# Tipalti Reviews **Vendor:** Tipalti **Category:** [Accounts Payable Automation Software](https://www.g2.com/categories/ap-automation) **Average Rating:** 4.5/5.0 **Total Reviews:** 407 ## About Tipalti The only solution to automate your end-to-end payables process. Pick and choose from connected suite of solutions for accounts payable, global payments, procurement and employee expenses, helping eliminate 80% of your manual workload and close the books 25% faster. Tipalti enables you to easily onboard suppliers, partners, and freelancers, streamline PO generation, accelerate approvals, eliminate invoice entries, and make fast global payments to 196 countries in local currency. Also includes global tax compliance, 2 & 3-way PO matching, multi-entity support, OCR invoice scanning, employee expenses, physical and virtual cards Enjoy instant reconciliation with ERP integrations that include NetSuite, Quickbooks, Xero and Sage Intacct. We do all this while maintaining 98% customer satisfaction and working with some of the world's fastest-growing companies like Amazon Twitch, ClassPass, GoPro, GoDaddy, Twitter, Roblox, and Zola. ## Tipalti Pros & Cons **What users like:** - Users value the **ease of use** of Tipalti, enhancing onboarding and streamlining invoicing processes effortlessly. (156 reviews) - Users praise Tipalti's **responsive customer support** , noting their quick and helpful assistance enhances the overall experience. (72 reviews) - Users appreciate the **efficiency** of Tipalti, enjoying quick vendor payments and streamlined bill processing. (65 reviews) - Users appreciate the **time-saving automation** of Tipalti, streamlining payment processes and reducing manual effort significantly. (63 reviews) - Easy Setup (56 reviews) - Users appreciate the **user-friendly interface** of Tipalti, which simplifies managing tasks and enhances efficiency. (52 reviews) - Easy Payments (47 reviews) - Intuitive (40 reviews) - Automation (38 reviews) - Easy Integrations (37 reviews) **What users dislike:** - Users face **invoicing problems** with missing historical data and non-professional financial documentation, complicating payment processes. (39 reviews) - Users experience **delays in implementation and poor customer service** , leading to frustrations and unresolved issues. (30 reviews) - Users are frustrated with the **poor reporting** in Tipalti, which hinders accurate financial oversight and management. (25 reviews) - Sync Issues (25 reviews) - Users express frustration with **poor customer support** , highlighting unresolved issues and a lack of accountability from Tipalti. (22 reviews) - Learning Curve (16 reviews) - Users highlight **missing features** in Tipalti, such as inadequate reporting and syncing, hindering efficient usage. (16 reviews) - Users face **payment issues** with Tipalti, including payment delays and frustrating customer service experiences complicating resolutions. (15 reviews) - Time-Consuming (14 reviews) - Limited Customization (13 reviews) ## Tipalti Reviews ### 1. Tipalti Makes AP Processes Easier with Automation and Vendor Management **Rating:** 4.5/5.0 stars **Reviewed by:** Nicole L. | Senior Manager, Financial Shared Services (Accounts Payable & Accounts Receivable), Mid-Market (51-1000 emp.) **Reviewed Date:** May 22, 2026 **What do you like best about Tipalti?** What I like most about Tipalti is how much it has simplified and organized our processes. The vendor portal is a huge help – vendors can manage their own banking details and submit tax forms, reducing our team's administrative burden and the errors caused by manual updates. The ability to implement controls like TIN verification and approval workflows has also made our processes much tighter and more secure. Features like email approvals for bills are super convenient and save a lot of time. Being able to handle multiple entities and manage AP across them in a single system has been another big positive for us. Tipalti has also enabled us to process invoices faster and keep payments on time, which keeps our vendors happy. Having everything integrated seamlessly with NetSuite made the transition easier, and it’s been great to have both AP automation and mass payout capabilities in one solution. It’s not perfect – there are some limitations with reporting – but overall, it’s been a huge improvement for our workflows. **What do you dislike about Tipalti?** One area where Tipalti could continue to improve is in reporting and visibility into invoice activity, as well as team-level tracking. We’ve also found that some tax form updates require additional support. While these haven’t been major blockers, enhanced self-service capabilities would make the experience even smoother. **What problems is Tipalti solving and how is that benefiting you?** Tipalti helps us manage vendor payments, invoice processing, and compliance across multiple entities, reducing manual work and errors. The vendor portal and automated TIN verification ensure security and accuracy, while faster invoice processing keeps our payments on time. It’s also helped streamline approvals and integrate smoothly with NetSuite. Overall, Tipalti has made our AP processes more efficient and reliable, freeing up time for our team to focus on other priorities ### 2. Tipalti’s OCR and Automation Help Us Scale AP Without Adding Headcount **Rating:** 4.5/5.0 stars **Reviewed by:** Brandon P. | Knowledge Management Analysis Intern, Mid-Market (51-1000 emp.) **Reviewed Date:** May 18, 2026 **What do you like best about Tipalti?** The biggest upside Tipalti has offered is its standard OCR service. Having bills automatically read and coded has allowed our AP team to maintain our current headcount while more than doubling the number of bills processed. Beyond that, Tipalti Card and Tipalti Expenses have also been very helpful in automating some of our previously manual workflows. **What do you dislike about Tipalti?** We ultimately chose Tipalti because it lets us make prepayments to certain vendors, which essentially creates a “wallet” of funds that can be applied against specific purchase orders. This is very helpful, but Tipalti also effectively “locks” the purchase order coming from our ERP (NetSuite). Once a prepayment is made on a PO, the Tipalti system only allows those funds to be applied to bills tied to that same PO. If the PO changes, some manual accounting is required to correct things on the Tipalti side—for example, moving any unused prepayment funds to the right place. **What problems is Tipalti solving and how is that benefiting you?** Two main problems were solved for us. First was headcount: Tipalti has allowed us to greatly increase our bill volume without increasing headcount. Second, it has helped strengthen our control environment by making it much easier to capture bill approvals and payment approvers. ### 3. Tipalti Streamlined Our AP Process with Easy Onboarding and Smooth ERP Monitoring **Rating:** 5.0/5.0 stars **Reviewed by:** Tyler S. | AP Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** May 05, 2026 **What do you like best about Tipalti?** Tipalti is a wonderful platform that helps streamline our entire AP process. Onboarding was super easy, and the team was great to work with throughout. The integration log between Tipalti and the ERP we use is also simple to monitor, which makes troubleshooting a breeze. **What do you dislike about Tipalti?** Tipalti does leverage some AI in its reporting area, but I think the tool would improve a lot with more saved report options that are easy to adjust and modify as needed. **What problems is Tipalti solving and how is that benefiting you?** Tipalti helps reduce the risk of human error and cuts down on duplicated work. It makes paying vendors really easy, and I especially like that the onboarding process keeps all the necessary AP steps in one place. ### 4. Tipalti Streamlined Our AP with One Platform, Great Support, and Global Payments **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** May 05, 2026 **What do you like best about Tipalti?** Tipalti has been a great asset to our AP processes. One of the most valuable aspects is the ability to manage invoices and payments within a single platform, which eliminates the need to navigate multiple systems. It significantly improved our AP efficiency and visibility. The flexibility to manually process bills and execute external payments, particularly for international vendors, has also been critical in supporting our global operations. Customer support has been another highlight. The team is responsive, knowledgeable, and proactive in following up on support tickets. Having dedicated contacts like Ha and Alan has streamlined communication and ensured timely resolution of issues, including more complex cases such as duplicate sync errors with NetSuite. **What do you dislike about Tipalti?** There are still a few areas where the experience could be further enhanced. At times, the OCR functionality does not accurately capture invoice details, particularly for invoices in foreign languages, which requires manual intervention. Improving accuracy and reduce manual input is still expected **What problems is Tipalti solving and how is that benefiting you?