VBOUT Features
What are the features of VBOUT?
Reporting & Analytics
- Basic Reporting
- Web Analytics
Email Marketing
- Building and Personalizing Emails
- Sending Outbound Emails
- Manage Email Deliverability
- Automated Email Responses
Online Marketing
- Landing Pages and Forms
- Dynamic Content
- A/B Testing
- Mobile Optimized
Lead Management
- Marketing Lead Database
- Segmentation
- Lead Scoring and Grading
- Online Behavior Tracking
- Automated Alerts and Tasks
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Technology Glossary Features
View definitions of the features and discover new technology terms.
VBOUT Categories on G2
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Platform
Customization | Based on 18 VBOUT reviews. Allows administrators to customize to accommodate their unique processes. Includes ability to create custom objects, fields, rules, calculations, and views. | 91% (Based on 18 reviews) | |
Workflow Capability | Based on 18 VBOUT reviews. Automates a process that requires a series of steps that typically require intervention by a several different users. Administrators can write rules to determine who and when a user needs to complete a step. Also includes notification of users when they need to take action. | 86% (Based on 18 reviews) | |
User, Role, and Access Management | Based on 17 VBOUT reviews. Grant access to select data, features, objects, etc. based on the users, user role, groups, etc. | 94% (Based on 17 reviews) | |
Internationalization | Enables users to view and transact business with the same content in multiple languages and currencies. 14 reviewers of VBOUT have provided feedback on this feature. | 89% (Based on 14 reviews) | |
Sandbox / Test Environments | As reported in 12 VBOUT reviews. Allows administrators to easily develop and test changes to the CRM deployment. After changes are made admins can easily migrate the changes into the "live" or "production" environment. | 82% (Based on 12 reviews) | |
Document & Content Mgmt. | Based on 15 VBOUT reviews. Allows consuming, publishing and editing content from a central interface. Content management for CRM systems might include presentations, documents, images and other related electronic files. | 88% (Based on 15 reviews) | |
Performance and Reliability | Software is consistently available (uptime) and allows users to complete tasks quickly because they are not waiting for the software to respond to an action they took. 17 reviewers of VBOUT have provided feedback on this feature. | 92% (Based on 17 reviews) | |
Output Document Generation | Allows administrators to create templates that enable users to quickly generate dynamic documents in various formats based on the data stored in the application. This feature was mentioned in 15 VBOUT reviews. | 87% (Based on 15 reviews) | |
Customization | Based on 69 VBOUT reviews and verified by the G2 Product R&D team. System provides sufficient customization to meet business requirements | 92% (Based on 69 reviews) | |
Workflow Capability | Based on 68 VBOUT reviews and verified by the G2 Product R&D team. Automates a process that requires a series of steps that typically require intervention by a several different users. Administrators can write rules to determine who and when a user needs to complete a step. Also includes notification of users when they need to take action. | 91% (Based on 68 reviews) | |
User, Role, and Access Management | Based on 71 VBOUT reviews and verified by the G2 Product R&D team. Grant access to select data, features, objects, etc. based on the users, user role, groups, etc. | 92% (Based on 71 reviews) | |
Internationalization | Based on 26 VBOUT reviews. Enables users to view and transact business with the same content in multiple languages and currencies. | 88% (Based on 26 reviews) | |
Sandbox / Test Environments | Based on 26 VBOUT reviews. Allows administrators to easily develop and test changes to the CRM deployment. After changes are made admins can easily migrate the changes into the "live" or "production" environment. | 81% (Based on 26 reviews) | |
Performance and Reliability | As reported in 38 VBOUT reviews. Software is consistently available (uptime) and allows users to complete tasks quickly because they are not waiting for the software to respond to an action they took. | 92% (Based on 38 reviews) | |
Output Document Generation | Allows administrators to create templates that enable users to quickly generate dynamic documents in various formats based on the data stored in the application. This feature was mentioned in 28 VBOUT reviews. | 85% (Based on 28 reviews) |
Sales Force Automation
