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Testfairy Reviews & Product Details

Testfairy Overview

What is Testfairy?

TestFairy is a mobile testing platform, providing companies with detailed video recordings, logs and crash reports of mobile sessions.

Testfairy Details
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Product Description

TestFairy is a mobile testing platform, providing companies with detailed video recordings, logs and crash reports of mobile sessions.


Seller Details
Year Founded
2008
HQ Location
San Francisco, CA
Twitter
@saucelabs
12,997 Twitter followers
LinkedIn® Page
www.linkedin.com
321 employees on LinkedIn®

Yair B.
YB
Overview Provided by:
CEO and Co-Founder at TestFairy

Recent Testfairy Reviews

Verified User
U
Verified UserMid-Market (51-1000 emp.)
5.0 out of 5
"Best service to track your issues and get feedback from users"
The following are the features which I love the most: - Easy to integrate with Jira - Can view the video sessions of the user - Can manage all your...
Asaf P.
AP
Asaf P.Small-Business (50 or fewer emp.)
5.0 out of 5
"Most useful recording tool around"
Well, overall - Everything. But in more details: a. It helps me understanding what's going on in my product b. Very easy to track bugs and complai...
Lijin V.
LV
Lijin V.Mid-Market (51-1000 emp.)
5.0 out of 5
"Testfairy is Good Mobile Bug Tracking Tool"
Advanced and simple step to just a shake is needed to report the bug. It's really good to track bug when testfairy is integrated with the app. also...
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Testfairy Media

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16 Testfairy Reviews

4.9 out of 5
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16 Testfairy Reviews
4.9 out of 5
16 Testfairy Reviews
4.9 out of 5

Overall Review Sentiment for TestfairyQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Verified User in Information Technology and Services
UI
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about Testfairy?

The following are the features which I love the most:

- Easy to integrate with Jira

- Can view the video sessions of the user

- Can manage all your application here

- View crashes, analytics, battery usage, performance Review collected by and hosted on G2.com.

What do you dislike about Testfairy?

I am using this service for a pretty long period and I found everything perfect. Just the costing is a bit high Review collected by and hosted on G2.com.

Recommendations to others considering Testfairy:

Its an awesome app to track the mobile application stats and user feedback just go for it Review collected by and hosted on G2.com.

What problems is Testfairy solving and how is that benefiting you?

We integrate testfairy into our apps to get feedback from the client and analyze the application performance. Review collected by and hosted on G2.com.

Asaf P.
AP
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Testfairy?

Well, overall - Everything.

But in more details:

a. It helps me understanding what's going on in my product

b. Very easy to track bugs and complains from users.

c. Every new feature follows up by a deep overlooking in Testfairy to see how it was integrated in the system.

d. Product planning - while planning the next product, we have to answer some questions .

e. Specific screens function - allows us to go directly to screen we would like to revisit.

f. The support of the team is above the industry standards, they are available almost 24/7 and always help us with ongoing questions and issues.

All the above can't be done without Testfairy , i recommend this tool for every product/design teams. Review collected by and hosted on G2.com.

What do you dislike about Testfairy?

The UI could be better and newer, but the value of the product overcome it. Review collected by and hosted on G2.com.

What problems is Testfairy solving and how is that benefiting you?

As mentioned before:

1. New products analysis.

2. Existing products revisits.

3. Bugs Review collected by and hosted on G2.com.

Lijin V.
LV
DevOps Engineer
Information Technology and Services
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Testfairy?

Advanced and simple step to just a shake is needed to report the bug. It's really good to track bug when testfairy is integrated with the app. also we can enter a session in real time and help a user to solve an issue. we can easily invite the testers and from testfairy itself we can create bug. Review collected by and hosted on G2.com.

What do you dislike about Testfairy?

It's not mandatorily showing about the screenrecording to the user. Review collected by and hosted on G2.com.

Recommendations to others considering Testfairy:

Use all feature and try to take testfairy paid feature Review collected by and hosted on G2.com.

What problems is Testfairy solving and how is that benefiting you?

Real time bug tracking and consoling also real time crash reposting throw mail. Review collected by and hosted on G2.com.

Vishnu U.
VU
Software Engineer
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Testfairy?

It's really easy to track bug when testfairy is integrated with the app. also just a shake is needed to report the bug. also we will get realtime consoling too. Review collected by and hosted on G2.com.

What do you dislike about Testfairy?

sometimes the bug reporting alert simply popup. Review collected by and hosted on G2.com.

Recommendations to others considering Testfairy:

dont miss any bugs. track all bugs with testfairy Review collected by and hosted on G2.com.

What problems is Testfairy solving and how is that benefiting you?

when we give app to user to test when a bug is occured it was really difficult to find the issue before testfairy integration. now we can see the screen recorded video and corresponding console. so we can track and fix the issue very fast. Review collected by and hosted on G2.com.

Nahid K.
NK
Quality Assurance Lead
Information Technology and Services
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Testfairy?

We frequently hold bug bashes with various stakeholders and TestFairy makes it easy to upload/install builds for distribution! We had issues in the past with getting builds distributed to our team members with complicated instructions, but now it all works with the tap of a single link. We're able to automate build generation with TestFairy's upload API to automatically generate builds as well which is a plus. Review collected by and hosted on G2.com.

What do you dislike about Testfairy?