** Tipalti has helped us centralize and streamline our accounts payable processes. It has made the accrual process more reliable and simplified vendor payments and tax compliance, particularly through the AP Hub and automated reporting tools. This has improved both efficiency and visibility into payment workflows, allowing the team to focus on higher-value activities ### 5. Effortless Vendor Management with Stellar Support **Rating:** 5.0/5.0 stars **Reviewed by:** Michelle H. | Accounts Payable, Mid-Market (51-1000 emp.) **Reviewed Date:** June 06, 2025 **What do you like best about Tipalti?** I really appreciated how Tipalti helped during the implementation process by holding our hand and walking us through configuring the program the way we wanted. The PO module is pretty easy to use, and we were able to train all of our employees on it. I like that their production team is always updating the program based on suggestions, which shows they listen to feedback. The support team is responsive and helps me when I need it. I also like the reporting options they provide since they make it easier for me to create an accrual. The initial setup was very easy with help from an implementation team and manager who were always available to us. **What do you dislike about Tipalti?** They've recently changed the PO system, and it's hard for me to tell what is the balance left over available on a PO. **What problems is Tipalti solving and how is that benefiting you?** Tipalti solved our API integration issues, eliminating the need for manual CSV uploads and keeping our financials current. It also simplifies setting up new vendors, requiring entry only once while handling TIN checks and obtaining documents. ### 6. Scaling Global Artist Payments **Rating:** 5.0/5.0 stars **Reviewed by:** Audrey M. | Co-Founder / COO, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** August 21, 2024 **What do you like best about Tipalti?** Tipalti's Mass Payments tool has helped us streamline the monthly royalty payments we make to thousands of music artists around the world. Prior to integrating with Tipalti, our team spent a significant amount of time processing these payments manually - from collecting payment details and tax forms to processing payments and tracking balances. But since integrating with Tipalti via an in-product experience (a simple developer set-up via APIs and iFrames), users are able to directly manage their payment methods and tax forms, saving our team hours of work and getting the royalty payments paid out to our users more quickly. Their team is always incredibly supportive, proactively engaging with our company for cross-marketing opportunities and easy to work with should we run into any product issues or questions. Overall, we're so glad to be working with Tipalti! **What do you dislike about Tipalti?** So far, we haven’t had any issues using Tipalti as our mass payments solution. **What problems is Tipalti solving and how is that benefiting you?** Tipalti has transformed how we handle our music artist royalty payments. Previously, manual payment processes created a hard ceiling on how many artists we could work with as it was a significant bottleneck to growth - we needed to solve the problem of paying artists at scale in order to scale our user base. By integrating Tipalti's mass payments experience directly in our users' dashboard, with the direct iFrame & API integration, and auto-syncing the bills and payees with QuickBooks, we've been able to automate our payments experience and eliminate the bottlenecks entirely. Overall, this integration has allowed us to confidently scale our artist network globally, paying artists accurately and on time regardless of payment type or location. Working with Tipalti hasn't just improved efficiency, it's fundamentally unlocked new growth opportunities for our business. ### 7. Unpeccable Service **Rating:** 4.5/5.0 stars **Reviewed by:** Kristi H. | Payment Operations Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** August 27, 2024 **What do you like best about Tipalti?** Having worked with a few payout providers, the key trait that stands out to me is Tipalti's unwavering commitment to helping their customers. I receive quick responses from their basic support team, and for more escalated matters, my appointed account manager, and sometimes even the CEO (!) have jumped into a discussion with me. Working in tech, I expect problems to happen from time to time. But the speed at which the entire Tipalti team works to provide answers and clear solutions makes all the difference. It's a horrible customer experience when you're trying to work with your payout provider and they seem disconnected and disingenuous to provide a solution. Tipalti is the opposite of that. I feel like they invest in our company, and they receive my customer loyalty in return. I think Tipalti is also pretty easy to use once you get the hang of the internal vernacular and formatting, unlike with some programs that still don't feel very instinctual after learning the basics. I have used Tipalti daily for almost 5 years at this time and feel quite familiar with the software. **What do you dislike about Tipalti?** There are some more complex payout rules I'd like to incorporate into our payout routine which is not yet possible. In a perfect world Tipalti could do pay-ins and payouts, so I wouldn't need another PSP for this, but maybe one day. **What problems is Tipalti solving and how is that benefiting you?** My Company falls under marketplace and regulations within the last few years has made it difficult to move all of our payouts through Tipalti anymore. However, I know their team is actively researching these regulations to look for solutions on our behalf. ### 8. Tipalti saves me at least 10-15 hours a week! **Rating:** 4.5/5.0 stars **Reviewed by:** Nicholas B. | Sr. Accounant, Mid-Market (51-1000 emp.) **Reviewed Date:** January 31, 2025 **What do you like best about Tipalti?** The platform lets me pay all five of my entities in a single workflow across multiple currencies, which has been a major efficiency gain. It’s also very easy to use, with a clear, intuitive interface that makes day-to-day payment processing simpler and more streamlined. **What do you dislike about Tipalti?** At times, the server speed is slow, which can affect efficiency when processing payments or moving between modules. The PO process also feels a bit clunky and often requires workarounds, making it more time-consuming than it should be. **What problems is Tipalti solving and how is that benefiting you?** Tipalti saves me significant time by eliminating the need to log into multiple bank portals just to issue payments. On top of that, the AP automation for invoice intake and processing streamlines the entire workflow, cuts down on manual effort, and ultimately improves overall efficiency. ### 9. Super Convenient Mobile Receipt Scanning That Saves Time **Rating:** 5.0/5.0 stars **Reviewed by:** Rohan D. | Account Executive, Computer Software, Mid-Market (51-1000 emp.) **Reviewed Date:** February 12, 2026 **What do you like best about Tipalti?** its very convenient and I save a lot of time with scanning receipts through my phone instead of uploading it on web. saves a lot of steps. It was easy to set up as well **What do you dislike about Tipalti?** Nothing that I have found yet. its very easy to use **What problems is Tipalti solving and how is that benefiting you?** we used to have a system that was only web based and I would have to take a picture from my phone and sent it to my email and then download it to my computer and then upload to the website. took forever. not I can scan receipts as I get them instead of waiting till I get to the hotel and perhaps lose it. so saving time and money. ### 10. Tipalti Makes Expense Receipt Capture Easy and Convenient **Rating:** 5.0/5.0 stars **Reviewed by:** Neil S. | Senior Vice President, Mid-Market (51-1000 emp.) **Reviewed Date:** May 07, 2026 **What do you like best about Tipalti?** The best part of Tipalti is that I can load all receipts on my phone at the time I receive them. Receipts never get lost and are stored on my phone for safekeeping. **What do you dislike about Tipalti?** Nothing really. Once you get through the set-up process it is very convenient and easy to use. **What problems is Tipalti solving and how is that benefiting you?** Our process was very paper and email driven causing delays in payments. Tipalti has solved these issues. ### 11. Customer of Tipalti for 1.5 years and very satisfied with the solution to date **Rating:** 4.5/5.0 stars **Reviewed by:** Ajit K. | Group Financial Controller, Mid-Market (51-1000 emp.) **Reviewed Date:** May 01, 2025 **What do you like best about Tipalti?** UX is good and relatively easy to understand, even for first time users. Approvers seem to like the platform. The ability to adjust approval flows ad-hoc is a real bonus as this is not a common feature for competitors on the market. **What do you dislike about Tipalti?