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Traq.ai Reviews & Product Details

Traq.ai Overview

What is Traq.ai?

In a world where buyers are more informed than ever, winning more deals is less about following a script and more about understanding your prospect’s priorities and pain points. With call recording, transcription, and AI analysis, the Traq.ai conversation intelligence platform extracts buyer-centric, deal-winning insights from each call and links them right into your CRM. As a platform-agnostic AI sales assistant compatible with any VoIP phone and online meeting tool, Traq.ai makes each team member more productive and increasingly effective every day. As a sales performance and coaching platform, Traq.ai reveals your team’s challenges so you can optimize training and inspire the highest level of performance. Transparent, competitive pricing including a free option.

Traq.ai Details
Languages Supported
English
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Product Description

Traq.ai is the only platform that converts organic sales conversations into unbiased, structured data. With exclusive, cutting-edge AI, Traq.ai analyzes recorded sales conversations for critical insights, buyer intent, and actionable intelligence to help businesses plan revenue accurately and increase sales.


Seller Details
Seller
Traq.ai
Year Founded
2020
HQ Location
Atlanta, US
LinkedIn® Page
www.linkedin.com
12 employees on LinkedIn®

Adam R.
AR
Overview Provided by:

Recent Traq.ai Reviews

Jeevan Ignatious Reddy G.
JG
Jeevan Ignatious Reddy G.Mid-Market (51-1000 emp.)
4.5 out of 5
"Review on tarq.ai"
ease of use ease of implemenatation customer support
Michel H.
MH
Michel H.Small-Business (50 or fewer emp.)
5.0 out of 5
"Fabulous software and support!"
Traq software is easy to set up and use. We record all of our meetings, both external and internal. Traq has been a lifesaver. The team at Traq is ...
PM
Prabir M.Small-Business (50 or fewer emp.)
0.0 out of 5
"An AI tool that obstructs call recording and transcription"
The features it provides are difficult to use. When it comes to transcribing calls it is time consuming. There is room for improvement in terms of ...
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Traq.ai Media

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8 Traq.ai Reviews

3.6 out of 5
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8 Traq.ai Reviews
3.6 out of 5
8 Traq.ai Reviews
3.6 out of 5

Traq.ai Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
G2 reviews are authentic and verified.
Michel H.
MH
Lead Project Manager
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Traq.ai?

Traq software is easy to set up and use. We record all of our meetings, both external and internal. Traq has been a lifesaver. The team at Traq is VERY responsive to any requests. Support is above and beyond, even when the user (me) is not doing something correctly. It integrates well with Zoom and Meets. We use it several times a day. Review collected by and hosted on G2.com.

What do you dislike about Traq.ai?

I haven't found anything to dislike about Traq Review collected by and hosted on G2.com.

What problems is Traq.ai solving and how is that benefiting you?

We have meetings with groups of people. Traq helps us by letting us review the call after it has happened and the AI summary helps us with action items. Review collected by and hosted on G2.com.

Jeevan Ignatious Reddy G.
JG
Consultant(NLP)
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about Traq.ai?

ease of use

ease of implemenatation

customer support Review collected by and hosted on G2.com.

What do you dislike about Traq.ai?

not easy to integrate

Transcript is not accurate Review collected by and hosted on G2.com.

What problems is Traq.ai solving and how is that benefiting you?

call transcript is not accurate Review collected by and hosted on G2.com.

Bashar H.
BH
Owner
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Traq.ai?

Very advanced! I have never tried a more practical and useful application of artificial intelligence than this.

Huge capabilities, advanced features, predictive and analytic accuracy, easy implementation, affordable costs, and great integration. Review collected by and hosted on G2.com.

What do you dislike about Traq.ai?

Limited cellphone experience and learning resources Review collected by and hosted on G2.com.

What problems is Traq.ai solving and how is that benefiting you?

In fact, this application improves all aspects of sales by exploring conversations and calls with customers and buyers, coverting them into texts, then analyzing them and providing reports, sometimes in the form of opportunities and sometimes in the form of risks. All what a normal person can extract out of a simple call with a buyer. Thus, it employs the capabilities of AI to the maximum extent possible. Review collected by and hosted on G2.com.

PM
Sales Manager
Consulting
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Traq.ai?

The features it provides are difficult to use. When it comes to transcribing calls it is time consuming. There is room for improvement in terms of user friendliness and smoothness. Review collected by and hosted on G2.com.

What do you dislike about Traq.ai?

Traq.ai provides lacking features, like call recording and transcription. The application heavily relies on AI, which sometimes results in inaccuracies in transcriptions. The reporting feature needs to be more comprehensive as it currently only provides insights into opportunities and risks without providing, in depth analysis. Review collected by and hosted on G2.com.

What problems is Traq.ai solving and how is that benefiting you?

Traq.ai is unable to solve the complexity issue by being the user tool available. This obstructs my business by consuming time and not eliminating the learning curve associated with tools. The interface does not allow for navigation and task management. Review collected by and hosted on G2.com.

NC
Construction Manager
Construction
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Traq.ai?

Its a poor tool that lacks smooth transcription experience. Transcribing calls is time consuming it does not provide value and its price is higher than other options. It is also difficult to manage this product. Review collected by and hosted on G2.com.

What do you dislike about Traq.ai?

The accuracy of call transcriptions needs improvements as there have been instances where important details were not accurately captured. The reporting feature needs to be more comprehensive. Review collected by and hosted on G2.com.

What problems is Traq.ai solving and how is that benefiting you?

It lacks detailed insights to aid in decision making. Traq.ai complicates employee productivity monitoring and analysis. It makes it difficult for us to monitor our teams performance. Its less user friendly nature also consumes our time. Review collected by and hosted on G2.com.

Verified User in Market Research
UM
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Traq.ai?

- It helps to record call, transcribe and make notes out of it

- This helps us in saving time going through the recorded audio over and over again Review collected by and hosted on G2.com.

What do you dislike about Traq.ai?

Their pricing seems to be on the higher end. We have several other transcribing tools that could be cost-effective. Review collected by and hosted on G2.com.

What problems is Traq.ai solving and how is that benefiting you?

This helps us with recording calls, transcribe and understanding the customer's pain points. We can effectively forward these concerns to our team and get the issues resolved. Review collected by and hosted on G2.com.

Udi L.
UL
Co Founder
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about Traq.ai?

Traq is always available for me in the background. It frees me during the call from documenting the conversation helping me to focus on the customer and his questions and/or thoughts. Knowing that it'll have the best summary at the end of the conversation. Review collected by and hosted on G2.com.

What do you dislike about Traq.ai?

It is all so new, innovative and helpful that I keep enjoying it. I haven't had the chance to look for the down sides yet Review collected by and hosted on G2.com.

What problems is Traq.ai solving and how is that benefiting you?

Tracking each conversation. Telling me insights that I did not remember and enforcing the ones I know. For sure increasing my productivity. Review collected by and hosted on G2.com.

HS
Co-Founder & Managing Partner
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Traq.ai?

The ease of using the recorder in conjunction with Zoom. Review collected by and hosted on G2.com.

What do you dislike about Traq.ai?

The time it takes to transcribe longer calls (60+ minutes). Review collected by and hosted on G2.com.

What problems is Traq.ai solving and how is that benefiting you?

Accurate call transcriptions. Review collected by and hosted on G2.com.