# Fireflies.ai Reviews **Vendor:** Fireflies.ai **Category:** [Conversation Intelligence Software](https://www.g2.com/categories/conversation-intelligence) **Average Rating:** 4.7/5.0 **Total Reviews:** 749 ## About Fireflies.ai Fireflies is an AI voice assistant that helps transcribe, summarize take notes, and complete actions during meetings. Our AI assistant, Fred, integrates with all the leading web-conferencing platforms in the world like Zoom, Google Meet, Webex, & Microsoft Teams along with business applications like Hubspot, Slack, Trello, Asana, Salesforce, and more. Record: Instantly record meetings across all major web-conferencing platforms. Invite Fireflies or have it automatically capture them. Transcribe: Fireflies can transcribe live meetings or audio files that you upload. Skim the transcripts & listen to the audio simultaneously. Summarize: AI Super Summaries provides you with detailed meeting overviews, outlines, meeting notes, keywords and action items. Quickly track and skim through an entire meeting in 5 minutes! Collaborate: Add comments & flag important moments on calls for teammates to easily review. Search: Review an hour long call in less than 5 minutes. Filter to action items, dates, metrics, and other important topics. Integrate: Your meeting notes, transcripts, and recordings are more valuable when they are automatically synced with tools and platforms you already use. Log meeting notes, transcripts, and recordings in your CRM & collaboration apps like Salesforce, Hubspot, Slack, Zapier, and lots more. Analyze: Conversation Intelligence generates insights around talk time, topic trends, sentiment, and much more. The conversation intelligence suite allows you to identify what’s working and what is not on calls. Insights help you coach your sales team to close more deals. They help your recruiters hire top talent faster by identifying trends across candidate interviews. Your entire organization can build better products by tuning into the voice of your customer. Discover what messaging works and what doesn’t from customer and team interactions. ## Fireflies.ai Pros & Cons **What users like:** - Users praise the **accuracy of transcriptions and summaries** by Fireflies.ai, significantly enhancing meeting productivity and organization. (102 reviews) - Users appreciate the **ease of use** of Fireflies.ai, which simplifies configurations and streamlines workflows effectively. (89 reviews) - Users appreciate the **high accuracy** of Fireflies.ai, achieving impressive transcription rates that enhance their productivity significantly. (86 reviews) - Users love the **time-saving features** of Fireflies.ai, simplifying meeting notes and enhancing productivity dramatically. (84 reviews) - Users appreciate the **high accuracy** of Fireflies.ai transcripts, enhancing comprehension and simplifying note-taking for effective workflows. (78 reviews) - Users commend the **high accuracy** of Fireflies.ai in transcriptions, significantly improving their meeting productivity and comprehension. (75 reviews) - Action Items (73 reviews) - Integrations (62 reviews) - Note-taking (61 reviews) - Meetings (59 reviews) **What users dislike:** - Users notice occasional **AI inaccuracies** in action items and transcriptions, but they find it manageable overall. (39 reviews) - Users struggle with **navigational difficulties** on the Fireflies.ai website and face challenges with meeting invitations and privacy concerns. (32 reviews) - Users find the service **expensive** , especially with separate plans for AI usage and limited branding options. (26 reviews) - Users express concerns about **AI limitations** in terms of data storage, privacy, and functionality improvements. (23 reviews) - Users find the **poor summarization** problematic, noting irrelevant details and difficulties in editing the summaries effectively. (21 reviews) - Cost (18 reviews) - Users find the **high subscription cost** of Fireflies.ai to be a barrier, especially for solo founders and freelancers. (18 reviews) - Users find that the **summary quality can be inconsistent** , though they value the detailed information readily available. (17 reviews) - Users experience **accuracy issues** with occasional transcription errors, but the software is improving over time. (16 reviews) - Inaccurate Summarization (16 reviews) ## Fireflies.ai Reviews ### 1. Great Automated Summaries, Seamless Slack/CRM Sync, and a Lifesaving Global Search **Rating:** 4.0/5.0 stars **Reviewed by:** Denis M. | HR Product Manager | Talent Acquisition Partner, Mid-Market (51-1000 emp.) **Reviewed Date:** May 05, 2026 **What do you like best about Fireflies.ai?** The automated meeting summaries and action-item extraction are absolutely fantastic. They eliminate the need for anyone to take manual notes during client calls or internal team syncs, which means everyone can stay fully present in the conversation. I also really appreciate how seamlessly it fits into our existing tech stack: it automatically pushes meeting recaps straight to our Slack channels and logs transcripts into our CRM. On top of that, the global search feature — which lets you find specific spoken words across months of past meetings — is a total lifesaver. Fireflies MCP + ChatGPT Agents is insane combo for productivity **What do you dislike about Fireflies.ai?** The bot’s auto-join behavior can feel pretty aggressive by default. If you’re not extremely careful with your calendar permissions and your Fireflies dashboard settings, it may end up joining private 1-on-1s meetings uninvited, which can be awkward. On the flip side, there are also times when the bot doesn’t join a meeting at all, and there’s no clear reason why. And while the transcription engine is generally very accurate, it still struggles a lot with heavy accents or when multiple people talk over each other **What problems is Fireflies.ai solving and how is that benefiting you?** It solves the huge problem of lost context and the constant “who agreed to do what?” that comes up after long meetings. We use it to keep a searchable, permanent archive of all our video and audio calls, so it’s easy to look back and confirm decisions. The biggest benefit for us is better focus during meetings and clear, reliable traceability of action items, without having to dedicate human resources to manual documentation ### 2. Fast, Accurate Transcription for Voice Notes and Meetings **Rating:** 4.5/5.0 stars **Reviewed by:** Çağrı P. | Founder & CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** April 28, 2026 **What do you like best about Fireflies.ai?** I use it to record my voice. I have a lot of voice notes, and sometimes I talk through my ideas and use it to keep track of them. I also use it for meetings, including personal meetings. Some meetings are one or two hours long, and I use it to record them so I can remember the whole conversation. I sometimes use it for group meetings or workshops as well. Most of the time I’m able to record the entire workshop, and if there aren’t too many speakers in the room—if it’s just one, two, or three people talking—it captures almost everything and transcribes it. I also use it for online meetings on Google Meet and Zoom. It can capture the video feature too. We have the business plan, and with that plan it not only transcribes the audio, but also saves the meeting as a video file. Then we can review the video along with the audio, the transcription, the speakers, and data such as which speakers talk the most, what the most-used keywords are, and who speaks in which areas, so we can analyze these kinds of things in general. I like it. It’s good, and it successfully transcribes audio. Sometimes it even transcribes multiple languages. It doesn't have a nice UX/UI on the desktop or on the web page in the platform. Also, on the phone it doesn't have the best UX/UI, but it is nice. Performance-wise, it is very fast. It is very fast to transcribe the audio when sometimes I speak for one hour, and it is able to transcribe this one hour or two in a couple of minutes. The onboarding was also very easy, and they support startups with credits. I use the business plan. Pricing-wise, it is average with other competitors. **What do you dislike about Fireflies.ai?** What I dislike is that the UI is not really nice on the phone and on the desktop. I don't like that, when in a Google Meet or Zoom video meeting, the bot is asking permission to join the meetings. Also, in the meetings you see that this is like this person's note takers from five places taking notes. I don't mind the privacy issues, because I always notify people that I am recording. When I am in a one-to-one meeting, but the person has not takers, I have to note not takers. On my screen I am seeing like six people I am talking to, which is not really looking nice. Those things make things a little bit complicated, but other than this everything works fine. **What problems is Fireflies.ai solving and how is that benefiting you?