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Ben Reviews & Product Details

Lisa T.
LT
Product Manager
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Ben?

A game changer for company benefits you'll actually be able to use.

The wallet makes it super transparent and easy to manage, and the Apple Pay feature means you can easily use your virtual card online. Review collected by and hosted on G2.com.

What do you dislike about Ben?

There is genuinely nothing I can think of I'd change. Review collected by and hosted on G2.com.

What problems is Ben solving and how is that benefiting you?

Ben makes company benefits transparent and accessible Review collected by and hosted on G2.com.

Ben Overview

What is Ben?

In a diverse workplace, offering one set of benefits to every employees doesn’t work. Companies are spending money on an offering barely being used, and employees aren’t engaged. Offering benefits that are customised to each employee is necessary - but with each new benefit comes extra admin, and it’s easy for benefits admin to snowball into something incredibly time consuming and complicated. To offer truly flexible benefits that scale, you need a platform that can automate repetitive administrative work and provide robust and actionable reporting. Ben enables businesses to offer flexible benefits that actually work for everyone. By automating enrolment and provider communication, offering a wide option of benefits is effortless - no matter where employees are located. With personal budgets, employees are empowered to choose exactly what will have the best impact on them, whether that be spending on traditional benefits or at approved retailers on their Ben Mastercard. There is a reason people keep saying Thanks, Ben.

Ben Details
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Product Description

Ben is the all-in-one platform for any company to personalise benefits and reward. ‍ How? By marrying a modern software (SaaS) platform with per-employee Mastercards and financial infrastructure. The Ben platform enables employee choice for any existing benefits programme while adding thousands of additional options, all while saving time and money. We’re a technology company with a passion for solving the hard problems people teams and business leaders encounter today more than ever in taking care of their teams. Our two founders set out to combine hands-on experience in building and scaling teams as well as payment services to create a better and more cost-effective way, for any company.


Seller Details
Year Founded
2019
HQ Location
London, GB
LinkedIn® Page
www.linkedin.com
371 employees on LinkedIn®

Jesse C.
JC
Overview Provided by:

Recent Ben Reviews

Facco d.
FD
Facco d.Enterprise (> 1000 emp.)
3.5 out of 5
"Good platform, Customer support could use some work"
Easy to use platform for companies to supply bonuses and rewards. From a user perspective, easy to use and simple
Verified User
U
Verified UserMid-Market (51-1000 emp.)
5.0 out of 5
"Easy to use"
Ben is very user friendly and easy to navigate through. I like the design of it which makes it is easy to see how much funds I have available on my...
Verified User
U
Verified UserMid-Market (51-1000 emp.)
4.0 out of 5
"Thanks Thanks Ben!"
a meaningful and mindful benefit, to be used on what makes you feel good.
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Ben Media

Ben Demo - Take flexibility up a notch with flexible spending allowances and turn anything into a benefit.
Employees spend on what matters to them — on a curated marketplace of providers, virtual or physical payment cards, or via reimbursements. All compliant, tax-efficient, and in-policy.
Ben Demo - Everything you need to deliver benefits with impact.
From attracting top talent to retaining your best people and fostering belonging, design a benefits program that delivers your objectives. Bring your existing benefits to life and use Ben to add more flexible choice.
Ben Demo - Learn what works for your people and cut the waste.
Make an impact. Check the pulse of employee engagement in real-time. Gather engagement data and share your insights with automated reporting.
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25 out of 26 Total Reviews for Ben

4.7 out of 5
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25 out of 26 Total Reviews for Ben
4.7 out of 5
25 out of 26 Total Reviews for Ben
4.7 out of 5

Ben Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
This product has not yet received any negative sentiments.
G2 reviews are authentic and verified.
Facco d.
FD
Junior Producer
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Ben?

Easy to use platform for companies to supply bonuses and rewards.

From a user perspective, easy to use and simple Review collected by and hosted on G2.com.

What do you dislike about Ben?

Customer support takes ages to respond. They strive to respond within five hours, and you'll have to wait again once their first response has reached you. Review collected by and hosted on G2.com.

What problems is Ben solving and how is that benefiting you?

It makes it easier to provide rewards and keeps track of bonuses Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Ben?

Ben is very user friendly and easy to navigate through. I like the design of it which makes it is easy to see how much funds I have available on my account or how much I've spent. I also like that fact that I dont have to have a plastic card to use it but I can just pay via Apple Pay so I am using it quite often. Review collected by and hosted on G2.com.

What do you dislike about Ben?

Until now I was really missing a Ben phone app which has just been introduced and it is great. Review collected by and hosted on G2.com.

What problems is Ben solving and how is that benefiting you?

Ben is a great platform because I can use this benefit for nearly any kind of expense that I desire, so unlike other benefit providers I am not really limited in terms of what services/goods I can spend the funds on. Review collected by and hosted on G2.com.

LO
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Ben?

