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TeamMate+ Reviews & Product Details

Verified User in Food & Beverages
AF
Mid-Market(51-1000 emp.)
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Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about TeamMate+?

It ensures compliance, improves efficiency, and saves us valuable time. Plus, the customer support is excellent! Highly recommended! Review collected by and hosted on G2.com.

What do you dislike about TeamMate+?

Learning curve for new users, but this can be easily managed by the comprehensive trainings. Review collected by and hosted on G2.com.

What problems is TeamMate+ solving and how is that benefiting you?

It ensures compliance, improves efficiency, and saves us valuable time. Plus, the customer support is excellent! Highly recommended! Review collected by and hosted on G2.com.

Response from Rebecca Franchi of TeamMate+

Thank you for your valuable feedback. At TeamMate, we’re dedicated to continuous improvement, from our expert solutions to our customer service so you can deliver high-quality audits and critical insights to your organization. We’ve delivered your input to our product management team for consideration.

TeamMate+ Overview

What is TeamMate+?

TeamMate+ is an end-to-end audit management system that helps auditors and audit leaders execute and manage the audit workflow. Trusted by audit and controls professionals from global financial institutions to local government agencies and every sector in between, TeamMate delivers innovative and purpose-built solutions to enhance the power of audit teams. Harness digital capabilities to empower your team, integrate critical business systems and information to provide comprehensive assurance, and deliver data-driven analysis and insights to inform organizational decisions with the TeamMate+ suite of products. TeamMate, a Wolters Kluwer business, is built on a 30-year relationship with the audit profession. This foundation provides the stability and know-how to deliver future-ready capabilities to internal audit professionals. TeamMate+ is a global leader aligned with the internal audit profession – enabling teams of all sizes, across industries, worldwide. TeamMate+ is easily adaptable to the practices for your team, from assessments to planning; from fieldwork to auditee engagement; from reporting to issue tracking and follow up.

TeamMate+ Details
Product Website
Languages Supported
Arabic, German, Greek, English, French, Hebrew, Indonesian, Italian, Japanese, Korean, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Turkish, Vietnamese, Chinese (Simplified)
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Product Description

TeamMate+ is a purpose-built, configurable audit solution easily adapted to your workflow whether you’re a one-person team or a global audit department. Designed to streamline the audit workflow including collaboration with auditees, agile audit capabilities, data analytics, dashboarding and integration with leading business intelligence tools.

How do you position yourself against your competitors?

TeamMate leverages its long-standing relationship with audit professionals to deliver innovative solutions aligned with the audit workflow. More than surface-level tools, TeamMate+ provides the depth and breadth to support the nuances and complexity of audit work.

• Purpose-built for audit: Optimizing software around the audit methodology you have today, and the vision you have for tomorrow.
• Data-driven insights: Analytics are an essential component of effective, productive, and value-driven internal audit practices.
• Open ecosystem: Compliment your existing audit structure with TeamMate+ and encourage system-level collaboration.
• Stakeholder engagement: Create more compelling audit reports that are visual, clear, and concise to engage and provide the greatest audit impact.
• Infrastructure compatibility: Is your audit management system built on the latest technology? Does it pair well with other systems and tools?
• Risk-focused planning and execution: Understanding and responding to change is not a one-off task, it takes a holistic view and the right tools to stay ahead.


Seller Details
Company Website
Year Founded
1987
HQ Location
Alphen aan den Rijn, NL
Twitter
@Wolters_Kluwer
18,046 Twitter followers
LinkedIn® Page
www.linkedin.com
22,889 employees on LinkedIn®
Ownership
AMS:WKL
Total Revenue (USD mm)
$4,603
Description

Wolters Kluwer (EURONEXT: WKL) is a global leader in professional information, software solutions, and services for the healthcare, tax and accounting, financial and corporate compliance, legal and regulatory, and corporate performance and ESG sectors. We help our customers make critical decisions every day by providing expert solutions that combine deep domain knowledge with specialized technology and services.   Wolters Kluwer reported
0

annual revenues of €5.5 billion. The group serves customers in over 180 countries, maintains operations in over 40 countries, and employs approximately
0,000 people worldwide. The company is headquartered in Alphen aan den Rijn, the Netherlands.


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Recent TeamMate+ Reviews

NK
Natnael K.Small-Business (50 or fewer emp.)
3.5 out of 5
"System Audit Manager"
TeamMate + simplifies planning execution.
Verified User
A
Verified UserMid-Market (51-1000 emp.)
4.0 out of 5
"Teammate+ has streamlined our auditing process with its user-friendly interface and workflows."
It ensures compliance, improves efficiency, and saves us valuable time. Plus, the customer support is excellent! Highly recommended!
Verified User
U
Verified UserMid-Market (51-1000 emp.)
4.5 out of 5
"Teammate"
I have used Teammate and Teammate+ in my audit career and find the ease of use and organizing capabilities extremely helpful. I also find that the...
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225 out of 226 Total Reviews for TeamMate+

4.2 out of 5
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225 out of 226 Total Reviews for TeamMate+
4.2 out of 5
225 out of 226 Total Reviews for TeamMate+
4.2 out of 5

TeamMate+ Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for TeamMate+Question

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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TC
Senior IT Auditor
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about TeamMate+?