** So fireflies basically don't make me remember or take notes in the meetings. It is recording everything and taking notes, also showing me: - where each speaker talks - how much time they talk - what percentage of the time they use each keyword - how fast they speak Because we are recording everything as a video, I can go back to every meeting and see what people say, so all the documentation is not lost. This is a very big problem, because when you meet with other people, they promise you something but they might not be delivering those promises, so it is very good to keep documentation and keep proof of your work. ### 3. Accurate Speaker Attribution Makes Meeting Follow-Ups Effortless **Rating:** 4.5/5.0 stars **Reviewed by:** Peter B. | Director, CX Acceleration, Mid-Market (51-1000 emp.) **Reviewed Date:** May 19, 2026 **What do you like best about Fireflies.ai?** Unlike other AI notetakers, Fireflies is able to (relatively accurately) decipher who is speaking in a video call and attribute their words to them. This is super helpful when it comes to delegating tasks and ensuring the right people are alerted and accountable. It also gives me the option to download video, audio, and/or a transcript of the meeting. **What do you dislike about Fireflies.ai?** If multiple people are logged into a meeting using the same camera, e.g. in a conference room, this is when Fireflies is (understandably) unable to do a great job of determining who is speaking. **What problems is Fireflies.ai solving and how is that benefiting you?** When I have multiple meetings scheduled that overlap, or if I'm late to a meeting, Fireflies saves me time by letting me know what I missed after the meeting concludes. ### 4. Flexible and Reliable, Needs UX Polish **Rating:** 3.5/5.0 stars **Reviewed by:** Nic K. | Managing Director, Small-Business (50 or fewer emp.) **Reviewed Date:** May 31, 2026 **What do you like best about Fireflies.ai?** I like how fast and flexible Fireflies.ai is. Its reliability stands out for me, and I'm impressed by its ability to handle both virtual and in-person meetings, unlike many other solutions. It's also quite valuable because it's cross-platform, so I can use it on both iOS and Windows, which is a big plus for me. Another thing I value is the ability to record in-person meetings directly from my phone, which most other solutions don't offer. **What do you dislike about Fireflies.ai?** I don't like the user experience. I think it looks like it hasn't improved a whole lot. It looks a little dated and a bit like it was built by a startup. I think they could invest more in UX. **What problems is Fireflies.ai solving and how is that benefiting you?** I use Fireflies.ai for transcribing meetings and connecting to Claude, which helps drive projects. It handles both virtual and in-person meetings, unlike some other solutions. It's fast, flexible, reliable, and cross-platform, supporting iOS and Windows. ### 5. Fireflies.ai Saves Time with Clean UI, Accurate Summaries, and Smooth Integrations **Rating:** 4.5/5.0 stars **Reviewed by:** Rafael A. | Sales Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 23, 2026 **What do you like best about Fireflies.ai?** What I like most about Fireflies.ai is that it automatically records, transcribes, and summarizes meetings, which ends up saving me a lot of time. The UI feels clean and easy to navigate, the summaries are surprisingly accurate, and it integrates smoothly with tools like Zoom and Google Meet. **What do you dislike about Fireflies.ai?** One drawback of Fireflies.ai is that the transcription isn’t always completely accurate, particularly when there are strong accents or background noise in the audio. In addition, some of the more advanced features are restricted to higher pricing tiers, which can become costly over time. **What problems is Fireflies.ai solving and how is that benefiting you?** Fireflies.ai solves the hassle of manually taking notes during meetings and worrying about missing important details. It lets me stay focused on the conversation while it automatically captures everything, which saves me time and makes follow-ups much more efficient. ### 6. Easily Revisit Meetings and Get Actionable, Detail-Specific Insights **Rating:** 4.5/5.0 stars **Reviewed by:** José V. | Scrum Master, Mid-Market (51-1000 emp.) **Reviewed Date:** May 23, 2026 **What do you like best about Fireflies.ai?** I can go back to any meeting and ask questions about specific details, as well as get suggestions related to those details, so I can use the results to do my work. **What do you dislike about Fireflies.ai?** For the purpose I use it, I don't think there's something I dislike so far. **What problems is Fireflies.ai solving and how is that benefiting you?** It takes notes during my meetings very clearly, regardless of the accents or nationalities of the people in the meeting. This benefits me because if I don’t fully understand something and the meeting has to move on, I can come back to the transcript later. I can also ask questions in natural language and get an explanation, which helps me fully understand what I missed. ### 7. Fireflies.ai: A Game-Changer for Call Recording, Insights, and To-Dos **Rating:** 5.0/5.0 stars **Reviewed by:** Maggie K. | Account Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** April 30, 2026 **What do you like best about Fireflies.ai?** Fireflies.ai is a game changer when recording calls! I am able to go back, listen to what was talked about, and pull quick insights from the interface. It also pulls out the to-dos from the meeting, and helps me create my personal to-do list for the week. Its performance is unmatched! I am also so grateful it integrates with Google Calendar - saves me so much time having to manually add in a recorder. **What do you dislike about Fireflies.ai?** I truly do not have any dislikes about fireflies.ai, it is the best! **What problems is Fireflies.ai solving and how is that benefiting you?** It helps my pull quick insights from my client calls, and uses AI to spin up recaps so quickly! It truly saves me so much time in my work day ### 8. Effortless Meeting Summaries, Needs Transcription Accuracy **Rating:** 4.5/5.0 stars **Reviewed by:** Harjoth S. | Business Lead, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** February 12, 2026 **What do you like best about Fireflies.ai?** I use Fireflies.ai to record, transcribe, and summarize my meetings automatically. I like the AI-generated meeting summaries the most because they help in meetings where I can't join, but I still get the discussion details. These summaries provide the crux of long meetings in just a few paragraphs. Meeting recordings help in doing quality checks of our sales teams, as client meeting recordings provide more insights and help us make better decisions. The initial setup was easy, and I use it with Google Meet and Zoom calls. **What do you dislike about Fireflies.ai?** Sometimes the transcriptions are totally wrong and change the correct meaning of the things discussed in the meeting. **What problems is Fireflies.ai solving and how is that benefiting you?** I use Fireflies.ai to record, transcribe, and summarize meetings automatically, solving the problem of missing important points. It helps me recall details and provides insights from recordings. The AI-generated summaries capture the crux of discussions and keep me informed even if I miss meetings. ### 9. Efficient Collaboration with Smart Summarization **Rating:** 4.0/5.0 stars **Reviewed by:** JD K. | Program Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 21, 2026 **What do you like best about Fireflies.ai?** I really like how Fireflies.ai allows setting up filters so it can join calendar events automatically based on certain terms or times. This feature prevents it from accidentally joining calls I don't want recorded. I also think it's great that I can share transcripts with internal and external users without them needing to create accounts. The AI summaries are incredibly helpful, breaking down action items by individual and providing high-level notes that align with the transcript and recording automatically. **What do you dislike about Fireflies.ai?** The most annoying thing is it will send chats to all people. And then that becomes a kind of a disruptor to the call where people are being pulled into a chat room to see that Fireflies is recording. I feel like it would be better if there was just a beginning of the call audio notification instead of via chat because it also creates multiple chats. The chat feature is disruptive. **What problems is Fireflies.ai solving and how is that benefiting you?** Fireflies.ai helps me remember project details over long durations, prevents scope creep, and enables active participation in meetings without focusing on note-taking. ### 10. Efficient Meeting Recaps, Needs Improved Billing System **Rating:** 4.0/5.0 stars **Reviewed by:** Alex C. **Reviewed Date:** April 06, 2026 **What do you like best about Fireflies.ai?** I like that Fireflies.ai captures and synthesizes all of my meetings each week. It allows me to go back and review meeting notes, track trends across partners and industries, and makes it easy to share those meetings and particular moments of meetings with my teammates. **What do you dislike about Fireflies.ai?** The billing with AI credits is very difficult to track and has caused us to be charged more than I would have normally liked. It also automatically turned on AI credits for some team members that we didn't want them on, and has been tough to manage. Sometimes the summaries of the meetings are not as accurate as I would like and cannot rely on them for review. **What problems is Fireflies.ai solving and how is that benefiting you?