Global App Testing Reviews & Product Details

nothing so far. i've yet to glean value from the product and platform and so far it has only been an administrative time suck. Review collected by and hosted on G2.com.

it doesn't seem like parts of the business talk to one another. i continue to get billed for services not rendered. the insights are not reproducible and had my team spin out thinking there was a lot wrong with the product, turns out you all just sent us several high priority bugs that did not repro. we brought you on for growth insights and i've not received what i was promised. our project manager is not in the least bit apologetic for consistent mistakes. the pace at which things are delivered is not up to par with what a hyper growth startup needs. we are already looking for other services. Review collected by and hosted on G2.com.

It's a fact that as a company, you do not have resources to test every single device, OS version, accessibility setting, locale and other testing complexities.

GAT helps exactly with this, being able to reduce your team's focus on QA and let them take care of the testing, catching regressions and new bugs is priceless. Review collected by and hosted on G2.com.

Sometimes, the fact that they cannot ensure the same testers will be testing your platform is a problem (especially if you need them to run some very specific configuration steps to test something like Play Store payments internally for example). However, at the end of the day we always found an alternative to get around this. Review collected by and hosted on G2.com.

GAT onboarded on to our complex product very quickly and were providing valuable feedback almost immediately. Their platform is very user friendly and we saw high quality bug reports, including videos, screenshots and detailed instructions to reproduce. Their system allows you to easily schedule new test runs, flag issues and assign priorities. We have relied heavily on GAT to compliment our in house QA department and testing processes and many issues were found that were not found internally.

Their support is also very responsive and we felt like there was always someone we could reach out to and get a quick answer. Review collected by and hosted on G2.com.

Occasional issues were raised that weren't bugs. They were either features by design or just not a bug. These are easily filtered out but this can create some extra overhead as those issues still need to be reviewed. Review collected by and hosted on G2.com.

GAT have provided good test management for our web and 7 other apps.

Our business operates on a global scale and has a number of products and apps which requires thorough testing prior to release. GAT have the resources available globally across a number of devices which makes it easier to manage each test results effectively. Review collected by and hosted on G2.com.

To run a test across all our apps across a number of test cases can be epensive with GAT's business model and the test can take a while to conduct if the testers are not available for that particular country. Also, because testers can be different each time a test is undertaken, they do not know your product as well. Review collected by and hosted on G2.com.

The product that is given is good. The testers are thorough and it's easy to distinguish big issues from smaller issues. It's also easy to integrate into different platforms. Review collected by and hosted on G2.com.

Certain tests need 'manual signoff' to start, which only works during weekdays, and not weekends sadly. Review collected by and hosted on G2.com.

The GAT team was engaged throughout our contract. They met with us and seemed to care about our needs. Creating new test runs could take some time to get right, but repeating previous tests was very easy. They were also very helpful in coming up with new test cases. Review collected by and hosted on G2.com.

As our business changed, the GAT pricing model was too high to support our new needs. At renewal, if we had credits from the previous year, we would lose half of them. Review collected by and hosted on G2.com.

You get what you pay for, professional and courteous staff, they always go the extra mile Review collected by and hosted on G2.com.

Not much, they are not the cheapest on the market, but worth it Review collected by and hosted on G2.com.

The web interface is easy to use, easy to navigate and a fairly friendly UI. Review collected by and hosted on G2.com.

So far, the account creation steps are a bit of a nuisance. But, to be honest, the expeirnece is on par with any major account creation steps from other major sites. This is a very minir drawback compared to any other benefits. Review collected by and hosted on G2.com.

Global app testing has a fantastic customer success team, from envisioning the type of testing that best suits your product, to implementing it and sharing valuable insights, they are always there to help. Review collected by and hosted on G2.com.

Nothing comes to mind that I did not like, thank you. Review collected by and hosted on G2.com.

Good Customer Support, very reactive on special demands, re-verification of feedbacks.

GAT easily adapt to our workflows, always aiming for continuous improvements in our processes.

Online platform y easy to use. Review collected by and hosted on G2.com.

I wish there was more streamlined & automated processes in order to request tests runs. Using webhooks or API calls to launch tests would help us be more efficient and remove the dependency to several manual processes..

We still aim at getting fewer irrelevant feedback from GAT, this is often caused by reporting known issues, misunderstandings about the product hehaviours or test cases, or some guideline not being fully respected. Reducing this noise would help us focus only on the valuable feedback. Review collected by and hosted on G2.com.