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Webex Interact Features
What are the features of Webex Interact?
Text Messaging
- Bulk SMS
- Two-Way Text Messaging
- Text Scheduler
- Automatic Replies
- Automatic URL Shortening
- MMS Marketing
- Personalization
- Transactional SMS
SMS Platform
- Reporting
- Automation
- White Label
- Text-to-Landline
- Short Codes
- API Integration
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Webex Interact Categories on G2
Filter for Features
Text Messaging
Bulk SMS | Based on 20 Webex Interact reviews. Enables users to send mass text message campaigns | 93% (Based on 20 reviews) | |
Two-Way Text Messaging | Facilitates two-way text messaging to encourage consumer engagement and loyalty This feature was mentioned in 15 Webex Interact reviews. | 93% (Based on 15 reviews) | |
Text Scheduler | Provides the ability to schedule single or bulk text messages to recipients on a specific date and time This feature was mentioned in 18 Webex Interact reviews. | 87% (Based on 18 reviews) | |
Automatic Replies | Provides automatic text message replies to recipients 15 reviewers of Webex Interact have provided feedback on this feature. | 90% (Based on 15 reviews) | |
Automatic URL Shortening | Provides automatic URL shortening to use less characters via text 16 reviewers of Webex Interact have provided feedback on this feature. | 90% (Based on 16 reviews) | |
MMS Marketing | As reported in 14 Webex Interact reviews. Sends out multimedia via text messages, such as coupons, pictures, and audio | 85% (Based on 14 reviews) | |
Personalization | As reported in 17 Webex Interact reviews. Offers features for personalizing text messages based on customer information or past behavior | 91% (Based on 17 reviews) | |
Transactional SMS | Allows users to establish automated workflows and triggers to deliver transactional text messages This feature was mentioned in 16 Webex Interact reviews. | 98% (Based on 16 reviews) |
SMS Platform
Reporting | Based on 19 Webex Interact reviews. Provides pre-built or customizable performance reports | 93% (Based on 19 reviews) | |
Automation | As reported in 18 Webex Interact reviews. Automates tasks and features for added convenience | 89% (Based on 18 reviews) | |
White Label | Based on 13 Webex Interact reviews. Offers a white labeling service for agencies or resellers to customize platform branding | 96% (Based on 13 reviews) | |
Text-to-Landline | Based on 11 Webex Interact reviews. Text enables landline phones so users can receive text messages sent to an existing business number | 92% (Based on 11 reviews) | |
Short Codes | As reported in 12 Webex Interact reviews. Provides businesses with 5- to 6-digit short codes for running text marketing campaigns | 92% (Based on 12 reviews) | |
API Integration | As reported in 16 Webex Interact reviews. Facilitates the integration of text messaging into existing business applications through an SMS gateway API | 94% (Based on 16 reviews) |
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