** Fireflies.ai does not require me to take notes on meetings so I can spend more time actively listening to clients. By transcribing calls in real time, I'm able to refer back to something said previously during and after the call. It allows me to review notes, track trends, and share key moments easily with teammates, making it simple to revisit missed information. ### 11. Ask Fred Saves Time and Keeps Me on Top of Missed Call Details **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consulting | Mid-Market (51-1000 emp.) **Reviewed Date:** June 02, 2026 **What do you like best about Fireflies.ai?** Its inbuilt Ask Fred Option - It helps me save tonne of time in understanding anything I missed during the call. **What do you dislike about Fireflies.ai?** Some Integrations are limited like I did it with JIRA but all action items are being created but I want to be more specific. Not all action items are to be created and it gives no option for epic selection either. The pricing seems fine though. **What problems is Fireflies.ai solving and how is that benefiting you?** It is giving me summary of the meetings which help me draft minutes of the meeting quickly and the best part when I go back to the call it allows me to select the exact minute and takes me there from the transcript. The app/browser interface is also pretty easy to use. ### 12. Essential Tool for Reviewing Calls and Enhancing Team Communication **Rating:** 5.0/5.0 stars **Reviewed by:** Neha T. | Team lead manager, Mid-Market (51-1000 emp.) **Reviewed Date:** January 08, 2026 **What do you like best about Fireflies.ai?** My organisation has been using this tool for nearly a year, and as a team lead, I often can't attend multiple client calls at the same time. Fireflies makes it much easier for me to review conversation recordings and fully understand what was discussed. It also assists me in evaluating the quality of calls, so I can follow up with clients if a call did not meet their expectations. Additionally, it enables me to have more productive discussions with my subordinates and provide them with feedback on areas where they can improve their communication skills. **What do you dislike about Fireflies.ai?** No major dislikes at the moment. I am satisfied with the tool. **What problems is Fireflies.ai solving and how is that benefiting you?** This tool helps me stay on top of every client call and prevents any dissatisfaction that might arise if I was unable to attend. It also allows me to quickly review the action items and call summaries, making it easier to keep track of important details. ### 13. Life saver in meetings **Rating:** 5.0/5.0 stars **Reviewed by:** Nicole B. | Technology Strategists, Small-Business (50 or fewer emp.) **Reviewed Date:** January 06, 2026 **What do you like best about Fireflies.ai?** I can fully pay attention to the conversation during a meeting because I know Fireflies has me covered with the notes, and also the AI function is great to get quick insights on what happened in a meeting, and for recap emails, it easily integrates into my team's environment. Implementation was so seamless, I've never had to use customer support, but if the product is so good, I'm sure customer support is excellent. I use Fireflies on a daily basis. **What do you dislike about Fireflies.ai?** Nothing, I love everything about it, no dislikes **What problems is Fireflies.ai solving and how is that benefiting you?** Fireflies.ai helps by automatically recording, transcribing, and summarising our meetings, so nothing important gets missed. It takes the pressure off trying to capture every detail during conversations and lets me focus fully on the discussion itself. The biggest benefit for me is clarity and time savings. After meetings, I have clean notes, clear action items, and searchable transcripts that I can easily reference or share with the team. It also helps with consistency, especially when tracking follow-ups, decisions, and key themes across multiple conversations. ### 14. Accurate Transcriptions and Insightful Summaries Make Meetings Effortless **Rating:** 5.0/5.0 stars **Reviewed by:** April F. | Chief of Staff, Small-Business (50 or fewer emp.) **Reviewed Date:** January 09, 2026 **What do you like best about Fireflies.ai?** The transcriptions are accurate, the summaries are detailed, specific, and on point - and I love being able to "ask fred" when I need a very specific detail extracted from a meeting. It's a great tool. We use it in every meeting. Sometimes, I'll just talk to it to record my thoughts so I can go and chat with fred after. **What do you dislike about Fireflies.ai?** I find the permissions of fireflies a little confusing. Trying to make sure the notes are accessible by the right people and never visible by the wrong people. they have the functionality, it's just a little confusing to me. **What problems is Fireflies.ai solving and how is that benefiting you?** It helps us solve the need for manual scribing and note taking. It helps me personally when I need to recall details from a meeting or conversation. there are some meetings I will reschedule from in person to virtual just to have Fireflies record it. ### 15. Great Transcripts, but HubSpot Integration and Summary Emails Need Fixing **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Internet | Small-Business (50 or fewer emp.) **Reviewed Date:** April 20, 2026 **What do you like best about Fireflies.ai?** good transcript function. summaries are good. the app and settings are reliable. The pricing is sensible. Their support is quite responsive too. **What do you dislike about Fireflies.ai?** 2 big pain points: 1) their hubspot integration is unreliable. Tasks often don't get assigned to the right deal/companies, which creates a huge pain in the back 2) their summary emails are full of marketing rubbish. I'm already a paying customer and I don't feel comfortable sharing their summary emails with my clients, why do i have to advertise another company to my clients, although I'm already a paying user?!!! They need to sharpen their summary emails and the meeting notes, as well as removing all that marketing fluff. **What problems is Fireflies.ai solving and how is that benefiting you?** meeting notes, auto-transcription, being able to share notes and actions automatically. ### 16. High Pricing and Access Limits Detract From an Otherwise Useful Audio-to-Text Tool **Rating:** 4.0/5.0 stars **Reviewed by:** shivaramakrishna c. | Software Designer , Information Technology and Services, Enterprise (> 1000 emp.) **Reviewed Date:** March 27, 2026 **What do you like best about Fireflies.ai?** This software is designed to summarise audio into text while I’m in a meeting or attending an ongoing webinar. This is very good to use and easily integrate with any other software. **What do you dislike about Fireflies.ai?** The pricing is on the higher side, and there are some limitations that can affect access to the software. Still, overall it provides very good service, and I find it useful for daily meetups. **What problems is Fireflies.ai solving and how is that benefiting you?** While using this software, I’ve saved so much time. It keeps my meetings summarized, and adding everything to a note helps me a lot. ### 17. Terrible Transition from Free to Paid, Awful Customer Service **Rating:** 0.0/5.0 stars **Reviewed by:** Morgan R. **Reviewed Date:** January 26, 2026 **What do you like best about Fireflies.ai?** I had a great experience using Fireflies.ai on the free app, which is why I initially decided to sign up for the pro account. When I used the free version, everything worked well, and I was very happy with it. The initial setup also looked perfect before I started with the pro plan. **What do you dislike about Fireflies.ai?** I find the customer service experience with Fireflies.ai shockingly bad. I set everything up so it would join all of my meetings automatically, and it didn't work for an important meeting. I had to take handwritten notes and lost a lot of information. When I followed up, the bot said it couldn't see my meeting, even though everything was set up correctly. I was transferred around customer service, explained the situation multiple times, and was told the engineering team would look into it. I haven't heard back from them in over three days. I've waited in a queue for over an hour, with no estimated wait time, and couldn't get an estimate when I asked. I was put back in the queue after trying to open another chat. It's beyond frustrating, and they didn't fix anything they promised. The initial setup was easy until I switched to the Pro plan, where it looked perfect but didn't work. After paying for the Pro plan, it disconnected my account or messed up the settings. This is one of the worst customer experiences I've ever had, and I would never recommend this app. **What problems is Fireflies.ai solving and how is that benefiting you?** I initially used Fireflies.ai for note-taking at work, but the pro plan setup didn't work despite appearing correct, causing me to lose important notes. Also, I experienced poor customer service, with delays in resolving issues. ### 18. Fireflies has saved me untold hours in capturing meetings with pretty accurate transcripts **Rating:** 4.0/5.0 stars **Reviewed by:** Elzaan R. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** March 10, 2026 **What do you like best about Fireflies.ai?