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Webex Interact Reviews & Product Details

NS
Marketing Associate
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Webex Interact?

The best thing is that it is easy to use and we can schedule and send messages flexibly. Also if any mistakes happened we can quickly edit with ease and there is no problem faced. Review collected by and hosted on G2.com.

What do you dislike about Webex Interact?

There is no dislike as such, just sometimes it becomes hectic to update the contact list and find the relevant segments in the dashboard. Otherwise a great tool to use. Review collected by and hosted on G2.com.

What problems is Webex Interact solving and how is that benefiting you?

We were finding the tool for sms service in india and we got Textlocal. We have been benefitted a lot from it as it helps us target the right customers through SMS. Review collected by and hosted on G2.com.

Webex Interact Overview

What is Webex Interact?

Webex Interact is an online messaging platform, designed to help small businesses connect & engage with customers in a meaningful way. The platform is a one-stop shop for all your business messaging needs. We empower you to connect with customers on their preferred channels, automate workflows, and deliver exceptional customer experiences – all through a user-friendly platform.

This product is included in:
Webex Interact Details
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Product Description

Webex Interact provides everything you need for your mobile communications. They assure great returns for your SMS campaigns with features such as, superior user experience, robust technology and excellent carrier relationships.


Seller Details
Seller
Cisco
Year Founded
1984
HQ Location
San Jose, CA
Twitter
@Cisco
731,248 Twitter followers
LinkedIn® Page
www.linkedin.com
97,323 employees on LinkedIn®
Ownership
NASDAQ:CSCO
Phone
847-678-6600
Total Revenue (USD mm)
$49,301
Description

Cisco delivers intent-based networking across the branch, WAN, and cloud. We provide end-to-end security, automation, and analytics with award-winning services and support.


RJ
Overview Provided by:

Recent Webex Interact Reviews

Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
4.0 out of 5
"Reliable secure and professional"
Webex is great for me. It syncs well with other tools, the live polls and Q&A keep meetings interactive, and you can switch hosts or join by phone ...
Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
5.0 out of 5
"I’d recommend because"
I’ve been using Webex for virtual meetings, and overall, it’s been a solid experience. The video and audio quality are consistently good, and the p...
OG
Ordanel G.Small-Business (50 or fewer emp.)
4.0 out of 5
"It Makes every interation easier"
The ease when it comes to creating messages regarding the business model you are carrying out. Personalizing all the important aspects of your comm...

Webex Interact Media

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34 Webex Interact Reviews

4.6 out of 5
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34 Webex Interact Reviews
4.6 out of 5
34 Webex Interact Reviews
4.6 out of 5

Webex Interact Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Webex InteractQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Verified User in Broadcast Media
UB
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
What do you like best about Webex Interact?

I’ve been using Webex for virtual meetings, and overall, it’s been a solid experience. The video and audio quality are consistently good, and the platform offers helpful collaboration tools like screen sharing and whiteboards. I also appreciate the security features, which give me peace of mind during professional meetings. My only complaint is that it can get a little pricey compared to other options, and sometimes there’s a slight learning curve with the advanced features. But for reliability and ease of use, it’s great! Review collected by and hosted on G2.com.

What do you dislike about Webex Interact?

No complantes so far everything has been pretty simple to follow Review collected by and hosted on G2.com.

What problems is Webex Interact solving and how is that benefiting you?

Helps me reach my prospects more efficiently Review collected by and hosted on G2.com.

Verified User in E-Learning
UE
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about Webex Interact?

Webex is great for me. It syncs well with other tools, the live polls and Q&A keep meetings interactive, and you can switch hosts or join by phone if needed. Makes everything easy to manage. Review collected by and hosted on G2.com.

What do you dislike about Webex Interact?

I found the initial setup process for Webex a bit tough since I’m already slow with tech, and the learning curve felt harder compared to simpler tools like Zoom. It took me longer to get comfortable. Also, the pricing can be a downside. With so many free options like Zoom and Google Meet available, it’s easy to see why people might skip Webex unless they really need its extra features. For smaller teams or individuals, it might not feel worth the cost. Review collected by and hosted on G2.com.

What problems is Webex Interact solving and how is that benefiting you?

Real time analytics and bulk messaging has been of importance. I use it in online virtual tutoring etc. so it helps in staying updated Review collected by and hosted on G2.com.

OG
Financial Consultant
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Webex Interact?

The ease when it comes to creating messages regarding the business model you are carrying out. Personalizing all the important aspects of your communication makes supporting your customers easier. Review collected by and hosted on G2.com.

What do you dislike about Webex Interact?

It could be kinda expensive if your business is not that small. Review collected by and hosted on G2.com.

What problems is Webex Interact solving and how is that benefiting you?

Make communication easier allow me to build preset messages and improving efficiency. Review collected by and hosted on G2.com.

BB
Warehouse Executive
Warehousing
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Webex Interact?

1) It provides seamless integration with Any ERP.

2) Bulk SMS pricing provided by textlocal is competitive and chapest one compared to others.

3) It provides great interface to create templates and use excel data in variable fields.

4) Their Customer support teams is decent and resolve your queries instantly.

5) Decent reporting tools helps you to track sms delivery status easily. Review collected by and hosted on G2.com.

