unitQ Pricing Overview

unitQ is already a great tool to use based on the strong text analytics quality, easy to use dashboards, and ability to create charts according to our needs, but mostly we value how open the team is to our suggestions and business needs, as well as the quick adoption of our requests. I also appreciate the eagerness of our CSM to support and her being on top of what needs to be done in order for us to achieve our results. Also, the tool was implemented very fast, with the unitQ team being a continous support. Even though we only implemented the tool 6 months ago, we already have high quality and impactful use cases across our 11 brands globally. Review collected by and hosted on G2.com.

I would like to suggest the unitQ team to implement timelines on requests as a standard, as we sometimes don't know when to expect something. As a client, we don't need things in a 24 hour turn over rate, but we need to make sure our stakeholders internally are aligned in accordance to timelines. We would prefer to have a longer timeline communicated and that being reliable so we can have our colleagues ready for the next steps in the project. Review collected by and hosted on G2.com.

I like how it's able to congregate feedback based on issue types and create detailed monitors about it. Review collected by and hosted on G2.com.

I'm finding it quite difficult to use unitQ to assist me in informing myself about my direct work. There aren't many or any (that I can find) use cases, studies, or other known ways I've come across to use as a baseline or learn from to understand how unitQ can help me with my day to day work. I'd love to become an expert on unitQ, but it's hard when it's not overly supportive in my direct work yet. Review collected by and hosted on G2.com.