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Wave Payroll Reviews & Product Details

Wave Payroll Overview

What is Wave Payroll?

Wave delivers innovative financial services and award-winning free software to small- and micro-businesses around the world.

Wave Payroll Details
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Product Description

Wave delivers innovative financial services and award-winning free software to small- and micro-businesses around the world.


Seller Details
Seller
Wave
Year Founded
2009
HQ Location
Ontario, Canada
Twitter
@WaveHQ
19,230 Twitter followers
LinkedIn® Page
www.linkedin.com
310 employees on LinkedIn®

Recent Wave Payroll Reviews

LaTaurus C.
LC
LaTaurus C.Small-Business (50 or fewer emp.)
4.0 out of 5
"From waves to paypal"
So, with waves, I initially signed up thinking that I would have employees to pay but I ended up running my business alone. But the flexibility to ...
Beth R.
BR
Beth R.Small-Business (50 or fewer emp.)
4.0 out of 5
"A great tool for aspiring freelancers and professionals"
When I was starting out as a freelancer and wanted to look professional when dealing with clients, Wave was an amazing affordable tool. It introduc...
Christopher S.
CS
Christopher S.Small-Business (50 or fewer emp.)
4.5 out of 5
"Easy to use, fast payment and low commission"
the low commission is significant because it promotes the investment
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Wave Suite
Part of Wave Suite Productivity Bundle
Wave
Wave Payroll
Wave Invoicing
Wave Payments
Wave Receipts

This product is part of a Product Suite, meaning that it can be used with a group of additional products to solve a broader business need.

Wave Payroll Media

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Video Reviews

31 Wave Payroll Reviews

4.1 out of 5
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31 Wave Payroll Reviews
4.1 out of 5
31 Wave Payroll Reviews
4.1 out of 5

Wave Payroll Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Wave PayrollQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
LaTaurus C.
LC
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic Review from User Profile
What do you like best about Wave Payroll?

So, with waves, I initially signed up thinking that I would have employees to pay but I ended up running my business alone. But the flexibility to run payroll is what I liked about waves. Review collected by and hosted on G2.com.

What do you dislike about Wave Payroll?

What I dislike about waves is that it didn't have a calendar feature. I wanted to create a commerce site around it that involves automatic shipping. You know, like take down addresses and create shipping labels. Review collected by and hosted on G2.com.

What problems is Wave Payroll solving and how is that benefiting you?

The length and time that it was taking for direct deposits to hit contractor's account. It changed to 2 days now. Also some of the transactions features were hard to navigate. Review collected by and hosted on G2.com.

Beth R.
BR
Instructional Designer & Virtual Facilitator
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Wave Payroll?

When I was starting out as a freelancer and wanted to look professional when dealing with clients, Wave was an amazing affordable tool. It introduced me to the financial side of running a small business. It's a great tool for those wanting to send invoices, keep track of their invoices, and make getting money less stressful. Review collected by and hosted on G2.com.

What do you dislike about Wave Payroll?

It can be hard to use sometimes. Dealing with clients can be very complex, so the money alerts and reminders don't always fit every situation. Review collected by and hosted on G2.com.

What problems is Wave Payroll solving and how is that benefiting you?

It allowed me to understand where my money was going and getting. I was forced to reconsider how I paid myself and the other freelancers on my remote team. Paying people was quite easy. Review collected by and hosted on G2.com.

Ed I.
EI
Co-founder
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best about Wave Payroll?

It's so simple that it's almost not worth using. Need to pay overtime? Not well supported. Need to resolve an issue? Be prepared to wait a week or more to hear back.

I have no idea why someone would rely on a payroll service that you can't get in contact with and receive a prompt response. If you ever have an issue with an employee getting paid, you know that you can't a wait a week to get a response from your payroll company.

But look, it's cheap! You get what you pay for. Review collected by and hosted on G2.com.

What do you dislike about Wave Payroll?

Customer service is abysmal.

The software interface is overly simplistic and doesn't support very basic payroll use cases.

You are charged higher rates if you are in certain states for their "tax services", even if Wave doesn't support your tax situation. So you are paying for a service that they can't even provide you. Review collected by and hosted on G2.com.

What problems is Wave Payroll solving and how is that benefiting you?

They competently calculated payroll twice for me. Then we ran into several issues that took nearly 6 weeks to resolve, at which point I just cancelled. (But of course, they continued to charge me after canceling!) Review collected by and hosted on G2.com.

Mrinmai S.
MS
Consultant II
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Wave Payroll?

Wave payroll is one of the best payroll and finance management software that I have used so far. It has a great user interface and it is very easy to use. It has almost all the features that any small to mid-sized company might need to manage its payroll and finances. The feature that I like the most is the automation and third-party integrations it offers. Review collected by and hosted on G2.com.

What do you dislike about Wave Payroll?

Overall the software is great and I like using it. My company is based out of India because of which there are some parameters that need to be customized according to the country's financial laws and regulations, which becomes a little tricky because Wave apps and Wapyroll are designed keeping the US and Canada regions in mind because of which it doesn't meet all the requirements for India. But otherwise, it is perfect. Review collected by and hosted on G2.com.

