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Workbooks Reviews & Product Details - Page 18

Workbooks Overview

What is Workbooks?

Workbooks is the affordable CRM alternative to Salesforce and HubSpot. For sales teams aiming to better identify opportunities, increase deal closures, and boost revenue growth, Workbooks provides sales pipeline management software to optimize business sales processes. For marketers aiming to execute campaigns, generate higher-quality leads, and monitor return on investment, Workbooks gives you an automated marketing CRM that supports businesses to execute campaigns, measure ROI and strategize effectively. For finance and sales teams aiming to drive more efficiency and collect cash faster, Workbooks is a CRM platform specializing in order, contract and supplier management For teams striving to enhance customer value and boost overall satisfaction. Turn customer service into a competitive advantage with the Workbooks customer service CRM.

Workbooks Details
Product Website
Languages Supported
German, English, Spanish
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Product Description

Workbooks.com delivers an intuitive, fast to implement CRM that empowers small to mid-size organisations.

How do you position yourself against your competitors?

When you invest in Workbooks, we invest in you by co-funding your CRM project throughout your journey.

We call our approach Shared Success – your success is our success.

Shared Success reduces the risk of your CRM project failing and reduces the cost of implementation through a simple 3-step process:

1. We help you understand what you need to achieve your business goals with a co-funded workshop before you invest in software
2. When you invest in Workbooks, we co-fund your implementation to give you a made-to-measure CRM for an off-the-shelf price
3. And with a co-funded customer success programme, you can future-proof your business processes with a CRM that grows with you

That’s why, on average, our customers stay with us for 10 years and more than 1000 businesses around the world already trust Workbooks to help them work better, work together, and work in the right way.


Seller Details
Seller
Workbooks
Company Website
Year Founded
2009
HQ Location
Reading, Berkshire
Twitter
@Workbooks
2,841 Twitter followers
LinkedIn® Page
www.linkedin.com
65 employees on LinkedIn®
Phone
+44 (0) 118 3030 100
Description

Founded by a successful team of entrepreneurs, Workbooks.com is a rapidly growing provider of web-based CRM and Business Applications.


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Overview Provided by:

Recent Workbooks Reviews

Steven S.
SS
Steven S.Small-Business (50 or fewer emp.)
4.5 out of 5
"Workbooks does a good job of keeping everyone on the team up to date with accurate status"
It is in the cloud and updates made by an resource is live. It keeps everyone on the same page regardless of when they have work hours or their loc...
Verified User
C
Verified UserSmall-Business (50 or fewer emp.)
4.0 out of 5
"Development"
Workbooks.com convenience of use and constant availability
DK
Dave K.Small-Business (50 or fewer emp.)
5.0 out of 5
"The easiest CRM, wherever you are"
Workbooks is an easy to use, fully cloud based CRM solution perfect for Small and Mid-sized organisations alike. Easy to setup with no installing o...
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This seller hasn't added their security information yet. Let them know that you'd like them to add it.
0 people requested security information

Workbooks Media

Workbooks Demo - Sales management dashboard
Help your teams focus on the right things and get the real-time insights they need to make decisions.
Workbooks Demo - Organisation record
A single 360-degree view of your customer.
Workbooks Demo - Person record
.
Workbooks Demo - Opportunity record
.
Workbooks Demo - Location intelligence
.

Official Interactive Demo

Workbooks demo available

Try an interactive demo created by the software seller (right here on G2).
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565 Workbooks Reviews

4.2 out of 5
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565 Workbooks Reviews
4.2 out of 5
565 Workbooks Reviews
4.2 out of 5

Workbooks Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for WorkbooksQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Cathy C.
CC
Marketing and Promotions Coordinator(SAA)
Higher Education
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Workbooks?

The workbooks have a fast and capable support team that is ready to help with any areas of CRM. They respond very fast compared to other call centers and they can resolve every problem that is given to them. The workers are all well trained with the system. The system is also very flexible which allows for ease of use. Once workbook is mastered then it becomes a tool that can be always relied upon. Review collected by and hosted on G2.com.

What do you dislike about Workbooks?

I suppose what I dislike about workbook would be the search system. Also it can be a little bit hard for people who never used these types of systems before, but anything can be over come with a little bit of practice.

Also I do not like how there is no function that it forces me to write a certain amount of words like it should be up to the user to say how much they want. If its short let it be short. Review collected by and hosted on G2.com.

Recommendations to others considering Workbooks:

its a nice software Review collected by and hosted on G2.com.

What problems is Workbooks solving and how is that benefiting you?

Well the business problems would be that I can view data in a more organized format which is easier to navigate. I also love using this to manage my co workers and myself. Nice tool Review collected by and hosted on G2.com.

RR
Enrollment Advisor
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Workbooks?

It is like work book customer relationship management it is one of the format (worksheet , excel format) where mostly business people use it.It is like excel where multiple spreadsheet will be available Review collected by and hosted on G2.com.

What do you dislike about Workbooks?

In workbook .com there is no dislike in this tool Review collected by and hosted on G2.com.

Recommendations to others considering Workbooks:

I will recommend others to use Review collected by and hosted on G2.com.

