Talkwalker Reviews & Product Details - Page 10

The wide variety of formats available to visualize our data, as well as all the options for exporting the data and graphs to office documents and directly onto websites, makes extracting the information we need in support of our decision making much simpler, reducing workloads and allowing the same number of analysts to cover larger topics. Review collected by and hosted on G2.com.

Changing/editing topics, filters and channels requires leaving the page you are working on. This disrupts your rhythm of work some times. This also means that the initial setup takes a little longer then necessary. Also the absent of age and religions analytics. In addition of the access of client users. Review collected by and hosted on G2.com.

I like the opportunity to select contents and images and use them to automatically generate a report. Review collected by and hosted on G2.com.

Sometimes I have problems in saving images (since they are not complete or with a low definition) Review collected by and hosted on G2.com.

Talkwalker is a really powerful tool with lots of features. It can be both be used as an autmatic tool to extract trends and scenario in a while, or it can be used with advanced filters, parameters and funcionalities to dig into huge datasets. It works both as a daily tool for basic users and as a professional analytics tool for experts. Review collected by and hosted on G2.com.

Actually nothing. It did its job perfectly. Review collected by and hosted on G2.com.

it is an incredibly powerful and easy-to-use tool.

It’s worth also mentioning that their support is extremely helpful and for those who are uncertain about how to set up (and maximise) a Boolean search they are on hand to do it for you.

We’ve been incredibly impressed with how intuitive Talkwalker is to use, and their resources (Academy) have been hugely valuable. If you’re looking for a social media analytics tool then look no further, Talkwalker does what it says on the tin (and so much more!) and should be part of every marketer’s toolkit. Review collected by and hosted on G2.com.

There isn't really anything to dislike - perhaps a little bit of a learning curve as it does just so much valuable stuff, but that's not really something to dislike! Review collected by and hosted on G2.com.

All of the different widgets that you can add to the report. Review collected by and hosted on G2.com.

The site is slow, sometimes graphs don't output the way they are supposed to, and there are more technical errors than make me comfortable, which can be frustrating and time consuming. Review collected by and hosted on G2.com.

Talkwalker alerts are an excellent way of keeping up with breaking news online.

I use this service to monitor client coverage in real-time by selecting the 'as it happens' function. For slower moving news, I select alerts for 'once a day' or 'once a week'.

This ensures I get client coverage as it's breaking online.

It's very easy to set up & edit your Talkwalker alerts at any time.

It's also a free service, which is welcome. Media monitoring services can be expensive.

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You have to ensure the alerts don't go into your 'clutter' or 'junk' folders.

Also inevitably these alerts can pick up articles that aren't relevant to your client (especially if your client you're monitoring has a generic name). Review collected by and hosted on G2.com.

I like best social network KPI for all posts, especially Engagement, Potential Reach and Trending Score. Automatic sentiment works pretty well (english). Easy to use is another quality of the tool. Review collected by and hosted on G2.com.

Automatic sentiment for Italian language is not so accurate (but it's common for several listening platforms).

Other crawlers are better than TalkWalker in order to retrieve data. Review collected by and hosted on G2.com.

Extensive tracking. it does not miss results also considering search on Facebook where results are more difficult to detect. Real time tracking is really good, along with the possibility to filter results. Clean interface is quick and easily understandable. Review collected by and hosted on G2.com.

Sentiment analysis: tag provided is not always reliable, tracking is sometimes not fautless. Review collected by and hosted on G2.com.

The ability of Talkwalker to monitor and organize data on the whole social media and web inventory. Review collected by and hosted on G2.com.

Nothing in particular. The platform keeps its promises. Review collected by and hosted on G2.com.

The Analysis element of the service is powerful, quick and comprehensive enough to handle most standard media monitoring and analysis requirements. The global reach of the monitored sources makes the tool very strong in supporting clients with a worldwide brief. Turn to the IQ Apps and you unlock more analytics, more focus leading to more insight. The platform is fully customisable - build your own dashboards and automated reports to help cater to any reporting / output requirement. Go even further by plugging in your own data sources to help drive wholistic data handling in the same platform enabling users to draw parallels and correlation across multiple data sources - this is where TalkWalker stands apart from the competition, effectively working as a provider of a powerful business intelligence suite.

New innovative apps and widgets come online regularly to help with data interpretation and manipulation.

Customer support has been faultless. Fast responses from a knowledgeable account team inspire great confidence in the service. Review collected by and hosted on G2.com.

The automated sentiment needs refining, but then automated sentiment is not an exact science. Tightening this would make for an even more compelling offer. The ability to manage projects within a user account could be more flexible, making more productive use of the data allowance available. Review collected by and hosted on G2.com.