Contact & Account Management | Based on 13 VBOUT reviews. Store and retrieve information associated to customer contacts and accounts. Track company-wide communication and information about contacts and accounts. | 91% (Based on 13 reviews) | |
Partner Relationship Mgmt. (PRM) | Manage partners by tracking channel partner leads and sales opportunities. Provide a partner portal to collaborate with channels on sales opportunities and to share product, pricing, quoting, ordering, and training information | Not enough data | |
Opportunity & Pipeline Mgmt. | Manage sales opportunities through their lifecycle from lead to order. Track stages, values, and probabilities of close. Manage sales pipelines by individual sales rep, team, region, and company-wide. 11 reviewers of VBOUT have provided feedback on this feature. | 89% (Based on 11 reviews) | |
Task / Activity Management | As reported in 11 VBOUT reviews. Manage and track tasks and activities. Assign due dates and integrate to calendars to manage daily schedules and priorities. | 92% (Based on 11 reviews) | |
Territory & Quota Management | Assign and manage sales quotas and territories. Track progress against quotas. Change as needed. | Not enough data | |
Desktop Integration | Allows users to sync their Email, Calendar and Contact tools with their CRM system. Includes Microsoft Outlook and Google integration. This feature was mentioned in 10 VBOUT reviews. | 83% (Based on 10 reviews) | |
Product & Price List Management | Enter product/part numbers and manage the prices associated with them. Typically functionality allows users to add products and prices to opportunities and quotes if these modules are provided within the same system. | Not enough data | |
Quote & Order Management | Allows users to create a quote to be provided to a customer that contain at least products, prices and associated discounts. Order management allows users to process orders that contain products, prices and associated discounts. | Not enough data | |
Customer Contract Management | Management of contracts made with customers. Contract management includes negotiating the terms and conditions in contracts and ensuring compliance with the terms and conditions, as well as documenting and agreeing on any changes or amendments that may arise during its implementation or execution. | Not enough data |
Marketing Automation
Email Marketing | Allows users to send email to contacts in bulk. Common features include: Built in Email templates, social media integration, Subscriber list management, sign up forms, success rate reports, AB testing and auto-responders. 15 reviewers of VBOUT have provided feedback on this feature. | 97% (Based on 15 reviews) | |
Campaign Management | As reported in 15 VBOUT reviews. Optimizes the process for organizations to develop and deploy multiple-channel marketing campaigns to target groups or individuals and track the effect of those campaigns, by customer segment, over time. | 96% (Based on 15 reviews) | |
Lead Management | Allows users to manage and track leads though a process. The lead process typically involves steps such as: 1. Lead Generation, 2. Customer Inquiry, Inquiry Capture, Lead Filtering, Lead Grading, Lead Distribution and Lead Qualification. This feature was mentioned in 14 VBOUT reviews. | 95% (Based on 14 reviews) | |
Marketing ROI Analytics | Enables analysis of effectiveness of an organizations various marketing activities 12 reviewers of VBOUT have provided feedback on this feature. | 89% (Based on 12 reviews) |
Customer Support
Case Management | See feature definition | Tracks issues/help requests reported by customers through the resolution process. This feature was mentioned in 12 VBOUT reviews. | 88% (Based on 12 reviews) |
Customer Support Portal | Provides a convenient way for customers to get answers to inquiries, post service issues, place orders, view order histories, and gain access to other information contained in the knowledge base. 13 reviewers of VBOUT have provided feedback on this feature. | 90% (Based on 13 reviews) | |
Knowledge Base | As reported in 13 VBOUT reviews. Information repository that provides a means for information to be collected, organized, shared, searched and utilized. Allows customers to get answers to common questions. | 91% (Based on 13 reviews) | |
Call Center Features | As reported in 12 VBOUT reviews. Allows customer support professionals access to all information required to support the customer including customer information, case history and related customer social activity. Common features include: call recording, analytics, workforce management, call script management, and compliance management. | 79% (Based on 12 reviews) | |
