Workforce.com
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Workforce.com
By Workforce.com
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4.2 out of 5 stars
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Workforce.com Reviews & Product Details - Page 6

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Workforce.com Overview

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What is Workforce.com?

Everything you need for daily operations, backed by robust HR and payroll. Workforce.com is the HCM for hourly workers. Manage onboarding, schedules, attendance, timesheets, performance, tasks, and more, all in a single system. Through both a mobile app and a desktop portal, keep track of when and where employees work, labor costs, time-off, and engagement, all in real-time. Automatically generate and approve payroll-ready timesheets through a GPS-located mobile time clock. Use industry-leading AI to build and populate smarter schedules in a single click. With offices in the United States, the United Kingdom, Australia, Italy, Uruguay, and the Philippines, Workforce.com has 8,000+ customers worldwide and leads the market in providing modern workforce management solutions for the world’s most trusted brands.

Workforce.com Details
Discussions
Workforce.com Community
Languages Supported
Arabic, Danish, German, English, French, Haitian, Hebrew, Japanese, Dutch, Spanish
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Product Description

Advanced cloud-based workforce management software featuring mobile, desktop, and time clock applications. Use it to automate scheduling, time and attendance, and labor compliance. Includes payroll integration, onboarding, leave management, and BI reporting.

How do you position yourself against your competitors?

You are the workforce. You know what to do. Workforce.com is here to help. As the only HCM on the market intentionally designed for shift-based hourly businesses, we understand what it takes to maximize efficiency on the frontline.

At Workforce.com, we invest twice the industry average into new R&D; this means we are always the first to introduce the latest innovations to our customers. And the best part? You can access all features as they roll out, no matter your business size. Some of these industry-leading innovations include One-Click Scheduling and AI Labor Forecasting.

Seller Details
Seller
Workforce.com
Year Founded
1922
HQ Location
Chicago, Illinois
Twitter
@workforcedotcom
19,763 Twitter followers
LinkedIn® Page
www.linkedin.com
84 employees on LinkedIn®
Gustav A.
GA
Overview Provided by:
Gustav Anderson
Communications Officer

Recent Workforce.com Reviews

Verified User
A
Verified UserMid-Market (51-1000 emp.)
3.0 out of 5
"Was bad but getting better"
Ease of use. It is a very user friendly application and website to use and navigate
Read more
Verified User
A
Verified UserMid-Market (51-1000 emp.)
1.0 out of 5
"Promises a lot delivers little - big issue with adjusting to the Irish Market."
Relatively good looking UI, Variety of different features.
Read more
Isabel E.
IE
Isabel E.Mid-Market (51-1000 emp.)
5.0 out of 5
"Incredible service!"
Workforce has streamlined our team management with its intuitive interface and powerful features. Scheduling is effortless, time-tracking and payro...
Read more
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Workforce.com Media

Workforce.com Demo - Time Clock
Clock in over your phone or tablet.
Workforce.com Demo - Auto Scheduling
Automatically generate perfect schedules with one click based on historical demand and user metrics
Workforce.com Demo - Smarter Scheduling
Get validation error alerts whenever you schedule someone who's about to reach overtime, hit their maximum hours, or has a conflicting shift.
Workforce.com Demo - Timekeeping
Approve automatically generated timesheets
Workforce.com Demo - Employee Feedback
Receive valuable shift feedback from employees through the app
Workforce.com Demo - Live Wage Insights
Compare sales to labor costs in real-time
Answer a few questions to help the Workforce.com community
Have you used Workforce.com before?
Yes

77 Workforce.com Reviews

4.2 out of 5
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77 Workforce.com Reviews
4.2 out of 5
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Workforce.com Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Workforce.comQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Verified User in Package/Freight Delivery
AP
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Workforce.com?

Easy to use, lots of feature. Dashboard may need to improve. Some staff is out authorisation, and still you can see on the list. That part needs to be improved. Review collected by and hosted on G2.com.

What do you dislike about Workforce.com?

It should be added more tools to create rotas easier. Dashboard needs to be eash to customise. Time off requests should to be able ro removed on rota screen. People should be able to request authorisation. Review collected by and hosted on G2.com.

What problems is Workforce.com solving and how is that benefiting you?

It is best way to create rotas, manage to staff, manage to see hours and costs. Photo log in and log out is the most efficient way to track records. Staff can make requests and until It is approved, It is not valid, which is great for employers Review collected by and hosted on G2.com.

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Verified User in Retail
AR
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Workforce.com?