What problems is Workbooks solving and how is that benefiting you?

since iam in sales department i have used it a lot . Review collected by and hosted on G2.com.

Verified User in Electrical/Electronic Manufacturing
AE
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best about Workbooks?

It is easy and simple to use. It works with Sales Navigator. The tools are fast at finding contact information. Review collected by and hosted on G2.com.

What do you dislike about Workbooks?

the charges per credit are too expensive lol Review collected by and hosted on G2.com.

Recommendations to others considering Workbooks:

yes I would recommend great add on program for LinkedIn Review collected by and hosted on G2.com.

What problems is Workbooks solving and how is that benefiting you?

great, I was able to contact my target. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
UM
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Workbooks?

This is one of the most simple CRMs I have used but it brings everything in front of you easily and with little effort. It's reminder features are the best I have found. Great for.pipeline management. Review collected by and hosted on G2.com.

What do you dislike about Workbooks?

The interface is unique and appears at first to have lots going on but it really is simple once you block out the stuff you don't need. Review collected by and hosted on G2.com.

What problems is Workbooks solving and how is that benefiting you?

Customer management and pipeline success strategies. Review collected by and hosted on G2.com.

Verified User in Real Estate
UR
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Workbooks?

Workbooks.com is a great tool and is very easy to learn and use. There seems to be a lot of customization available as well as competitive pricing depending upon what you are looking for. Review collected by and hosted on G2.com.

What do you dislike about Workbooks?

I haven't found many issues with the program. Anytime I have had any issues, the customer service reps have always been reliable and knowledgable. Review collected by and hosted on G2.com.

Recommendations to others considering Workbooks:

If you are hesitiant on trying workbooks, get the free edition! You won't regret it! Review collected by and hosted on G2.com.

What problems is Workbooks solving and how is that benefiting you?

We use the program for tracking our books and other fee related items. Review collected by and hosted on G2.com.

Verified User in Accounting
UA
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Workbooks?

Workbooks is like an assistant. It makes my life easier for the most part. It’s not a necessity but I like the way this CRM looks Review collected by and hosted on G2.com.

What do you dislike about Workbooks?

It can be a little pricey and it only lets you add up to 2 users before raising the price Review collected by and hosted on G2.com.

What problems is Workbooks solving and how is that benefiting you?

It takes care of organizing my relevant information and helpful for focusing on clients Review collected by and hosted on G2.com.

Ramon Enrique B.
RB
profesor universitario
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Workbooks?

The part of keeping the accounts of my clients in my company, besides the control of the invoices, the credits, the contracts and the orders of my clients this part is very complete in the software Review collected by and hosted on G2.com.

What do you dislike about Workbooks?

For a not very experienced user it becomes a little complex but it is enough to see the training tutorials with it, you get an idea of how you have to work with this software. Also with the webinars with this tool you also learn to use this application a lot Review collected by and hosted on G2.com.

Recommendations to others considering Workbooks:

It is a quite complete software with many potentialities when it comes to keeping accounts and its security layer with the double factor of authentication is very good at validating the login of users. The permisology of the different modules or options that allows you to give public and private access to certain users depending on what each user doesThe templates to give a very personal touch to the pages that are going to have in your web domain, also allows you to customize the same and of course the tool for marketing to send emails to your different contacts as scheduled. Review collected by and hosted on G2.com.

What problems is Workbooks solving and how is that benefiting you?

It has helped me to be more orderly and have a better control of the accounts of my clients in my company has given me multiple benefits among them being up to date when it comes to delivering a summary of all the orders of purchase and sale that I have with my suppliers (clients) Review collected by and hosted on G2.com.

Verified User in Architecture & Planning
UA
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Workbooks?

Really easy to organize and fun to work with Review collected by and hosted on G2.com.

What do you dislike about Workbooks?

Nothing at all easy to use not hard to figure it out Review collected by and hosted on G2.com.

Recommendations to others considering Workbooks:

Its freaking awesome Review collected by and hosted on G2.com.

What problems is Workbooks solving and how is that benefiting you?

Nothing Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Workbooks?

It is able to handle our data and let us view it in manageable ways. It helps us to use the data we have collected. Review collected by and hosted on G2.com.

What do you dislike about Workbooks?

At times it can be simplistic in it's handling and non-intuitive in its organization. Review collected by and hosted on G2.com.

What problems is Workbooks solving and how is that benefiting you?

It helps us to have all our numbers and data in one location, rather than scattered across various elements. Review collected by and hosted on G2.com.

Verified User in Hospitality
UH
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Workbooks?

Workbooks is user friendly and they have a great customer service team in place. I was able to get help quickly when needed. I also like how customizeable the software is. It is truly great! The other thing that I found that I like is that they have great training videos. Review collected by and hosted on G2.com.

What do you dislike about Workbooks?

The app takes a lot of practice to get right but that's what the training videos are for! Review collected by and hosted on G2.com.

What problems is Workbooks solving and how is that benefiting you?

I am able to be more task orientated and keep everything on schedule. Review collected by and hosted on G2.com.