Flexibility, it's easy to learn, easy to train people on, mobile and browser friendly options allow all staff to have access and get notifications in multiple places at any given time. You can also clone week to week which makes posting next week's schedule super easy. From a payroll/attendance perspective, it's also been a very easy process to keep the team getting paid for the correct times. Review collected by and hosted on G2.com.
There is still no ability to track paid lunch breaks. I would love to allow staff to "punch out" for lunch so I can see they are taking an appropriate amount of paid time to have lunch without it decreasing their hours. It would be a really helpful upgrade if they could get it done. Also, we have two workspaces that share employees, but you can't see who is scheduled in the other workspaces even though the employee has the same login. It would be great if you could choose to have visibility of shared employees. Review collected by and hosted on G2.com.
Video Reviews
Keep Everybody on the Same Page
290 out of 291 Total Reviews for When I Work
Overall Review Sentiment for When I Work
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This software has been great for employees. I like the GPS feature that they have to be at the building the punch in or out. Review collected by and hosted on G2.com.
#1 frustration is pulling reports. The old software i used, I could set a custom date rang to pull hours data very quickly. With this software it all downloads as raw data in seperate pay period documents, I have to merg them all to then use a sum formula then then after 15 minutes i have useable data. Review collected by and hosted on G2.com.
When I Work is a user friendly software to work. I learn it very quickly.
It is time saving. Easy way to track employees clock in. Customer support is very quick to connect. I use it on daily basis. Review collected by and hosted on G2.com.
Sometimes, they don't have a real time solution for the issues. It is having issue with the work chat most of the time. Rest everything is fine. Review collected by and hosted on G2.com.
It is working really well and easy to use on the users end and schedulers end Review collected by and hosted on G2.com.
It is not HIPPAA compliant which we had to formulate a work around. Review collected by and hosted on G2.com.
Easy to use and detailed information are displayed from the moment you logged in to the page. Review collected by and hosted on G2.com.
They dont display the request time offs of the employees. Review collected by and hosted on G2.com.
The scheduling area is great! They have an auto-fill and you can create multiple areas and assign each employee to the correct area. They also have amazing customer service! Review collected by and hosted on G2.com.
You cannot remove individual messages from the chat. You have to remove the entire thread and then recreate it. Review collected by and hosted on G2.com.
I like that everything I need is in one place. I also like that I can see the team schedule as well as my own personal schedule. It was easy to implement for the team and with how much we use it, I'm glad it's such an easy system to use. Review collected by and hosted on G2.com.
Definitely the amount of emails. But that was an easy fix. Review collected by and hosted on G2.com.
I like its intuitive ease of use. I like the ease of use for the employees in getting set up. Review collected by and hosted on G2.com.
I dislike that we are not able to designate what supervisor/manager requests and notifications go to and that they just go to everyone classified as a supervisor/manager. Review collected by and hosted on G2.com.