** Its ability to join meetings and capture the whole thing, even if my internet connection dropped. Also, the AI's capacity to get better over time with transcribing industry jargon in discussions. **What do you dislike about Fireflies.ai?** There have been technical challenges on rare occasions. For the service to be entirely trusted, 100% reliability is needed in capturing meetings and delivering transcripts. **What problems is Fireflies.ai solving and how is that benefiting you?** Many human hours saved to capture conversations, translating into improved productivity and business performance. Clients have also been quite entertained by the presence of the AI helper. ### 19. Effortless Note-Taking, Tad Pricey **Rating:** 4.5/5.0 stars **Reviewed by:** Robert H. | Technical Support Tech, Small-Business (50 or fewer emp.) **Reviewed Date:** May 02, 2026 **What do you like best about Fireflies.ai?** I use Fireflies.ai for note-taking, and it helps me recap meetings, which is really useful if I miss any. I find it to be a great tool that's simple to set up and really helpful. The AI-generated review of what was discussed is particularly beneficial. **What do you dislike about Fireflies.ai?** The cost could be better. There are plenty of options out there that do the same thing. Even Teams and Copilot. **What problems is Fireflies.ai solving and how is that benefiting you?** I use Fireflies.ai for note-taking and it really helps recap meetings, especially useful if I miss one. The AI review it generates is great for reviewing discussions. ### 20. Seamless, Accurate Meeting Transcription That Saves Time **Rating:** 4.5/5.0 stars **Reviewed by:** Abhishek Y. | Content Team Lead, Mid-Market (51-1000 emp.) **Reviewed Date:** March 10, 2026 **What do you like best about Fireflies.ai?** The automatic transcription and note-taking during meetings is seamless and saves a lot of time. It’s reliable, accurate, and integrates easily with other tools like Zoom and Slack. **What do you dislike about Fireflies.ai?** The AI-generated meeting summaries and action items make follow-ups effortless. It improves team productivity and ensures no critical points are missed. The ability to search past conversations is also very handy. **What problems is Fireflies.ai solving and how is that benefiting you?** Fireflies.ai solves the problem of capturing and organizing meeting conversations. It automatically transcribes discussions, highlights key points, and generates actionable summaries, eliminating the need for manual note-taking. This saves time, ensures nothing is missed, and makes follow-ups more efficient. Being able to search past meetings quickly helps me stay organized and improves collaboration with my team. ### 21. Impressive Analytics, Poor Support Experience **Rating:** 2.5/5.0 stars **Reviewed by:** Rutvik M. | Customer Success Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** December 17, 2025 **What do you like best about Fireflies.ai?** I like the training features of Fireflies.ai and the results it provides. The analytics feature is really good, helping me understand how well my calls went. It tells me if my pauses were good, how my vocabulary was, and whether my sentence framing was solid. This feedback on communication during the call is a great part of the service. **What do you dislike about Fireflies.ai?** Their support was really bad and they didn't help us, so we had to switch. They can first acknowledge their issues, like the bugs they were having, and give us some solutions, but they didn't reply to our emails. Sometimes the app doesn't show up in the calls, which is an issue. **What problems is Fireflies.ai solving and how is that benefiting you?** Fireflies.ai centralizes call recordings and enhances analytics and training with AI. It helps me evaluate call quality by analyzing pauses and communication, which improves my team's call performance and training. ### 22. Seamless Recording Tool with Near Human AI Features **Rating:** 5.0/5.0 stars **Reviewed by:** Aparna S. | Integration Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** March 24, 2026 **What do you like best about Fireflies.ai?** I use Fireflies.ai for recording team sessions and conversations, and I really like that it means there's no need to worry about connecting back to the person after a conversation. I think it's a wonderful AI tool with features just near human capabilities. The recordings are great for quickly getting back and resolving any doubts. I also found the initial setup pretty easy. **What do you dislike about Fireflies.ai?** I love the product **What problems is Fireflies.ai solving and how is that benefiting you?** I use Fireflies.ai for team sessions. It eliminates the need to reconnect with people and allows me to quickly clarify doubts with its wonderful recordings. ### 23. Effortless Meeting Summaries, Needs Better Language Recognition **Rating:** 5.0/5.0 stars **Reviewed by:** Joanna J. | Product Manager, Computer Software, Mid-Market (51-1000 emp.) **Reviewed Date:** November 14, 2025 **What do you like best about Fireflies.ai?** I love using Fireflies.ai to record my meetings because it eliminates the need for me to take notes during them, significantly saving me time and allowing me to be more focused and engaged in the discussions. I receive the meeting summary instantly, which is of high quality, enabling me to ensure I have all the key points without delay. This feature allows my meetings to be more efficient and reduces their duration. Additionally, I appreciate the seamless integration with Slack, which ensures I receive my meeting notes directly, making it very convenient to share these notes with all participants efficiently. Overall, the initial setup of Fireflies.ai was quite straightforward, rating it 9 out of 10 on ease, despite minor language recognition issues I've faced; I am still highly likely to recommend Fireflies.ai to others, rating it a perfect 10 on likelihood to recommend. **What do you dislike about Fireflies.ai?** I have a problem with notes when I have various meetings in various languages - it will be much easier when Fireflies.ai recognizes the meeting language. After the meeting in another language, I received invaluable notes and I have to convert them to the right language. **What problems is Fireflies.ai solving and how is that benefiting you?** I use Fireflies.ai to record meetings, saving me time on note-taking and enabling me to focus on discussions. I can instantly send high-quality summaries to participants, making meetings more efficient. ### 24. Aren't they all the same by now? **Rating:** 3.0/5.0 stars **Reviewed by:** Rachel C. | Director of Product Marketing, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** August 08, 2025 **What do you like best about Fireflies.ai?** Super slick UX that's easy to navigate. AI is helpful. I know the product is continuously improving, and I always like to see that. **What do you dislike about Fireflies.ai?** As with many notetakers, the integration with Zoom feels invasive. Once the app joins in real-time it's almost impossible to figure out how to get rid of it if you want to. I know how to manage it not in real-time. It's important to understand that the problem is that it's not intuitive at all when you're put on the spot and ave to get rid of it fast. **What problems is Fireflies.ai solving and how is that benefiting you?** Taking notes and recordings during meetings is unquestionably helpful when automated so you don't get stuck afterwards trying to remember small but important details, action items and the like. I've used Fireflies here and there, and in particular as a consumer of others' notes for collabs internally, as well as as a prospect when on demo calls with vendors. ### 25. Fireflies works like a personal assistant **Rating:** 4.5/5.0 stars **Reviewed by:** Kapil A. | Sr. Business Consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** July 29, 2025 **What do you like best about Fireflies.ai?** Our organization has been using FireFlies for about 8 months now and it has become a must have tool in our meetings. Given the volume of meetings we handle and demos we show, it's pretty hard to remember whole discussions and this tool takes notes for you in the best way possible. It's integrated with gmail and hubspot. It's quite accurate with its notes, sharing sentiments of calls, speaker talk time. Overall it's highly vlauable tool for our team. **What do you dislike about Fireflies.ai?** The tool is excellent but sometimes but there are occasional delays in joining Google Meet sessions. Also, it has some limitations transcribing certain languages with accuracy like Hindi. **What problems is Fireflies.ai solving and how is that benefiting you?** It help us take the meeting notes easily and without manual efforts. It's smart insights are quite helpful with sales coaching, in fact this has become a mandatory tool to use at all levels in our organization. It's transcribtion and note taking ability is quite reliable. ### 26. Effortless Meeting Management with Fireflies.ai **Rating:** 5.0/5.0 stars **Reviewed by:** Tessie L. | Data and Insights Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** December 16, 2025 **What do you like best about Fireflies.ai?