TeamMate+ optimizes and streamlines the entire audit lifecycle, from initial planning and execution to communicating results and tracking identified exceptions. It enhances efficiency by automating key tasks, ensuring smooth collaboration across teams, and providing real-time insights into the progress of audits. By centralizing audit data, TeamMate+ enables seamless communication with stakeholders and fosters a proactive approach to monitoring and addressing exceptions, ensuring compliance and minimizing risks. Review collected by and hosted on G2.com.

What do you dislike about TeamMate+?

After over a year of utilizing TeamMate+, we've encountered some system limitations that have prevented full utilization of certain modules. These limitations include the restriction of sending document requests to only a single recipient, the absence of search or sort functionality in the Response Tracking module, and the inability to configure more complex formulas for risk assessments within the system. We hope that these challenges will be addressed in the next version update, as resolving them would greatly enhance the system’s functionality and efficiency for our team. Review collected by and hosted on G2.com.

What problems is TeamMate+ solving and how is that benefiting you?

It significantly streamlines and standardizes our entire audit process, offering a centralized repository for all audit-related documents. This not only enhances efficiency but also ensures consistency across audits. Additionally, supervisors can effortlessly monitor the progress of each engagement, enabling real-time oversight and facilitating timely interventions when needed. Review collected by and hosted on G2.com.

Response from Rebecca Franchi of TeamMate+

Thank you, Tonibel, for taking the time to provide your feedback. At TeamMate, we appreciate your recommendations to improve the audit solutions that your organization relies on every day. Your valuable input has been promptly shared with our product team to be reviewed and considered.

CB
Senior Internal Auditor
Enterprise(> 1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about TeamMate+?

TeamMate is definitely an upgrade from the AM platform. It is more user friendly, has a lot of capabilities/functions, and the trainings provided by the TM Ambassadors and externally are a great tool. Review collected by and hosted on G2.com.

What do you dislike about TeamMate+?

If you've used TeamMate AM, this is definitely a major change and will take time getting used to. Review collected by and hosted on G2.com.

What problems is TeamMate+ solving and how is that benefiting you?

We use TeamMate for ALL work, so having a modern platform to keep up with how our audits are performed is beneficial. In the long run, I believe TM+ will benefit our company and audit clients. Review collected by and hosted on G2.com.

Response from Rebecca Franchi of TeamMate+

Thank you for sharing your feedback with us, Courtney. At TeamMate, we’re dedicated to continuous improvement, from our expert solutions to our customer service so that you can deliver high-quality audits and critical insights to your organization.

Verified User in Higher Education
UH
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about TeamMate+?

I have used Teammate and Teammate+ in my audit career and find the ease of use and organizing capabilities extremely helpful. I also find that the Teammate Connect Digest is a great way to discuss the product with others. Review collected by and hosted on G2.com.

What do you dislike about TeamMate+?

Sometimes things come up that require customer support from TeamMate. The Teammate manual is helpful but if you need to speak to someone it may take a while to get a response. Review collected by and hosted on G2.com.

What problems is TeamMate+ solving and how is that benefiting you?

It helps solve the issue of centralizing data for multiple audits with an ease of reviewing. Review collected by and hosted on G2.com.

Response from Rebecca Franchi of TeamMate+

Thank you for taking the time to provide your feedback. At TeamMate, we are committed to supporting you through every step of your customer journey with us. We’ve shared your feedback with our Customer Services and Support teams to address.

Verified User in Renewables & Environment
UR
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about TeamMate+?

Lo utilizo a diario y es una ventaja que se pueden cargar todas las actividades indicadas por la normas del instituto de auditores internos y es muy fácil de utilizar. No es difícil de implementar. Review collected by and hosted on G2.com.

What do you dislike about TeamMate+?

Por alguna razón desconocida las notificaciones no llegan a los auditados. Review collected by and hosted on G2.com.

What problems is TeamMate+ solving and how is that benefiting you?

Las notificaciones son un reto porque con frecuencia debo estar pendiente si el auditado recibe las alertas y/o remitiendo el enlace para accesar de forma directa. Ni siquiera llegan a Spam, simplemente no llegan. Review collected by and hosted on G2.com.

Response from Rebecca Franchi of TeamMate+

Thank you for your valuable feedback. At TeamMate, we’re dedicated to continuous improvement, from our expert solutions to our customer service so you can deliver high-quality audits and critical insights to your organization. We’ve delivered your input to our product management team for consideration.

NK
System Audit Manager
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about TeamMate+?

TeamMate + simplifies planning execution. Review collected by and hosted on G2.com.

What do you dislike about TeamMate+?

The graphical interface needs to look more modern. Review collected by and hosted on G2.com.

What problems is TeamMate+ solving and how is that benefiting you?

Audit management. Review collected by and hosted on G2.com.