** Currently restricted to accounts payable functionality only and would prefer if the solution also addressed virtual cards and physical cards. Would also prefer if they operated via data rails and payments were taken directly from bank, rather than via their wallet - Airbases for example operate over data rails. **What problems is Tipalti solving and how is that benefiting you?** Simplifies the invoice approval process and allows us to build in more granular approval flows, where we didn't have them before. ### 12. Outstanding Features That Exceed Expectations **Rating:** 5.0/5.0 stars **Reviewed by:** Fia T. | Accountant, Mid-Market (51-1000 emp.) **Reviewed Date:** December 18, 2025 **What do you like best about Tipalti?** What I like best about Tipalti is how it streamlines the entire payables process in one platform. It automates vendor onboarding, tax form collection, approvals, and global payments, which significantly reduces manual work and errors. I also appreciate its strong compliance features, real-time visibility into payment status, and seamless integrations with accounting systems—these make month-end close and audits much more efficient. **What do you dislike about Tipalti?** What I dislike about Tipalti is that it can feel complex and not very intuitive, especially for new users. Some workflows require multiple steps, which can slow things down for simple tasks. Customization options are also somewhat limited, and certain reports or configurations require support assistance. Additionally, processing times and system lag can occasionally be an issue, and troubleshooting errors isn’t always straightforward. **What problems is Tipalti solving and how is that benefiting you?** None ### 13. Tipalti Speeds Up Invoice Approvals **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.) **Reviewed Date:** May 15, 2026 **What do you like best about Tipalti?** I love that Tipalti helps reduce the time it takes to approve invoices. **What do you dislike about Tipalti?** I wish there were dynamic approvals. For example, when multiple people need to approve an invoice, I’d prefer it didn’t require a strict, sequential approval chain. Instead, it should allow approval from any of the designated approvers at any time. **What problems is Tipalti solving and how is that benefiting you?** Tipalti has helped us close A/P two days earlier than we have in the past. As a result, we’ve been able to unlock efficiencies in our month-end close process without sacrificing quality. ### 14. Tipalti Makes Life Easier for any AP Department **Rating:** 5.0/5.0 stars **Reviewed by:** Shereen B. | Accounts Payable Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** September 27, 2023 **What do you like best about Tipalti?** We are now integrating Vendor invoices and payments using OCR and this feature will be extremely useful and helpful in decreasing our daily workload. Cutting down on having to call to verify bank details as vendors enter their own details. Very excited for this. **What do you dislike about Tipalti?** There should be a way to select multiple bills within the Payee profile screen for that one payee instead of having to go to the Pending Payments screen. **What problems is Tipalti solving and how is that benefiting you?** We have thousands of Creators to pay weekly and Tipalti takes the stress out of having to manually enter all ACH banking informations for each. Security wise, there is always constant communication from the Tipalti team when a clients information changes or there are any red flags. ### 15. Effortless Expense Management with Smart Features **Rating:** 5.0/5.0 stars **Reviewed by:** Laura W. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 09, 2026 **What do you like best about Tipalti?** I love how easy it is to use Tipalti for uploading expense reports. The app makes it really easy to upload multiple receipts at a time, and it's smart because it knows the patterns for different budget tagging. This feature, along with its pattern recognition, makes the whole process much faster and easier without the need for selecting all the different budget tags manually. It's really smart and efficient, and I can't think of anything that doesn't work well. **What do you dislike about Tipalti?** I can't think of anything I dislike. **What problems is Tipalti solving and how is that benefiting you?** I find Tipalti makes it easy to upload receipts and submit expense reports. Its smart pattern recognition speeds up the process by automating budget tagging. ### 16. Tipalti Review **Rating:** 5.0/5.0 stars **Reviewed by:** Pablo Rafael P. | Gerente de Nómina, Mid-Market (51-1000 emp.) **Reviewed Date:** September 09, 2025 **What do you like best about Tipalti?** ERP integrations have saved me significant time. I'm in love with this product. **What do you dislike about Tipalti?** There is no fully functional mobile app available, which restricts mobile access. **What problems is Tipalti solving and how is that benefiting you?** Manual and Inefficient Accounts Payable (AP) Workflows: Without automation, AP teams spend a huge amount of time on repetitive, manual tasks like data entry, chasing invoice approvals, and reconciling payments. ### 17. Best Application for processing Royalty payments **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Music | Small-Business (50 or fewer emp.) **Reviewed Date:** June 23, 2025 **What do you like best about Tipalti?** What I like best about Tipalti is how effortlessly it handles complex payment workflows, especially for global payouts and royalties. It automates the entire process — from vendor onboarding and tax compliance to accurate, on-time payments — which has significantly reduced manual work and errors. Managing royalty payments used to be time-consuming, but with Tipalti, it’s smooth, reliable, and scalable as we grow. It truly takes the stress out of financial operations. **What do you dislike about Tipalti?** What I dislike about Tipalti is that the interface can feel a bit unintuitive at times, especially when trying to navigate detailed reports or make specific customizations. There’s also a bit of a learning curve initially, and support response times could be faster in some cases. **What problems is Tipalti solving and how is that benefiting you?** Tipalti is solving the problem of managing complex, high-volume global payments and royalty disbursements. It automates vendor onboarding, tax compliance, approvals, and payments — all in one platform. This has saved us a huge amount of manual effort, minimized errors, improved compliance, and ensured faster, more reliable payments to partners and creators. It’s made our finance operations much more efficient and scalable. ### 18. Tipalti is 10/10 **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Legal Services | Mid-Market (51-1000 emp.) **Reviewed Date:** September 28, 2022 **What do you like best about Tipalti?** As an Accounts Payable associate managing hundreds of payments every month across multiple global entities, Tipalti has become an essential part of my daily workflow. The platform’s automation, clarity, and reliability have significantly streamlined our payment processes. What once required extensive manual effort is now faster, more accurate, and far more efficient. Tipalti allows me to manage high volumes of international payments with confidence, ensuring vendors are paid on time and in their preferred methods while maintaining compliance across regions. The visibility into payment status, audit trails, vendor onboarding, and tax documentation has reduced friction in our operations and minimized back-and-forth both internally and externally. Overall, Tipalti has made the AP function more seamless and scalable. It supports the complexity of operating across multiple entities and currencies, and it allows me to focus more on value-added work rather than repetitive tasks. It has truly elevated the way our team manages global payables. **What do you dislike about Tipalti?** While Tipalti has greatly improved many parts of our AP process, there are a few areas where I’d love to see continued enhancement. One challenge is that payment failures or sync issues with our ERP don’t always come with clear explanations or definitive resolutions, which can make troubleshooting more difficult. Additionally, the current invoice approval workflow is limited—approvals must follow a set order rather than allowing for dynamic routing based on amount, department, or other criteria. More flexibility in this area would make the process more efficient for our team. **What problems is Tipalti solving and how is that benefiting you?** Tipalti solves the problem of allowing large payment batches, instead of having to issue individual wires. Tipalti solves the problem of being able to make payments to banks all over the world in many different currencies. ### 19. Support-Oriented with Payment **Rating:** 4.5/5.0 stars **Reviewed by:** John O. **Reviewed Date:** November 28, 2025 **What do you like best about Tipalti?