Trustist Reviews Reviews 2025: Details, Pricing, & Features

Hannah L.

PRINCE2® Qualified Event, Communications & Project Consultant

Events Services

Small-Business(50 or fewer emp.)

Validated Reviewer

Verified Current User

Review source: G2 invite on behalf of seller

Incentivized Review

Nov 15, 2017

"Great review system"

What do you like best about Trustist Reviews?

TRUSTist is great beacuse it captures all our reviews and testimonials in one place. So we can still have Google and Facebook reviews as well as our own testimonials on our site but all replicated in one place for all to see. The team are efficient to work with and want to make the system work hard for you. Review collected by and hosted on G2.com.

What do you dislike about Trustist Reviews?

The only issue we had was with signing up to find that the main function of the star feature on Google wouldn't work with our web software - WIX. It would have been helpful to know this before we signed up but TRUSTist did their best to try and get WIX to develop the software and also reduced our package price. I would like it if we could try again with WIX to see if they will make it work.

I would like the brand to be known as well as Trustpilot so perhaps its more trusted and widely used?

Not all the alerts come through to my email so we don't always know we have had a new review which means I don't then share it on our social media etc. Review collected by and hosted on G2.com.

Recommendations to others considering Trustist Reviews:

Make sure your web software works with it for the Google star rating service. Review collected by and hosted on G2.com.

What problems is Trustist Reviews solving and how is that benefiting you?

Having independent reviews using something outside our industry. Review collected by and hosted on G2.com.

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Joe D.

Senior Ecommerce Manager

Marketing and Advertising

Mid-Market(51-1000 emp.)

Validated Reviewer

Review source: G2 invite on behalf of seller

Incentivized Review

Nov 15, 2017

"Great service, simple and easy to use, always adding features."

What do you like best about Trustist Reviews?

The best part about Trustist is how simple it makes the review process for a 'non techie' user.

We rolled this out to stores and usually would have been asked for 'how to' guides like with most other integrations, but it was more of a 'set up and go'. Review collected by and hosted on G2.com.

What do you dislike about Trustist Reviews?

I don't have a negative experience to report at the time of this review. Review collected by and hosted on G2.com.

Recommendations to others considering Trustist Reviews:

If you're using this to supplement your existing service for your brick and mortar locations like we have it seems like a no brainer. We do use another system for our ecommerce offering, however to take their store based system was expensive, and required a lot of integration, this made it a quick win for us in a very busy period.

Development is as simple as dropping the supplied code onto your website. We have made a couple of changes so we display slightly different to the stock system, but if you have any front end development resource at all, this should be simple enough.

Reviews can be from almost any device, mobile, tablet, computer. We do this in stores with tablets, and have seen a huge increase in responses because of the quick and easy review process.

The customer isn't expected to give too much information, that I think appeals to most users in the day and age, as we've seen previously, not every customer wants to give out any personal information. Review collected by and hosted on G2.com.

What problems is Trustist Reviews solving and how is that benefiting you?

Improving our Google location scores. Since implementing Trustist we've accumulated over 1000 reviews spread across our locations so far. Review collected by and hosted on G2.com.

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Admin Approval Link

Verified User in Marketing and Advertising

Small-Business(50 or fewer emp.)

Validated Reviewer

Verified Current User

Review source: G2 invite on behalf of seller

Incentivized Review

Nov 22, 2017

"Stand out performance in Google"

What do you like best about Trustist Reviews?

Our company web pages are standing out in a positive way in searches - easy to set-up and cost effective. Review collected by and hosted on G2.com.

What do you dislike about Trustist Reviews?

Too early to tell - but could be more pro-active to make sure getting most from experience. Review collected by and hosted on G2.com.

What problems is Trustist Reviews solving and how is that benefiting you?

Allows us to stand out in competitive searches - stats suggest more click-throughs - too early to say whether this has resulted in conversions, Review collected by and hosted on G2.com.

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Admin Approval Link

Verified User in Hospital & Health Care

Mid-Market(51-1000 emp.)

Validated Reviewer

Review source: G2 invite on behalf of seller

Incentivized Review

Nov 20, 2017

"Has helped increase our bookings"

What do you like best about Trustist Reviews?

Results coming into my email account straight away so I can see what has been written. Review collected by and hosted on G2.com.

What do you dislike about Trustist Reviews?

Sometimes the emails are not consistent and we have to chase admin to fix it. Review collected by and hosted on G2.com.

Recommendations to others considering Trustist Reviews:

Great idea, beneficial to business, however Review collected by and hosted on G2.com.

What problems is Trustist Reviews solving and how is that benefiting you?

I am able to investigate negative comments immediately, and it also assists me in assessing team training needs Review collected by and hosted on G2.com.

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