Response from Rebecca Franchi of TeamMate+

Thank you, Natnael, for your valuable feedback. At TeamMate, we’re dedicated to continuous improvement, from our expert solutions to our customer service so that you can deliver high-quality audits and critical insights to your organization. We’ve delivered your input to our product management team for consideration.

Jaime-leigh L.
JL
Internal Auditor
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about TeamMate+?

I can use it for real time collaboration and at any point in time I have acces to my Departments Auidt files to assit with my work. I also make use of reports for analysis of Audits and open issues without manuallyy needing to track it making it much morr efficient. Review collected by and hosted on G2.com.

What do you dislike about TeamMate+?

There are quite a number of features that I have not used yet because there are so many. My company uses quite a few tools and it would be great to interagt with other tools. Review collected by and hosted on G2.com.

What problems is TeamMate+ solving and how is that benefiting you?

Acts a a document repository and central location for all files. Review collected by and hosted on G2.com.

Response from Rebecca Franchi of TeamMate+

Thank you, Jaime-leigh, for taking the time to provide your feedback. At TeamMate, we appreciate your recommendations to improve the audit solutions that your organization relies on every day. Your valuable input has been promptly shared with our product team to be reviewed and considered.

Verified User in Higher Education
UH
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about TeamMate+?

The upside to using TM+ includes that it can be accessed via the Internet and is easy to use and get around the program easily. Review collected by and hosted on G2.com.

What do you dislike about TeamMate+?

I think there could be some improvements made to some of the functionality; spell check is a little weird, would be helpful to have more space to write and better formatting options; would like to see more formatting options such as paragraph spacing, and would also like to see the ability to set your font to whatever you want and have it default to that whenever you open the program. Review collected by and hosted on G2.com.

What problems is TeamMate+ solving and how is that benefiting you?

The biggest problem it has solved is accessing via the internet when working from home and not having your work laptop. The dashboards can be helpful too for planning purposes. Review collected by and hosted on G2.com.

Response from Rebecca Franchi of TeamMate+

Thank you for your valuable feedback. At TeamMate, we’re dedicated to continuous improvement, from our expert solutions to our customer service so you can deliver high-quality audits and critical insights to your organization. We’ve delivered your input to our product management team for consideration.

Verified User in Manufacturing
UM
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about TeamMate+?

Built in Audit work flow within the same plartform.

Inbuilt capacity to communicate with auditees using teammate+ such as document request and feedback with evidence availabe.

Ease to use even for new auditors with minimal guidelines

Capacity to integrate with other systems such as Ms- office suite and PDF Review collected by and hosted on G2.com.

What do you dislike about TeamMate+?

Technical skills required to adjust audit report tempalate. It is not easy without reaching to local support.

Multiple windows and Tabs when documentng audit Review collected by and hosted on G2.com.

What problems is TeamMate+ solving and how is that benefiting you?

Having Audit working papers in one platform

Ability to have multiple users working on an audit activity simultaneously and provinding a platform to review

Assists in tracking audit recommendations and Management responses

Abilty to produce an audit report within a short period at conclusion of and audit activity Review collected by and hosted on G2.com.

Response from Rebecca Franchi of TeamMate+

Thank you for taking the time to provide your feedback. At TeamMate, we appreciate your recommendations to improve the audit solutions that your organization relies on every day. Your valuable input has been promptly shared with our product team to be reviewed and considered.

JL
audit
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about TeamMate+?

Its a useful tool for projects and timesheets. Review collected by and hosted on G2.com.

What do you dislike about TeamMate+?

Spell Check option needed. Teammate will highlight a mispelled word but does not provide a suggested correction. Review collected by and hosted on G2.com.

What problems is TeamMate+ solving and how is that benefiting you?

Project work Review collected by and hosted on G2.com.

Response from Rebecca Franchi of TeamMate+

Thank you for sharing your feedback with us, Janay. At TeamMate, we’re dedicated to continuous improvement, from our expert solutions to our customer service so that you can deliver high-quality audits and critical insights to your organization. We’ve directed your feedback to our product management team for consideration as a future enhancement.

Michelle C.
MC
Internal Auditor
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about TeamMate+?

I can have all the controls in one place and have a proper management of them. I like the different dashboards that I can have to see the progress of different functions.

They have a good customer support service.

It easy to use

I like that I can review previous projects by using the team insight clock. Review collected by and hosted on G2.com.

What do you dislike about TeamMate+?

I have an issue with the time tracking where I or the administrators could not delete the week tracked.

We had issues when we implemented the system but we learned how to used it and had a good communication with customer support.

The old version had a spelling check, I miss that. Review collected by and hosted on G2.com.

What problems is TeamMate+ solving and how is that benefiting you?

Control testing repository and progress tracking Review collected by and hosted on G2.com.

Response from Rebecca Franchi of TeamMate+

Thank you for sharing your feedback with us, Michelle. At TeamMate, we’re dedicated to continuous improvement, from our expert solutions to our customer service so that you can deliver high-quality audits and critical insights to your organization. We’ve directed your feedback to our product management team for consideration as a future enhancement.