Vibes has an incredible client team that is focused on making sure their client wins. They also have one of the most open, well-documented and accessible API backends I have ever seen from a marketing platform. This streamlined integrating multiple different parties into the platform for sending data points and triggering messages. Review collected by and hosted on G2.com.
The only downside to the platform is the ability to segment with "or" statements. However, the platform does have the flexibility to build messages accomplish the same goal, it just takes a few more steps. Review collected by and hosted on G2.com.
Video Reviews
Vibes is the way to go
34 out of 35 Total Reviews for Vibes
Overall Review Sentiment for Vibes
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I truly appreciate that the team is always approachable and willing to help resolve any issues promptly. It creates a sense of trust and reliability that is crucial for a seamless experience. Additionally, I am impressed by the versatility of Vibes. This flexibility ensures that it can adapt to various needs and workflows, making it an invaluable tool for businesses looking to streamline their operations and enhance productivity. Review collected by and hosted on G2.com.
One limitation we’ve encountered is that Vibes does not currently offer a native integration with our email platform. This can create some challenges in terms of streamlining communication and data synchronization. However, exploring potential workarounds or custom integration solutions might help bridge this gap and ensure smoother workflows Review collected by and hosted on G2.com.
The support from the Vibes Team is fantastic. Anytime we want to try something new or explore a different feature, their team is there to provide answers and help figure out the next steps to make implementation easy. They keep a close eye on what's next in the mobile space and are always ready to innovate. The tool is easy to use. Review collected by and hosted on G2.com.
Something we wish they had is role-based permission levels. However, we've been able to work without them just find. It's just something that would be nice to have with our team structures. Review collected by and hosted on G2.com.
They are helpful and the UI is easy to use. I like a lot of their capabilities, especially their micro experiences such as spin to win. Review collected by and hosted on G2.com.
Some of the capabilities seem limited when it comes to connecting data Review collected by and hosted on G2.com.
Right from the launch, the Vibes team made sure that they explained the entire process and were great at keep us on track. We completed our launch on time because of their thorough processes, something we very much appreciate! Their team has been more than helpful with training and answering all of our questions along the way. They have such amazing support! Review collected by and hosted on G2.com.
Only downside is the cost and how quickly a successful program runs through engagements (to no fault of theirs)! Review collected by and hosted on G2.com.
The support staff on our account has been always very helpful. Review collected by and hosted on G2.com.
It would be nice if we could get more throughput on the triggered SMS API calls. Having a limit of 300 messages/sec is rather low. Review collected by and hosted on G2.com.
Vibes is an incredbile tool that harnesses creative freedom, encourages the exploration of creativity, and pushes the text marketing bounds. The ever-helpful team is always eager to dive into new ventures and probelm solve/ strategize. Incredibly easy to comprehend, implement, and integrate into any marketing lineup! It has become and everyday tool. Review collected by and hosted on G2.com.
All of the innovatie ways and methods I have yet to discover! Review collected by and hosted on G2.com.
The one-on-one support from the Vibes team is remarkable. Working with a creative team of leaders who truly listen to our specific use cases is fantastic. We've thrown many scenarios and use cases to their team, and have yet to hear 'we can't do that' or 'that's impossible'. Easy to build into our toolset, easy to turn on to our users to constantly connect with our fans. Review collected by and hosted on G2.com.
Navigating the rules and regulations of SMS is tough, but their advocacy and guidance is helpful. Understanding our unique workflow took some time and input from our team. Review collected by and hosted on G2.com.
The team in place is knowledgeable about all things mobile but they take the time to learn about our business and have a great understanding of our needs. Review collected by and hosted on G2.com.
That we build great working and personal relationships with the employees so when there are changes or people move on it's sad Review collected by and hosted on G2.com.
They are always willing to go the extra mile to make sure we get what we are looking for from them and the campaigns they help us run. Review collected by and hosted on G2.com.
The only downside I can think of is just that my budget doesn't let me do everything I would want to with them. Review collected by and hosted on G2.com.
