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45 WorkBuzz Reviews

4.7 out of 5
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45 WorkBuzz Reviews
4.7 out of 5
45 WorkBuzz Reviews
4.7 out of 5

WorkBuzz Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for WorkBuzzQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Helen C.
HC
People Operations Manager
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
What do you like best about WorkBuzz?

I like its easy of use, the expertise available to help write questions to achieve the outcome we are looking for, which provides real information we can use to understand our workforce.

The implementation process was well supported by the team. The customer support team were excellent and helpful and we are discovering new features all the time, which are easy to use. I ability to drill down into the data is a real accett to the system so that we can target areas of concern and also those that are doing really well. Review collected by and hosted on G2.com.

What do you dislike about WorkBuzz?

Navigating around the site takes a bit of time to understand where everything is and what filters to use to get the results you want take a bit of getting used to. Review collected by and hosted on G2.com.

Response from Melisaan Foster of WorkBuzz

Thank you for your review Helen, I'm delighted to see you are using WorkBuzz to support your plans and surface issues you were unaware of. I'm glad you are receiving the support from our team and we hope with time as you become familiar with the platform that the results are even easier for you to gain insights from.

John A.
JA
Senior Talent Development Associate
Enterprise(> 1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about WorkBuzz?

Our WorkBuzz client manager is super helpful, collaborative, and responsive. Esther was flexible with how our non-profit org functions and timing. WorkBuzz admin is also easy to navigate and set up. The implementation was easy with the help of our client manager. Being an international organization, we appreciate the number of languages available. Review collected by and hosted on G2.com.

What do you dislike about WorkBuzz?

The translations for the languages are not as accurate as we would hope for. We translated 6 languages other than English (Arabic, Burmese, French, Russian Spanish, Ukranian) and French was the most inaccurate. Review collected by and hosted on G2.com.

Response from Melisaan Foster of WorkBuzz

Thanks for your review John. I'm delighted you've had a great experience so far and Esther has been a help to get you set up as you require. Your feedback on translations is helpful - I will pass this on to our product team to see what enhancements can be made in future.

LT
People DIrector
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: Organic
What do you like best about WorkBuzz?

I am impressed by the steady progress the company has made over the years. Each update to the platform is considered and well thoughout. The company takes time to listen to client needs and maps solutions to match this. I like the passionate people that drive innovation and ensure that the surveys are backed by people science. Review collected by and hosted on G2.com.

What do you dislike about WorkBuzz?

It would be good if the platform was integrated into our Reward Platform. That way I would be able to monitor and/or report on employee feedback relation to benefits, reward and recognition in one place. Review collected by and hosted on G2.com.

Response from Melisaan Foster of WorkBuzz

Thank you for your kind feedback Loraine. I'm delighted that over our years of partnership you've been able to witness WorkBuzz's progress and evolution. I appreciate your note about the lack of integration with your reward platform, I will pass this on to our product team who are working on integrations at present to understand when we could bring this benefit to your account. We equally enjoy working with you & your team, and hope we continue working together for many years to come!

SJ
HR manager
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
What do you like best about WorkBuzz?

Regular communications - ease of use - easy to follow Review collected by and hosted on G2.com.

What do you dislike about WorkBuzz?

Cant easily get to dashboard - not got a customer contact number Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
AH
Enterprise(> 1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about WorkBuzz?

We have been working with WorkBuzz for 12 years and we continue to be impressed by the professionalism and expert support of the team. They are incredibly responsive and ensure that any queries are dealt with quickly. The team understand our Franchise model well and provide bespoke support to ensure that the needs of our fantastic network are met. Providing the opportunity for our valued Franchise Owners, Clients and employees to share their feedback so that we can celebrate success and drive improvements year on year is hugely important to us. Thank you to the team at WorkBuzz for supporting us to do this consistently and efficiently. Review collected by and hosted on G2.com.

What do you dislike about WorkBuzz?

It is important to regularly review the questions and data categories to ensure they are fit for purpose and reflect any changes to working practices that have taken place since the previous survey was completed. This can take some time but the team at WorkBuzz are always accommodating and implement any changes we need. Review collected by and hosted on G2.com.

Response from Melisaan Foster of WorkBuzz

Thank you for the wonderful review. We love our partnership with Right at Home and are keen to keep delighting you with our service & offering. I will share the feedback about question review with your account managers to see if we can get ahead for your next surveys and provide suggestions to tailor ahead of time.

BM
People Business Partner
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about WorkBuzz?

My account Manager is always on hand and has diverse industry knowledge around engagement Review collected by and hosted on G2.com.

What do you dislike about WorkBuzz?

Alot of information to absorb and understand Review collected by and hosted on G2.com.

Response from Melisaan Foster of WorkBuzz

Thanks for your review Bryonie, I'm glad you've been able to make the most of WorkBuzz to surface employee feedback and act on it using analytics. I'm glad your account manager is serving you well too and I will speak to them to help learn more about how we can make the information easier to understand in the future - we do have a new tool coming out soon that could well help with this as it will produce recommended focus areas for all line managers. We'll share updates on this with you to see it it could help.

AY
Quantity surveyor
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite on behalf of seller
What do you like best about WorkBuzz?

Ease of implementation of the product for use Review collected by and hosted on G2.com.

What do you dislike about WorkBuzz?

Not many downside but I will recommend that the product should be updated in every six months Review collected by and hosted on G2.com.

Response from Melisaan Foster of WorkBuzz

Thank you for the feedback Anthony. I'm delighted the implementation has been smooth and enabled your employees to share feedback. Our product is updated regularly, but if there's something specific you'd like to see, please do let us know and we can ensure your ideas are included in our roadmap plans.

Verified User in Financial Services
AF
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about WorkBuzz?

Good support from the account manager and intuitive to use so far Review collected by and hosted on G2.com.

What do you dislike about WorkBuzz?

Nothing specifically - am a relatively new user so getting used to platform functionality Review collected by and hosted on G2.com.

Response from Melisaan Foster of WorkBuzz

Thank you for your review. I'm delighted you've had a good experience with WorkBuzz so far and you are getting the benefit of employee data collation from working with us.

Verified User in Human Resources
AH
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite on behalf of seller
What do you like best about WorkBuzz?

We have been using Workbuzz for over 2 years now and we have really enjoyed using the platform, the team are always super supportive and always on hand to help. i am looking forward to attending the yearly event this year to see what the plans are going forward. Review collected by and hosted on G2.com.

What do you dislike about WorkBuzz?

The only thing i can think of that i would say needs improvement, is the ability to copy the last survey as an exact, and not have to re-build. it would reduce the admin level for us. Review collected by and hosted on G2.com.

Response from Melisaan Foster of WorkBuzz

Thank you for your review. I'm delighted you've enjoyed using the platform and working with our team here at WorkBuzz. We've fed back your ask to copy surveys to our product team and are looking forward to seeing you at WorkBuzz Live! 2024, which I agree is a great event and will hopefully excite you with our plans for the future!

AG
People and Sustainable Culture Analyst
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
What do you like best about WorkBuzz?

It allows us to gather valuable insights. I particularly value the onboarding survey results as we can then make improvements. Review collected by and hosted on G2.com.

What do you dislike about WorkBuzz?

There isn't a search function when finding an employees line manager. Not being able to change the date the survey goes live once selected. Review collected by and hosted on G2.com.

Response from Melisaan Foster of WorkBuzz

Thank you Alice for your review. I'm glad you've been able to make use of the survey results and the multiple types of survey we offer. I will feed back your ask for this search function to our Product team for review. You should be able to change the survey date once selected, please just contact us at support@workbuzz.com and we can help you.