** I use Fireflies.ai to automatically capture meeting notes and action items, which is really helpful. I also like the easily accessible functions and buttons, making the software user-friendly. It works well with Google Meets, Zoom, Slack, and Google Docs, which are all tools I use daily. The initial setup was super user-friendly and easy to integrate. **What do you dislike about Fireflies.ai?** I find the accuracy and structure of meeting transcriptions, especially for longer and more complex meetings, could be improved. **What problems is Fireflies.ai solving and how is that benefiting you?** Fireflies.ai assists in recording meetings, transcribing, and summarizing conversations. It automatically captures meeting notes and action items, making my workflow more efficient. ### 27. Fireflies.ai is My Virtual Chief Note-Taker – And a Brilliant One! **Rating:** 5.0/5.0 stars **Reviewed by:** Mihir M. | Talent Acquisition Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** June 06, 2025 **What do you like best about Fireflies.ai?** Fireflies.ai has completely transformed the way I manage meetings. As someone who juggles multiple interviews, stakeholder calls, and project reviews daily, I used to struggle with note-taking and follow-ups. Fireflies quietly joins each call, transcribes the conversation with surprising accuracy, and then creates action items, summaries, and even speaker-specific notes—without me lifting a finger. The AI search and Smart Highlights features are especially powerful when I need to recall discussions from weeks ago in seconds. **What do you dislike about Fireflies.ai?** On rare occasions, background noise can throw off the transcription slightly, especially in multi-speaker environments with overlapping voices. Also, the interface could benefit from a more modern visual refresh to match the powerful functionality behind it. **What problems is Fireflies.ai solving and how is that benefiting you?** It has eliminated the need for manual note-taking, reduced post-meeting admin work by over 70%, and helped me focus fully during calls without worrying about capturing every detail. For talent acquisition and cross-functional project discussions, it’s a game-changer—especially when accountability and follow-through are key. ### 28. Great AI Note-Taking, But Needs Better Integrations **Rating:** 3.0/5.0 stars **Reviewed by:** Prashant N. | Manager IT (Global), Enterprise (> 1000 emp.) **Reviewed Date:** January 09, 2026 **What do you like best about Fireflies.ai?** This is a very good AI-powered note-taking application that offers enhanced context enrichment and delivers significantly improved voice-to-text summaries. **What do you dislike about Fireflies.ai?** The note-taking features could be enhanced, and the integration with Salesforce, as well as with other enterprise collaboration tools such as Slack and Teams, could also be improved. **What problems is Fireflies.ai solving and how is that benefiting you?** Taking notes manually can be quite cumbersome, and sharing those notes with meeting participants often feels unnecessarily complicated. Tools like this that use AI for note taking are helping to address these challenges. ### 29. Efficient Note-Taking, Needs Better Transcription **Rating:** 4.0/5.0 stars **Reviewed by:** Karthikeyan L. | Senior Sales Account Executive, Small-Business (50 or fewer emp.) **Reviewed Date:** December 23, 2025 **What do you like best about Fireflies.ai?** I like using Fireflies.ai for easy note-taking and analyzing the next steps. The Daily and Weekly Digest with next steps is really valuable. It provides me with summarized meeting briefs that are useful for review and preparation for upcoming meetings. The initial setup was simple, which made getting started easy. **What do you dislike about Fireflies.ai?** Their video recording feature and transcription - needs some improvement **What problems is Fireflies.ai solving and how is that benefiting you?** I use Fireflies.ai for easy note-taking and analyzing next steps. It provides valuable summarized meeting briefs through Daily and Weekly Digests, helping me prepare for upcoming meetings. ### 30. One of the best AI meeting assistant for professionals **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** August 10, 2025 **What do you like best about Fireflies.ai?** Having fireflies ai in the meeting assures me that I have someone to take notes and key points. It's literally like having an assistant who assists me with noting down the key points discussed. The meeting summary is really good and how it breakdown the conversation is really brilliant. Good interface and very easy to navigate. The support is always reliable. **What do you dislike about Fireflies.ai?** So far everything is good. Well satisfied with the service as well as platform. **What problems is Fireflies.ai solving and how is that benefiting you?** It's hard to keep track of meeting notes and meeting videos in the same place. As a person working in a start-up, maintaining all the recording and meeting notes in a single place is very crucial. Fireflies saved a lot of time and helped me manage all my meetings and transcripts in a single place. I can share it with my team and I can rewatch in whenever I want. It saved a lot of time and energy ### 31. Fireflies: the essential tool for book clubs **Rating:** 4.5/5.0 stars **Reviewed by:** Carolina M. | Directora de El poder de los libros, Small-Business (50 or fewer emp.) **Reviewed Date:** May 16, 2025 **What do you like best about Fireflies.ai?** Fireflies.ai is an essential tool for those involved in deep discussions, such as book clubs. Its ability to accurately transcribe conversations and generate clear summaries allows participants to focus on analysis without worrying about manual note-taking. It is very easy to implement and use. Among its advantages are: ✅ Accurate transcription of meetings, facilitating the review of key points. ✅ Automatic summaries that help better structure the main ideas. ✅ Integration with video conferences, ideal for virtual meetings. ✅ Ease of editing, allowing summaries to be easily corrected before sharing. Thanks to these features, Fireflies not only improves organization but also enhances interaction and analysis in each session. **What do you dislike about Fireflies.ai?** 🔸 Errors in name transcription: Fireflies.ai does not always correctly capture the names of participants, which requires manual review before sharing the content. 🔸 Need for supervision: Although the tool is useful for generating meeting records, it is important to review whether everything discussed can be put in writing, especially in conversations that include confidential or sensitive information. 🔸 Dependence on audio quality: The accuracy of the transcription largely depends on the quality of the audio. If there is background noise or multiple people speaking at once, errors may arise. 🔸 Limitations in context interpretation: Although Fireflies generates automatic summaries, it is sometimes necessary to complement them with a human review to ensure they accurately reflect the key content of the meeting. **What problems is Fireflies.ai solving and how is that benefiting you?** So far, my experience with Fireflies.ai has been positive. I haven't had to reach out to the company's technical support, but it would be interesting to know what improvements they are planning to optimize accuracy and personalization. It has happened to me that I don't know how to invite Fireflies back to a meeting from which it was mistakenly removed. ### 32. Indispensable tool for transcribing, summarizing, and creating useful content from any meeting **Rating:** 5.0/5.0 stars **Reviewed by:** JESÚS MANUEL M. | Jefe de Prensa / Administrativo Deportes, Mid-Market (51-1000 emp.) **Reviewed Date:** May 10, 2025 **What do you like best about Fireflies.ai?** What do you like most about Fireflies.ai? What I value most is the complete transcription of meetings and long videos, because it allows me to easily reuse the content. Additionally, the smart summaries are quick, accurate, and help me detect the essentials in seconds. It's ideal for both work meetings and personal gatherings or for creating political and creative content for social media. What impact has Fireflies.ai had? Fireflies.ai has allowed me to save a lot of time, improve my productivity, and share information more clearly. It is a very versatile tool, which I am already thinking of integrating with other productivity and office apps. Without a doubt, it is a resource I would recommend to anyone managing meetings, projects, or content. **What do you dislike about Fireflies.ai?** Although the tool is fantastic, I miss having a fully Spanish interface. I believe that, being one of the most spoken languages in the world, it should already be fully available in this language. This would further facilitate its use for thousands of Spanish-speaking people who could take advantage of all its features. **What problems is Fireflies.ai solving and how is that benefiting you?** Many times, in long meetings, notes were taken by hand that were later forgotten or not used well, which caused the direction of the discussion to be lost. With Fireflies.ai everything is recorded, summarized, and accessible. Now it is much easier to follow up, retrieve key ideas, and make decisions with greater clarity and speed. It has saved me time and improved the real usefulness of meetings. ### 33. Fireflies AI is hands-down the best notetaker I’ve ever used. **Rating:** 5.0/5.0 stars **Reviewed by:** Paula L. | Marketing Web Operations Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** May 09, 2025 **What do you like best about Fireflies.ai?