Tipalti Reviews (419)

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Tipalti Reviews (419)

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4.5
419 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the product for its ease of use and efficient payment processing, which significantly reduces manual work and streamlines accounts payable tasks. The platform's ability to automate vendor onboarding and manage global payments is particularly valued, making financial operations smoother. However, some users note that the reporting features could be improved for better visibility.

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Joe L.
JL
Joe L.
Accounting Manager
Mid-Market (51-1000 emp.)
"An Strong Solution for Modern AP"
4.5/5
What do you like best about Tipalti?

Tipalti is a standout AP automation solution that truly simplifies and elevates the payables process. It handles everything end-to-end, from supplier onboarding and invoice capture to approvals, payments, and reconciliation, which reduces manual work and speeds up month-end close. What sets it apart is its ability to manage global payments effortlessly, supporting multiple currencies, payment methods.

The platform is intuitive and user-friendly, with OCR-powered invoice coding and a self-service supplier portal that reduces back-and-forth communication. It integrates seamlessly with major ERPs like NetSuite ensuring smooth data flow and reconciliations. Our team consistently values Tipalti’s ease of use, responsive customer support, and scalability for fast-growing companies. Review collected by and hosted on G2.com.

What do you dislike about Tipalti?

The only drawback we’ve experienced is that the NetSuite integration isn’t 100% accurate. When purchase orders are updated after an invoice has already been matched in Tipalti, the record may fail to post in NetSuite, which occasionally requires manual intervention. Review collected by and hosted on G2.com.

Ace J.
AJ
Ace J.
Corporate Accountant
Mid-Market (51-1000 emp.)
"Reliable AP Tool with Excellent Support and Room for Small Improvements"
4.5/5
What do you like best about Tipalti?

Tipalti has been a reliable and efficient solution for our accounts payable processes. One of the standout aspects is their exceptional customer support — their team is consistently quick to respond, and their willingness to resolve issues goes above and beyond. This level of support gives us confidence and peace of mind, especially when dealing with time-sensitive matters.

The integration with NetSuite has also been a major benefit. It streamlines our workflow and significantly reduces manual work, allowing us to save valuable time and focus on more strategic tasks. Additionally, the user interface is clean and intuitive, making it easy to navigate and train new team members.

Overall, Tipalti has enhanced our AP operations with its strong functionality and dependable support. Highly recommended for teams looking for a seamless and scalable AP solution. Review collected by and hosted on G2.com.

What do you dislike about Tipalti?

There are a couple of areas where we’d love to see improvement. Occasionally, when creating a payment batch with multiple invoices, the batch can be lost if something interrupts the process, requiring us to start over. A “save for later” function would be a great enhancement. Additionally, when our accounting period is locked and approved invoices can’t sync to NetSuite (which is understandable), it would be helpful to have a more efficient way to mass update invoice dates. Currently, we need to retract approval on each invoice individually, adjust the date, and re-approve — a bit time-consuming for monthly cycles.

Overall, Tipalti remains a strong and valuable tool in our AP workflow, and with a few usability enhancements, it could be even better. We’re excited to see how the platform continues to evolve. Review collected by and hosted on G2.com.

LO
Lydia O.
Controller
Mid-Market (51-1000 emp.)
"Best for those who use Sage Intacct, have a variety of approvers, and want PDF support auto-imported"
4.5/5
What do you like best about Tipalti?

Tipalti interacts very well with Sage Intacct. You can have as many approvers as you want for free. Approvers do not need to manage a login, they just need to keep an eye out for approval emails. OCR and auto-coding work well. We started using the expenses feature for staff reimbursements and are excited that we no longer need to have staff fill out forms manually. Review collected by and hosted on G2.com.

What do you dislike about Tipalti?

Having to keep the account funded. Reconciliation reports are not able to be run by accrual date. When staff reimbursements are approved, they are coded to that day (not to the day they occur) so they are not accrued easily. Review collected by and hosted on G2.com.

RG
Ramon G.
VP Operations
Mid-Market (51-1000 emp.)
"Great and easy tool"
5/5
What do you like best about Tipalti?

