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Webex Interact Reviews & Product Details

Verified User in Real Estate
UR
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Webex Interact?

Its simple and easy to use with great reporting features for example allowing people to stop subscribing, tracking open rates, tracking click rates which is all the great features required for a serious marketer Review collected by and hosted on G2.com.

What do you dislike about Webex Interact?

Sometimes it can be difficult to find an integration with other software, often there is a work around but you have to look for it Review collected by and hosted on G2.com.

Recommendations to others considering Webex Interact:

Definitely use this software if you want a simple, well supported and easy to use platform that has many integrations with great support. If you want to be abke to properly track campaigns like the number of opens, clicks through to landing pages or sites using mobile sms then this is a great platform to do so, it makes it so simple and easy for you to be able to do this and therefore maximise the output of your marketing campaigns. We also put people into groups which allows us to re-text them later down the line if/when required to do so.

It is highly competitive on their rates and I love that the more text you purchase in advance the lower the price becomes in addition there are a number of API integrations so at one point we had it integrated with google sheets so we could send messages right from google sheets. Review collected by and hosted on G2.com.

What problems is Webex Interact solving and how is that benefiting you?

Notifying tenants when we are going to show new people there room, this means we can send notifications to a whole house from our laptop as soon as the viewing is booked in. Review collected by and hosted on G2.com.

Webex Interact Overview

What is Webex Interact?

Webex Interact is an online messaging platform, designed to help small businesses connect & engage with customers in a meaningful way. The platform is a one-stop shop for all your business messaging needs. We empower you to connect with customers on their preferred channels, automate workflows, and deliver exceptional customer experiences – all through a user-friendly platform.

Webex Interact Details
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Product Description

Webex Interact provides everything you need for your mobile communications. They assure great returns for your SMS campaigns with features such as, superior user experience, robust technology and excellent carrier relationships.


Seller Details
Seller
Cisco
Year Founded
1984
HQ Location
San Jose, CA
Twitter
@Cisco
733,221 Twitter followers
LinkedIn® Page
www.linkedin.com
97,323 employees on LinkedIn®
Ownership
NASDAQ:CSCO
Phone
847-678-6600
Total Revenue (USD mm)
$49,301
Description

Cisco delivers intent-based networking across the branch, WAN, and cloud. We provide end-to-end security, automation, and analytics with award-winning services and support.


RJ
Overview Provided by:

Recent Webex Interact Reviews

Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
4.0 out of 5
"Reliable secure and professional"
Webex is great for me. It syncs well with other tools, the live polls and Q&A keep meetings interactive, and you can switch hosts or join by phone ...
Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
5.0 out of 5
"I’d recommend because"
I’ve been using Webex for virtual meetings, and overall, it’s been a solid experience. The video and audio quality are consistently good, and the p...
OG
Ordanel G.Small-Business (50 or fewer emp.)
4.0 out of 5
"It Makes every interation easier"
The ease when it comes to creating messages regarding the business model you are carrying out. Personalizing all the important aspects of your comm...
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31 out of 32 Total Reviews for Webex Interact

4.6 out of 5
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Webex Interact Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Webex InteractQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Sales manager
Consumer Services
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Webex?

We use Webex in our organization to communicate with our peers. It helps us organize and create tasks and be able to connect with one another at ease. The app has a great easy interface and allows you to have a flow of communication within your company . You can share files, messages and even search back in history of the chat by using keywords. Review collected by and hosted on G2.com.

What do you dislike about Webex?

I notice Webex can help you communicate better within your team at work and allows you to be more transparent. There wasn't much downside of using Webex , the only thing is if you're using Webex and want to have the communication on other devices you must install the app on each device as this is not cloud based. Review collected by and hosted on G2.com.

What problems is Webex solving and how is that benefiting you?

It solves the problem of communication and connectivity, it allows you to get a hold of peers quicker for a more timely response . You can shoot a message and get your response immediately as where you would wait for an email reply if you opted to email your peers. Review collected by and hosted on G2.com.

JM
Logistics coordinator
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
Products used within Webex: Webex Suite, Webex Interact, Webex Calling
What do you like best about Webex?

For me Webex Suite stands out for its simplicity, I enjoy the screen sharing functionality, the security features that bolster privacy and data management, the easy to navigate interface, and the audio and video quality that make meetings and video conferences really nice. Review collected by and hosted on G2.com.

What do you dislike about Webex?

Sometimes I need to update the program because almost always I lost my synced contacts, not sure why but it's rally sad every time that happen Review collected by and hosted on G2.com.

What problems is Webex solving and how is that benefiting you?

I think in this program I have the opportunity to get connact all time with my coworkers and reduce the time taking some calls that really take time, I better send text msg, so I can say the comunications Review collected by and hosted on G2.com.

KN
Logistics and Customer Experience
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Webex?

I enjoy using WebEx because it offers a seamless and reliable platform for virtual meetings and collaborations. The user interface is intuitive, making it easy to navigate, even for first-time users. Its high-quality video and audio, along with the option to share screens and files, enhance productivity during meetings. WebEx’s integration with other tools and its ability to host large groups without performance issues make it my go-to choice for both professional and personal use. Review collected by and hosted on G2.com.

What do you dislike about Webex?

