TCP Aladtec Scheduling Pros and Cons

What I like most about the TCP Aladtec is the customer service. If I need anything, any time or day, Aladtec is always quick to respond. TCP Aladtec is also very user friendly and allows you to do many different things when making a schedule for the year. Review collected by and hosted on G2.com.

The one thing that I dont like about TCP Aladtec is the editing. Once a schedule has been implemeted, its hard to edit. Review collected by and hosted on G2.com.

I love how helpful the support team is. The support team is always quick to respond. When the team needs to investigate, the staff explain what they found in detail. Review collected by and hosted on G2.com.

When doing investigations, I would like to have more search filters. I would like to be able to search by unit/building and not just by day and staff member. Review collected by and hosted on G2.com.

Our office was using an exel sheet, print and put up, but when someone took off, we had more Highlighted areas and it was confusing because the schedule changed weekly if not daily Review collected by and hosted on G2.com.

trying to figure out the repeats and rotations. I needed the TCP staff to assist Me with this and at times it was hard to explain our schedules. I had worked with Javaid on several occassions and he was excellent. He listened and help me learn the program as well Review collected by and hosted on G2.com.

Aladtec has saved our team many hours of . The automated scheduling features eliminate the need for manual scheduling. The customer support provided has also been exceptional. Whenever we have a question or encounter any issue, the support team can be reached via chat or phone call. They are friendly and quick to provide assistance. Review collected by and hosted on G2.com.

Block time is challenging to get used to, but you do get used to it. A few things on our wish list would be the option to change colors with time types, a view where employees could see each other's sign-ups and a place to add a note to an employee's time. Review collected by and hosted on G2.com.

Very easy to use and implement for our field techs. Review collected by and hosted on G2.com.

Would be nice to be able to click on the schedule page and have it open up the add shcedules option right from the calender. Review collected by and hosted on G2.com.

I am a NEW user and had lots of questions on understanding a new platform for scheduling. I listened to a Web Cast and it was very detailed but the speaker explained the detail and made it very clear. After the WebCast I reached out to another contact, we exchanged a couple notes and they were very helpful and very accommodating to my new experience with this platform. They are a well trained team…. Review collected by and hosted on G2.com.

I know there are additional features I am not using but for now I got all the answers I needed for now and I will get deeper into the platform as needed. Review collected by and hosted on G2.com.

The Aladtec scheduling software is well known in the fire service industry. It is robust and able to handle scheduling, trades, time off and benefit time. Open shifts are easy to see and staff can sign up and trade shifts on a mobile app. Review collected by and hosted on G2.com.

While the scheduling system is strong, I can't seem to be able to use for volunteer firefighters or when I have unique scheduling issues. Review collected by and hosted on G2.com.

I like that it keeps track of holidays and automically calulates accrued time. Review collected by and hosted on G2.com.

I think it is more of a learning curve and less of an issue, but if a shift starts at midnight it gets confusing. We are going to start everyone at 11pm staring in 2024.

I also think printing stuff could be a bit better, somehow. Review collected by and hosted on G2.com.

It can be customized easily. Easy to navigate. Review collected by and hosted on G2.com.

Hard to access on phones. when I got a new phone i was no longer able to access aladtec and as the schedular i need that option. Review collected by and hosted on G2.com.

Scheduling using Aladtec is easy to use. I use it daily and appreciate many of it's abilities. My experience with customer support has been positive. Review collected by and hosted on G2.com.

One downside about Aladtec scheduling is that all users are not able to see who is signed up for upcoming shifts/overtime. Review collected by and hosted on G2.com.