As the leader of the department, keeping track of the staff's schedule compliance was a complex and inaccurate task, but since we started using When I Work, this is no longer a problem. With When I Work, it's easy to create an accurate work schedule for each employee, and they can log the hours they worked and also know the work they need to do.
One of the features I like most about When I Work is that employees can easily let me know through the platform if they are available to work or not, so I know who I have available when I need to assign an urgent task.
Similarly, When I Work allows me to indicate when I am not available for work, so my bosses and those under my charge know that I will not be able to assume my responsibilities and the reasons for this. One of the features I appreciate most about When I Work is that it allows direct supervision of which employees are starting their work late and which are working overtime, to automatically adjust their payments.
When I Work also includes a tool to have statistics on employee behavior, so I can know which resources are most important for certain projects, and it also helps me understand how much workload we are capable of handling simultaneously successfully. Review collected by and hosted on G2.com.
The mobile application does not work well, not even the mobile version of the website, it lacks a bit of optimization in that area. Besides that, When I Work is a quite complete tool, simple to use, intuitive, and perfect for our company. Review collected by and hosted on G2.com.
Video Reviews
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290 out of 291 Total Reviews for When I Work
Overall Review Sentiment for When I Work
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This software has been great for employees. I like the GPS feature that they have to be at the building the punch in or out. Review collected by and hosted on G2.com.
#1 frustration is pulling reports. The old software i used, I could set a custom date rang to pull hours data very quickly. With this software it all downloads as raw data in seperate pay period documents, I have to merg them all to then use a sum formula then then after 15 minutes i have useable data. Review collected by and hosted on G2.com.
When I Work is a user friendly software to work. I learn it very quickly.
It is time saving. Easy way to track employees clock in. Customer support is very quick to connect. I use it on daily basis. Review collected by and hosted on G2.com.
Sometimes, they don't have a real time solution for the issues. It is having issue with the work chat most of the time. Rest everything is fine. Review collected by and hosted on G2.com.
It is working really well and easy to use on the users end and schedulers end Review collected by and hosted on G2.com.
It is not HIPPAA compliant which we had to formulate a work around. Review collected by and hosted on G2.com.
Easy to use and detailed information are displayed from the moment you logged in to the page. Review collected by and hosted on G2.com.
They dont display the request time offs of the employees. Review collected by and hosted on G2.com.
The scheduling area is great! They have an auto-fill and you can create multiple areas and assign each employee to the correct area. They also have amazing customer service! Review collected by and hosted on G2.com.
You cannot remove individual messages from the chat. You have to remove the entire thread and then recreate it. Review collected by and hosted on G2.com.
I like that everything I need is in one place. I also like that I can see the team schedule as well as my own personal schedule. It was easy to implement for the team and with how much we use it, I'm glad it's such an easy system to use. Review collected by and hosted on G2.com.
Definitely the amount of emails. But that was an easy fix. Review collected by and hosted on G2.com.
I like its intuitive ease of use. I like the ease of use for the employees in getting set up. Review collected by and hosted on G2.com.
I dislike that we are not able to designate what supervisor/manager requests and notifications go to and that they just go to everyone classified as a supervisor/manager. Review collected by and hosted on G2.com.
