
A powerful and comprehensive solution for tracking the online reputation of a brand and monitoring media and its sector. An adaptable and customizable tool that best meets our needs. Real-time tracking for reactive and exhaustive monitoring. Good technical availability, without bugs. Not to mention the responsiveness, great availability, and pedagogy of the Talkwalker teams, especially that of our account manager for effective support. Review collected by and hosted on G2.com.
Powerful tool that requires time to acclimate and fully exploit all its features and potential. Requires initial support for a good grasp. Review collected by and hosted on G2.com.
TalkWalker allows real-time tracking of what is being said about our company. The tool is comprehensive and offers a multitude of features, including the ability to create custom reports and send them to different recipients. The customer support is very responsive, which allows for quick problem resolution. Review collected by and hosted on G2.com.
It takes some time to become familiar with the tool, but once you understand how it works, the configuration becomes faster. The "sentiments" should be taken with a grain of salt because they do not always reflect reality. Review collected by and hosted on G2.com.
Talkwalker is a comprehensive social listening tool that covers the entire web space quite well, with data retrieval faster than most of its competitors. The tool is regularly updated and incorporates market developments (API cut-off by certain social networks, etc.). Review collected by and hosted on G2.com.
The tool could crawl even more sources, be more comprehensive in the spaces of a particular industry (health). The tool could also be easier to use. Review collected by and hosted on G2.com.
I really enjoy using Talkwalker because it is incredibly customizable and I can also use it for social monitoring purposes and extract data to create reports, it is much more accurate than other tools that I have used especially to calculate social sentiment, so I can create personalized reports directly in the platform or reports by email. Review collected by and hosted on G2.com.
This tool is not the most intuitive or easy to use, but with proper training I will quickly learn how to use it. Data mining and feelings labeling is very poor. On the other hand, it shows different data on the board and when we download it, the data count becomes different. Review collected by and hosted on G2.com.
The multitude of features and the ability to customize the tool in the smallest details for a better fit to our needs. A very comprehensive tool for in-depth social listening. A big plus for the customer support which is always available and responsive to help you if needed. Review collected by and hosted on G2.com.
A handling that requires time. Some indicators, such as potential reach, have a calculation method that does not exactly reflect the number of potentially affected people. Review collected by and hosted on G2.com.
With TalkWalker, one can do everything, collect web data, read articles that interest us, understand the stakes of a company through a platform dedicated to extracting data in bulk. My experience was very focused on "Data analysis" and TalkWalker provides a wide range of information concerning the topics of interest and thus highlights them in a dashboard. Review collected by and hosted on G2.com.
Talk Walker could be a little bit faster in loading time if the work is in a rush, but otherwise excellent time/data ratio. Review collected by and hosted on G2.com.
Its ability to accumulate mentions and its complementary tools such as the IA Engine Review collected by and hosted on G2.com.
The use of rules to change the feeling of large volumes of mentions Review collected by and hosted on G2.com.
The second added value of the platform is the language capabilities. The customizable dashboards offer the ability to evaluate performance across various KPIs, including mentions, engagement, potential reach, influencers, sentiment, and general demographics. Talkwalker has an excellent back-end system that enables the dashboard. What we like most is that we can react immediately, search with unlimited queries, change them instantly, and turn them into beautiful reports. Review collected by and hosted on G2.com.
The deployment of new features, which incorporates user feedback, has not adapted quickly enough for some of our needs. Especially unknown and small blogs. Overall, a really excellent tool. The interface can be overwhelming at first, as there are many features and options, however, you get used to it, it is easy to navigate. Review collected by and hosted on G2.com.
Talkwalker has everything in it, it is simple and has a neat layout, one can use many filters like date, city, source and many others. Visualization in it is very good and nice, dashboard and reports are also good as compared to other tools. It also has many other features which can make useful reports and can help in many useful insights. Previewing data while query submission is also an important part of Talkwalker. Review collected by and hosted on G2.com.
Data accuracy is very poor, query submission is also important, Sentiment tagging is very poor in Talkwalker and one can't truly believe in its tagging. Data downloading is limited and if data amount is high then you can find many data missing. Review collected by and hosted on G2.com.