---
title: Vibes Reviews
meta_title: 'Vibes Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 54 reviews by the users' company size, role or industry to
  find out how Vibes works for a business like yours.
aggregate_rating:
  rating_value: 4.7
  review_count: 54
  scale: '5'
date_modified: '2026-07-07'
parent_category:
  name: Marketing
  url: https://www.g2.com/categories/marketing
---

# Vibes Reviews
**Vendor:** Vibes  
**Category:** [ RCS Business Messaging Software](https://www.g2.com/categories/rcs-business-messaging)  
**Average Rating:** 4.7/5.0  
**Total Reviews:** 54
## About Vibes
Vibes’ mobile-first platform creates personal, revenue-driving and long-term mobile engagement between consumers and the world-class brands they love. Industry leaders like Chipotle, Kohl’s and Polo Ralph Lauren use Vibes to grow customer relationships with relevant, high-volume mobile messaging and mobile wallet marketing on a global scale. Vibes enables marketers to seamlessly connect with their customers using a data-rich and API-packed solution that beautifully optimizes and unifies their SMS, MMS, RCS and Mobile Wallet campaigns. Vibes is recognized as one of only four Tier 1 aggregators by the The Common Short Code Administration (CSCA).



## Vibes Pros & Cons
**What users like:**

- Users value the **helpful support** from Vibes, noting their responsiveness and adaptability to meet unique business needs. (20 reviews)
- Users value the **responsive customer support** of Vibes, appreciating their helpfulness and industry knowledge throughout the process. (19 reviews)
- Users value the **ease of use** of Vibes, noting its intuitive design and seamless integration with their systems. (11 reviews)
- Users praise the **implementation ease** of Vibes, highlighting smooth integration and excellent support throughout the process. (6 reviews)
- Users find Vibes to be **intuitive and user-friendly** , facilitating seamless execution and effective text marketing strategies. (6 reviews)
- Users commend Vibes for their **exceptional reliability** , consistently meeting deadlines and providing tailored support when needed. (6 reviews)
- Easy Implementation (5 reviews)
- Users find Vibes to be incredibly **user-friendly** , facilitating easy daily messaging and seamless customer support. (5 reviews)
- Easy Integration (4 reviews)
- Understanding (4 reviews)

**What users dislike:**

- Users face **delays** due to customization needs and slow updates, impacting the overall integration process with Zeta. (2 reviews)
- Users find that the **lack of email integration** in Vibes complicates communication and data management effectively. (2 reviews)
- Users find the **high cost** of Vibes limiting, impacting their ability to fully utilize the product. (2 reviews)
- Users face **integration issues** with Vibes, as it lacks email platform compatibility, hindering efficient communication workflows. (2 reviews)
- Users note a **lack of integrations** with email platforms, complicating communication and workflow efficiency with Vibes. (2 reviews)
- Users find the **learning curve challenging** due to complex rules and their unique workflows requiring time and team input. (2 reviews)
- Users find the **limited customization** options on Vibes restricts their creative freedom and data connection capabilities. (2 reviews)
- Users find the Vibes platform **lacks creative freedom** due to limited template options and font selections. (2 reviews)
- Users find the **missing features** in Vibes, such as integration limitations, hinder effective communication and data workflows. (2 reviews)
- Not Intuitive (2 reviews)

## Vibes Reviews
  ### 1. Vibes catapult makes me vibe

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.)

**Reviewed Date:** September 20, 2017

**What do you like best about Vibes?**

I really enjoy the ease of navigation with this software program. It makes completing task very simple.

**What do you dislike about Vibes?**

I can honestly say there isn't anything I really dislike. It's been a very easy program to get the hang of.

**Recommendations to others considering Vibes:**

utilize the customer service when needed!

**What problems is Vibes solving and how is that benefiting you?**

It really helps me communicate with my clients in a timely manner. 

  ### 2. Used vibes as a mobile couponing solution for a Ad campaign. 

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 12, 2017

**What do you like best about Vibes?**

The tech was the best part and the easy way to drive a user to a mobile wallet. 

**What do you dislike about Vibes?**

The limitations of tracking post download 

**Recommendations to others considering Vibes:**

Redemption reporting and in-app inventory in order to scale campaigns further

**What problems is Vibes solving and how is that benefiting you?**

Leveraged Vibes to solve for mobile couponing. The benefit is the unique code per users that eliminates multiple redemptions and easy for the retailer. 