** The summaries are incredibly accurate and insightful, and I love that you can expand any point for more context (a great perk on the Pro plan). The ability to view the meeting summary alongside the full transcript is a huge time-saver, and the linked timestamps make it easy to jump straight to the part of the conversation you need. The Google Calendar integration is super flexible—I can choose which meetings the notetaker joins, even if I’m not the meeting owner. Plus, the integrations with tools like Slack, Jira, and Asana make it easy to plug tasks directly into our workflows. Can’t recommend this app enough—it’s completely changed how I manage meeting follow-ups and documentation. **What do you dislike about Fireflies.ai?** The AI credits. Wish there were more available for the Pro Plan or that some features didn't cost credits. **What problems is Fireflies.ai solving and how is that benefiting you?** Fireflies.ai helps solve the problem of information loss and inefficiency in cross-functional meetings. As someone managing multiple stakeholders, projects, and platforms, I can’t always be present in every meeting—or catch every detail when I am. Fireflies ensures I have accurate, searchable records of conversations, which helps reduce follow-up work, clarifies action items, and streamlines decision-making. It also improves alignment with product, engineering, and content teams by letting me easily share meeting takeaways, tag teammates, and plug insights into tools like Asana or Jira. Ultimately, it saves me time, minimizes miscommunication, and helps keep projects moving forward. ### 34. Fireflies.ai Review **Rating:** 5.0/5.0 stars **Reviewed by:** Raquel C. | Talent Acquisition Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** May 28, 2025 **What do you like best about Fireflies.ai?** Fireflies.ai is a great tool that makes my work easier. It records meetings, takes detailed notes, and even includes Fred, the chatbot, to help summarize and retrieve information quickly. A very helpful solution for staying organized and saving time! **What do you dislike about Fireflies.ai?** I often switch between English and Spanish during my calls, but Fireflies.ai only supports transcribing in a single language at a time. It would be great if it could handle multilingual conversations more effectively. **What problems is Fireflies.ai solving and how is that benefiting you?** Fireflies.ai has been a game-changer for my prescreenings. I no longer need to take manual notes, which helps me stay focused on the conversation. I can revisit the transcript to get a second opinion on a candidate’s English level, and even send the job requirements to Fred, the chatbot, to double-check if the candidate meets them. It's a smart assistant that really enhances my hiring process. ### 35. A quality of life change that totally revamps meetings **Rating:** 5.0/5.0 stars **Reviewed by:** Ken S. | Business Development Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** May 05, 2025 **What do you like best about Fireflies.ai?** Tremendously helpful tool. It's not even that it summarizes or transcribes meetings. It's that the ai assists in suggesting deliverables and follow up actions post meeting. This provides clarity for all attendees. And that's just on the surface. There are a ton of other facets of the app that are very helpful. I am currently on the free plan and intend to upgrade to one of the plans, just unsure which one I will be jumping on. **What do you dislike about Fireflies.ai?** I wouldn't call them downsides as much as places where they can be improved. But obviously, the ai can't identify a speaker unless the speaker identifies themselves, so making that known in the meetings is relatively important. This can easily be fixed post meeting by manually editing the notes but, I guess that would be the only shortcoming. Not that big of a deal. One downside, I guess, is for some reason I'm having issues scheduling the app to join my Microsoft teams meetings oh on my calendar? I don't have that in other platforms. I am able to manually send fireflies app the team link so that works. **What problems is Fireflies.ai solving and how is that benefiting you?** Providing me with relatively accurate meeting minutes and actionable steps post meeting. ### 36. Easy to use & integrate AI software **Rating:** 5.0/5.0 stars **Reviewed by:** Robbie G. | Partner / Director, Small-Business (50 or fewer emp.) **Reviewed Date:** May 04, 2025 **What do you like best about Fireflies.ai?** I've been using Fireflies AI for a while now, and it's been an absolute game-changer for managing meeting notes and outcomes. We use with every meeting and whether I'm on a video call or taking a meeting from my phone recording, Fireflies captures everything seamlessly and turns it into clear, concise summaries. The ability to quickly review transcripts and pull out key action points makes it incredibly easy to keep my team aligned—no more manually typing out notes or missing follow-ups. The dashboard is user-friendly, well-organised, and intuitive to navigate, even on the go. Highly recommend Fireflies AI to anyone looking for a reliable, efficient, and easy-to-use meeting assistant. It’s streamlined my workflow and saved me a ton of time. **What do you dislike about Fireflies.ai?** Some Teams meetings (depending on permissions or meeting setup), the bot joining can be delayed or might require a manual invite. Not a big issue, but something to be mindful of. If in a busy noise area, fireflies is still excellent at picking up conversations, but odd occasion mis interperates what has been said and you need to manually tweak the meeting notes - which again is very easy to do using their online platform. It would be great if it could summarize and record phone call meetings - that feature isnt currently available. **What problems is Fireflies.ai solving and how is that benefiting you?** We ahve to do file notes from meetings and we used to type this up or record for an admin to type up. This has all been fixed with Fireflies and quickly gives us the summary of the meeting along with outcomes and who needs to do these. Saves us hours per day! ### 37. Excellent Real-Time Transcription for English Meetings **Rating:** 5.0/5.0 stars **Reviewed by:** Dev G. | Customer Success, Small-Business (50 or fewer emp.) **Reviewed Date:** December 09, 2025 **What do you like best about Fireflies.ai?** Where good to record the meetings, coverts into text in realtime is helpfull. **What do you dislike about Fireflies.ai?** With English it works very well, but if the meeting was in hindi it will not capture properly **What problems is Fireflies.ai solving and how is that benefiting you?** Recording the meetings and making mom and notes of the meeting ### 38. It allows me to focus on my client calls without the need to take vigorous notes **Rating:** 4.0/5.0 stars **Reviewed by:** Efrat S. | Senior Performance Marketing Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** July 30, 2025 **What do you like best about Fireflies.ai?** I like that you can get a summary of the call and also re-watch it with captions on the side. This allows you to search for a specific topic that you spoke about during the call and watch the relevant section of the call that you want to reflect on. **What do you dislike about Fireflies.ai?** Sometimes the summary isnt 100% accurate to what was discussed (it gets names wrong) **What problems is Fireflies.ai solving and how is that benefiting you?** It allows me to focus on my client meetings without the need to take notes during the call. It also allows me to go back to the recording and re-watch a specific topic that i need clarification/exact wording, etc. ### 39. AI videoconferencing summarization **Rating:** 3.0/5.0 stars **Reviewed by:** Luca P. | Chief Operations Officer DEQUA Studio | Formerly CTO in MarTech, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** July 06, 2025 **What do you like best about Fireflies.ai?** • Integration with major conferencing platforms (Zoom, Google Meet, Microsoft Teams). • Automatic meeting transcription and AI-generated summaries. • Smart search to locate information within meeting records. • Speaker talk-time tracking and sentiment analysis for engagement insights. • Reasonable pricing compared to some competitors **What do you dislike about Fireflies.ai?** • Transcription accuracy drops in noisy environments or with strong accents; speaker identification errors are frequent, especially in multi-speaker meetings. • Processing and delivering transcripts can be slow, which disrupts fast-paced workflows. • User interface feels outdated and unintuitive; navigation is not as smooth as competing tools. • Limited analytics and real-time collaboration features compared to alternatives like Gong or Otter; analytics lack depth. **What problems is Fireflies.ai solving and how is that benefiting you?