** I really appreciate Tipalti's support team, who are both friendly and provide helpful solutions, making any issues I encounter much easier to handle. The initial setup of Tipalti was really easy, mainly because we received a lot of support during the first days, which made the transition smooth. I value the functionality that Tipalti provides for payments and invoices, allowing us to efficiently manage transactions, especially with the diverse countries involved in our processes. Additionally, having Tipalti as a source of AP information is incredibly beneficial as it consolidates our accounts payable, simplifying payment processes across different regions. **What do you dislike about Tipalti?** For some payments over $75,000, it takes a lot of time to process. Tipalti can withdraw the funds from our bank account, but this process takes four days, causing delays in our payments. **What problems is Tipalti solving and how is that benefiting you?** I use Tipalti to manage payments to contractors and vendors globally, centralizing AP information. It simplifies payments and invoicing, though large transactions can be slow. The support team is excellent, assisting during setup, but cross-border payment delays need improvement. ### 20. User-Friendly with Efficient Payment Processing **Rating:** 5.0/5.0 stars **Reviewed by:** Adela K. **Reviewed Date:** November 27, 2025 **What do you like best about Tipalti?** I find Tipalti to be an incredibly user-friendly platform that does not require any specific technical expertise to navigate effectively. It significantly enhances the efficiency of our payment processing, ensuring timely payments and accurate invoice management. The platform is well-designed, allowing me to access specific areas such as bills and supplier payment information directly, which greatly streamlines the checking of invoices and cross-referencing with our accounting system. I appreciate having a centralized system that provides real-time visibility, especially for reconciliation purposes. The initial setup of Tipalti was straightforward, reinforcing its user-friendly nature. For companies dealing with a large volume of transactions, I would rate my likelihood to recommend Tipalti a perfect 10, showcasing its effectiveness for managing extensive transaction operations. **What do you dislike about Tipalti?** I find the integration with other systems to be challenging. Specifically, it has been difficult for the integration to work smoothly and effectively, which creates issues especially when syncing with the accounting software. This problem has occasionally resulted in duplicated invoices within the accounting system, which can disrupt our operations and require additional efforts to resolve. Although I'm arranging a call to address this issue and ensure smoother operation, the initial transition period with these integrations is notably troublesome. **What problems is Tipalti solving and how is that benefiting you?** I find Tipalti streamlines payment processing and invoice management, ensuring timely payments and accurate uploads. The centralized system aids real-time reconciliation, and its user-friendly platform eliminates the need for specific tech experience. ### 21. Streamlined AP Processes, Easy Vendor Management **Rating:** 5.0/5.0 stars **Reviewed by:** Denzel N. **Reviewed Date:** November 24, 2025 **What do you like best about Tipalti?** I love how Tipalti supports onboarding new vendors with ease, validates tax forms, and securely stores banking information, which significantly streamlines our processes. The platform's ability to handle payment processing is invaluable, ensuring efficient and timely financial transactions. Additionally, Tipalti greatly enhances our team's workflow by simplifying approval controls, making it easier to manage and process invoices. I'm particularly impressed with the way it organizes and schedules payments for invoices with varied due dates directly syncing to our ERP system, allowing our company to maintain organization and efficiency. It seamlessly integrates with Quickbooks, which creates a unified workflow and eliminates the hassle of manual synchronization, making our accounting processes much smoother. The initial setup was mostly easy, which eased my transition to this new system. Overall, Tipalti has transformed how we handle accounts payable, making previously manual tasks into automated, effortless operations. **What do you dislike about Tipalti?** Sometimes it defaults wrong vendors for uploaded invoices. **What problems is Tipalti solving and how is that benefiting you?** Tipalti streamlines AP automation, vendor management, and payment processing, enhancing efficiency by validating tax forms and storing banking info. It facilitates invoice processing, aligns with our ERP system, and integrates seamlessly with Quickbooks, simplifying organization and workflow. ### 22. An Strong Solution for Modern AP **Rating:** 4.5/5.0 stars **Reviewed by:** Joe L. | Accounting Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** September 02, 2025 **What do you like best about Tipalti?** Tipalti is a standout AP automation solution that truly simplifies and elevates the payables process. It handles everything end-to-end, from supplier onboarding and invoice capture to approvals, payments, and reconciliation, which reduces manual work and speeds up month-end close. What sets it apart is its ability to manage global payments effortlessly, supporting multiple currencies, payment methods. The platform is intuitive and user-friendly, with OCR-powered invoice coding and a self-service supplier portal that reduces back-and-forth communication. It integrates seamlessly with major ERPs like NetSuite ensuring smooth data flow and reconciliations. Our team consistently values Tipalti’s ease of use, responsive customer support, and scalability for fast-growing companies. **What do you dislike about Tipalti?** The only drawback we’ve experienced is that the NetSuite integration isn’t 100% accurate. When purchase orders are updated after an invoice has already been matched in Tipalti, the record may fail to post in NetSuite, which occasionally requires manual intervention. **What problems is Tipalti solving and how is that benefiting you?** Tipalti drives efficiency in AP for a small team and the automated invoice capture ensures bills aren't falling through the cracks. Approval workflows help to ensure compliance with our polices and Tipalti is a central strong repository for all things AP. ### 23. Reliable AP Tool with Excellent Support and Room for Small Improvements **Rating:** 4.5/5.0 stars **Reviewed by:** Ace J. | Corporate Accountant, Mid-Market (51-1000 emp.) **Reviewed Date:** May 05, 2025 **What do you like best about Tipalti?** Tipalti has been a reliable and efficient solution for our accounts payable processes. One of the standout aspects is their exceptional customer support — their team is consistently quick to respond, and their willingness to resolve issues goes above and beyond. This level of support gives us confidence and peace of mind, especially when dealing with time-sensitive matters. The integration with NetSuite has also been a major benefit. It streamlines our workflow and significantly reduces manual work, allowing us to save valuable time and focus on more strategic tasks. Additionally, the user interface is clean and intuitive, making it easy to navigate and train new team members. Overall, Tipalti has enhanced our AP operations with its strong functionality and dependable support. Highly recommended for teams looking for a seamless and scalable AP solution. **What do you dislike about Tipalti?** There are a couple of areas where we’d love to see improvement. Occasionally, when creating a payment batch with multiple invoices, the batch can be lost if something interrupts the process, requiring us to start over. A “save for later” function would be a great enhancement. Additionally, when our accounting period is locked and approved invoices can’t sync to NetSuite (which is understandable), it would be helpful to have a more efficient way to mass update invoice dates. Currently, we need to retract approval on each invoice individually, adjust the date, and re-approve — a bit time-consuming for monthly cycles. Overall, Tipalti remains a strong and valuable tool in our AP workflow, and with a few usability enhancements, it could be even better. We’re excited to see how the platform continues to evolve. **What problems is Tipalti solving and how is that benefiting you?** Tipalti is helping us streamline and automate our accounts payable processes, especially with invoice approvals, payment batching, and syncing to NetSuite. The seamless integration with NetSuite has significantly reduced manual data entry and reconciliation, saving us time and minimizing errors. Additionally, their responsive and dedicated customer support helps us quickly resolve issues, which is especially valuable in a fast-paced finance environment. Overall, Tipalti simplifies our AP workflow and gives us more control and efficiency in managing vendor payments. ### 24. Best for those who use Sage Intacct, have a variety of approvers, and want PDF support auto-imported **Rating:** 4.5/5.0 stars **Reviewed by:** Lydia O. | Controller, Mid-Market (51-1000 emp.) **Reviewed Date:** October 11, 2023 **What do you like best about Tipalti?