Tessitura Features
What are the features of Tessitura?
Administration
- Reporting
- Interaction Tracking
- Automation
- Donor Profiles
Fundraising
- Campaign Management
- Online Donation Portal
- Event Planning
- Recurring Donations
Workflow Automation
- Data Entry
- Task Delegation
Reporting & Analytics
- Reporting
- Automated Reports
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Tessitura Categories on G2
Filter for Features
Registration
Event creation | Process of creating a new event | Not enough data | |
User registration process | User experience of registering for an event | Not enough data | |
Payment processing | Ease of use in processing attendee payments | Not enough data | |
Mobile check-in | Check attendees into events and sessions using a mobile device | Not enough data | |
On-site tickets and registration | Register attendees and sell tickets on-site | Not enough data |
Marketing and Communications
Event website creation | Design and manage a dedicated event website | Not enough data | |
Email automation | Automate email communications with attendees | Not enough data | |
Email customization | Design and customize email communications | Not enough data | |
Contact list management | Organize and manage contact list of attendees | Not enough data | |
Social media promotion | Advertise and promote event using social media integrations | Not enough data | |
Lead generation and retrieval | Tools for capture and follow-up of leads generated during an event | Not enough data |
POS
Credit Card Payments | Processes credit card payments either within the platform or using an outside processing company. | Not enough data | |
Barcode Scanning | Allows users to scan barcodes to obtain pricing and item information when checking out a customer. | Not enough data | |
Hardware Integration | Allows users to connect the software with outside hardware such as cash drawers, credit card readers, barcode scanners, and more. | Not enough data | |
Price Adjustments | Applies adjustments such as bulk discounts, sale discounts, buy one get one free or other offers to item prices during checkout. | Not enough data | |
Receipts | Provides receipts to customers after their purchase by printing them, sending them via SMS or email, or provides the ability to refuse a receipt. | Not enough data |
Marketing
Loyalty Programs | Provides customers with discounts or other rewards for being frequent patrons or attacts lapsed customers back with deals or coupons. | Not enough data | |
Email Marketing | Uses email to send marketing material to customers such as coupons, special offers, and more. | Not enough data | |
Email Marketing | Tools to create, customize, and send out mass marketing emails to specific donor groups. | Not enough data | |
Direct Mail Tools | Tools to create paper flyers and other mailings to be sent via direct mail. | Not enough data |
Administration
Inventory Management | Tracks inventory in real time as purchases are made so users are aware of the need to restock. | Not enough data | |
Employee Management | Schedules employees, tracks productivity, and allows for multiple user profiles. | Not enough data | |
Reporting | Provides users with reporting on key data such as sales, inventory, revenue, and more. | Not enough data | |
E-commerce Integration | Connects with an online store to either track inventory sold online or process online payments. | Not enough data | |
Reporting | Reports on various important data and metrics. This feature was mentioned in 13 Tessitura reviews. | 72% (Based on 13 reviews) | |
Interaction Tracking | Based on 12 Tessitura reviews. The ability to track each interaction with donors and maintain a record of their giving history. | 75% (Based on 12 reviews) | |
Automation | As reported in 10 Tessitura reviews. Tools to automate a variety of processes such as email marketing and emailing receipts. | 63% (Based on 10 reviews) | |
Donor Profiles | As reported in 11 Tessitura reviews. Profiles for each donor including contact information, interaction history, and giving history. | 73% (Based on 11 reviews) | |
Analytics & Reporting | Various reports and analytics to track key data and metrics for the museum. | Not enough data | |
Volunteer Management | Tools to onboard, schedule, and assign volunteers to perform various tasks. | Not enough data | |
Collections Management | The ability to maintain records for individual items within the museum's collection, such as their provenance, current location, restoration status, and tracking number. | Not enough data | |
Recordkeeping | Recordkeeping allows administrators to keep track of important records such as acquisition documents and other important documentation. | Not enough data | |
User Dashboard | Allows users to customize their home page to display the information relevant to their role and tasks. | Not enough data | |
Donor Profiles | Stores donor profiles that track all relevant information, including contact info, solicitor, giving history, and specialized attributes. | Not enough data | |
Reporting | Reports on any designated segmentation of donor information and/or gift history, and analyzes year over year trends. | Not enough data | |
Templates | Provides standard templates for letters and emails and/or allows users to create their own. | Not enough data | |
Customization | Creates custom fields to track information about donors or gifts that is specific to an organization. | Not enough data |
Fundraising
Campaign Management | As reported in 10 Tessitura reviews. The ability to plan and execute fundraising campaigns based around specific goals. | 70% (Based on 10 reviews) | |
Online Donation Portal | The ability to accept donations online via a website, social media, or mobile device. 12 reviewers of Tessitura have provided feedback on this feature. | 74% (Based on 12 reviews) | |
Event Planning | Tools to plan fundraising events, including ticketing, registration, and attendance tracking. 11 reviewers of Tessitura have provided feedback on this feature. | 64% (Based on 11 reviews) | |
Recurring Donations | The ability to set up recurring donations of a specific amount at a chosen interval. 10 reviewers of Tessitura have provided feedback on this feature. | 75% (Based on 10 reviews) | |
Peer-to-peer Fundraising | The ability to create social media fundraising pages that are shareable and leverage social networks. | Not enough data | |
Mobile Capabilities | The ability to use mobile devices to collect in-person donations at an event or kiosk. | Not enough data | |