What problems is Wave Payroll solving and how is that benefiting you?

Way payroll is an accounting SaaS application which offers a lot of freemium features. We were using the complete Wave apps along with Wave Payroll to manage employee payrolls and company expenses. Review collected by and hosted on G2.com.

Kojenwa M.
KM
CEO
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Wave Payroll?

The upsides include not having to purchase an extra software like fresh books or quick books to manage payroll. Wave feels like an all in one solution.

Square also offers payroll and this is also seem less but I don't believe there are other competitors that can receive and accept payments as well as to pay employees. Review collected by and hosted on G2.com.

What do you dislike about Wave Payroll?

It takes several days to initiate patrol so it would be nice if we could submit payroll based on future invoices because sometimes cash flows are not synonymous with payroll issue dates. Review collected by and hosted on G2.com.

What problems is Wave Payroll solving and how is that benefiting you?

I am able to see cash flows at a glance thanks to the dashboard feature. I think the bar graph is more compelling than the point graph. I like that I can integrate all of the data from my employees into the system and never have to think about it again. The system can issue W2s and W9s. Review collected by and hosted on G2.com.

Christopher S.
CS
Gerente Financiero
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Wave Payroll?

the low commission is significant because it promotes the investment Review collected by and hosted on G2.com.

What do you dislike about Wave Payroll?

All about of concept are good, but at my country now is not disponible get a card and this dificult my transactions and operation. Please acelerate your expantion. Review collected by and hosted on G2.com.

What problems is Wave Payroll solving and how is that benefiting you?

My problem is transfer and receive money from USA and Canada, with Wave Payroll is more eficient and cheap Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
UH
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about Wave Payroll?

I love being able to keep track of everything with my business finances in one place, including income and expenses. I also like being able to create invoices and link my wave account to my business bank account. Review collected by and hosted on G2.com.

What do you dislike about Wave Payroll?

My main dislike of wave is with the app. The app is challenging and confusing to use and has limited uses. I wish it had all the features and capabilities the website had. Review collected by and hosted on G2.com.

Recommendations to others considering Wave Payroll:

I do not have any recommendations Review collected by and hosted on G2.com.

What problems is Wave Payroll solving and how is that benefiting you?

Wave has made it easy to keep track of my business’ financial transactions, keeping them all in one place. Review collected by and hosted on G2.com.

Jacquelyn T.
JT
Art Director
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Wave Payroll?

The UX and all the features are everything I need as a business owner. They've also added so many more features as my team grew! I had no intentions of ever not using Wave...ever. Review collected by and hosted on G2.com.

What do you dislike about Wave Payroll?

Out of nowhere, Wave said they would not be able to keep me as a client and I no longer had access to the app. The only thing I can think of is that the last payment a client made to their invoice was larger and their website talks about cannabis in some areas. But they weren't a cannabis business so it shouldn't have violated any credit card processing policies. They would not give me a reason for not allowing me on the app anymore. It was such a bummer after 6 years of use to not have any customer support give me an answer and then just have to use another app for all my accounting, banking, invoicing, and payroll... Review collected by and hosted on G2.com.

Recommendations to others considering Wave Payroll:

I loved it, but do your research on other apps as they might be the better option over Wave for your business. Review collected by and hosted on G2.com.

What problems is Wave Payroll solving and how is that benefiting you?

It's great for accounting data as your send and receive payments from invoices. It makes doing taxes so much easier since it's already doing so much tracking for you. The invoices also look great and you can customize them more than any other invoicing system. The new Payroll features it great and easy to use. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
UM
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Wave Payroll?

How you can set up invoices to go out on a particular day and not worry about having to remember them later. Also, I love the recurring invoices. Review collected by and hosted on G2.com.

What do you dislike about Wave Payroll?

Sometimes I feel that it gets hard to do a refund. It could be more specific. Review collected by and hosted on G2.com.

Recommendations to others considering Wave Payroll:

When setting up accounts and invoices try to do it all in one sitting to not forget anyone. Review collected by and hosted on G2.com.

What problems is Wave Payroll solving and how is that benefiting you?

Invoicing my clients without worrying about dates or deadlines as it does it automatically. Review collected by and hosted on G2.com.

Nasiyah I.
NI
Founder and CEO
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Wave Payroll?

Better and cheaper than QuickBooks. Easy to use, fun, and simple design. Great for beginners and non-accountants trying to track business expenses and payroll. Review collected by and hosted on G2.com.

What do you dislike about Wave Payroll?

Nothing about Wave is a dislike! Its free, easy, and works great. I would not ask for anything more or anything less than Wave Accounting and PayRoll!!!!!!!!!!!! Review collected by and hosted on G2.com.

What problems is Wave Payroll solving and how is that benefiting you?

Our nonprofit needs expense tracking and budgeting software to track expenditures and it has helped us be twice as productive and increase donations, sales, and balance our books. Review collected by and hosted on G2.com.