** Tipalti interacts very well with Sage Intacct. You can have as many approvers as you want for free. Approvers do not need to manage a login, they just need to keep an eye out for approval emails. OCR and auto-coding work well. We started using the expenses feature for staff reimbursements and are excited that we no longer need to have staff fill out forms manually. **What do you dislike about Tipalti?** Having to keep the account funded. Reconciliation reports are not able to be run by accrual date. When staff reimbursements are approved, they are coded to that day (not to the day they occur) so they are not accrued easily. **What problems is Tipalti solving and how is that benefiting you?** Tipalti is working on refining options for their credit card system ### 25. Great and easy tool **Rating:** 5.0/5.0 stars **Reviewed by:** Ramon G. | VP Operations, Mid-Market (51-1000 emp.) **Reviewed Date:** January 15, 2026 **What do you like best about Tipalti?** Extremely easy to use. I can get my tasks done using my tablet or from my phone. Very efficient and fast. On the rare occasion I have any issues, customer support is at my finger tips and has very fast response. **What do you dislike about Tipalti?** I do not see any downsides to using Tipalti so far, and I have been using it for a long time **What problems is Tipalti solving and how is that benefiting you?** I can review all invoices easily and quickly to ensure everything is correct before sending payments out. ### 26. Saves Time, But Setup Requires Patience **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** October 03, 2025 **What do you like best about Tipalti?** I appreciate the automated invoice processing and payment features of Tipalti, which significantly save me time and reduce manual errors. The system efficiently captures and fills data automatically, eliminating the need for manual entry and double-checking, thereby streamlining the accounts payable workflow. This automation not only speeds up the entire process but also makes payments smoother and faster since everything is approved and processed promptly. The organization and accuracy that Tipalti brings to financial management make it an efficient tool in our business operations. **What do you dislike about Tipalti?** I found the setup process for Tipalti to be a bit complicated and it took some time to learn. The onboarding process required patience as there were several steps to configure. Additionally, the reporting tools could be more flexible, offering more options to customize reports and view data according to personal preferences. Another issue I encountered was that sometimes payments take longer than expected or require extra verification, which can occasionally slow down operations. **What problems is Tipalti solving and how is that benefiting you?** I use Tipalti to automate invoice processing, reducing manual work and errors, which speeds up the AP workflow and makes payments smoother and faster, keeping everything organized and efficient. ### 27. Reliable Payment Automation That Simplifies Global Payouts **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Small-Business (50 or fewer emp.) **Reviewed Date:** January 29, 2026 **What do you like best about Tipalti?** Tipalti is a reliable payment automation platform that simplifies global payouts and tax compliance. The interface is clean, setup is straightforward, and it significantly reduces manual work for finance teams. Customer support is responsive, and the system scales well as payment volumes grow. **What do you dislike about Tipalti?** Tipalti has strong automation features, but the user interface can feel clunky and unintuitive at times. Some workflows are hard to customize, and onboarding took longer than expected. Customer support was okay, but not always timely. Overall useful, but there’s room for improvement. **What problems is Tipalti solving and how is that benefiting you?** Tipalti solves the challenge of managing manual, error-prone global payments and compliance by automating vendor onboarding, approval workflows, and international payouts in one system. This benefits us by significantly reducing processing time and errors and giving better visibility into payables, allowing the finance team to scale operations efficiently without adding extra workload. ### 28. Improved Invoice Tracking and Approvals, Though Automation Changes Can Be a Lift **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Translation and Localization | Mid-Market (51-1000 emp.) **Reviewed Date:** May 07, 2026 **What do you like best about Tipalti?** We historically had no systematic invoice tracking and approval process, Tipalti has allowed us to implement newer processes **What do you dislike about Tipalti?** No downsides, but if a change to automation while helpful, is sometimes a big lift for some team members **What problems is Tipalti solving and how is that benefiting you?** Having all invoices in the system allows for us to better track expenses and costs. ### 29. Serves the end-to-end need from purchase to pay **Rating:** 4.5/5.0 stars **Reviewed by:** Lisa V. | Finance Director, Small-Business (50 or fewer emp.) **Reviewed Date:** February 17, 2023 **What do you like best about Tipalti?** Great support team. Flexibility. Features serve our company **What do you dislike about Tipalti?** Poor reporting capability. Would love the ability to make payments for a HNW individual. Given interest environment, would suggest any funding balance accumulates interest. **What problems is Tipalti solving and how is that benefiting you?** Processing of incoming invoices, suggestive coding, invoice approval and payment for a portion of our invoices. ### 30. Supplier Payments Made Easy **Rating:** 4.0/5.0 stars **Reviewed by:** Prem G. | Group Financial Controller, Mid-Market (51-1000 emp.) **Reviewed Date:** June 06, 2025 **What do you like best about Tipalti?** The mass payment feature is a great time saver **What do you dislike about Tipalti?** Being able to track through and see supplier payments and a clear flow through of invoice paid to amount debited for audit purposes feels less refined The application of fees on transactions is often a bit more confusing when supplying evidence of payments The number of sync errors is often increasing **What problems is Tipalti solving and how is that benefiting you?** Timely payments of AP invoices ### 31. Eased Global Payments and Automation with Tipalti **Rating:** 5.0/5.0 stars **Reviewed by:** Gieselle R. | Accountant II, Enterprise (> 1000 emp.) **Reviewed Date:** December 19, 2025 **What do you like best about Tipalti?** Tipalti has majorly reduced our manual workload and streamlined our payments system for remote/overseas workers. It's a very scalable way to automate global accounts payable--simple and easy to work with. **What do you dislike about Tipalti?** So far, all seems okay with what we need. **What problems is Tipalti solving and how is that benefiting you?** IT HAS SIGNIFICANTLY EASED US AND REDUCED OUR MANUAL TASKS. As an accountant, we used to allot a significant portion of our week on the "manual grind"—data entry, chasing approvals, and reconciling bank statements. Tipalti has made it much easier. ### 32. Seamless Payables and Xero Integration with Tipalti **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.) **Reviewed Date:** May 04, 2026 **What do you like best about Tipalti?** Tipalti handles our Payables seamlessly, collecting Tax data, Payment Data and integrates with our Xero account without issue. It also handles our outbound payments as part of some of our temporary payment processes. **What do you dislike about Tipalti?** The cost of the Expense module is too high for us to make the platform sticky enough to consolidate. **What problems is Tipalti solving and how is that benefiting you?** Helping us manage our AP finances and workflows without delay. Before we were working with external AP teams to manage which was frustrating and lacked clarity to us. ### 33. Efficient, fluid and reliable **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** May 20, 2023 **What do you like best about Tipalti?** Efficient processing, easy handling easy to use, simplicity in entering payment data, in obtaining Swift confirmations and invoices **What do you dislike about Tipalti?** Consider optimizing user dashboards for mobile, more precision in timing **What problems is Tipalti solving and how is that benefiting you?** Enabling swift receipt of the money orders by the payees without causing undue and unnecessary delays, thus shortening time to process payments and increasing overall efficiency. ### 34. Excellent Customer Service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Mid-Market (51-1000 emp.) **Reviewed Date:** August 26, 2024 **What do you like best about Tipalti?