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25 VisualVault Reviews

4.3 out of 5
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25 VisualVault Reviews
4.3 out of 5
25 VisualVault Reviews
4.3 out of 5

VisualVault Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for VisualVaultQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Verified User in Entertainment
AE
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about VisualVault?

Fairly robust options. Search is also decent once you get over the learning curce. Review collected by and hosted on G2.com.

What do you dislike about VisualVault?

Slow. Very slow. Also has hiccups were it just freezes up. Review collected by and hosted on G2.com.

Response from Colleen Whelan of VisualVault

Thanks for your feedback! We appreciate your input and are always looking to improve.

LM
Director of Medical Staff Services
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about VisualVault?

The portal is user friendly and easy to navigate. Review collected by and hosted on G2.com.

What do you dislike about VisualVault?

I had some issues with billing but was able to get it resolved after being able to find the right contact. Review collected by and hosted on G2.com.

Response from Colleen Whelan of VisualVault

Thank you for your review! We're glad you find VisualVault user-friendly and helpful in managing your archived files. If you need further assistance, we're here to help!

Verified User in Hospital & Health Care
UH
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about VisualVault?

Visual Vault is easy to use. I have found almost all of the paper work we no longer have in our system on Visual Vault.

The site is very easy to use. Review collected by and hosted on G2.com.

What do you dislike about VisualVault?

It would be helpful if uploaders are prompted to give different titles to files for hte same patient as some have the same titles. It can be difficult to know which file to look through without differing titles. Review collected by and hosted on G2.com.

Response from Colleen Whelan of VisualVault

Thank you for your feedback! We're thrilled to hear that you find VisualVault user-friendly and effective for managing your paperwork.

CL
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about VisualVault?

I like the way the date can be stored and shared securily, providing the leel of access needed individually to needed users. Review collected by and hosted on G2.com.

What do you dislike about VisualVault?

The only thing I dislike is that the file search function could be more user friendly, sometimes users get loss when searching for certain type of documents, even when searching with correct file name. Review collected by and hosted on G2.com.

Response from Colleen Whelan of VisualVault

Hi Carlos, thank you for your review! It's great to know that our platform has effectively solved your file permission sharing needs.

Verified User in Human Resources
AH
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about VisualVault?

That managers are able to acess their teams information Review collected by and hosted on G2.com.

What do you dislike about VisualVault?

Overall I don't have any dislikes at this moment Review collected by and hosted on G2.com.

Response from Colleen Whelan of VisualVault

Thank you for your kind words and positive feedback about VisualVault! We appreciate your support and are delighted to hear that our platform has been beneficial for you and your team.

DP
Enterprise(> 1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about VisualVault?

Storing sensitive employee documents, it's nice to be able to locate an employee and view all of their signed Onboarding documents from Avature. Review collected by and hosted on G2.com.

What do you dislike about VisualVault?

Right now, we're finding that many candidates documents are not automatically being exported from Avature to Visual Vault. Visual Vault is currently looking into this issue.

Additionally, there's not an easy way to search an employee record other than click on the employee's first letter of the last name and going through each employee to locate the correct employee. It'll be nice if there's search feature to quickly search and locate an employee by either the employee's name or employee ID number. Review collected by and hosted on G2.com.

Response from Colleen Whelan of VisualVault

Thank you for your review of VisualVault. We appreciate the feedback. I know your comment about the exporting of documents is in the process of being addressed and progress has been made. We anticipate this ticket being resolved and closed in the near term. Thank you, again.

Rob C.
RC
Senior Director of Information Technology
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about VisualVault?

Ability to customize and changes are relatively simple to do. Folder structure and security feature are good. Review collected by and hosted on G2.com.

What do you dislike about VisualVault?

Nothing really dislike about the product Review collected by and hosted on G2.com.

Response from Colleen Whelan of VisualVault

Hi Rob, thank you for taking the time to share your experience with VisualVault! It's great to hear that you find VisualVault's customization and ease of use beneficial.

Verified User in Marketing and Advertising
AM
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about VisualVault?

Visual Vault has completely changed out mail processing for the better. The fact that is houses all of our mail in one place and allows us to sort and distribute as necessary makes our mail process much more streamlined.

Having a desiganted team to collect, process and upload our mail has been wonderful. They are very communicative and respond to our inquiries quickly. They also have been great at addressing requests to improve our process. Review collected by and hosted on G2.com.

What do you dislike about VisualVault?

Having to manually name/rename mail once it is uploaded is a bit time consuming. Review collected by and hosted on G2.com.

Response from Colleen Whelan of VisualVault

Thank you for reviewing VisualVault. We're happy to hear about the positive impact VisualVault has had on this business process.

MS
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: Organic
What do you like best about VisualVault?

Easily customized dashboards give me a view of the exact data that I need, and the iForms allow us to build custom forms easily and quickly. Review collected by and hosted on G2.com.

What do you dislike about VisualVault?

The UI feels a little old. some solutions require more custom development than I'd like. Review collected by and hosted on G2.com.

Response from Colleen Whelan of VisualVault

Hi Michael. Thank you for sharing your positive experience with VisualVault!

MP
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: Organic
What do you like best about VisualVault?

It provides our team access to legacy information. Review collected by and hosted on G2.com.

What do you dislike about VisualVault?

Nothing. VisualVault meets our needs as a department. Review collected by and hosted on G2.com.

Response from Colleen Whelan of VisualVault

Hi, Maris. Thank you for taking the time to review VisualVault. We're really pleased that you and your team are having a positive experience.