UserGuiding Features
What are the features of UserGuiding?
Self-Service Experience
- Knowledge Base
- Searchable Articles
- Community Forums
- Personalization
Self-Service Platform
- Branding
- Automation
- Artificial Intelligence
- Integrations
User Analysis
- Survey Implementation
- Data Analysis
User Support
- User Segmentation
- Multi-Language Support
- Behavior-responsive Messaging
Walkthrough Type
- Audio-visual Walkthroughs
- Text Bubble Walkthroughs
Top Rated UserGuiding Alternatives
UserGuiding Categories on G2
Filter for Features
Self-Service Experience
Knowledge Base | As reported in 282 UserGuiding reviews. Provides a repository of information that can be used by those seeking support. | 89% (Based on 282 reviews) | |
Searchable Articles | Based on 280 UserGuiding reviews. Makes articles in the knowledge base searchable on the web. | 88% (Based on 280 reviews) | |
Community Forums | Enables users to engage with other users to solve common issues. 254 reviewers of UserGuiding have provided feedback on this feature. | 75% (Based on 254 reviews) | |
Personalization | Gives the user targeted, personalized results based on their activity or preferences 270 reviewers of UserGuiding have provided feedback on this feature. | 85% (Based on 270 reviews) |
Self-Service Platform
Branding | Allows users to add custom branding (logos, brand colors, etc.) to self-service portals, chatbots, etc. This feature was mentioned in 275 UserGuiding reviews. | 88% (Based on 275 reviews) | |
Automation | Automates some or all operation related tasks This feature was mentioned in 112 UserGuiding reviews. | 85% (Based on 112 reviews) | |
Artificial Intelligence | Utilizes artificial intelligence to improve workflows or customer experiences This feature was mentioned in 96 UserGuiding reviews. | 68% (Based on 96 reviews) | |
Integrations | Allows easy integrations with applications, such as messenger applications, APIs, and customer support tools 268 reviewers of UserGuiding have provided feedback on this feature. | 83% (Based on 268 reviews) |
User Analysis
Survey Implementation | As reported in 273 UserGuiding reviews. Allows you to deploy NPS surveys to users. | 90% (Based on 273 reviews) | |
Data Analysis | Based on 279 UserGuiding reviews. Analyzes user survey responses and information in the application. | 84% (Based on 279 reviews) |
User Support
User Segmentation | Organizes users into predefined groups and provides different responses based on group. This feature was mentioned in 282 UserGuiding reviews. | 87% (Based on 282 reviews) | |
Multi-Language Support | As reported in 247 UserGuiding reviews. Supports multiple languages. | 85% (Based on 247 reviews) | |
Behavior-responsive Messaging | Provides responses based on user behavior and feedback. This feature was mentioned in 262 UserGuiding reviews. | 84% (Based on 262 reviews) |
Walkthrough Type
Audio-visual Walkthroughs | Supports audio and video-based walkthroughs. This feature was mentioned in 267 UserGuiding reviews. | 88% (Based on 267 reviews) | |
Text Bubble Walkthroughs | Based on 289 UserGuiding reviews. Supports text bubble walkthroughs. | 92% (Based on 289 reviews) |
