565 Workbooks Reviews
Overall Review Sentiment for Workbooks
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The product is really easy to use and the support team are exceptional. Workbooks offers excellent value and has helped improve the efficiency of our business . Review collected by and hosted on G2.com.
Happy with all features we currently use at IPS although there is much capability/functionality we need to get into! Review collected by and hosted on G2.com.
Response to queries is prompt and followed up efficiently but without any pressure. Review collected by and hosted on G2.com.
Some functionality within the system makes it complicated to use for our product, but some of this is due to the way we had set it up. Review collected by and hosted on G2.com.
Great functionality, reporting, ability to integrate the CRM data to create marketing campaigns and integrate with API key to my chosen e-marketing platform. Review collected by and hosted on G2.com.
My main dislike is that I'd like to have a better understanding of the Reporting function. There is a great help section / Knowledge Base which I use to dip in and out of to find answers and if I don't have any joy there I will contact the support team who provide help and guidance. Review collected by and hosted on G2.com.
Its just ao fast quick and efficient.
I found it super easy and even fun to use Review collected by and hosted on G2.com.
There was a small amount of condusion and dispair at the beginning Review collected by and hosted on G2.com.
The flexibility of the product, and the options that this flexibility offers for different use cases across a wide range of business requirements. You could just use it straight out of the box or you can, as in our case, custom configure many different aspects of the UI including automating parts of your business process or integrating the CRM with other systems via the API.
As a system admin I really like the fact that Workbooks allows you to be very hands-on in terms of the configuration and automation options available within the product. Review collected by and hosted on G2.com.
There's not a lot to dislike. There can be bugs on occasion, though the Support Team are always super helpful and issues tend to get resolved quickly. We did have some problems initially but these mostly stemmed from integrating the CRM with a bespoke web-application via the Workbooks API. If there was any criticism of Workbooks in this regard it would be around the documentation and training with regards to development when using the API - though this has since been addressed and Workbooks now have a developer training course available for this very purpose. Review collected by and hosted on G2.com.
WorkBooks is a great tool to use for collating and recording interactions with employers. We had a little bit of trouble reporting but the customer service desk was amazing at assisting us to resolve the issues. They offered step-by-step advice and follow up support to ensure we could report effectively moving forward. Review collected by and hosted on G2.com.
I feel it is good system and pretty flexible to our needs. Review collected by and hosted on G2.com.
The ease of use and functionality. This makes it simple to explain to team members and also to train new employees. Review collected by and hosted on G2.com.
I would prefer more options to customize certain data for special cases. Review collected by and hosted on G2.com.
