Consensus Reviews & Product Details

Consensus has been wonderful for letting prospects watch short, pre-recorded demos. I make use of this solution daily! It cuts down on solution introduction demos that would normally take time away from other activities. My prospects comment on how easy it is to view these, and several have told me their time is better spent with this approach. I also love being able to identify key elements of interest based on the analytics provided. Review collected by and hosted on G2.com.

While I haven’t really run into any downsides with using the solution, I do wish better filtering on demoboards were more fully supported as a feature, especially the ability to save those filtered views for later. Review collected by and hosted on G2.com.

The administrative backend is incredibly intuitive, making the heavy lifting of setting up groups, roles, and user permissions seamless.

The native integrations with Slack and Salesforce have been absolute game-changers, allowing teams tosee engagement data exactly where they work.

Additionally, the alliance with Reachsuite has been fantastic; it has significantly leveled up our ability to build and deploy high quality interactive product tours. Review collected by and hosted on G2.com.

While the platform is powerful, I would love to see more "bulk" functionality for administrative updates. Currently, making large-scale changes on the backend or within library management is a manually heavy lift; being able to batch-edit or move items would be a huge time-saver.

Additionally, the organization of public links could be improved. It would be much more intuitive if we could organize those links into a nested folder or library structure, similar to how the demo library is currently managed. This would make it significantly easier to navigate as our content volume scales. Review collected by and hosted on G2.com.

I really love it. I think it’s a strong asset to share with clients. It not only helps take some pressure off pre-sales teams by answering common questions and showcasing value upfront, but it also plays a key role in nurturing prospects who aren’t quite ready to engage directly yet. It gives them the space to explore at their own pace while still staying connected to a concrete project, which ultimately helps move conversations forward more smoothly when they’re ready. Review collected by and hosted on G2.com.

I find that creating demo boards can be quite time-consuming, which can be a bit of a drawback when you need to move quickly. On the client side, the interface isn’t always very intuitive, especially when there are multiple themes in a single demo board, as it can be easy to miss or get lost between sections.

That said, I also feel like I’m probably not using the tool to its full potential yet, so there may be features or best practices I’m not fully aware of that could improve the experience. Review collected by and hosted on G2.com.

Consensus lets us scale presales without sacrificing quality. Buyers get role‑based, interactive demos they can self‑serve, while we see exactly who watched what, for how long, and where interest spikes—so follow‑ups are targeted and meetings start warmer. It keeps our story consistent across reps, reduces repeat live demos, and shortens cycles by aligning multiple stakeholders before the formal call. Review collected by and hosted on G2.com.

Great content needs upkeep—plan for a lightweight cadence to refresh videos and branches. Initial configuration takes some thought to get the buyer paths right, and I’d love even more flexibility in analytics exports and admin UX. Minor trade‑offs given the value once it’s running. Review collected by and hosted on G2.com.

Consensus has repositioned how I operate. It stops the endless cycle of repeat live demos; prospects can just click through a personalised version on their own time.

Creating the content is actually easy, too—using the consensus AI studio - Trupeer to turn quick recordings into polished assets is a huge win for us. The best part? My team can get our best pitch in front of clients whenever they need to, even if I'm stuck in meetings or offline. It’s basically like being in three places at once! Review collected by and hosted on G2.com.

The platform is always improving, and at the moment I’m happy with the features it offers. Review collected by and hosted on G2.com.

The ease of use is what I like best. It’s really quick and easy to add a link to an email, and I can search through content in a matter of seconds to determine which demo is best to send to a customer. It quickly answers many of the customer’s questions upfront, which makes qualifying the customer much easier and far less time-consuming. I use it almost every day, and it has genuinely made my job much easier. Review collected by and hosted on G2.com.

Honestly, nothing really. It has only made the process quicker and gives customers much more information upfront without the need for additional resources. It’s essentially a one-stop shop that helps answer customer questions early, speeds up qualification, and makes my workflow more efficient overall. Review collected by and hosted on G2.com.

I find Consensus very efficient for sharing videos about our platform, Raquel, allowing viewers to understand it quickly without the need for a full demo. It saves me time and is efficient. I also like how it helps in qualifying interesting leads and disqualifying less interesting ones. The user interface of Consensus is simple and smooth, which makes it easy to use. This is a huge help since my priority is saving time. I know exactly where to find what I need, whether it's demos or favorite videos, and I can share links quickly with leads. Plus, being able to see stats on who viewed the demos and how many times helps me target effectively. Setting up Consensus was very easy, and I appreciate that it integrates with Gmail. Review collected by and hosted on G2.com.

It's hard sometimes to find the right videos because they are not divided into different categories. There is no nice categorization of different solutions or different languages. They're all a bit together mixed in one pot. So that's the only thing that I don't like. Review collected by and hosted on G2.com.

I love how easy it is to customize and package video content together into one demo that can be shared with prospects. I also really like the reporting capabilities as we can generate reports on various metrics and see which video content is resonating with prospects. The initial setup of users, teams, and content was very easy, and our customer success manager provided us with training guides and answered all of our questions to help us drive internal adoption. Review collected by and hosted on G2.com.

The permissions section in Consensus can be a bit confusing at times as permissions for content can be granted at demo level, folder level and user level. The UX could be improved slightly to remove options/buttons that are not available for certain user roles. Review collected by and hosted on G2.com.

I think Consensus is an easy-to-use platform. It's really user-friendly, which is great because I never even took an intro course or did a tutorial to learn how to use it. I just logged on and taught myself how to navigate. I also like that you can track the analytics on it. It's intuitive, and I appreciate how user-friendly it is. Review collected by and hosted on G2.com.

One thing that I don't like is that you need to create a different demo playlist for each prospect. I wish you kinda just have pre-saved playlists, that you could replicate for prospects instead of having to create a new one from scratch each time. It's frustrating to go in, create a demo playlist, select which videos you want, go through all the process information, and copy-paste. It's extra steps that I'd rather avoid since we send these out quite often. I'd prefer a more generic template option that I can mass send to all prospects rather than having to tailor it to each prospect individually. Review collected by and hosted on G2.com.

We sell a very complex product that is hard to demo to our prospects. Consensus enables us to quickly show our prospects the platform and get them excited to continue their engagement with us. It's also great there are multiple options to embed Consensus within emails and LinkedIn DMs. I also enjoy the Demolytics functionality to understand how prospects are engaging with our materials. Review collected by and hosted on G2.com.

It often takes a bit of time to put together a Consensus demoboard, perhaps that's because as a company we have a lot of resources in our setup. I wish there was a way to create a generic board that is gated, which then populates the name and company on the demoboards. Review collected by and hosted on G2.com.