The G2 on Webex Interact

Webex Interact Overview

What is Webex Interact?

Webex Interact is an online messaging platform, designed to help small businesses connect & engage with customers in a meaningful way. The platform is a one-stop shop for all your business messaging needs. We empower you to connect with customers on their preferred channels, automate workflows, and deliver exceptional customer experiences – all through a user-friendly platform.

This product is included in:

Webex

19,986 reviews

Webex Interact Details

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Product Description

Webex Interact provides everything you need for your mobile communications. They assure great returns for your SMS campaigns with features such as, superior user experience, robust technology and excellent carrier relationships.

Seller Details

Seller

Cisco

Year Founded

1984

HQ Location

San Jose, CA

Twitter

@Cisco
732,578 Twitter followers

LinkedIn® Page

www.linkedin.com
97,323 employees on LinkedIn®

Ownership

NASDAQ:CSCO

Phone

847-678-6600

Total Revenue (USD mm)

$49,301

Description

Cisco delivers intent-based networking across the branch, WAN, and cloud. We provide end-to-end security, automation, and analytics with award-winning services and support.

Overview Provided by:

Rhys Jones

Recent Webex Interact Reviews

3/21/2025

Verified UserSmall-Business (50 or fewer emp.)

4.0 out of 5

"Reliable secure and professional"

Webex is great for me. It syncs well with other tools, the live polls and Q&A keep meetings interactive, and you can switch hosts or join by phone ...

10/3/2024

Verified UserSmall-Business (50 or fewer emp.)

5.0 out of 5

"I’d recommend because"

I’ve been using Webex for virtual meetings, and overall, it’s been a solid experience. The video and audio quality are consistently good, and the p...

9/17/2024

Ordanel G.Small-Business (50 or fewer emp.)

4.0 out of 5

"It Makes every interation easier"

The ease when it comes to creating messages regarding the business model you are carrying out. Personalizing all the important aspects of your comm...

Webex Interact Media

G2 reviews are authentic and verified.

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Verified User in Real Estate

Small-Business(50 or fewer emp.)

Validated Reviewer

Verified Current User

Review source: G2 invite

Incentivized Review

May 10, 2018

"Brilliant SMS Marketing Platform"

What do you like best about Webex Interact?

Its simple and easy to use with great reporting features for example allowing people to stop subscribing, tracking open rates, tracking click rates which is all the great features required for a serious marketer Review collected by and hosted on G2.com.

What do you dislike about Webex Interact?

Sometimes it can be difficult to find an integration with other software, often there is a work around but you have to look for it Review collected by and hosted on G2.com.

Recommendations to others considering Webex Interact:

Definitely use this software if you want a simple, well supported and easy to use platform that has many integrations with great support. If you want to be abke to properly track campaigns like the number of opens, clicks through to landing pages or sites using mobile sms then this is a great platform to do so, it makes it so simple and easy for you to be able to do this and therefore maximise the output of your marketing campaigns. We also put people into groups which allows us to re-text them later down the line if/when required to do so.

It is highly competitive on their rates and I love that the more text you purchase in advance the lower the price becomes in addition there are a number of API integrations so at one point we had it integrated with google sheets so we could send messages right from google sheets. Review collected by and hosted on G2.com.

What problems is Webex Interact solving and how is that benefiting you?

Notifying tenants when we are going to show new people there room, this means we can send notifications to a whole house from our laptop as soon as the viewing is booked in. Review collected by and hosted on G2.com.

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