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Workbooks Reviews & Product Details - Page 11

Workbooks Overview

What is Workbooks?

Workbooks is the affordable CRM alternative to Salesforce and HubSpot. For sales teams aiming to better identify opportunities, increase deal closures, and boost revenue growth, Workbooks provides sales pipeline management software to optimize business sales processes. For marketers aiming to execute campaigns, generate higher-quality leads, and monitor return on investment, Workbooks gives you an automated marketing CRM that supports businesses to execute campaigns, measure ROI and strategize effectively. For finance and sales teams aiming to drive more efficiency and collect cash faster, Workbooks is a CRM platform specializing in order, contract and supplier management For teams striving to enhance customer value and boost overall satisfaction. Turn customer service into a competitive advantage with the Workbooks customer service CRM.

Workbooks Details
Product Website
Languages Supported
German, English, Spanish
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Product Description

Workbooks.com delivers an intuitive, fast to implement CRM that empowers small to mid-size organisations.

How do you position yourself against your competitors?

When you invest in Workbooks, we invest in you by co-funding your CRM project throughout your journey.

We call our approach Shared Success – your success is our success.

Shared Success reduces the risk of your CRM project failing and reduces the cost of implementation through a simple 3-step process:

1. We help you understand what you need to achieve your business goals with a co-funded workshop before you invest in software
2. When you invest in Workbooks, we co-fund your implementation to give you a made-to-measure CRM for an off-the-shelf price
3. And with a co-funded customer success programme, you can future-proof your business processes with a CRM that grows with you

That’s why, on average, our customers stay with us for 10 years and more than 1000 businesses around the world already trust Workbooks to help them work better, work together, and work in the right way.


Seller Details
Seller
Workbooks
Company Website
Year Founded
2009
HQ Location
Reading, Berkshire
Twitter
@Workbooks
2,841 Twitter followers
LinkedIn® Page
www.linkedin.com
65 employees on LinkedIn®
Phone
+44 (0) 118 3030 100
Description

Founded by a successful team of entrepreneurs, Workbooks.com is a rapidly growing provider of web-based CRM and Business Applications.


FD
Overview Provided by:

Recent Workbooks Reviews

Steven S.
SS
Steven S.Small-Business (50 or fewer emp.)
4.5 out of 5
"Workbooks does a good job of keeping everyone on the team up to date with accurate status"
It is in the cloud and updates made by an resource is live. It keeps everyone on the same page regardless of when they have work hours or their loc...
Verified User
C
Verified UserSmall-Business (50 or fewer emp.)
4.0 out of 5
"Development"
Workbooks.com convenience of use and constant availability
DK
Dave K.Small-Business (50 or fewer emp.)
5.0 out of 5
"The easiest CRM, wherever you are"
Workbooks is an easy to use, fully cloud based CRM solution perfect for Small and Mid-sized organisations alike. Easy to setup with no installing o...
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Workbooks Media

Workbooks Demo - Sales management dashboard
Help your teams focus on the right things and get the real-time insights they need to make decisions.
Workbooks Demo - Organisation record
A single 360-degree view of your customer.
Workbooks Demo - Person record
.
Workbooks Demo - Opportunity record
.
Workbooks Demo - Location intelligence
.

Official Interactive Demo

Workbooks demo available

Try an interactive demo created by the software seller (right here on G2).
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565 Workbooks Reviews

4.2 out of 5
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565 Workbooks Reviews
4.2 out of 5
565 Workbooks Reviews
4.2 out of 5

Workbooks Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for WorkbooksQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Verified User in Information Technology and Services
UI
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Workbooks?

The system itself is bespoke to every company. They integrate directly with our marketing platform Spotler which is really beneficial. Review collected by and hosted on G2.com.

What do you dislike about Workbooks?

Look and feel could do with an update but that’s minor. Review collected by and hosted on G2.com.

What problems is Workbooks solving and how is that benefiting you?

Halving our crm cost as a business. Uk support. Review collected by and hosted on G2.com.

Albert G.
AG
Profesor Asociado Dpt. de Economía e Historia Económica (Fundamentos de Análisis Económica).
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Workbooks?

Worbooks' versatility and ability was what I want and most about his network. Many CRM systems could be focused on lead tracing but this program does operate well in this field. I enjoy the efficient real-time monitoring engine and take the chance to test business revenue, orders and payroll. Workbooks often allow me to build marketing strategies and to test if they sensitivity is effective. I also underline the customer support, and that at some point it gives me instant updates and help that I really need. Review collected by and hosted on G2.com.

What do you dislike about Workbooks?

What really disappoints me about this software is that the configuration and programming is not simple. It is quite flexible and its files can be customized visually to match my needs, also it is valid that you require hours of time and diligence to know how to customize it properly to achieve this degree of functionality. What I'm frustrated in is that there would be a solution to remove all such options because I get irritated with these settings at least sometimes. Review collected by and hosted on G2.com.