One downside of WebEx is that it can occasionally be slow to load, especially when joining larger meetings. The platform also consumes a significant amount of bandwidth, which sometimes affects the quality of the audio or video. Additionally, some features, like breakout rooms or advanced meeting controls, aren’t as intuitive as they could be, requiring extra time to figure out. Lastly, compared to some competitors, the mobile app feels less responsive and lacks certain functionalities. Review collected by and hosted on G2.com.

What problems is Webex solving and how is that benefiting you?

WebEx is solving the challenge of remote communication by providing a reliable platform for virtual meetings, enabling seamless collaboration across teams and locations. It allows me to stay connected with colleagues, clients, and partners, regardless of geographical barriers. The ability to share screens, files, and presentations in real-time has streamlined workflows and improved productivity. Its scheduling and integration features simplify organizing meetings, helping me manage my time more efficiently. By reducing the need for in-person meetings, WebEx saves time and travel costs, which is a major benefit in my day-to-day tasks. Review collected by and hosted on G2.com.

MK
Senior Network Engineer
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic Review from User Profile
Products used within Webex: Webex Interact, Webex Events & Webinars
What do you like best about Webex?

it is a secured environment, gives me peace of mind while using and i no concerned about any data protection. Review collected by and hosted on G2.com.

What do you dislike about Webex?

price of Webex is high., especially for small businesses. Review collected by and hosted on G2.com.

What problems is Webex solving and how is that benefiting you?

customer engagement and support ,it help business improve efficiency,focter collaboration and adapt to evolvingworplace dynamics. Review collected by and hosted on G2.com.

Verified User in E-Learning
UE
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
Products used within Webex: Webex Suite, Webex Interact, Webex Events & Webinars
What do you like best about Webex?

I wanted to express my gratitude to the Tech Support at Webex. I was creating a four meetings with 160 students from two different institutions with breakout groups and then wanted to have a second larger meeting inside each original meeting. Suparna researched the feasibility of this and sent me a detailed email with step by step screenshots to guide me and was very patient with my lack of technical skills. I contacted customer support again just prior to the event related to another issue and Alicia Fernandez Customer Success Manager assisted me and was excellent and even reached out to Suparna for a question. Review collected by and hosted on G2.com.

What do you dislike about Webex?

No concerns about Webex. I am very impressed with the tech support Review collected by and hosted on G2.com.

What problems is Webex solving and how is that benefiting you?

Education and meetings with students from different institutions Review collected by and hosted on G2.com.

Verified User in Broadcast Media
UB
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
What do you like best about Webex Interact?

I’ve been using Webex for virtual meetings, and overall, it’s been a solid experience. The video and audio quality are consistently good, and the platform offers helpful collaboration tools like screen sharing and whiteboards. I also appreciate the security features, which give me peace of mind during professional meetings. My only complaint is that it can get a little pricey compared to other options, and sometimes there’s a slight learning curve with the advanced features. But for reliability and ease of use, it’s great! Review collected by and hosted on G2.com.

What do you dislike about Webex Interact?

No complantes so far everything has been pretty simple to follow Review collected by and hosted on G2.com.

What problems is Webex Interact solving and how is that benefiting you?

Helps me reach my prospects more efficiently Review collected by and hosted on G2.com.

Verified User in E-Learning
UE
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about Webex Interact?

Webex is great for me. It syncs well with other tools, the live polls and Q&A keep meetings interactive, and you can switch hosts or join by phone if needed. Makes everything easy to manage. Review collected by and hosted on G2.com.

What do you dislike about Webex Interact?

I found the initial setup process for Webex a bit tough since I’m already slow with tech, and the learning curve felt harder compared to simpler tools like Zoom. It took me longer to get comfortable. Also, the pricing can be a downside. With so many free options like Zoom and Google Meet available, it’s easy to see why people might skip Webex unless they really need its extra features. For smaller teams or individuals, it might not feel worth the cost. Review collected by and hosted on G2.com.

What problems is Webex Interact solving and how is that benefiting you?

Real time analytics and bulk messaging has been of importance. I use it in online virtual tutoring etc. so it helps in staying updated Review collected by and hosted on G2.com.

BB
Principal Consultant
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic Review from User Profile
Products used within Webex: Webex Suite, Webex Interact
What do you like best about Webex?

The features and the ease of its usage is the best i like about webex Review collected by and hosted on G2.com.

What do you dislike about Webex?

Nothing in particular that i dislike about webex Review collected by and hosted on G2.com.

What problems is Webex solving and how is that benefiting you?

Webex is reducing the cost of travel and the ease of doing business at very low cost Review collected by and hosted on G2.com.

KR
Associate Manager
Outsourcing/Offshoring
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Webex?

it is connected with the organization chart and easy to find the person on what LOB he she is assigned Review collected by and hosted on G2.com.

What do you dislike about Webex?

none so far i am still enjoying the use of it Review collected by and hosted on G2.com.

What problems is Webex solving and how is that benefiting you?

it is easy to contact the right person within your organization Review collected by and hosted on G2.com.

SS
Packaged App Developer Analyst
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
Products used within Webex: Webex Interact, Webex Webinars
What do you like best about Webex?

Whiteboard access on Webx makes meeting more interactive and understandable. Review collected by and hosted on G2.com.

What do you dislike about Webex?

Little Expensive than zoom. Also allow limited members to the meeting. Review collected by and hosted on G2.com.

What problems is Webex solving and how is that benefiting you?

Whiteboard, video meshing is amazing features provided by them. Review collected by and hosted on G2.com.