** What I like best about Tipalti is how user-friendly and reliable it is. The interface makes navigating and managing tasks simple, and it works really well for someone like me who’s handling accounts payable on my own. The integration with NetSuite has saved a ton of time, particularly with bank reconciliations and cutting out the need for manual journal entries. I also really appreciate the efficiency it brings to our invoice processing and payment workflows—it’s helped us shorten our month-end close by a full day. Another huge win is the customer support. I always get quick responses, whether I contact our account rep or hop on a chat. They’re helpful, knowledgeable, and genuinely seem to care about resolving issues. Having consistent points of contact builds a lot of trust too. Plus, the added features like virtual card payments have given us opportunities to earn cashback without disrupting our processes. Overall, Tipalti has made my job easier and freed me up to focus on more strategic tasks. **What do you dislike about Tipalti?** Implementing the system took longer than expected, and the process had a few hiccups. However, once we were up and running, everything smoothed out, and the support we received during that period was excellent. Overall, these are pretty minor compared to the benefits we’ve gained. **What problems is Tipalti solving and how is that benefiting you?** Tipalti has helped us streamline our accounts payable process, reduce manual work, and speed up month-end close by a full day. The integration with NetSuite has eliminated the need for extra journal entries and simplified bank reconciliations. It’s also improved vendor payments with faster processing and the option to use virtual cards for cashback. As a one-person AP department, Tipalti has been a lifesaver, letting me tackle other projects while keeping everything running smoothly. ### 35. The Service works as expected and has become one of our pillars **Rating:** 5.0/5.0 stars **Reviewed by:** Aymen E. | O, Small-Business (50 or fewer emp.) **Reviewed Date:** July 04, 2022 **What do you like best about Tipalti?** Over the years I've started to realize why Tipalti is ahead of other provider. They are very keen on making their product solves our challenges and removes friction. **What do you dislike about Tipalti?** I'm not finding anything I dislike so far. **What problems is Tipalti solving and how is that benefiting you?** Allowing us to process payouts all over the world with ease and via API ### 36. Experience has been very good, with the implementation to actual production **Rating:** 5.0/5.0 stars **Reviewed by:** Mike E. | Consultant-Financial & Program Mgt Support for MOX OSPCE & Engineering, Small-Business (50 or fewer emp.) **Reviewed Date:** August 21, 2024 **What do you like best about Tipalti?** ease of checking invoices, downloading of documents and PO creation Generating reports is easy and makes reporting out to executives a breeze **What do you dislike about Tipalti?** nothing, I like everything nothing to dislike Staying connected longer could improve. Just a little frustrating. But overall, good **What problems is Tipalti solving and how is that benefiting you?** faster invoice processing, bill payments and PO creation ### 37. Outstanding Experience from Start to Finish **Rating:** 5.0/5.0 stars **Reviewed by:** Ileana G. | Founder, Enterprise (> 1000 emp.) **Reviewed Date:** November 18, 2025 **What do you like best about Tipalti?** I appreciate that Tipalti provides a form that is straightforward and easy to complete. I also find it helpful that it offers the option to break down the requests I make, which allows me to keep track of the work I have submitted in order to receive POs. **What do you dislike about Tipalti?** Right now, there isn't anything I dislike. **What problems is Tipalti solving and how is that benefiting you?** This tool has been useful for keeping track of invoices from vendors and similar documents. It helps me stay organized and manage these records more efficiently. ### 38. Accounts Payable Automation **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Mid-Market (51-1000 emp.) **Reviewed Date:** September 12, 2025 **What do you like best about Tipalti?** What I like best about Tipalti is how it simplifies integration and makes handling financial processes smoother overall. The integration with NetSuite has been a big help, and when any sync issues come up, the team is responsive and proactive in helping resolve them. I also appreciate how the platform centralises multiple functionalities like AP, procurement, and potentially even expenses. It's convenient to have everything in one system, and their AI and OCR features usually work quite well in capturing invoice details accurately. Another aspect I value is the customer support. Whenever I’ve faced challenges, the team has been available to assist - whether it’s getting engineers involved to sort out sync issues or arranging calls to walk through specific problems. They’re easy to reach out to, and it’s clear they’re focused on resolving issues quickly. On top of that, I’ve found the regular product updates and new features, like the recent integration of Statement.io for treasury processes, to be promising for expanding how we can use Tipalti. **What do you dislike about Tipalti?** While the support team is helpful, having to raise multiple tickets for similar problems can feel a bit tedious at times. It would be great if there was a more streamlined way to address recurring issues or to handle multiple tickets with the same agent for consistency. **What problems is Tipalti solving and how is that benefiting you?** Tipalti helps us address inefficiencies in managing accounts payable, procurement, and vendor payments. By integrating with NetSuite, it reduces manual bookkeeping tasks and centralizes our financial processes, saving a lot of time. It also simplifies tracking payments across different currencies and subsidiaries, which can otherwise get complicated. The platform’s automation and AI features make it easier to handle invoices and payments more accurately, ultimately allowing us to focus on higher-value tasks. ### 39. Effortless receipt tracking makes expense management/getting reimbursed a breeze! **Rating:** 5.0/5.0 stars **Reviewed by:** Rebecca H. | Teacher Opera and Drama, Mid-Market (51-1000 emp.) **Reviewed Date:** January 12, 2026 **What do you like best about Tipalti?** I like being able to take pictures of my receipts. The minute I spend money so that I don't lose the receipts. **What do you dislike about Tipalti?** Nothing. I love everything about it. I am the one buying stuff and getting reimbursed. **What problems is Tipalti solving and how is that benefiting you?** I always lose receipts and then end up having to pay for classroom supplies myself. ### 40. Minimalist Design with Scope for Enhanced Analytics **Rating:** 4.0/5.0 stars **Reviewed by:** Mykhailo K. | Legal Operations & Automation Manager, Enterprise (> 1000 emp.) **Reviewed Date:** December 16, 2025 **What do you like best about Tipalti?** I like Tipalti for its minimalist interface and only-needed functionality. It really helps my eyes not to look for what I need but find it in seconds. **What do you dislike about Tipalti?** The visualized analytics is something that is truly missing. Table reports are awesome, but they take more time to be able to look into data compared to a graph or chart that would show you trends. **What problems is Tipalti solving and how is that benefiting you?** I use Tipalti to submit and track business expenses. It acts as the source of truth for all billed expenses, facilitating reimbursement. I appreciate its minimalist interface and needed functionality, helping me find what I need quickly. ### 41. Simplifies Global Payments Seamlessly **Rating:** 5.0/5.0 stars **Reviewed by:** Oleg G. | CEO **Reviewed Date:** November 11, 2025 **What do you like best about Tipalti?** I appreciate the diversity of supported countries that Tipalti offers, which allows us to simplify payments to users from different countries through one payment system. This capability is incredibly valuable as it enables us to develop our service in these supported countries effectively. Additionally, the initial setup of Tipalti was quite easy due to the assistance we received from a good specialist from Tipalti. This support made the onboarding process smooth and hassle-free. Overall, these features make Tipalti an essential tool for our operations, and I am highly likely to recommend it to others. **What do you dislike about Tipalti?** Nothing **What problems is Tipalti solving and how is that benefiting you?** We use Tipalti to simplify mass payments globally through one system, making it easier to expand services in various supported countries. ### 42. Tipalti user freindly portal :-) **Rating:** 5.0/5.0 stars **Reviewed by:** Monisha N. | Lead - Controllership finance, Small-Business (50 or fewer emp.) **Reviewed Date:** August 27, 2024 **What do you like best about Tipalti?