What problems is Workbooks solving and how is that benefiting you?

While I entered the organization when they began collaborating with textbooks, I agree that in many respects this tool is preferable to our prior model, but particularly since we can produce reports ourselves, which we'd have to go out for beforehand. For Workbooks I will have total control of our data and make, change and export all by myself at any time. It saves resources and energy for our business and helps us to become more comfortable in our own goods than we are doing in the past. Review collected by and hosted on G2.com.

MP
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Workbooks?

I found the UI is quite fascinating and easy to navigate all functions. I like the way it allows to track the real time performance. Review collected by and hosted on G2.com.

What do you dislike about Workbooks?

It works absolutely fine for me and haven't found any difficulties while using it. Review collected by and hosted on G2.com.

What problems is Workbooks solving and how is that benefiting you?

The most of time to track our product performance and allows to stay connected with teams to work together in one platform. Review collected by and hosted on G2.com.

Bill C.
BC
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Workbooks?

The design is very professional and I appreciate that, it looks elegant and easy to use. I also think that the pricing is good, not too expensive and not too cheap. And what I love most about workbooks is its pipeline management feature, which really helps me to do my tasks. Review collected by and hosted on G2.com.

What do you dislike about Workbooks?

It doesn't work well (slow processing, my smartphone is high-end) on my mobile, I think workbooks should take care of their mobile app soon. Review collected by and hosted on G2.com.

Recommendations to others considering Workbooks:

Workbooks would help you to manage your business in an effective and efficient way. You should give workbooks a try. Review collected by and hosted on G2.com.

What problems is Workbooks solving and how is that benefiting you?

I use workbooks to manage my tasks, I realized that workbooks help me to provide better experience for our customers. Review collected by and hosted on G2.com.

SB
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Workbooks?

Workbooks CRM is one of the largest growing suppliers of web-based CRM and market software primarily built for small to medium-sized companies. Review collected by and hosted on G2.com.

What do you dislike about Workbooks?

Clicking on too many apps and waiting for stuff to launch. Often windows will take minutes to unlock. It is not designed as a help network, so only the emails sent with categorizations are tracked. Review collected by and hosted on G2.com.

What problems is Workbooks solving and how is that benefiting you?

Ability to create Reports, Contracts, and Invoices,not all CRM programs will do it.

This also helps us to build marketing plans and to consider how our plans react. Review collected by and hosted on G2.com.

Philippe v.
PV
Marketing Specialist
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Workbooks?

Workbook is an excellent platform for every entrepreneur in my case I found it to be super favorable in all work travel since it allows me to maintain an order in my programs and resources.

I love its efficiency and innovation gives access to take a job with impeccable work since it allows to share information between colleagues in the case of being a group project, we also keep track of the tasks required to finish our work this seems to me that It is excellent because that way we will not miss anything.

The handling of this platform is really satisfactory since beforehand you don't need to be an expert to be used and have a good experience, very good platform with access to all the data you want in real time.

Another of the really functional and validated features of this work tool is that it allows us to have multiple interfaces on a single platform than in other websites we may find them separately. Review collected by and hosted on G2.com.

What do you dislike about Workbooks?

This platform is a really reliable and effective tool that has managed to facilitate many aspects in daily life as an entrepreneur and project organizer, however it has some characteristics that I consider should require some improvements one of them is the cost it is well known that it is a platform with the best methodologies in the area of ​​project planning but it is understandable that the value of the product is a little high so it is not required to be placed free but if a revision is made in this and if possible reduce its value since this way it would be accessible for all types of companies both those that are starting and those that have years in the market. Review collected by and hosted on G2.com.

Recommendations to others considering Workbooks:

Without a doubt, Workbook is one of those platforms that can be recommended without much thought. Definitely if what you are looking for is a competitive platform that allows us to manage our project and share information about it with teammates, this tool is the right one. Although it has a somewhat high cost it is worth making this investment because it allows you to place your projects in a new level of production, with this tool you will be able to take your team to an impeccable organization with 100% up-to-date and high quality projects. Review collected by and hosted on G2.com.

What problems is Workbooks solving and how is that benefiting you?

When managing a project regardless of the magnitude it is necessary to maintain an order and a statistic of the tasks performed and those that are to be performed, Workbook is the best version of a digital agenda where you can structure the work the best of all is that you can do it with your work team thus keeping everyone informed with the programming and modification of being that there in the project.

This platform has been a great help in my office and my work group since Marketing is a job that requires great dedication, enthusiasm and organization all these characteristics can be achieved with this work tool which after years of use has arrived to cause a positive experience and very productive results in all the projects that we decided on and organized. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
II
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Workbooks?

It is used in various Integrated business purpose.. It properly focus on customer relationships management. Easily to generating reports.,even easier for you to access your Inbox, upload receipts and enter your time, all from the convenience of your mobile device. Review collected by and hosted on G2.com.

What do you dislike about Workbooks?