Support Analytics | Enables analysis of customer support activities to optimize customer support professionals, processes and tools. This feature was mentioned in 11 VBOUT reviews. | 88% (Based on 11 reviews) |
Integration
Data Import & Export Tools | Ability to input, modify and extract data from the application in bulk through a structured file. This feature was mentioned in 17 VBOUT reviews. | 88% (Based on 17 reviews) | |
Integration APIs | Application Programming Interface - Specification for how the application communicates with other software. API's typically enable integration of data, logic, objects, etc with other software applications. This feature was mentioned in 18 VBOUT reviews. | 87% (Based on 18 reviews) | |
Breadth of Partner Applications | To what extent are there partner applications readily available for integrating into this product? Partner applications typically provide complementary, best of breed functionality not offered natively in this product. 16 reviewers of VBOUT have provided feedback on this feature. | 92% (Based on 16 reviews) | |
Data Import & Export Tools | Based on 71 VBOUT reviews and verified by the G2 Product R&D team. Ability to input, modify and extract data from the application in bulk through a structured file. | 93% (Based on 71 reviews) | |
Integration APIs | Based on 63 VBOUT reviews and verified by the G2 Product R&D team. Application Programming Interface - Specification for how the application communicates with other software. API's typically enable integration of data, logic, objects, etc with other software applications. | 91% (Based on 63 reviews) | |
Breadth of Partner Applications | Based on 63 VBOUT reviews and verified by the G2 Product R&D team. To what extent are there partner applications readily available for integrating into this product? Partner applications typically provide complementary, best of breed functionality not offered natively in this product. | 90% (Based on 63 reviews) |
Mobile & Social
Social Collaboration Features | Enables multiple users to interact by sharing information to achieve a common goal. Social collaboration focus's on the identification of groups and collaboration spaces in which messages are explicitly directed at the group and the group activity feed is seen the same way by everyone 12 reviewers of VBOUT have provided feedback on this feature. | 93% (Based on 12 reviews) | |
Social Network Integration | As reported in 12 VBOUT reviews. Use public social networks to listen and engage with customers. Allows users to filter what’s important and respond quickly. Often this functionality allows questions and requests from customers on social networks to case management. | 96% (Based on 12 reviews) | |
Mobile User Support | Allows software to be easily used on multiple mobile devices include phone and tablet devices. This feature was mentioned in 10 VBOUT reviews. | 88% (Based on 10 reviews) |
Reporting & Analytics
Reporting | Enables reporting of all data contained within the system. Typically contains standard reports as well as the ability to create ad-hoc reports. 12 reviewers of VBOUT have provided feedback on this feature. | 92% (Based on 12 reviews) | |
Dashboards | As reported in 13 VBOUT reviews. An easy to read, often single page, real-time user interface, showing a graphical presentation of the current status and historical trends of an organization’s Key Performance Indicators (KPIs) to enable instantaneous and informed decisions to be made at a glance | 94% (Based on 13 reviews) | |
Forecasting | Enables projection of sales revenue, based on historical sales data, analysis of market surveys and trends, and salespersons' estimates. | Not enough data | |
Basic Reporting | Based on 117 VBOUT reviews and verified by the G2 Product R&D team. Access pre-built and custom reports and dashboards to measure leads by source/campaign/month, email performance, landing page performance, and web and social activity. Create report subscriptions that can automatically send updates to your team and executives. | 90% (Based on 117 reviews) | |
Web Analytics | Based on 104 VBOUT reviews and verified by the G2 Product R&D team. Track which pages prospects and customers visit and how often they come back. Capture the history in database for lead scoring and sales intelligence. Use anonymous company look-up to identify anonymous visitors. Send alerts to sales reps of which of their prospects and customers web activity. | 92% (Based on 104 reviews) | |
