For the SEs on our team, logging activities has never been easier with the Google Calendar integration. For me as a Presales leader, Vivun has been an amazing asset for making strategic decisions on where to put resources, justify headcount needs, and provide coaching opportunities within deals. We have also seen some good adoption by the SEs so far in terms of managing their pipeline. In addition, the Vivun team has been incredibly supportive and has connected me with other SE leaders to learn best practices. Review collected by and hosted on G2.com.
The platform can sometimes be a little clunky within the UI, and it can take some time to learn best practices of basic things like filtering. I don't see much value from the reports within Hero so we turned to Salesforce. The out of the box Salesforce reports needed a lot of customization to get value from them, so you need to have a Salesforce admin or a reports and dashboard wiz to see some of the benefits. Review collected by and hosted on G2.com.
105 out of 106 Total Reviews for Vivun
Overall Review Sentiment for Vivun
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I like the simple interface the shows evey single stage in presales lifecycle. And able to update my tasks. It really helps me keeping track of all the activities done per opportunity.
Plus i can attach the pptx presented to the customer and a link of the PoC video.
It is really helpful Review collected by and hosted on G2.com.
I want a mobile app with offline sync to write any updates anytime Review collected by and hosted on G2.com.
Vivun is built with PreSales in mind, it has everything our team needs to ensure their activities are tracked, view how deals are progressing, and it allows us to quickly view Hero Scores to help in our sales forecasting. The hero scores are explained in detail, which is great so we can tailor our apporach to the deal. The calendar integration is a huge time saver for our team, and the ability to support metrics that our Executive Leadership Team needs to know has proven to be worth its weight in gold. We were able to develop both team member scorecards and reporting metrics for product, finance, sales, and other stakeholders based off the simplicity of the system.
The implementation of the project was seemless and fast, and our regular checkins with our CSM help keep us on track, we always are able to see how we should utilize the product better based off their experience as well as the ability to see all the new features they are coming out with. The post sales team there is always willing to jump on a call and show our team members new features, or help us re-train/re-focus.
We are consitantly exploring new ways to use the tool across functional teams because of the power it brings to our team.
I am not sure how we were able to perform our jobs effectively without a tool like Vivun Hero, its been a truely great partnership Review collected by and hosted on G2.com.
The analytics in the platform could be improved, but they give us all the data we need to write our own reports. I know they are working on a more in product dashboard. This is a minor issue as like I said we have all the data we need to write our on visuals and reports. Review collected by and hosted on G2.com.
I save so much time using the Vivun calender sync to log my customer deliverables. Review collected by and hosted on G2.com.
Sometimes the custom values we add in salesforce are not accurately represented in Vivun. Review collected by and hosted on G2.com.
Vivun's commitment to their customer's success is what has stood out from day one. Access to their team and their ability to quickly resolve any concerns is the top reason we have continued to invest in their products.
Their solution is easy to implement, configure and easy to use and the aforementioned customer success team ensures that is the case. They aren't just there during the initial implementation but provide continuing support throughout the lifecycle.
We use Vivun all day every to run our teams operations. The necessary features to do so are all in existence and continue to expand and improve at a fast pace.
Being natively integrated with Salesforce ensured the Solution Consulting organization's data could be shared with the greater company. Review collected by and hosted on G2.com.
They are creating not just a product but a segment. At times this can be challenging as being on the cutting edge has challenges. Review collected by and hosted on G2.com.
A specific tool that our team can do their PreSales work in. Salesforce was not a great fit for us and all the specifc parts that we need for our PreSales team can be done in Vivun Review collected by and hosted on G2.com.
While we have complete control in Vivun with Vivun setup, when we want to add something custom to Vivun, that comes from Salesforce and at least in my organization, I do not have access to edit this so it takes a little longer to add custom fields into Vivun. We still accomplish this often, it just takes longer. Review collected by and hosted on G2.com.
Vivun provides a user friendly platform for our Solution Consultants to track deal progress and input valuable data that allows us to make data driven decisions as a pre-sales organization. Vivun's customer support has been a vital part of our success with the product. Review collected by and hosted on G2.com.
An integration with Productboard would improve our experience with Vivun. Review collected by and hosted on G2.com.
We use Vivun Revel as a demo automation tool which has been extremely helpful in demos, especially for tradeshows. It has allowed us to capture pages within our system and create a seamless transition making our demos look professionally curated. Review collected by and hosted on G2.com.
There are a few bugs to sort out like having no back arrow in presentation mode and not being able to move slides around quickly. Review collected by and hosted on G2.com.
The Vivun solution has been absolutely critical in giving Presales leadership a real view into the activities taking place, and the total time spent, in pursuit of opportunities -- metrics we could only guess at with the tools previously at our disposal. It's been easy to use, and allowed us to quickly deploy it to the team with minimal training. Review collected by and hosted on G2.com.
It's hard to call out anything that I truly "dislike" because of how it has empowered the individual contributors on my team. If there's an area I would like to see improvement, I have some specific reporting requests to better enable team leaders to ensure that we are ingesting as much data into the system as possible. Review collected by and hosted on G2.com.
It has given us credibility across our entire organization and has protected our employees from being impacted by force reductions because we can easily defend our value and the importance of presales. The metrics we capture benefit everyone and we're the shining example of data driven decisions that other departments aspire to achievw Review collected by and hosted on G2.com.
Requirement for our CSS to manage changes to schema and fields Review collected by and hosted on G2.com.