Properly not supported in every operating system.. Even when I open its app in my phone sometimes my mobile heat or the processing were low. Review collected by and hosted on G2.com.

Recommendations to others considering Workbooks:

Best application for those who are working in various kind of business and information technology sectors. I personally recommend to those who need that there work is done in efficiency and effectiveness completed on timely basis. Because of conversions and reminders the work were easily complete.. Try Review collected by and hosted on G2.com.

What problems is Workbooks solving and how is that benefiting you?

Now i can Inbox in grouped by period nd the conversations which now I create nd the latest update of workbooks is its can be use in Windows. Every time when workbooks update something new were i see in it. Review collected by and hosted on G2.com.

José N.
JN
Especialista en ventas y marketing
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
(Original )Information
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about Workbooks?

Workbook is a comprehensive and useful tool to carry out any project. This is a useful tool in all its senses, its versatility, innovation and easy use, it captures the attention of each user in particular, I loved that I can manage my projects in a shared way with my work group, thanks to this tool I can take a reliability statistic thus resulting in how well my project is going.

It has a complete interface that allows us to have real-time and real-time results at hand. Review collected by and hosted on G2.com.

What do you dislike about Workbooks?

Really Workbook is a super versatile tool useful for each entrepreneur and project driver in particular this platform has been a great help in all the features it provides us and it has not caused me any problems that cause discomfort to stop using it.

However, it should be taken into account that if it is going to take a little time to understand it and so that you can easily find the functions you are looking for and that if you must devote time for your format to be the best. Review collected by and hosted on G2.com.

Recommendations to others considering Workbooks:

Workbooks is one of those tools that we recommend without thinking it because it definitely fulfills all the functions they offer us without leaving aside any function, really using it will be a genuine and quality experience because it is a great help to manage any project That we have in mind.

Personally, I consider that there are many positive consequences that this tool can offer us, among which is to have a better project management helping us to maintain our professional ethics above. Review collected by and hosted on G2.com.

What problems is Workbooks solving and how is that benefiting you?

Effective, effective and very helpful are the words that describe Workbooks. Personally, it has been a great help tool when it comes to managing a project because it allows me to have more precise results in terms of calculations, it has also allowed me to keep myself and my team aware of the evolution of the project which It is the main thing so that this can work in the most effective and correct way. Review collected by and hosted on G2.com.

Bonnie P.
BP
Sales Manager
Retail
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Workbooks?

The flexibility and capacity of Worbooks on his platform is what I like the most. Other CRM systems can be heavy on tracking leads but this software works well in this area. I love the powerful reporting engine that runs real-time data and I take the opportunity to check commercial sales, purchases and billing. Workbooks also allows me to create marketing campaigns and verify if their receptivity is successful. I also highlight the support service because it offers me quick answers and the help I really need at some point. Review collected by and hosted on G2.com.

What do you dislike about Workbooks?

It's not software I learned to use easily. It takes time to know how to use the tools and functions. At first I was frustrated at not understanding the reports because they are not intuitive. Having to ask support for help wastes my time. However, it is a necessity. Review collected by and hosted on G2.com.

Recommendations to others considering Workbooks:

The first thing I recommend with Workbooks is to have enormous patience to learn how to manage the platform. This CRM System has some surprises so give it time and take advantage of the features it offers. Review collected by and hosted on G2.com.

What problems is Workbooks solving and how is that benefiting you?

Integration with other platforms such as Web Insights, Mailchimp and Gatormail allows Workbooks to offer me an automated marketing service. I benefit from the price of paid plans because it does not force me to a high monetary investment. Review collected by and hosted on G2.com.

Elizabeth L.
EL
Sales And Marketing Specialist
Marketing and Advertising
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Workbooks?

I like the customization process that this platform has, I can modify CMR system configurations to adapt them to the needs of my company. It is a complete and necessary software to improve relations with our customers.

Their customer service is good and effective, every doubt I have about the program I raise in the support team and they have helped me fast, they are certainly on the lookout for their customers to help, either in understanding the interface, problems with the software , instructions on settings, and so on. Review collected by and hosted on G2.com.

What do you dislike about Workbooks?

This software is powerful, but sometimes it can be confusing to make some reports, it has so many options available that when I try to make some report I can add unnecessary options and not get some that I need. Review collected by and hosted on G2.com.

Recommendations to others considering Workbooks:

My advice is to call support when you have a question or concern, because the software is difficult to use sometimes, it is good that you have customer support at your disposal to clarify any doubts and help you better manage the program.

I also recommend that you integrate QuickBooks with this platform to improve your company's accounting system. Review collected by and hosted on G2.com.

What problems is Workbooks solving and how is that benefiting you?

Thanks to the support to the customers of the developers of this software my company has been able to handle the platform correctly, on some occasions with difficulties, but we have certainly advanced professionally, due to the multiple functions that this platform have allowed us to send complete and professional reports. Review collected by and hosted on G2.com.