The UX design is really nice, meaning that the interface is really straight forward and quite intuitive to use. The process is always straight forwars regarding reimbursements. The only things I would change is the recommendadtions - they're not the best, and where the card is approved. I like the idea of a virtual card, but most places don't accept it. Review collected by and hosted on G2.com.

What do you dislike about Ben?

As mentioned before, the only things I would change is the recommendadtions - they're not the best, and where the card is approved. I like the idea of a virtual card, but most places don't accept it. Review collected by and hosted on G2.com.

What problems is Ben solving and how is that benefiting you?

It's solving the issue of businesses having to do lots of admin in terms of giving their employees benefits. The process from a user side seems quite quick and straight forward. It benefits me because there's no hassle. It also reminds me to use my expenses if I haven't. Review collected by and hosted on G2.com.

MR
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Ben?

The website is easy to navigate; and it is great that you can choose to either pay via the ThanksBen pre-paid card, or submit an expense (especially if you're wanting only a partial-claim). The additional discouts it gives you access to is a big plus. Review collected by and hosted on G2.com.

What do you dislike about Ben?

I have tried using Apple Pay before and it has failed. The only other downside is the ambiguity around what can be classed as a health and wellbeing benefit; and as a manager of a team of six, it can create quite a lot of questions from people. Review collected by and hosted on G2.com.

What problems is Ben solving and how is that benefiting you?

It's solving the problem of how can we as a business support staff in a meaningful way during the cost of living crisis. Staff morale has definitely increased since implementing it and feedback has been very positive. Review collected by and hosted on G2.com.

EB
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Ben?

The service itself is just a great concept, far better than benefits I've received at previous companies. I can find the things I need easily enough, and when I have had queries their customer support have been friendly and helpful. Review collected by and hosted on G2.com.

What do you dislike about Ben?

There has been an issue accessing company-issued rewards, which to my knowledge is yet to be resolved, but as mentioned customer service were helpful and able to provide a short-term solution to this. Review collected by and hosted on G2.com.

What problems is Ben solving and how is that benefiting you?

Flexible allowance towards whatever benefits my health and wellbeing. If I'm running low on cash before payday, and feel the need to treat myself, I know I have that option. Being able to add the cards on GPay is great for beauty treatments etc. Review collected by and hosted on G2.com.

BR
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Ben?

It's incredibly easy to receive my money as it's done automatically and so the only next step is to spend or save! Every step is so easy and the support is great Review collected by and hosted on G2.com.

What do you dislike about Ben?

I didn't like the discounts category of Ben, it's quite confusing to navigate for a new user in my experience however after I was able to understand it a little bit easier there were no problems! Review collected by and hosted on G2.com.

What problems is Ben solving and how is that benefiting you?

The company I work for is able to top-up my account and I can use this money for specific purchases which makes it incredibly simple, previously it was quite hard to track and now it's simple Review collected by and hosted on G2.com.

RS
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Ben?

It's simple, versatile and fits around my personal tastes and lifestyle choices. Most workplace benefits are usually for a specific thing or activity but Ben allows me to choose what I'd like to do. Review collected by and hosted on G2.com.

What do you dislike about Ben?

Sometimes there are issues using the physical Ben card but when this happens, Ben support usually get it fixed really quickly. This has only happened a handful of times. Review collected by and hosted on G2.com.

What problems is Ben solving and how is that benefiting you?

Ben puts me in control of how I want to use my workplace benefit. It is not tied to a specific thing or activity, I have freedom of choice in how I'd like to spend my Ben allowance. Review collected by and hosted on G2.com.

Silvia B.
SB
Customer Success Manager
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Ben?

What I like the most about Ben is that it keeps track of my Flex budget so that I can always know how much I have spent so far and how much I have left. Review collected by and hosted on G2.com.

What do you dislike about Ben?

One thing I like less is that it takes several dates before updating the purchases I make with my Flex Budget. I wish it could be immediately updated. Review collected by and hosted on G2.com.

What problems is Ben solving and how is that benefiting you?

Ben helps me keep track of all my benefits. Review collected by and hosted on G2.com.

RR
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Ben?

The fact that you can do everything online without the need to have a lot of adminitration Review collected by and hosted on G2.com.

What do you dislike about Ben?

Not sure but when using Ben to pay I noticed that not all websites support it Review collected by and hosted on G2.com.

What problems is Ben solving and how is that benefiting you?

Easy payments and having credit card without having to pay extra fees Review collected by and hosted on G2.com.

Verified User in Consumer Goods
UC
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Ben?

a meaningful and mindful benefit, to be used on what makes you feel good. Review collected by and hosted on G2.com.

What do you dislike about Ben?

sometimes the admin can be a drag but so long as you rember to claim it is relatively user friendly and the support is helpful. Review collected by and hosted on G2.com.

What problems is Ben solving and how is that benefiting you?

It helps us to ensure all staff spend their allowance on their wellbeing and makes them mindful to do so. Review collected by and hosted on G2.com.