rating:** 5.0/5.0 stars **Reviewed by:** Trevor R. | Commission Manager, Enterprise (> 1000 emp.) **Reviewed Date:** May 21, 2024 **What do you like best about Xactly?** The visibility it provides to the sales org and the reporting capabilities. **What do you dislike about Xactly?** The backend is very complex when updates are needed. **What problems is Xactly solving and how is that benefiting you?** Streamlines the calculation process ### 41. Great way to track incentives. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Insurance | Enterprise (> 1000 emp.) **Reviewed Date:** August 08, 2024 **What do you like best about Xactly?** Easy to navigate and offers an easy view. **What do you dislike about Xactly?** Occasionally has to be rebooted but its good. **What problems is Xactly solving and how is that benefiting you?** Tracking goals and incentive payments with ease. ### 42. USER FRIENDLY **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** July 31, 2024 **What do you like best about Xactly?** VERY EASY TO USE AND UNDERSTAND, VERY ACCURATE **What do you dislike about Xactly?** SOMETIMES IT TAKES A WHILE TO UPDATE BUT ALWAYS VERY ACCURATE **What problems is Xactly solving and how is that benefiting you?** helps to calculate compensation and quota attainment **Official Response from Sonia Cabrera Rossi:** > Thank you for your review. I’m glad to hear that you are pleased with Xactly Incent's accuracy and ease of use. We welcome the opportunity to discuss your experience regarding updates and processing times. If you would like to discuss this, please contact me at srossi@xactlycorp.com. Thank you, Sonia Cabrera Rossi, Director, Xactly Product Education ### 43. Optimising Sales with Xactly Incent **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Enterprise (> 1000 emp.) **Reviewed Date:** August 08, 2024 **What do you like best about Xactly?** Automated commission calcultaion, detailed reporting and analytics, and visibility into yearly plans. **What do you dislike about Xactly?** Customisation limitations, and documentation **What problems is Xactly solving and how is that benefiting you?** Visibility and forward planning on compensation. ### 44. Great tool and great support desk help. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Utilities | Mid-Market (51-1000 emp.) **Reviewed Date:** June 23, 2023 **What do you like best about Xactly?** The tool can be configured a lot to make your desired result a success. You can make your conditions very complicated or very basic based on what your business needs are. Being able to clone rules and reapply them makes it very easy to rinse and repeat for other positions. They recently updated their UI and it's a much fresher look. They always are putting new releases out to enhance to tool further and you can add requests to improve the tool too. **What do you dislike about Xactly?** Because they are in the process of enhancing their tool through multiple product releases, sometimes there are minor bugs that usually have a workaround and they are willing to investigate and fix them. There are some enhancements that they could add that would drastically improve their conditional logic writing (which I have a request in for). Sometimes, finding documentation on what their tool does or what an exact feature can/can't do lacks a little bit but after a support ticket in, you can get the answer. Just hope they update their documentation. **What problems is Xactly solving and how is that benefiting you?** Calculating very complex commission plans among a diverse organization and wide range of products. Having this tool allows us to step away from manual calculations and allows users to have a dashboard to review. ### 45. It is great **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Banking | Enterprise (> 1000 emp.) **Reviewed Date:** July 31, 2024 **What do you like best about Xactly?** Breakdown of catagory's and ease of use. **What do you dislike about Xactly?** It sometimes takes a long time to load the info. **What problems is Xactly solving and how is that benefiting you?** Shows the area of performance that needs inprovement. ### 46. Incent **Rating:** 3.5/5.0 stars **Reviewed by:** Vinutna V. | Manager sales ops, Mid-Market (51-1000 emp.) **Reviewed Date:** May 21, 2024 **What do you like best about Xactly?** Functionalities and capabilities. User friendly for sales reps. Excited about reporting capabilities **What do you dislike about Xactly?** Support and complexity . Need improvement in service **What problems is Xactly solving and how is that benefiting you?