ROI Analytics | Based on 78 VBOUT reviews and verified by the G2 Product R&D team. Measure leads, prospects generated, pipeline, revenue, investment, and ROI by marketing channel or program. The result is that you can see which marketing investments are generating the greatest return and get visibility into how marketing budget should be allocated going forward. | 88% (Based on 78 reviews) | |
Revenue Analytics | Based on 76 VBOUT reviews and verified by the G2 Product R&D team. Analyze how leads flow through the funnel by measuring stage to stage conversion rates and velocity. Allocate pipeline and revenue credit among all the marketing activities that have successfully touched an opportunity as it moves through the pipeline. | 89% (Based on 76 reviews) | |
SEO / Keyword Analytics | Monitor and track how you rank for relevant keywords on major search engines and compare your overall performance to competitors. 47 reviewers of VBOUT have provided feedback on this feature. | 87% (Based on 47 reviews) |
Email Marketing
Building and Personalizing Emails | Based on 133 VBOUT reviews and verified by the G2 Product R&D team. Create and design emails with an editor; manage templates; personalize dynamically | 93% (Based on 133 reviews) | |
Sending Outbound Emails | Based on 128 VBOUT reviews and verified by the G2 Product R&D team. Create targeted lists, schedule and manage bulk email sending. | 93% (Based on 128 reviews) | |
Manage Email Deliverability | Based on 125 VBOUT reviews and verified by the G2 Product R&D team. Ensure inbox delivery. Includes opt-in management, bounce handling, unsubscribe processing, suppression lists, email preview, spam checking, link validation, and delivery monitoring. | 93% (Based on 125 reviews) | |
Automated Email Responses | Based on 120 VBOUT reviews and verified by the G2 Product R&D team. Set up automated nurturing emails based on events, online activities, and lead scores | 93% (Based on 120 reviews) |
Online Marketing
Landing Pages and Forms | Based on 122 VBOUT reviews and verified by the G2 Product R&D team. Build customized landing pages and lead capture forms for specific marketing campaigns to maximize conversion and to capture the right qualifying information. | 89% (Based on 122 reviews) | |
Dynamic Content | Based on 103 VBOUT reviews and verified by the G2 Product R&D team. Dynamically customize emails, forms, and landing pages for specific segments of customers and prospects. | 89% (Based on 103 reviews) | |
A/B Testing | Based on 99 VBOUT reviews and verified by the G2 Product R&D team. Test alternate versions of emails, landing pages, and forms. Learn what works, maximize response rates, and increase conversion. | 91% (Based on 99 reviews) | |
Mobile Optimized | Based on 108 VBOUT reviews and verified by the G2 Product R&D team. Support mobile-optimized emails, online forms, and landing pages. | 90% (Based on 108 reviews) | |
Search Tracking and Optimization | Based on 91 VBOUT reviews and verified by the G2 Product R&D team. Track performance of keywords and links in major search engines. Measure search rankings and performance. Improve page-level SEO with tools to diagnose and improve page performance. Integrate with Google AdWords. | 90% (Based on 91 reviews) |
Lead Management
Marketing Lead Database | Based on 111 VBOUT reviews and verified by the G2 Product R&D team. A marketing lead database is the system of record for your most important marketing asset: your leads and contacts. Includes a view of all marketing interactions between each prospect and your company, including website visits, email clicks, scoring changes, and data updates/history. | 90% (Based on 111 reviews) | |
Data Quality Management | Based on 67 VBOUT reviews and verified by the G2 Product R&D team. Data quality consists of deduplication, cleansing, and appending your marketing database. | 90% (Based on 67 reviews) | |
Segmentation | Based on 107 VBOUT reviews and verified by the G2 Product R&D team. Segment your database and build list of target leads and contacts. Filter on demographic and company attributes (title, company size, location) as well as behavioral filters and CRM information. | 92% (Based on 107 reviews) | |
Lead Scoring and Grading | Based on 102 VBOUT reviews and verified by the G2 Product R&D team. Automatically qualify and score leads based on demographics as well as prospect online behaviors, including recency and frequency. Assign your own weights to determine lead scores for prioritization. | 93% (Based on 102 reviews) | |
Lead Nurturing | Based on 95 VBOUT reviews and verified by the G2 Product R&D team. Automate drip marketing campaigns that send relevant messages over time, based on prospect behaviors and pre-defined campaign steps. | 93% (Based on 95 reviews) | |