** Fireflies.ai automated the process of capturing meeting notes and generating summaries, which reduced manual documentation and helped keep track of discussions and action items. The tool streamlined the follow-up process after meetings, making it easier to recall key points and share information with colleagues. However, the limitations in transcription accuracy and analytics meant that I still needed to review and edit outputs to ensure reliability, especially for critical or confidential meetings. ### 40. Amazing AI Note Taking App for all your meetings **Rating:** 5.0/5.0 stars **Reviewed by:** Bradley E. | Senior Project Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** April 08, 2025 **What do you like best about Fireflies.ai?** The ability to use my phone to record and transcribe meetings. This is great when you have a call and it is not an online meeting, FireFlies does an excellent job transcribing and creating the meeting summaries. Also, adding FireFlies to the meeting with just by adding the URL to FireFlies, is amazing. If your company does not have an AI meeting integration, this is the best way to capture meetings with MS Teams, Zoom, and other online meetings. Love this App, has made my job as a project manager more efficient and created accountability with my team. **What do you dislike about Fireflies.ai?** The cost, although it is not outrageous, if you are purchasing it personally, it is a little costly. But I do find benefit in the app/program, or I would not have paid the annual subscription. **What problems is Fireflies.ai solving and how is that benefiting you?** Meeting Recaps and Action Items. Very difficult to do this as a human even if you have a note taker. The note tacker will sometimes get distracted and not capture a key component of the meeting. FireFlies does not get distracted. It only focus on the meeting transcript and gives very accurate output. ### 41. AI-Powered Productivity for Meetings **Rating:** 5.0/5.0 stars **Reviewed by:** Fernando B. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** April 07, 2025 **What do you like best about Fireflies.ai?** Honestly, it’s a huge time-saver. The way it automatically joins meetings, records, and turns everything into searchable transcripts is a game-changer. I don't have to worry about missing details or scribbling notes—everything's just there, ready to review. What I appreciate the most is how easy it is to go back and search for a specific part of a conversation. Whether it's a decision someone made or a to-do we mentioned in passing, I can find it in seconds. It also works surprisingly well with different accents and languages, which is a big plus for international teams like ours. **What do you dislike about Fireflies.ai?** It’s not perfect. Sometimes the speaker labeling gets it wrong, especially if people talk over each other. Also, if the audio quality isn't great or someone has a strong accent, the transcript might need a bit of manual editing. Another thing is that some of the more advanced features—like deeper integrations or analytics—are locked behind the higher-tier plans. It’s worth it if you use it a lot, but it can feel limiting if you're just getting started or working with a smaller team. **What problems is Fireflies.ai solving and how is that benefiting you?** Fireflies is solving one of the most common and frustrating problems in modern work life: keeping track of what was said and decided in meetings—especially when you’re in back-to-back calls all day. Before using it, I used to spend a lot of time taking notes during meetings, trying not to miss anything important. Now, Fireflies handles all of that automatically. It records, transcribes, and even highlights action items and key points. That means I can focus on the conversation instead of typing the whole time. It’s also been a big help when collaborating with others. If someone missed a meeting, I just share the link to the transcript or summary and they’re instantly caught up—no need to repeat everything. For me, it’s improved clarity, accountability, and saved hours every week. ### 42. Massive time saver for busy solo entrepreneurs like me! **Rating:** 5.0/5.0 stars **Reviewed by:** Adib J. | Graphic and Web Designer, Small-Business (50 or fewer emp.) **Reviewed Date:** April 11, 2025 **What do you like best about Fireflies.ai?** Fireflies saves me hours every week by automatically recording and summarizing my client calls. The meeting recaps are spot on, and having everything searchable later is pure gold. I love how easy it is to get started without a steep learning curve. **What do you dislike about Fireflies.ai?** I’m confident it’ll get even better over time also for solo founders or freelancers the pricing might feel a bit tight in the beginning but the value it provides definitely grows as your workflow scales. **What problems is Fireflies.ai solving and how is that benefiting you?** Fireflies took the pressure off me during the clients meetings by capturing everything so I can stay fully present and focused on the conversation instead of stressing about note-taking. It helps me stay organized and makes follow-ups with clients way more professional. I don’t miss key points or action items anymore, and that’s a huge boost in how I manage my projects and client relationships. ### 43. AI superpower in your meetings **Rating:** 5.0/5.0 stars **Reviewed by:** Michiel O. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** March 24, 2025 **What do you like best about Fireflies.ai?** The notetaking is stellar, even in Dutch. The generation of the overview and bulletpoints of the meeting is just spot on. Voice shortcuts during the meeting help me keep track of all relevant action points. Then after the meeting, just ask 'Fred' a summary for your mail en boom, good to go. Amazing timesaver. Implementation time was just activation and connecting with Hubspot, done. No friction whatsoever. **What do you dislike about Fireflies.ai?** When enabling 'create tasks in hubspot after meeting ends' it creates all the tasks at once in HUbspot. It would be better to have an overview of the tasks it captured during the meeting and being able to send the tasks to hubspot instead of bulk creation. **What problems is Fireflies.ai solving and how is that benefiting you?** It speeds up my sales cadence as I don't need to write follow up emails from scratch myself anymore. And I can add meetings to folders in order to create onboarding materials for new sales hires. ### 44. Impressive Accuracy and Insightful AI, but Slow Meeting Invites **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospitality | Small-Business (50 or fewer emp.) **Reviewed Date:** October 14, 2025 **What do you like best about Fireflies.ai?** The accuracy of this tool in listening and understanding even the most nitpicky details is impressive. I also really appreciate being able to ask the AI questions about the recording. This feature truly feels like a game changer. **What do you dislike about Fireflies.ai?** Occasionally, Fred the note taker is slow to join meetings where it was not invited at the first place **What problems is Fireflies.ai solving and how is that benefiting you?** For my team, this tool is fantastic at generating meeting summaries. It's also incredibly helpful for revisiting and catching up on any notes or details we might have missed. ### 45. A Must-Have Tool for Teams Who Value Efficiency **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** May 28, 2025 **What do you like best about Fireflies.ai?** Fireflies saves me time. It automatically joins meetings, records the call, transcribes the conversation, and gives me a solid recap. I’ve used it across Zoom, Google Meet, and Teams, and it’s worked consistently. I like that I can go back into any meeting, search for something someone said, and it takes me right to that part of the recording. This is helpful when I’m dealing with multiple projects, clients, or teams and need to follow up without having to rely on memory. It’s also good for keeping a paper trail of what was discussed. **What do you dislike about Fireflies.ai?** One thing I really don’t like is that Fireflies shows up as a meeting participant in Zoom and Teams. It feels awkward, especially in client meetings or more formal settings. I wish it worked like it does with Google Meet, where it just records and transcribes in the background without drawing attention to itself. It’s a small thing, but it matters when you’re trying to keep the flow of a meeting natural. Speaker tagging and transcription are generally fine, but the way it joins meetings could definitely be improved. **What problems is Fireflies.ai solving and how is that benefiting you?** I run a lot of meetings across different parts of the business: partnership discussions, strategy sessions, and client calls. I don’t want to spend time writing down every single thing that’s said, and I don’t want to miss something important either. Fireflies handles that. I can stay engaged during the meeting and come back later to review anything I missed or double-check a detail. It also helps when someone can’t make it to a meeting. I just send them the notes and recording, and we don’t have to repeat the conversation. ### 46. Fireflies is Leverage **Rating:** 5.0/5.0 stars **Reviewed by:** Christine W. | Productivity Coach, Small-Business (50 or fewer emp.) **Reviewed Date:** March 12, 2025 **What do you like best about Fireflies.ai?