Extremely easy to use. I can get my tasks done using my tablet or from my phone. Very efficient and fast. On the rare occasion I have any issues, customer support is at my finger tips and has very fast response. Review collected by and hosted on G2.com.

What do you dislike about Tipalti?

I do not see any downsides to using Tipalti so far, and I have been using it for a long time Review collected by and hosted on G2.com.

Verified User in Manufacturing
UM
Verified User in Manufacturing
Mid-Market (51-1000 emp.)
"Saves Time, But Setup Requires Patience"
5/5
What do you like best about Tipalti?

I appreciate the automated invoice processing and payment features of Tipalti, which significantly save me time and reduce manual errors. The system efficiently captures and fills data automatically, eliminating the need for manual entry and double-checking, thereby streamlining the accounts payable workflow. This automation not only speeds up the entire process but also makes payments smoother and faster since everything is approved and processed promptly. The organization and accuracy that Tipalti brings to financial management make it an efficient tool in our business operations. Review collected by and hosted on G2.com.

What do you dislike about Tipalti?

I found the setup process for Tipalti to be a bit complicated and it took some time to learn. The onboarding process required patience as there were several steps to configure. Additionally, the reporting tools could be more flexible, offering more options to customize reports and view data according to personal preferences. Another issue I encountered was that sometimes payments take longer than expected or require extra verification, which can occasionally slow down operations. Review collected by and hosted on G2.com.

Verified User in Transportation/Trucking/Railroad
AT
Verified User in Transportation/Trucking/Railroad
Small-Business (50 or fewer emp.)
"Reliable Payment Automation That Simplifies Global Payouts"
5/5
What do you like best about Tipalti?

Tipalti is a reliable payment automation platform that simplifies global payouts and tax compliance. The interface is clean, setup is straightforward, and it significantly reduces manual work for finance teams. Customer support is responsive, and the system scales well as payment volumes grow. Review collected by and hosted on G2.com.

What do you dislike about Tipalti?

Tipalti has strong automation features, but the user interface can feel clunky and unintuitive at times. Some workflows are hard to customize, and onboarding took longer than expected. Customer support was okay, but not always timely. Overall useful, but there’s room for improvement. Review collected by and hosted on G2.com.

Verified User in Translation and Localization
AT
Verified User in Translation and Localization
Mid-Market (51-1000 emp.)
"Improved Invoice Tracking and Approvals, Though Automation Changes Can Be a Lift"
3.5/5
What do you like best about Tipalti?

We historically had no systematic invoice tracking and approval process, Tipalti has allowed us to implement newer processes Review collected by and hosted on G2.com.

What do you dislike about Tipalti?

No downsides, but if a change to automation while helpful, is sometimes a big lift for some team members Review collected by and hosted on G2.com.

Lisa V.
LV
Lisa V.
Finance Director
Small-Business (50 or fewer emp.)
"Serves the end-to-end need from purchase to pay"
4.5/5
What do you like best about Tipalti?

Great support team. Flexibility. Features serve our company Review collected by and hosted on G2.com.

What do you dislike about Tipalti?

Poor reporting capability. Would love the ability to make payments for a HNW individual. Given interest environment, would suggest any funding balance accumulates interest. Review collected by and hosted on G2.com.

Prem G.
PG
Prem G.
Group Financial Controller
Mid-Market (51-1000 emp.)
"Supplier Payments Made Easy"
4/5
What do you like best about Tipalti?

The mass payment feature is a great time saver Review collected by and hosted on G2.com.

What do you dislike about Tipalti?

Being able to track through and see supplier payments and a clear flow through of invoice paid to amount debited for audit purposes feels less refined

The application of fees on transactions is often a bit more confusing when supplying evidence of payments

The number of sync errors is often increasing Review collected by and hosted on G2.com.

Gieselle R.
GR
Gieselle R.
Accountant II
Enterprise (> 1000 emp.)
"Eased Global Payments and Automation with Tipalti"
5/5
What do you like best about Tipalti?

Tipalti has majorly reduced our manual workload and streamlined our payments system for remote/overseas workers. It's a very scalable way to automate global accounts payable--simple and easy to work with. Review collected by and hosted on G2.com.

What do you dislike about Tipalti?

So far, all seems okay with what we need. Review collected by and hosted on G2.com.