Online Behavior Tracking | Based on 101 VBOUT reviews and verified by the G2 Product R&D team. Track which emails a prospect opens and clicks, what web-pages they visit, what keywords they use, even what they say on social networks. | 92% (Based on 101 reviews) | |
Automated Alerts and Tasks | Based on 99 VBOUT reviews and verified by the G2 Product R&D team. Create tasks automatically and provide real-time sales alerts over email, RSS or mobile device. | 92% (Based on 99 reviews) | |
CRM Lead Integration | Based on 83 VBOUT reviews and verified by the G2 Product R&D team. Sync lead, contact, account, and opportunity information with your CRM system. | 91% (Based on 83 reviews) |
Campaign Management
Program Management | See feature definition | Based on 65 VBOUT reviews and verified by the G2 Product R&D team. Manage marketing campaigns and programs across multiple channels, including online ads, video campaigns, mobile, virtual events, and social media. Create and optimize program assets such as landing pages, emails, campaigns, and lists. Track program objectives, results, and costs to assess the program ROI. | 89% (Based on 65 reviews) |
Event / Webinar Marketing | Based on 57 VBOUT reviews and verified by the G2 Product R&D team. Streamline the entire event process, including personalized invitations, registration, reminders, and post-event follow-up. Integrate with online meeting tools like WebEx, Adobe Connect, GoToWebinar. | 88% (Based on 57 reviews) | |
Calendaring | Based on 87 VBOUT reviews and verified by the G2 Product R&D team. Maintain a marketing calendar across multiple groups. Manage the calendar for the entire marketing department, from promotions to content to PR. | 93% (Based on 87 reviews) | |
Budgeting | As reported in 39 VBOUT reviews. Manage all aspects of marketing investments, including assigning top-down budgets to various groups and divisions, planning marketing spending across programs, tracking open-to-spend, ensuring budget compliance, coordinating work-flows and permissions, and reconciling plans with actual invoices. | 83% (Based on 39 reviews) |
Social
Social Listening | Based on 91 VBOUT reviews and verified by the G2 Product R&D team. Monitor what leads and contacts say on sites such as Facebook, Twitter, YouTube, LinkedIn, blogs, and online communities. Incorporate into your lead and customer DB and use social insights to segment prospects. Trigger campaigns, and update lead scores. | 89% (Based on 91 reviews) | |
Social Sharing | Based on 99 VBOUT reviews and verified by the G2 Product R&D team. Add intelligent social share buttons to your campaigns and content. Track who is sharing your content and driving conversions. | 92% (Based on 99 reviews) | |
Social Campaigns | Based on 97 VBOUT reviews and verified by the G2 Product R&D team. Schedule automated posts to one or more social accounts; use or integrate with URL shortening services; and measure likes, comments, replies, and retweets. | 91% (Based on 97 reviews) | |
Social Media Engagement | Based on 93 VBOUT reviews and verified by the G2 Product R&D team. Social apps including polls, sweepstakes, and referral programs can enhance audience engagement. Include these on your website, landing pages, Facebook pages, and emails. | 91% (Based on 93 reviews) | |
Social Media Advertising | Based on 47 VBOUT reviews. Amplify brand and community stories; Reach customers by social profile and activity; Optimize social ad campaigns in real-time | 87% (Based on 47 reviews) |
Social Management
Social Analytics | Reports on the performance of social media posts and campaigns. This feature was mentioned in 13 VBOUT reviews. | 92% (Based on 13 reviews) | |
Social Publishing | Allows the creation, management, and scheduling of content to be shared across social media channels. This feature was mentioned in 14 VBOUT reviews. | 89% (Based on 14 reviews) | |
Campaign Optimization | As reported in 12 VBOUT reviews. Identifies trends in social media campaigns, such as optimal posting times, to improve performance. | 89% (Based on 12 reviews) | |
Social Engagement | See feature definition | Based on 13 VBOUT reviews. Centrally manages social media content and conversations across multiple social channels. | 92% (Based on 13 reviews) |
Social Ads | Provides features for managing and optimizing paid advertisements across social channels. This feature was mentioned in 11 VBOUT reviews. | 80% (Based on 11 reviews) | |
Campaign Planning | As reported in 13 VBOUT reviews. Allows for categorizing or grouping individual posts to streamline social media marketing campaigns. | 90% (Based on 13 reviews) | |
Hashtag Capabilites | Monitor hashtags, their trends, and analytics across all social media platforms | Not enough data |
Reports & Dashboards