The constant development and attention to customer requirements makes it ideal for any growing business.P acked full of features and very comprehensive Review collected by and hosted on G2.com.

What do you dislike about Workforce.com?

Very little. It used to have stability issues but these seem to have been solved now. Any problems we have reported have been attended to and fixed quickly Review collected by and hosted on G2.com.

What problems is Workforce.com solving and how is that benefiting you?

We utilise all aspects of employee leave, rota planning and daily clocking within Workforce. It makes every process extremely quick and efficient. Review collected by and hosted on G2.com.

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Sarah C.
SC
Warehouse Manager
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Workforce.com?

Daily summaries of annual leave via email Review collected by and hosted on G2.com.

What do you dislike about Workforce.com?

An easier summary of who's in or out on a day to day basis Review collected by and hosted on G2.com.

What problems is Workforce.com solving and how is that benefiting you?

Maintaining annual leave. Not having too many staff off at one point Review collected by and hosted on G2.com.

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Verified User in Hospitality
AH
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Workforce.com?

Easy to navigate

Fast RealTime support

Easy to access on phone Review collected by and hosted on G2.com.

What do you dislike about Workforce.com?

Lack of supporting tools. For instance, if I need to copy-paste the schedule for an agent, I can't seem to find a solution, it seems it can only be done for the whole team Review collected by and hosted on G2.com.

What problems is Workforce.com solving and how is that benefiting you?

Being able to create reports for months in advance and giving the flexibility to my team to plan ahead accordingly. I can then same time focusing on other tasks. Review collected by and hosted on G2.com.

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PW
Area Manager
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Workforce.com?

dashboard it is clear and helpful to access all the information needed Review collected by and hosted on G2.com.

What do you dislike about Workforce.com?

The time multiple rotas load. It is frustrating sometimes Review collected by and hosted on G2.com.

What problems is Workforce.com solving and how is that benefiting you?

TEmplates for Rotas, staff shift feedback is good Review collected by and hosted on G2.com.

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AR
a
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Workforce.com?

reports are easy to find and can be edited easily Review collected by and hosted on G2.com.

What do you dislike about Workforce.com?

with multiple sites its difficult to get correct reports Review collected by and hosted on G2.com.

What problems is Workforce.com solving and how is that benefiting you?

recording accurate hours for the employees Review collected by and hosted on G2.com.

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Verified User in Hospitality
AH
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about Workforce.com?

The app is user friendly and definitely benefitial for staff Review collected by and hosted on G2.com.

What do you dislike about Workforce.com?

When salaried staff have time off / take holidays the cost is not deducted and therefore running costs are out for that time period Review collected by and hosted on G2.com.

Recommendations to others considering Workforce.com:

Spend the time setting it up Review collected by and hosted on G2.com.

What problems is Workforce.com solving and how is that benefiting you?

Mainly creating rotas, the linking to the till is still clunky and tge hourly pay to till take is out Review collected by and hosted on G2.com.

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Verified User in Entertainment
AE
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Workforce.com?

We have been using Workforce since 2019. Easy to use and well-integrated service (rota, payroll, reports, etc).

The super team is always helpful and easy to contact. Review collected by and hosted on G2.com.

What do you dislike about Workforce.com?

System updates sometimes mess up the configurations. Review collected by and hosted on G2.com.

What problems is Workforce.com solving and how is that benefiting you?

We use Workforce for rotas, timesheet approval. We linked it with Quickbooks for weekly payments and log all the staff paperwork Review collected by and hosted on G2.com.

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Helpful?
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Verified User in Pharmaceuticals
UP
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Workforce.com?

It is very easy to use and for payroll processing at the end of the month. Staff enjoy using the software and ensures all staff are paid correctly. Review collected by and hosted on G2.com.

What do you dislike about Workforce.com?

The mobile application can be better as the app can freeze sometimes and is not fluid enough to use. Review collected by and hosted on G2.com.

What problems is Workforce.com solving and how is that benefiting you?

None. Review collected by and hosted on G2.com.

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Verified User in Hospital & Health Care
UH
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Workforce.com?

Time saving, no more excel timesheets and keeping manual records of annual leave Review collected by and hosted on G2.com.

What do you dislike about Workforce.com?

Making rota's - sometimes can be cumbersome Review collected by and hosted on G2.com.

Recommendations to others considering Workforce.com:

Definitely worth implementing- saves time and excellent for tracking staff wages Review collected by and hosted on G2.com.

What problems is Workforce.com solving and how is that benefiting you?

Keeping track of who's in and hours worked. Easier to keep on top of wage costs Review collected by and hosted on G2.com.

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