** Vendor Payments are secure; payment entries are hitting back to our software without any manuall intervention. time saving, low charges **What do you dislike about Tipalti?** indian timing tipalti wont be speed that much **What problems is Tipalti solving and how is that benefiting you?** Time saving, auto capturing of invoice details are good and attractive feature of Tipalti ### 43. Makes life easy **Rating:** 4.5/5.0 stars **Reviewed by:** Attila S. | Community Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** September 17, 2025 **What do you like best about Tipalti?** I really like the automatization of the whole invoice processes. Easy to submit invoices. Easy to manage them and approve them for payments. **What do you dislike about Tipalti?** Personally I did not find any negative experiences while using the software. **What problems is Tipalti solving and how is that benefiting you?** For me the biggest downside was that I had to look for payment terms and send the invoices according to this. This was creating a lot of extra management of collecting and submitting the invoices on time. With Tipalti I can sent everything at once and the software helps us to submit them on timely manner and arrange the payments on time. Very grateful that we using Tipalti. ### 44. Excellent Functionality and a Great Team **Rating:** 5.0/5.0 stars **Reviewed by:** Yaakov P. | Partner, Small-Business (50 or fewer emp.) **Reviewed Date:** February 20, 2026 **What do you like best about Tipalti?** The functionality and the workers i have dealt with **What do you dislike about Tipalti?** Havent used it long enough to have an opinion **What problems is Tipalti solving and how is that benefiting you?** Payments of clients ### 45. Effortless Payments and Real-Time Tracking Simplify AP **Rating:** 5.0/5.0 stars **Reviewed by:** Jenny Lyn Y. | Accounting Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** December 18, 2025 **What do you like best about Tipalti?** Easy to use. Real-time payment status tracking for both payee and payor. It can track duplicate billing **What do you dislike about Tipalti?** As of now, none. It is still working fine based on our need. **What problems is Tipalti solving and how is that benefiting you?** Reduces Manual AP workload. It helps us in paying our contractor from another country with ease ### 46. Great solution that I use every day! **Rating:** 5.0/5.0 stars **Reviewed by:** Alfonso H. | Property Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** October 13, 2025 **What do you like best about Tipalti?** I have been using Tipalti for two years. It is an essential part of my daily routine. They are efficient and easy to use. The customer support is fast and effective. Keeping my department's finances organized is essential. And Tipalti plays a vital role in this. **What do you dislike about Tipalti?** I don't dislike anything. Everything is excellent at the moment. **What problems is Tipalti solving and how is that benefiting you?** Tipalti helps streamline vendor payments. We have a considerable volume, and Tipalti makes the process easy and seamless. ### 47. Efficient Automation, Easy Expense Management **Rating:** 3.5/5.0 stars **Reviewed by:** Amer M. **Reviewed Date:** February 09, 2026 **What do you like best about Tipalti?** I find Tipalti easy to use for expenses. The automation is pretty good at what it does. **What do you dislike about Tipalti?** Invoice management can be added to app (mobile) **What problems is Tipalti solving and how is that benefiting you?** I use Tipalti for expense and invoice management. It's good with automation and easy to use for expenses. ### 48. The Tipalti implementation has streamlined our processes and reduced the time spent on manual tasks **Rating:** 4.5/5.0 stars **Reviewed by:** Sabrina C. | Accounts Payable Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** September 17, 2025 **What do you like best about Tipalti?** The implementation was carried out smoothly, and the support team provided timely assistance throughout the process. **What do you dislike about Tipalti?** A few additional features could be implemented, and the existing sync errors should be resolved. **What problems is Tipalti solving and how is that benefiting you?** Tipalti has greatly improved our processes by automating invoice handling, reducing manual work, and making payments faster and more accurate. Its reporting tools give us better visibility into payables and cash flow, helping us save time, improve compliance, and focus on more important tasks. ### 49. OK Solution Ruined by Poor integration Support **Rating:** 0.5/5.0 stars **Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** June 30, 2025 **What do you like best about Tipalti?** Overall, the payer and payee portals are well designed. The OCR feature works reasonably well. The number of payment options offered is great. In short, a big step forward from our ERP only process. **What do you dislike about Tipalti?** I cannot recommend Tipalti to anyone looking to integration their product with NetSuite. Their integration engineering team delayed our implementation by two months after failing to inform us that there was a known issue when mapping the project/customer transaction line field if you have a significant number of customers. We were only able to move forward after giving up on their support and implementation manager to understand, much less fix the issue. Further, the product doesn't have minor guardrails to prevent NetSuite integration errors during the 3-way match process. For example, matching multiple bills lines to a single PO line will cause an error. This requires the entire matching/approval process to be redone. Some very modest development work could prevent this. Finally, after going into our second year with the product, we've had the integration simply fail to run either entirely or for specific records on six separate occasions. Tipalti does not actively monitor their integration jobs and it is up to the customer to notify their support team of any issues. Usually, this takes 3-4 days to be escalated to someone capable of fixing the issue on their engineering team. Bottom line, if you're on NetSuite you cannot trust that the product will work for you consistently. There are a number of inconsistencies with the UI design. Every page of the bill processing workflow looks like it was designed by a different team. Additionally, many of the relevant actions are not available when viewing a bill directly. Rather, you must find the bill from the list page to get access to the needed actions. We struggled to work with our Tipalti implementation manager. He had no project plan for implementation, did not know his project, and was not knowledgable about the NetSuite integration. We had to insist on being assigned a new implementation manager. He was only marginally better organized but we essentially implemented the product ourselves wherever we were able to. Lastly, charging user licenses for any privileged user is ridiculous for this class of software and should be included in the base price. **What problems is Tipalti solving and how is that benefiting you?** Tipalti provides a payee portal and automated payment processing that was missing from our NetSuite only workflow. **Official Response from Leslie Barrett:** > Thank you for taking the time to share such a detailed and thoughtful review. We’re glad to hear that you’ve found value in the payee portal, the variety of payment options, and the OCR functionality. That said, we also want to sincerely acknowledge your frustrations, particularly around the NetSuite integration and your onboarding experience. We take full responsibility for the delays and communication breakdowns you experienced during implementation. Your feedback highlights areas where we need to improve, especially in managing expectations, proactively identifying risks, and ensuring consistent project leadership. We understand that these challenges impacted your trust in the process, and for that, we apologize. Regarding integration reliability and error handling: Tipalti is a powerful platform, but as with any system supporting complex global payables, there are inherent technical limitations and edge cases. While our current escalation and support structure aims to ensure long-term stability, we recognize that response time and proactive monitoring are areas we must continue to evolve. Your observations are valid, and they are being reviewed across our engineering and product leadership teams. You’ve also raised important points about the UI experience and licensing structure. We may not be able to accommodate every preference, but we hear your concerns and are always working toward a more intuitive, streamlined, and equitable experience for all users. We truly appreciate your continued use of Tipalti despite the difficulties. Your feedback helps shape our roadmap and internal improvements. If you're open to it, we'd love to connect further to ensure your ongoing experience aligns better with the value we aim to deliver. ### 50. Significant time and cost savings with Tipalti **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** September 09, 2025 **What do you like best about Tipalti?