Report Customizability | Allows user flexibility into manipulating and digging deeper into the data that is provided through the tool. | Not enough data | |
Report Exporting | Allows users to export reports from the product into an .xsl, .csv, or .pdf file. | Not enough data | |
Scalability | Allows marketer to add, track, and measure a multitude of social media accounts. | Not enough data | |
White Label | Offers a white labeling service for agencies or resellers to customize platform branding. | Not enough data |
Social Analytics
Competitor Analysis | Gathers and compares social data from competitors to help keep tabs on competition and benchmark progess in the social sphere. | Not enough data | |
Follower Analysis | Analyzes and illustrates follower information such as demographics, location, interests, etc. | Not enough data | |
Post Performance | Tracks how much engagement (views, likes, favorites, retweets, comments, etc.) each piece of content receives to highlight which types of content resonate best with the target audience. | Not enough data | |
Paid Campaign Tracking | Tracks and measures the success of paid advertising initiatives run on social media sites. | Not enough data | |
Attribution | Ties social activity to business results such as leads, conversions, and sales. | Not enough data | |
Hashtag Analytics | Analyzes the performance of hashtags and identifies popular or trending hashtags. | Not enough data | |
Sentiment Analysis | Uses AI to accurately assess the sentiment of social media content based on keywords and phrases. | Not enough data |
Content & Collaboration
Content Calendar | Enables users to visualize all scheduled social campaigns and content in a timeline or calendar. This feature was mentioned in 14 VBOUT reviews. | 92% (Based on 14 reviews) | |
Content Library | See feature definition | Based on 11 VBOUT reviews. Allows users to upload and publish brand content from a shared library. | 88% (Based on 11 reviews) |
Shared Inbox | Collects all customer messages and inquiries from multiple social channels and delivers them to a unified inbox. This feature was mentioned in 11 VBOUT reviews. | 82% (Based on 11 reviews) | |
Approval Workflows | As reported in 11 VBOUT reviews. Automates the content approval process to ensure social posts are approved by managers or clients before publishing. | 83% (Based on 11 reviews) | |
Users and Permissions | As reported in 13 VBOUT reviews. Allows administrators to assign permissions for different users or teams to access certain platform features. | 94% (Based on 13 reviews) | |
Content Creation | As reported in 13 VBOUT reviews. Provides features for creating or editing social media assets. | 90% (Based on 13 reviews) |
Page Customization
Drag and Drop | As reported in 17 VBOUT reviews. Allows users to drag and drop items and content to customize their site's look. | 85% (Based on 17 reviews) | |
Templates | Provides ready-made templates for simplified landing page creation. 16 reviewers of VBOUT have provided feedback on this feature. | 84% (Based on 16 reviews) | |
Advanced Customization | Allows users to edit a page's HTML or CSS code, or add custom code. This feature was mentioned in 14 VBOUT reviews. | 86% (Based on 14 reviews) | |
Content Library | As reported in 13 VBOUT reviews. Allows users to upload and manage content such as photos, videos, and audio. | 88% (Based on 13 reviews) |
Page Optimization
A/B Testing | Enables users to test changes to a page by administering the change to a portion of visitors and measuring conversion. 11 reviewers of VBOUT have provided feedback on this feature. | 95% (Based on 11 reviews) | |
Mobile Responsive | Based on 10 VBOUT reviews. Creates mobile responsive pages for optimized viewing on mobile devices. | 90% (Based on 10 reviews) | |
Web Analytics | Gives users insight into unique pageviews, conversions, visitor location and device type, etc. This feature was mentioned in 11 VBOUT reviews. | 95% (Based on 11 reviews) | |
SEO | Optimizes content to increase search engine result rankings. | Not enough data |
Integrations
E-Commerce Integration | Integrates with e-commerce platforms. This feature was mentioned in 12 VBOUT reviews. | 89% (Based on 12 reviews) | |
Email Marketing Integration | Integrates with email marketing providers to share captured lead data. This feature was mentioned in 19 VBOUT reviews. | 93% (Based on 19 reviews) | |
Domain Integration | Based on 17 VBOUT reviews. Allows companies to connect landing pages to their existing domain. | 95% (Based on 17 reviews) |
Generative AI
AI Text Generation | Allows users to generate text based on a text prompt. | Not enough data |