** As a productivity coach I use Fireflies.ai as leverage to my business. I created an account after receiving a transcription from my coach. It was so easy to being and start using it. Now all my group and individual coaching meetings on zoom weekly have a fireflies.ai in attendance. Fireflies sends a transcription of the meeting with a zoom recording to each person who is on the invite list. This is amazing! I wish I learned about this sooner! My clients love the accuracy of the transcription and I love the leverage. No more repeating myself, I simply say go review the meeting from x date! It is wonderful. And my coaching clients love it as well. They receive copies of the recorded meeting and can use it to refer back to! **What do you dislike about Fireflies.ai?** My agents think it is spam or they are being hacked. Perhaps coming up with a different background for zoom to make it more friendly. They are also afraid to click the links for fear of a virus. **What problems is Fireflies.ai solving and how is that benefiting you?** It is leveraging time for me. I no longer have to look for my notes they are in one spot and it helps my coaching clients to have things in one area. ### 47. Horrible tool that forces you to sign up to view meeting notes. **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** October 08, 2025 **What do you like best about Fireflies.ai?** That it takes meeting notes. But in general, I don't think it's a good meeting note at all. **What do you dislike about Fireflies.ai?** I do not like this product at all. It forces you to sign up and turn it on and go through 17 different screens and turn it on and make it join every one of your meetings just to view the transcripts of a meeting that somebody shares with you. **What problems is Fireflies.ai solving and how is that benefiting you?** It's supposed to take meeting notes and let me access the transcript, but it forces me to sign up and turn it on for all of my meetings when I just want to view the notes. It's a lot of pain to get the small amount of value it's supposed to promise. ### 48. Best AI Meeting Assistant **Rating:** 5.0/5.0 stars **Reviewed by:** Sara R. | Senior Marketing Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 28, 2025 **What do you like best about Fireflies.ai?** I don't have to think about it. It's just there. Everyone at the company has it- **What do you dislike about Fireflies.ai?** When I share a recording link with a client, the client has to first create an account with Fireflies so that he can access the video. **What problems is Fireflies.ai solving and how is that benefiting you?** I no longer take down my own notes. I use Fireflies to help prepare a follow up email with Minutes of meeting. Additionally I can have other team members look at a particular meeting replay for training purposes. ### 49. Great tool for transcribing meetings **Rating:** 5.0/5.0 stars **Reviewed by:** Sarah H. | Director, Mid-Market (51-1000 emp.) **Reviewed Date:** June 18, 2024 **What do you like best about Fireflies.ai?** We use Fireflies for lots of reasons but the main one is transcribing meetings. It is easy to use and the team clearly update and take on feedback with apps being added and other features regularly. We do have to review the transcript as part of due diligence but compared to other transcribe and AI tools it is really accurate - even with complicated meetings. It really does give you accurate summary of the meeting but also assigns action points and provides an overview. **What do you dislike about Fireflies.ai?** It can be quite slow at uploading large files and sometimes does not always tag onto meetings on TEAMS but you can always upload. **What problems is Fireflies.ai solving and how is that benefiting you?** Time efficiency and resources ### 50. Super notetaker which is very accurate and versatile **Rating:** 4.5/5.0 stars **Reviewed by:** Sharon S. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** March 13, 2025 **What do you like best about Fireflies.ai?** Using Fireflies has revolutionised the way in which I work. I can now share notes with the meeting participants As well as accurately have a record of the meeting, action points and next steps. My clients really like it too. **What do you dislike about Fireflies.ai?** I haven’t really found any downsides to Fireflies so far. Perhaps the accuracy of transcription is not always 100%, but I think I’m probably being a bit harsh in that expectation. **What problems is Fireflies.ai solving and how is that benefiting you?** The business problems that Fireflies is solving are accurately taking meeting notes, transcribing them and the assistant Fred is invaluable for then outputting those notes and searching for specific things that were said that I need to revisit. This is invaluable because in the past I’ve always relied on someone else taking notes, and of course as a human it’s never quite as accurate as a transcription of what was actually said. ## Fireflies.ai Discussions - [Does fireflies Ai record video?](https://www.g2.com/discussions/does-fireflies-ai-record-video) - 5 comments, 2 upvotes - [Does fireflies AI work with teams?](https://www.g2.com/discussions/fireflies-ai-does-fireflies-ai-work-with-teams) - 2 comments, 1 upvote - [Does fireflies AI work with teams?](https://www.g2.com/discussions/does-fireflies-ai-work-with-teams) - 1 comment, 1 upvote - [Does fireflies Ai record video?](https://www.g2.com/discussions/fireflies-ai-does-fireflies-ai-record-video) - 1 comment, 1 upvote - [What is fireflies AI?](https://www.g2.com/discussions/fireflies-ai-what-is-fireflies-ai) - 1 comment, 1 upvote - [View Fireflies.ai pricing details and edition comparison](https://www.g2.com/products/fireflies-ai/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-06+01%3A58%3A55+-0500&secure%5Bsession_id%5D=7c046861-dea1-45a2-8437-ad534274a978&secure%5Btoken%5D=51a9e1509e24f5e01ea6aa3a2eefeea9c3bbb8c150b7c31b5141902ebbb7947d&format=llm_user) ## Fireflies.ai Integrations - [Airtable](https://www.g2.com/products/airtable/reviews) - [Calendly](https://www.g2.com/products/calendly/reviews) - [Cal ID](https://www.g2.com/products/cal-id/reviews) - [CallHippo](https://www.g2.com/products/callhippo/reviews) - [ChatGPT](https://www.g2.com/products/chatgpt/reviews) - [Chrome OS](https://www.g2.com/products/chrome-os/reviews) - [Google Classroom](https://www.g2.com/products/google-classroom/reviews) - [Google Meet](https://www.g2.com/products/google-meet/reviews) - [Google Workspace](https://www.g2.com/products/google-workspace/reviews) - [HubSpot Commerce Hub](https://www.g2.com/products/hubspot-commerce-hub/reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) - [n8n](https://www.g2.com/products/n8n/reviews) - [Notion](https://www.g2.com/products/notion/reviews) - [Slack](https://www.g2.com/products/slack/reviews) - [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) ## Fireflies.ai Features **Call Analytics** - Call Recording - Machine Learning - Call Analysis **Voice** - Dictation - Accuracy **Meeting Prep - AI Meeting Assistants** - Agenda Management - Virtual Meeting Hosting - Automated Scheduling **Agentic AI - Sales Coaching** - Multi-step Planning - Cross-system Integration - Adaptive Learning - Decision Making **Action Item Detection - AI Note-taking Software** - Action Item extraction - Summary Generation **Training** - Knowledge Base - Coaching Materials - Playbook Creation - Video Record **Artificial Intelligence - Conversation Intelligence** - Customer Scoring - Speech-to-Text - Sentiment Analysis **Transcription** - Speaker Identification - Timecode Management - Closed Captioning - Custom Dictionary **Meeting Automation - AI Meeting Assistants** - Automated Note-Taking - Voice Recognition - Action Item Tracking **Automatic Transcription - AI Note-taking Software** - Speech-to-text Transcription **Feedback** - Review - Scorecard - Coaching Card - Leaderboard - Real-Time Updates - Notifications - Competition **Editing** - Collaboration - Spell Check and Punctuation - Text Editing - Translation **Generative AI** - AI Text Summarization **Meeting Insights - AI Meeting Assistants** - Sentiment Analysis - Personalization - Smart Summaries **Collaboration & Sharing - AI Note-taking Software** - Team-based Access **Integration** - Data Security - API - Voice Files - Live Captioning - Integrates With Existing Applications **Generative AI** - AI Text Summarization **Accessibility - AI Meeting Assistants** - Language Translation - Real-Time Transcription - Accessibility Guidelines Compliance **Agentic AI - Conversation Intelligence** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Language & Accent Support - AI Note-taking Software** - Multi-Language and Accent Support **Agentic AI - Transcription** - Autonomous Task Execution - Cross-system Integration - Decision Making **Agentic AI - AI Meeting Assistants** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Decision Making **Multi-Platform Integration - AI Note-taking Software** - Integrations **Privacy & Security Controls - AI Note-taking Software** - Access Control **Meeting Capture & Retention - AI Meeting Assistants** - Bot Presence - Meeting Moments Management - Audio or Video Recording **Searchable Note Archives - AI Note-taking Software** - Semantic Search **Speaker Identification - AI Note-taking Software** - Speaker Recognition ## Top Fireflies.ai Alternatives - [Fathom](https://www.g2.com/products/fathom-video/reviews) - 5.0/5.0 (6,837 reviews) - [tl;dv](https://www.g2.com/products/tl-dv/reviews) - 4.7/5.0 (510 reviews) - [Otter.ai](https://www.g2.com/products/otter-ai/reviews) - 4.4/5.0 (491 reviews)