  ### 3. Vibes-Text Messaging Platform

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Broadcast Media | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 08, 2017

**What do you like best about Vibes?**

I love how easy it is to use the Vibes software.  It has helped us to make money by getting our campaigns sponsored. 

**What do you dislike about Vibes?**

Sometimes it is hard to figure out the updates once they are pushed out.  

**Recommendations to others considering Vibes:**

It's a great company and has worked well with us.

**What problems is Vibes solving and how is that benefiting you?**

Vibes helps our company when it comes to contests.  With Vibes, we are able to make money off our text to win contests, our weather text campaigns and much more.

  ### 4. Vibes Catapult is great

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Music | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 20, 2017

**What do you like best about Vibes?**

Allows me to easily configure and establish business rules for my mobile marketing programs, whether it's text or push.

**What do you dislike about Vibes?**

The updates to Catapult come every two weeks, which is time-consuming.

**What problems is Vibes solving and how is that benefiting you?**

Analyzing data to improve my mobile campaigns using information provided through this software. We have grown our customer database significantly.


## Vibes Discussions
  - [Can you send automated reports?](https://www.g2.com/discussions/25912-can-you-send-automated-reports) - 1 comment, 1 upvote
  - [What is Vibes used for?](https://www.g2.com/discussions/what-is-vibes-used-for) - 1 comment

- [View Vibes pricing details and edition comparison](https://www.g2.com/products/vibes/reviews?page=2&section=pricing&secure%5Bexpires_at%5D=2026-07-12+22%3A39%3A32+-0500&secure%5Bsession_id%5D=fcfe5da6-fefe-4003-8e8d-a3dd6ed53dd8&secure%5Btoken%5D=63962c2a4aa8269adfde9a3e6a8d72567f25833c21085234535a2819abe6e239&format=llm_user)
## Vibes Integrations
  - [Adobe Journey Optimizer](https://www.g2.com/products/adobe-journey-optimizer/reviews)
  - [Adobe Journey Optimizer B2B Edition](https://www.g2.com/products/adobe-journey-optimizer-b2b-edition/reviews)
  - [Adobe Marketo Engage](https://www.g2.com/products/adobe-marketo-engage/reviews)
  - [Bella](https://www.g2.com/products/bella-bella/reviews)
  - [CrowdTwist](https://www.g2.com/products/crowdtwist/reviews)
  - [Snowflake](https://www.g2.com/products/snowflake/reviews)
  - [Sparkfly](https://www.g2.com/products/sparkfly/reviews)

## Vibes Features
**Campaigns**
- Customize
- Scheduling
- Retarget
- Segmentation
- Triggered Notifications

**Text Messaging**
- Bulk SMS
- Two-Way Text Messaging
- Text Scheduler
- Automatic Replies
- Automatic URL Shortening
- MMS Marketing
- Personalization

**Messaging - RCS Business Messaging**
- Personalization
- Rich Media
- Interactive Messages
- Branded Templates
- Automation
- Conversational RCS
- Transactional RCS
- Promotional RCS

**Analysis**
- Application Attribution
- Campaign Analysis
- Uninstall Tracking
- Custom Dashboards

**Analytics**
- Campaign Performance
- Audience Insights

**Security / Verification - RCS Business Messaging**
- Verified Sender
- Encryption
- Authentification

**Campaigns**
- Proximity Marketing
- Push Notifications
- Bulk SMS
- Two-Way Text Messaging
- Email Campaigns
- Audience Segmentation

**Optimization**
- A/B Testing
- Personalization
- Rich Notifications
- Integrations

**Analytics / Deliverability - RCS Business Messaging**
- Read Receipts
- Analytics
- SMS Fallback

**Engagement**
- Coupons and Promotions

**SMS Platform**
- Reporting
- Automation
- Text-to-Landline
- Short Codes
- API Integration

**Agentic AI - Push Notification**
- Autonomous Task Execution
- Adaptive Learning
- Proactive Assistance

**AI - RCS Business Messaging**
- AI

**Platform**
- Optimization
- Integrations - Mobile Marketing
- Internationalization

**Agentic AI - SMS Marketing**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Agentic AI - Mobile Marketing**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Proactive Assistance
- Decision Making

## Top Vibes Alternatives
  - [Attentive](https://www.g2.com/products/attentive/reviews) - 4.5/5.0 (1,377 reviews)
  - [Braze](https://www.g2.com/products/braze/reviews) - 4.5/5.0 (1,662 reviews)
  - [Constant Contact](https://www.g2.com/products/constant-contact/reviews) - 4.1/5.0 (7,223 reviews)