** Commission management **Official Response from Sonia Cabrera Rossi:** > I appreciate your review. It's encouraging to hear that Xactly Incent is simple to use and that you and your sales representatives are enthusiastic about its reporting features. If you would like to discuss your concerns regarding support with a member of our team, please email me at srossi@xactlycorp.com. If you find a solution to any of the issues we discuss, we invite you to update your initial ranking. Thank you, Sonia Cabrera Rossi, Director, Xactly Product Education ### 47. Easy to digest, accuracy of numbers **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** July 31, 2024 **What do you like best about Xactly?** Accuracy, easy to digest, updated regularly **What do you dislike about Xactly?** The UI should be cleaner - it is a little convuloted **What problems is Xactly solving and how is that benefiting you?** Clarity on commissions paid, performance against quota **Official Response from Sonia Cabrera Rossi:** > Thank you for taking the time to share your feedback. I’m glad to hear that you are happy with Incent’s accuracy and ease of use. We've been improving our user interface over the last two years, and we hope it's helped with some of the issues you've raised. If you want to discuss your experience further, please contact me at srossi@xactlycorp.com. Thank you, Sonia Cabrera Rossi, Director, Xactly Product Education ### 48. RSM **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Telecommunications | Enterprise (> 1000 emp.) **Reviewed Date:** August 08, 2024 **What do you like best about Xactly?** Accuracy and the layout is great....... **What do you dislike about Xactly?** Sometimes offline but other than that it's great **What problems is Xactly solving and how is that benefiting you?** Preparing for the actual compensation dollars ### 49. Widely used by the team. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Events Services | Enterprise (> 1000 emp.) **Reviewed Date:** August 01, 2024 **What do you like best about Xactly?** The visibility of the bonus and monitoring. **What do you dislike about Xactly?** Nothing to comment, we use it a lot with the team. **What problems is Xactly solving and how is that benefiting you?** Maybe a delay in updating the information to upload. ### 50. Director, Global Sales Compensation **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** May 24, 2024 **What do you like best about Xactly?** Commission calculations and plan document distribution **What do you dislike about Xactly?** Reporting, integration with other systems such as Workday **What problems is Xactly solving and how is that benefiting you?** Commission calculations and reporting **Official Response from Sonia Cabrera Rossi:** > Thank you for taking the time to share your feedback. I’m glad to hear that you found the commission and plan document features beneficial. We have many resources available as it pertains to integrations and reporting; if you think they would help, We also have new information about integrations with Worksday. I would love to speak with you and point you in the right direction.If you find a solution to any of the issues we discuss, we invite you to update your initial ranking. I may be reached at srossi@xactlycorp.com. Thank you, Sonia Cabrera Rossi, Director Xactly Product Education ## Xactly Discussions - [Why does BBB state that the bussines file wasn’t opened untill 2/2021 with no reviews and posted reviews go back 3 years?](https://www.g2.com/discussions/43654-why-does-bbb-state-that-the-bussines-file-wasn-t-opened-untill-2-2021-with-no-reviews-and-posted-reviews-go-back-3-years) - 1 comment, 1 upvote - [I don't see much documentation on the website in terms of FAQ, etc. Is there an online resource I can use if I have any questions?](https://www.g2.com/discussions/xactly-incent-documentation) - 1 comment, 1 upvote - [What is Xactly Incent used for?](https://www.g2.com/discussions/what-is-xactly-incent-used-for) - 1 comment - [View Xactly pricing details and edition comparison](https://www.g2.com/products/xactly/reviews?page=10§ion=pricing&secure%5Bexpires_at%5D=2026-07-14+00%3A18%3A42+-0500&secure%5Bsession_id%5D=346bd6b8-3ba1-4a8b-a1a2-e667e6db0eb6&secure%5Btoken%5D=accebb516e286552c2194ecf6e39e91278e93a7da825e1b493c4f4ea58bac1c8&format=llm_user) ## Xactly Integrations - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - [Okta](https://www.g2.com/products/okta/reviews) - [Sage Intacct](https://www.g2.com/products/sage-intacct/reviews) - [Salesforce Headless 360 Platform (formerly Salesforce Platform)](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews) - [Snowflake](https://www.g2.com/products/snowflake/reviews) - [Workday Compensation](https://www.g2.com/products/workday-compensation/reviews) - [Workday HCM](https://www.g2.com/products/workday-hcm/reviews) ## Xactly Features **Sales Rep Portal** - Commission Estimator - Dispute Management - Compensation Statements - Plan Documents and Agreements - Individual and Team Performance Reports - Mobile User Support **Lead