45 WorkBuzz Reviews
Overall Review Sentiment for WorkBuzz
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I like its easy of use, the expertise available to help write questions to achieve the outcome we are looking for, which provides real information we can use to understand our workforce.
The implementation process was well supported by the team. The customer support team were excellent and helpful and we are discovering new features all the time, which are easy to use. I ability to drill down into the data is a real accett to the system so that we can target areas of concern and also those that are doing really well. Review collected by and hosted on G2.com.
Navigating around the site takes a bit of time to understand where everything is and what filters to use to get the results you want take a bit of getting used to. Review collected by and hosted on G2.com.
Our WorkBuzz client manager is super helpful, collaborative, and responsive. Esther was flexible with how our non-profit org functions and timing. WorkBuzz admin is also easy to navigate and set up. The implementation was easy with the help of our client manager. Being an international organization, we appreciate the number of languages available. Review collected by and hosted on G2.com.
The translations for the languages are not as accurate as we would hope for. We translated 6 languages other than English (Arabic, Burmese, French, Russian Spanish, Ukranian) and French was the most inaccurate. Review collected by and hosted on G2.com.
I am impressed by the steady progress the company has made over the years. Each update to the platform is considered and well thoughout. The company takes time to listen to client needs and maps solutions to match this. I like the passionate people that drive innovation and ensure that the surveys are backed by people science. Review collected by and hosted on G2.com.
It would be good if the platform was integrated into our Reward Platform. That way I would be able to monitor and/or report on employee feedback relation to benefits, reward and recognition in one place. Review collected by and hosted on G2.com.
We have been working with WorkBuzz for 12 years and we continue to be impressed by the professionalism and expert support of the team. They are incredibly responsive and ensure that any queries are dealt with quickly. The team understand our Franchise model well and provide bespoke support to ensure that the needs of our fantastic network are met. Providing the opportunity for our valued Franchise Owners, Clients and employees to share their feedback so that we can celebrate success and drive improvements year on year is hugely important to us. Thank you to the team at WorkBuzz for supporting us to do this consistently and efficiently. Review collected by and hosted on G2.com.
It is important to regularly review the questions and data categories to ensure they are fit for purpose and reflect any changes to working practices that have taken place since the previous survey was completed. This can take some time but the team at WorkBuzz are always accommodating and implement any changes we need. Review collected by and hosted on G2.com.
Good support from the account manager and intuitive to use so far Review collected by and hosted on G2.com.
Nothing specifically - am a relatively new user so getting used to platform functionality Review collected by and hosted on G2.com.
We have been using Workbuzz for over 2 years now and we have really enjoyed using the platform, the team are always super supportive and always on hand to help. i am looking forward to attending the yearly event this year to see what the plans are going forward. Review collected by and hosted on G2.com.
The only thing i can think of that i would say needs improvement, is the ability to copy the last survey as an exact, and not have to re-build. it would reduce the admin level for us. Review collected by and hosted on G2.com.
It allows us to gather valuable insights. I particularly value the onboarding survey results as we can then make improvements. Review collected by and hosted on G2.com.
There isn't a search function when finding an employees line manager. Not being able to change the date the survey goes live once selected. Review collected by and hosted on G2.com.