What do you dislike about Webex Interact?

No difficulties we faced with Textlocal till now. Review collected by and hosted on G2.com.

What problems is Webex Interact solving and how is that benefiting you?

After integration of textlocal with easyecom we able to send every update on order cycle to our customers over SMS.

We able to send pre-alerts to our customers on upcoming shipments which helped to reduce orders cancellation due to non availability of receiver. Review collected by and hosted on G2.com.

SV
Project incharge
Warehousing
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Webex Interact?

It let you send personalised bulk business sms easily.

Once you created template it is very easy to use variable data in the same.

Interface is very user friendly.

It also offers cheap flexible sms plans to meet your business requirements. Review collected by and hosted on G2.com.

What do you dislike about Webex Interact?

We are using it since several years and we never faced any difficulties with it. Review collected by and hosted on G2.com.

What problems is Webex Interact solving and how is that benefiting you?

It is helping us to send orders status to our customers over sms easily. We able to keep our customers updated on each order transaction.

It enabled us to send pre-alert to our customers for out for delivery shipments which helped us to reduced orders cancellation due to non availability of receiver. Review collected by and hosted on G2.com.

SS
Digital Marketing Specialist
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Webex Interact?

For the past year, I have been working on the Textlocal platform, and it is one of the best platforms for sending bulk SMS or automating your SMS communication with help of textlocal. The platform is cheap, and the credits you avail are for a lifetime and very user-friendly. Review collected by and hosted on G2.com.

What do you dislike about Webex Interact?

Textlocal has been our needs-friendly platform hence no complaints. Review collected by and hosted on G2.com.

What problems is Webex Interact solving and how is that benefiting you?

The biggest problem textlocal has resolved for us is that they have created a sub-account for sending the OTP verification in real-time. Almost 80% of business communication is through SMS, and textlocal has helped us to reach our customer base timely. Their customer support is too good or say best in the market, which helps us with any issues. Review collected by and hosted on G2.com.

SS
Marketing Executive
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Webex Interact?

The experience with Textlocal's E-mail to SMS Gateway service has been excellent, starting with the service's evaluation. Very Helpfull technical salessupport which result in smooth integrate process, with their support team help I have setup textlocal within 10 mins time. They have a set of really strong APIs and really good documentation. Textlocal is in line with Indian Laws & Regulations. And till date whenever I need their support team help they resolve my problem with no time. Helps to send bulk data without any setbacks and automatically filters all the dublicate data. Review collected by and hosted on G2.com.

What do you dislike about Webex Interact?

Textlocals interface is very difficult to work with, someone without a technological knowledge would undoubtedly will get lost, complex looking appearance of the website. Review collected by and hosted on G2.com.

What problems is Webex Interact solving and how is that benefiting you?

It is helping me to send lakhs of customized sms and emails to on daily bases and that to in mins and very smoothly without any hesitate. Giving should a great outcome helps my business to genrate lead and clients in the minimum amount of time. Review collected by and hosted on G2.com.

CM
SEO Content Writer and Content Creator
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Webex Interact?

I have used it and I belive that textlocal is so far the best SMS services I have used till date. Not just that it has the best optimised dashboard and delivers in a speedy manner as compared to its competitors Review collected by and hosted on G2.com.

What do you dislike about Webex Interact?

The cost of the service is higher as compared to its competitors. Its API needs some improvements when it comes to sending SMS in bulk and UI needs to be improved. It is an old tool as compared to automation. Review collected by and hosted on G2.com.

What problems is Webex Interact solving and how is that benefiting you?

We are using this tool for almost 8 years now and it has performed well for us in terms of delivery of SMSes which has intensity helped increase our overall revenues.

Throughout the time we have used the software we barely had to face downtime issues. Review collected by and hosted on G2.com.

TT
Digital Marketing Executive
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Webex Interact?

Since I've been using text local for 13+ months and the conversion rate has increased, and the delivery rate is higher than it was previously. UI and navigation are user-friendly and easy to execute the campaign. Review collected by and hosted on G2.com.

What do you dislike about Webex Interact?

Sometimes servers cannot handle the big data while creating the group contacts and prices are high compare to the market standard. Review collected by and hosted on G2.com.

What problems is Webex Interact solving and how is that benefiting you?

I have found conversion gets increases while sending the communication from the texlocal because they have the best route to send the messages in a timely. Textlocal is a little bit costly but it is simple and better. Review collected by and hosted on G2.com.

PG
Digital Marketing Executive - Marketing Tech & Operations
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Webex Interact?

Textlocal is the best Sms service provider in India to blast the bulk campaign with dashboards and APIs. I loved it because they provide the best support, Sample and optimized dashboard, and super fast delivery of the promotional and transactional messages as compared to the other competitor in this segment. Review collected by and hosted on G2.com.

What do you dislike about Webex Interact?

Prices are high as compared to the market standard and their APIs are basic and lots of API improvements are needed to compare with the latest campaign management system and technology. Review collected by and hosted on G2.com.

What problems is Webex Interact solving and how is that benefiting you?

We are using text local for 7+ years and they performed well in the terms of delivery of the messages and instant delivery helps us to improve our ROI. Textlocal has given us outstanding service with 0% of downtime without any backup vendor. Review collected by and hosted on G2.com.