Facilitation** - Customer-facing Chatbot - Lead Qualification - Lead Follow-up - Meeting Scheduling **Platform** - Reward Structuring - Event Management - Workflow Automation - Compensation History - Automated Compliance - Performance Management Integration - Embedded Analytics - Reporting Capabilities - Compensation Data Management - Internationalization **Performance reviews** - 360 Reviews - Customizable Forms - Review Status Tracking **Revenue Sourcing and Forecasting** - Revenue History - Pipeline Management - Dashboard Analytics - Multi-Device Data Visualization - Data Segmentation - Predictive Forecasting - Revenue Operations Cadence **Generative AI** - AI Text Generation - AI Text Summarization **Sales Performance Features - Sales Planning** - Account Scoring - Revenue Planning - Account Segmentation - Sales Performance - Sales Forecasting - Integrations - Scenario Modeling **Platform - Compensation Planning** - Compensation Budgeting - Merit Cycle Planning - Pay Transparency - Automated Compliance - Reward Structuring - Compensation History **Agentic AI - Sales Performance Management** - Autonomous Task Execution - Natural Language Interaction - Proactive Assistance **Agentic AI - Sales Analytics** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance **Agentic AI - Revenue AI Platforms** - Natural Language Interaction - Proactive Assistance - Autonomous Task Execution - Cross-system Integration - Decision Making - Adaptive Learning **Management Portal** - Sales Org Performance Reports - Monitor Sales Rep Performance - Quota Assignments/Management - Commission splits and overrides - Workflow and Approvals - Budgeting **Data Sourcing** - Data Sourcing - Exporting & Sharing Data - Multi-Device Data Visualization - Interactive Dashboards - Data Segmentation **Incentives** - Badges - Triggers - Commission Calculator - Leaderboards **Organization** - Opportunity and Pipeline Management - Data Entry - Integrations / APIs **Goals** - Goal-Setting - Company Goals And OKRs **CRM Data Enrichment** - Calendar Sync - Email Activity Capture - Conversation Intelligence - Marketing Leads - Contact Capture **Benchmarking and Equity - Compensation Management** - Benchmarking Data - Pay Equity - Salary Bands **Territory Management - Sales Planning** - Territory Management - Territory Planning **Additional Features - Compensation Planning** - Reporting Capabilities - Workflow Automation - Integrations **Platform - Revenue AI Platforms** - Conversation Intelligence - Predictive Forecasting - CRM Data Enrichment - Actionable Insights - Risk Flagging - Workflow Orchestration - Sales Coaching - Pipeline & Deal Management - Customer Data Capture **Administration** - Adjustments/Dispute Resolution - Comp Modeling - Ease of Admin - Comp Modeling - Design Flexibility - Comp Statement Calculation and Distribution - Reports and Dashboards - Sales Hierarchy Management **Predictive Analytics** - Lead Scoring - Opportunity Scoring - Risk Analysis - Live Forecasting **Personalization** - Profiles - Custom Reports - Dashboards - Goal Setting **Performance Analysis** - Coaching - Peformance Tracking **Feedback** - Continuous Feedback - Requesting Feedback - 1-On-1 Meetings - Public Praise **Account Management** - Nonengaged Accounts - Account optimization - Historical Patterns - Rep Performance - Account Engagement - Historical Win/Loss Patterns **Quota & Capacity Management - Sales Planning** - Quota Management - Capacity Management - Quota Planning **Platform** - CRM Integration - Financial Integration - HCM/HRIS Integration - Customization - APIs - Internationalization - Performance and Reliability **Sales Management** - Live Pipeline Management - Sales Gamification - Account-Based Analytics - Activity Tracking **Administrative** - Integration - Employee Structure - Behavior Monitoring **Sales Analysis** - ROI Forecasting - Sales Forecasting **Data** - Dashboards And Reports - Historical Data **Agentic AI - Revenue Operations & Intelligence (RO&I)** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Agentic AI - Sales Planning** - Autonomous Task Execution - Multi-step Planning **Platform** - Customization - Integration APIs - Internationalization - User, Role, and Access Management - Dashboards **Generative AI** - AI Text Generation - AI Text Summarization **Agentic AI - Performance Management** - Multi-step Planning - Natural Language Interaction **Agentic AI - Sales Compensation** - Natural Language Interaction **Agentic AI - AI Sales Assistant** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making ## Top Xactly Alternatives - [CaptivateIQ](https://www.g2.com/products/captivateiq/reviews) - 4.7/5.0 (3,410 reviews) - [Varicent](https://www.g2.com/products/varicent-varicent/reviews) - 4.5/5.0 (590 reviews) - [Anaplan](https://www.g2.com/products/anaplan/reviews) - 4.6/5.0 (396 reviews)