** What I like most about Tipalti is how it simplifies our payment processes. The system handles everything from approvals to payments with minimal manual work, and the integration with QuickBooks and soon with Netsuite has been a big help. It’s a huge relief to know invoices are syncing correctly without duplicating records. The approval workflows are also super helpful—it’s easy to set them up to ensure the right people are reviewing and approving expenses. Plus, their customer support team has always been responsive and ready to clarify workflows or troubleshoot issues. Another standout is the attention Tipalti gives to adding features that make life easier. For instance, the introduction of the pay-by-card option is something I’ve been excited about—it adds flexibility and even provides rebates, which is great for the company. We’ve also submitted a few feature requests, like inserting one-time approvers and paying suppliers per invoice, and I appreciate that Tipalti is open to feedback. The system has lightened our overall workload and improved how we manage accounts payable. **What do you dislike about Tipalti?** We’ve experienced a couple of technical issues, like invoices appearing blank after approval, but these seem to be isolated cases, and Tipalti’s support team has been quick to escalate them. Overall, the system works well, but there’s always room for a few tweaks to make it even more efficient. **What problems is Tipalti solving and how is that benefiting you?** Tipalti helps us streamline our accounts payable process, making payments to vendors quicker and less manual. It solves issues like approval tracking and syncing invoices across systems without duplication. The multi-entity support is a game-changer as we transition parts of our operations to Netsuite. It’s also improving vendor payment options with features like pay-by-card, offering flexibility for suppliers and cashback rebates for us. Overall, it saves us time, reduces errors, and adds value to our processes. ## Tipalti Discussions - [What is Tipalti used for?](https://www.g2.com/discussions/what-is-tipalti-used-for) - 1 comment - [Is tipalti safe?](https://www.g2.com/discussions/is-tipalti-safe) - 1 comment - [View Tipalti pricing details and edition comparison](https://www.g2.com/products/tipalti/reviews?qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-05-29+15%3A45%3A13+-0500&secure%5Bsession_id%5D=47158baf-54fa-4278-b8b1-8327aa8bb56c&secure%5Btoken%5D=21362f4df360cd9f532014e9d18bd6ddeb6135877c911d39edaaa6dab09c0e44&format=llm_user) ## Tipalti Integrations - [AccountsIQ](https://www.g2.com/products/accountsiq/reviews) - [Acumatica](https://www.g2.com/products/acumatica/reviews) - [Affise Performance](https://www.g2.com/products/affise-performance/reviews) - [Cake](https://www.g2.com/products/cakeresume-cake/reviews) - [DM Valid](https://www.g2.com/products/dm-valid/reviews) - [Everflow](https://www.g2.com/products/everflow/reviews) - [Google Workspace](https://www.g2.com/products/google-workspace/reviews) - [Intuit QuickBooks](https://www.g2.com/products/intuit-quickbooks/reviews) - [KlearCard](https://www.g2.com/products/klearcard/reviews) - [LinkTrust](https://www.g2.com/products/linktrust/reviews) - [Microsoft Dynamics 365 Business Central](https://www.g2.com/products/microsoft-microsoft-dynamics-365-business-central/reviews) - [NetSuite](https://www.g2.com/products/netsuite/reviews) - [Net@Suite](https://www.g2.com/products/net-suite/reviews) - [Odoo Accounting](https://www.g2.com/products/odoo-accounting/reviews) - [Qbo](https://www.g2.com/products/qbo/reviews) - [QuickBooks Desktop Enterprise](https://www.g2.com/products/quickbooks-desktop-enterprise/reviews) - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews) - [QuickBooks Payments](https://www.g2.com/products/quickbooks-payments/reviews) - [Sage Intacct](https://www.g2.com/products/sage-intacct/reviews) - [SAP Business ByDesign](https://www.g2.com/products/sap-business-bydesign/reviews) - [Slack](https://www.g2.com/products/slack/reviews) - [Workday](https://www.g2.com/products/workday-workday/reviews) - [Xero](https://www.g2.com/products/xero/reviews) ## Tipalti Features **Expense Reports** - Ease of Creating Expense Reports - Bank / Credit Card Integration - Smart Categorization - Digital Receipt Management - Employee Reimbursement - Currency Conversions - Credit Card Integration **Payment Methods** - ACH - Credit and Debit - Wire Transfer **Data Management** - Consolidation - Classification - External Sources - Integration - Cleaning **Invoice Management** - Capture - Supplier Portal - Repository **Invoice Generation** - Templates - Digital Invoices - Recurring Invoices **Management** - Approval - Communication - Documents - Receipt of Goods **Bill Generation** - Templates - Digital Billing - Recurring Billing **Platform Basics** - Performance - Portal **Agentic AI - Accounts Payable (AP) and Spend Analysis** - Decision Making **Agentic AI - Accounting & Finance** - Autonomous Task Execution **Agentic AI - Expense Management** - Autonomous Task Execution - Cross-system Integration **Transaction Monitoring - Financial Fraud Prevention** - Payment monitoring - Real-time risk monitoring - Threshold Management **Travel Management** - Ease of Booking - Itinerary Management - Trip Notifications - Advanced Integrations **Payment Processing ** - Batch Processing - Payments Scheduling - Automated Workflows - Self Service - Reconciliation - Settlements - Payment Tracking **Analytics** - Benchmarking - KPIs - Compliance - Errors **Invoice Processing** - Matching - Payments - Workflows - Tax Compliance **Invoice Processing** - Approvals - Batch Processing - Match Invoices **Planning** - Processses - Contracts - Content - Requisition **Bill Processing** - Consolidation - Batch Invoicing - Management **Platform Administration** - Integrations - Compliance - Reporting **Identity & Authentication - Financial Fraud Prevention** - Identity Verification - MFA **Security and Compliance** - P2PE - Fraud Management - SSL Encryption - SOX - SOC **Analytics** - Due Dates - KPIs **Analytics** - Due Dates - KPIs - Payment Tracking **Invoice Management** - Capture - Supplier Portal - Repository **Integration** - Accounting - Payments - ERP **Recovery** - Historical payments - Overpayments **Platform Payment Content** - Document management - Invoicing Tool - Wage access **Behavioral & Analytics Detection - Financial Fraud Prevention** - Behavioral Analytics - Bot Detection **Client Invoicing** - Invoice Creation and Delivery - Electronic Payments - Project Accounting / Revenue Recognition **Integration** - Agnostic Integration - Reporting Consolidation - Plugins and APIs **Integration** - Accounting - Payment Integration - ERP **Integration** - Accounting - Payments - ERP - Account Sync **Supplier Management** - Evaluation - Selection - Risk Management **AP Data Processing** - Workflows - Transparency - Controls **Agentic AI - Billing** - Autonomous Task Execution **Audit & Compliance - Financial Fraud Prevention** - Audit Trail - Reporting **Generative AI - Expense Management** - Image-to-Text - Text Generation - Text Summarization **Execution** - Sourcing - Purchasing - Invoicing **Payment Types** - AP Automation - E-Commerce **Agentic AI - Invoice Management** - Cross-system Integration - Adaptive Learning - Proactive Assistance **Mobile** - Receipt Capture - Mileage Tracking - Travel Itinerary and Flight Status Updates **Platform** - Embedded AI / Machine Learning - Complex Approval Workflow **Invoice Processing** - Matching - Payments - Workflows - Tax Compliance - Submittal **Agentic AI - Enterprise Payment** - Adaptive Learning **Administration** - PCI Regulation Compliant **Supplier Information** - Profiles - Qualifications - History **Administration** - Business Tool Integration - Workflow - Automated Reminders - Policy Compliance Management - User, Role, and Access Management **Analytics** - Visibility - Performance - Spend - Due Dates - KPIs **Platform** - Reporting - APIs / Integration - Internationalization - Performance and Reliability - Mobile User Support - Offline **Integration** - Accounting - Payments - ERP - Procurement **Agentic AI - Purchasing** - Proactive Assistance - Decision Making **Risk** - Analysis - Identification - Scoring **Recovery** - Recoup - Reporting **Audit** - Filters - Post Audits - Overpayments - Duplicates **Fraud** - Vendor Checks - Data Generation - Monitoring **Agentic AI - AP Automation** - Autonomous Task Execution - Proactive Assistance - Decision Making ## Top Tipalti Alternatives - [Stampli](https://www.g2.com/products/stampli/reviews) - 4.6/5.0 (1,918 reviews) - [Coupa](https://www.g2.com/products/coupa-software-coupa/reviews) - 4.2/5.0 (555 reviews) - [BILL AP/AR](https://www.g2.com/products/bill-ap-ar/reviews) - 4.4/5.0 (1,778 reviews)