UserGuiding Pros and Cons

The plataform is very intuitive and didactic, making settings and managing user engagement very easy. Review collected by and hosted on G2.com.

Currently, i don't see any disadvantages; just advantagens. Everything will depend on the plan you choose. We have a starter plan that meets our needs very well. Review collected by and hosted on G2.com.

UserGuiding is a great tool for continuous use. It allows the creation and distribution of materials quickly and practically. It also has great ways to measure impact. Review collected by and hosted on G2.com.

Perhaps it would be more interesting if there were more customization options. Review collected by and hosted on G2.com.

Cheap, easy to use, easy for customer to understand Review collected by and hosted on G2.com.

Support is super helpful but takes like 15 minutes time, but not really a downside. Sometimes I dont like the designs not so much but this can be personall preferences Review collected by and hosted on G2.com.

What I like most about useerguiding is its clarity and well-structured layout. It offers a broad range of opinions, making it easy to form a well-informed decision. Highly recommended! Review collected by and hosted on G2.com.

I have nothing to complain about. It has a very good structure, sometimes the website is a bit slow but thats nothing to complain about:) Review collected by and hosted on G2.com.

UserGuiding allows us the ability to provide our customers with seamless, in-app walk-throughs which help to greatly reduce support inquiries. Shoutout to Felipe on their CS team - he is the BEST! Review collected by and hosted on G2.com.

There's truthfully nothing that I dislike about UserGuiding, it has served us well. Review collected by and hosted on G2.com.

UserGuiding makes onboarding new users incredibly easy and intuitive! Review collected by and hosted on G2.com.

While UserGuiding is a powerful tool, there are a few areas that could be improved. Sometimes, the customization options feel a bit limited, especially when trying to match our brand’s design perfectly. Review collected by and hosted on G2.com.

Intuitive dashboard, swift interaction with costumers, constant evolving integrations and awesome support team. Review collected by and hosted on G2.com.

The lack of an in bewtween plan for medium companies. Review collected by and hosted on G2.com.

UserGuiding hatte mir geholfen, interaktive Produkttouren und Onboarding-Prozesse zu erstellen. Die Benutzeroberfläche ist intuitiv, und die Erstellung von Guides ist sehr einfach. Insgesamt ein gutes Tool für standardisierte Onboarding-Prozesse. Review collected by and hosted on G2.com.

Allerdings gibt es einige Einschränkungen bei der Anpassung von Designs und komplexeren Trigger-Optionen. Der Support war hilfreich, aber manchmal etwas langsam in der Reaktion.Es hat aber Verbesserungspotenzial bei der Flexibilität und Integrationstiefe. Review collected by and hosted on G2.com.

I recently had the pleasure of working with UserGuiding, and I must say, their support team exceeded my expectations. Whenever I had a question, I received instant feedback , which was quite efficient. On occasions when I needed more detailed assistance, a knowledgeable support agent was promptly available to address my concerns and guide me through the process.

The combination of AI-powered instant responses and the availability of skilled support staff ensures that any issues are resolved quickly and accurately. This exceptional level of support is a good reason why I give UserGuiding a 5/5. Their commitment to customer satisfaction is truly impressive, and I highly recommend their services to anyone in need of effective user onboarding solutions. Review collected by and hosted on G2.com.

So far, I haven't encountered anything that I could describe as a negative experience. :-) Review collected by and hosted on G2.com.

Utilizo muito a parte de pesquisas, gosto da facilidade de inserir pesquisas rápidas no produto é bem fácil a configuração. Review collected by and hosted on G2.com.

Acredito que ainda falte mais condicionais para pesquisa e melhorias como adiconar opções com imagem. Review collected by and hosted on G2.com.