Responses given when uploading builds via the API can get a little annoying to work with considering you receive like 4 different URLs of which only 1 is really useful. The learning curve was a bit tough, but it all makes sense now. It'd be nice if a majority of the features weren't up-charge options that'd cost a pretty penny if you were to take advantage of everything. Review collected by and hosted on G2.com.

What problems is Testfairy solving and how is that benefiting you?

With HockeyApp soon to be deprecated, we needed a new solution for build distribution of our mobile apps. TestFairy gets the job done! Review collected by and hosted on G2.com.

Jacob H.
JH
Computer Programmer
Computer Software
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Testfairy?

I really like that it is a platform specifically aimed at testing web applications, there is also the possibility to register on the page as if you were to test or as a developer, with the aim of obtaining reports from users, and in them to know where errors occur and where not, in addition to knowing also the specific requirements of the applications that we are developing something that is incredibly useful to achieve greater compatibility with different devices, without a doubt it is a quite unpreventable feature. Review collected by and hosted on G2.com.

What do you dislike about Testfairy?

I do not find a negative feature on this platform other than the fact that I think it is not so well known but outside of that I feel that it is a pioneer in the area and that it is useful to keep our web applications in test without them being subjected to Criticisms that can be destructive or totally determinant in the use of an application. Review collected by and hosted on G2.com.

Recommendations to others considering Testfairy:

It is a tool that I recommend to developers of mobile applications that are aimed at the general public and that need to be subjected to many tests before being launched. Review collected by and hosted on G2.com.

What problems is Testfairy solving and how is that benefiting you?

Really, the benefit obtained with this platform when it comes to evaluating applications aimed at the public is incredible because it really allows you to fully test and error and knowing well that sometimes achieving compatibility with all devices and achieving in full that the application is resposive is somewhat complicated but through this tool you are really able to achieve in a much shorter period of time. Review collected by and hosted on G2.com.

JO
Systems Engineer
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Testfairy?

The ability to capture application logs and user interactions in real-time has made TestFairy an invaluable part of our app development efforts. The wealth of information that TestFairy captures is essential to my team's testing and debugging efforts. Review collected by and hosted on G2.com.

What do you dislike about Testfairy?

TestFairy is great. If I had to pick one complaint, it would be that there is sometimes a few minutes of lag between an action occurring on the app, and the action being received by TestFairy. However, this is quickly resolved by waiting a few minutes for TestFairy to refresh. Review collected by and hosted on G2.com.

What problems is Testfairy solving and how is that benefiting you?

I work as a research assistant in a lab at a major US university. My team works with a remote app developer. TestFairy has been essential to quickly communicating our feedback to the developer during our weekly meetings. Because of TestFairy, I can show the developer exactly where/when bugs occurred, what actions I was taking to produce those bugs, information about the device which triggered the bug, and I can even show them the application logs that were created by my app at that time.

After we finish development, we plan to use TestFairy to monitor usage of our app during a usability study.

My boss described TesFairy as "worth every penny" multiple times following our weekly meetings. I don't know what I would do without TestFairy. Review collected by and hosted on G2.com.

JA
VP of QE
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Testfairy?

The video recording, file distribution, and integration with Jira are key for us. I have recommended this to colleagues in the same field. The ability to easily group and distribute builds to alpha, beta, and partners based on custom defined groups is much better than the primitive features allowed by the online stores. We use the Jira integration for all projects... the auto-ticket feature and the Jira plugin that allow the video and logs directly into a ticket means the developers don't need to go to the TestFairy dashboard to see the details; it is all right there for review in Jira. Review collected by and hosted on G2.com.

What do you dislike about Testfairy?

That is a tough one. Some additional query filters would be good. Review collected by and hosted on G2.com.

Recommendations to others considering Testfairy:

Look around but it is a waste of time... TestFairy is the best product for mobile testing by far. Review collected by and hosted on G2.com.

What problems is Testfairy solving and how is that benefiting you?

Cross-platform mobile application development and testing. It allows us to work efficiently as a team and respond immediately to issues. Review collected by and hosted on G2.com.

Nissan Y.
NY
CEO
Automotive
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Testfairy?

With TestFairy we can monitor both the user behavior and system bugs.

What best, which have saved us many times, is that we can enter a session in real time and help a user to solve an issue. Review collected by and hosted on G2.com.

What do you dislike about Testfairy?

It could be great to have some more analytics metrics and data statistics based on user profiles. Review collected by and hosted on G2.com.

What problems is Testfairy solving and how is that benefiting you?

The worst thing for a business is to go blind into the market. With TestFairy you know if people are using your product, if they handle the UX and if the product is running properly. Review collected by and hosted on G2.com.

Rafael O.
RO
Head of Digital Products (Parser)
Computer Software
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Testfairy?

Testfairy can capture videos, logs, crashs, device info, and user feedback. It allows you to carry out internal and external beta tests. It increases the productivity of testers, improves the communication of testers and developers and increases visibility of what is being tested. Review collected by and hosted on G2.com.

What do you dislike about Testfairy?

It could improve the monitoring of users in production Review collected by and hosted on G2.com.

What problems is Testfairy solving and how is that benefiting you?

With testfairy we can perform beta testing with hundreds of people to collect functional problems, device compatibility issues or user's feedbacks on app usability during the development cycle. Review collected by and hosted on G2.com.