Membership Management | Tools to keep track of current and members and attract new members. These tools also track membership dues and donation history. | Not enough data | |
Donations & Fundraising | Tools to plan and track fundraising efforts, including donations. | Not enough data |
Guest Services
Ticketing & Admissions | The ability to sell and print general or special exhibition tickets and verify those tickets vial barcode or QR code scanning upon entering the museum or exhibit. | Not enough data | |
Event Registration | The ability for guests to register for events online or for administrators to manually register guests on the back end. | Not enough data | |
Group or Tour Reservations | The ability to schedule reservations for large groups such as tour groups or school field trips with payment upfront. | Not enough data | |
Gift Shop POS | A point of sale system for use in a gift shop to process payments. | Not enough data | |
Inventory Management | Tools to track inventory unrelated to the museum's collection such as gift shop inventory, pamphlets, or museum maps. | Not enough data |
Donor Management
Moves Management | Tracks action steps and notes for each prospective donor in the donor pipeline. | Not enough data | |
Pledge Tracking | Records gift pledges and updates remaining amount based on installments. | Not enough data | |
E-Document Storage | Allows electronic files to be uploaded and stored within donor profiles. | Not enough data | |
Acknowledgments & Communications | Generates acknowledgment letters for donations, and supports e-mail and letter mailing communication with donors. | Not enough data |
Interoperability
Event Tracking | Stores event registration and ticketing information collected through online forms or manual data entry. | Not enough data | |
Gift Tracking | Downloads gift information from integrated fundraising tools into donor profiles. | Not enough data | |
Fund Accounting | Designates restricted and unrestricted revenue and either integrates with accounting software or generates accounting reports for reconciliation. | Not enough data |
Constituent Management
Constituent Profiles | Creates unique profiles for constituents--such as donors, volunteers, or members--to store relevant information, and categorize individuals with customizable attributes. | Not enough data | |
Online Portal | Allows constituents to create an online account to engage with the organization, such as updating contact information, managing memberships, or signing up for marketing and event reminders. | Not enough data | |
Donor Communications | Enables gift acknowledgment and letter and electronic communications with constituents. | Not enough data |
Marketing Automation
Email Marketing | Allows users to send email to contacts in bulk. Common features include: Built in Email templates, social media integration, Subscriber list management, sign up forms, success rate reports, AB testing, and auto-responders. | Not enough data | |
Lead Management | Allows users to manage and track leads though a process. The lead process typically involves steps such as: 1. Lead Generation, 2. Customer Inquiry, Inquiry Capture, Lead Filtering, Lead Grading, Lead Distribution and Lead Qualification. | Not enough data | |
Campaign Management | Optimizes the process for organizations to develop and deploy multiple-channel marketing campaigns to target groups or individuals and track the effect of those campaigns, by customer segment, over time. | Not enough data | |
Marketing ROI Analytics | Analyzes effectiveness of an organization's various marketing activities | Not enough data |
Workflow Automation
Donor Prospecting | Automates activities and reminders for each of your prospects to help move them along the donor pipeline. | Not enough data | |
Data Entry | Simplifies data entry tasks by pulling relevant data from other sources and automatically updates existing records, or generates new records. This feature was mentioned in 11 Tessitura reviews. | 76% (Based on 11 reviews) | |
Task Delegation | Based on 10 Tessitura reviews and verified by the G2 Product R&D team. Establishes task assignments for individual staff members that alert as prerequisite tasks are completed. | 72% (Based on 10 reviews) |
Reporting & Analytics
Reporting | Based on 10 Tessitura reviews and verified by the G2 Product R&D team. Enables reporting of all data contained within the system. Allows for standard reports as well as the ability to create customs reports. | 70% (Based on 10 reviews) | |
Dashboards | Displays a customizable graphical presentation of the current status and historical trends of an organization’s Key Performance Indicators (KPIs) | Not enough data | |
Automated Reports | Based on 10 Tessitura reviews and verified by the G2 Product R&D team. Allows users to schedule automated reports to be pulled at a specified day and time. | 78% (Based on 10 reviews) |
Integrations
Accounting | Provides fund accounting support to track payments receivable and pending. | Not enough data | |
Fundraising | Supports online donation and event registration processing and imports fundraising data into records. | Not enough data | |
Grant Management | Manages grant-related activities such as proposal and reporting deadlines, document storage, and grant award expenditure. | Not enough data | |
Sales POS | Aggregates on-site and online sales transactions to track in constituent profiles and to assist with account reconciliation. | Not enough data |
Box Office
Customer Profiles | Includes CRM features for managing and segmenting customer profiles. | Not enough data | |
Ticket Types | Supports multiple different ticket types (e.g. general admission, reserved seating, discounts, group packages). | Not enough data | |
Branding & Customization | Allows users to customize event websites, registration forms, and event communications with their company's branding. | Not enough data | |
Event Communications | Provides tools for managing event confirmation emails or other communications with registrants. | Not enough data | |
E-Commerce | Allows attendees to purchase additional products or merchandise while registering for an event. | Not enough data | |
Fundraising | Includes fundraising features for organizations to receive donations during the ticket sale process. | Not enough data | |
Event Analytics | Reports on event analytics such as ticket sales, attendance data, and conversion rates. | Not enough data |
