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12 Synerise Reviews

4.5 out of 5
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12 Synerise Reviews
4.5 out of 5
12 Synerise Reviews
4.5 out of 5

Synerise Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for SyneriseQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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DL
Systems Developer
Hospitality
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Synerise?

The platform provides accurate results as AI is greatly used as it has enough knowledge about what is being asked. Further, Synerise responds faster and this saves on time. The platform can collect customer behavioral data which they scrutinize to produce a quality report and customer assistance required. The platform provides a lot of features like robust analytics tools, and personalization as it is a multiskilled platform. Synerise makes the possibility to answe the FAQs as it is integrated with answers for that. Review collected by and hosted on G2.com.

What do you dislike about Synerise?

The platform is time-consuming as many dashboard is created from the beginning hence using a lot of time. Besides, Synerise is rapidly developing; hence, you must have the best collected and maintained database. Review collected by and hosted on G2.com.

RL
Software Developer
Information Technology and Services
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Synerise?

Synerise has suitable features that makes it practical to collect behavioral data from customers and they are analyzed to deliver quality report.

The integration with AI systems, which gives accurate results is also a merit.

The simplified interpretation from the software is also an exciting feature that delivers an easy to understand report. The implementation of this tool helps in managing the robust business growth through accurate data analytics. Review collected by and hosted on G2.com.

What do you dislike about Synerise?

The determination with this platform is remarkable, where trends and behaviors from customers are well captured, and the right results shared. Besides, the updates and use of AI makes the process flawless. Review collected by and hosted on G2.com.

BL
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Synerise?

Synerise shines with its AI-driven predictive insights. This feature elevates the realm of individualized personalization to new heights. Leveraging advanced artificial intelligence, Synerise doesn't just interpret but forecasts user behaviors, empowering businesses to take a step ahead, not just catch up. Review collected by and hosted on G2.com.

What do you dislike about Synerise?

Synerise is growing really fast and is one of the most innovative AI Company in Europe. To take the best from the platform you need to have a well collected and mantained database/datalake that sometimes it takes time. But the outcome are rellay impressive in terms of personalization and predictive insights. Review collected by and hosted on G2.com.

ES
Job Training Specialist
Construction
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Synerise?

Their platform not excels in analysis providing valuable strategic insights through its Basemodel feature. The level of personalization and predictive insights it provides is not good. There is room for improvement in the implementation phase. Review collected by and hosted on G2.com.

What do you dislike about Synerise?

When it comes to integrating insights from third party software Synerise requires some work, which can pose limitations for businesses. Their pricing structure not be suitable for all budgets potentially straining brands and businesses. Synerise empowers marketing campaigns some customers find that its focus on data analysis and automation lacks the touch they prefer. Review collected by and hosted on G2.com.

Paolo C.
PC
Automatizzo Processi di Marketing
Marketing and Advertising
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: Organic Review from User Profile
What do you like best about Synerise?

The standout feature of Synerise is its predictive behavioral analysis. This capability is a game-changer for one-to-one personalization. Using machine learning, Synerise not only analyzes but predicts customer interests, allowing businesses to be proactive rather than just reactive.

In a nutshell, it's not just about understanding past customer behavior; it's about foreseeing future actions. This predictive edge makes Synerise invaluable for personalized marketing strategies. Review collected by and hosted on G2.com.

What do you dislike about Synerise?

While Synerise excels in predictive behavioral analysis and offers strategic insights through its Basemodel feature, there's room for improvement in the implementation phase. Specifically, the platform generates highly strategic and operational suggestions but falls short when it comes to seamless integration with some third-party software. This means that businesses often find themselves in a position where they have to manually implement these insights, which can be time-consuming and may require additional resources. Review collected by and hosted on G2.com.

Agnieszka  G.
AG
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Synerise?

What I like about Synerise is that when a customer asks me if something is possible, practically always the answer is yes. You just have to find a way to do it. Some of the tools on the market have certain limitations, here if one appears, the Synerise team tries to either find a workaround for it or address it in a road map.

The technical team supporting partners in their daily work is also great. Review collected by and hosted on G2.com.

What do you dislike about Synerise?

The need to build multiple dashboards from scratch. On the one hand, this gives freedom and flexibility, on the other hand, it can be time-consuming. Review collected by and hosted on G2.com.

Joanna P.
JP
Marketing Manager
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: Organic
What do you like best about Synerise?

Synerise is a versatile platform, and what stands out the most are its exceptional customer segmentation capabilities. It offers a wide range of features, including segmentation, personalization, multi-channel marketing automation, and robust analytics tools. Review collected by and hosted on G2.com.

What do you dislike about Synerise?

However, it's worth noting that navigating certain advanced features within Synerise can be challenging, and the complexity of the platform might be a potential drawback for users who are new to it or have limited technical experience. Review collected by and hosted on G2.com.

JR
IT support technician
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Synerise?

It is a friendly personalization software that helps us reach our target market. Moreover, Synerise is highly affordable. Review collected by and hosted on G2.com.

What do you dislike about Synerise?

This tools is swift and works smoothly, so far I lack any dislike. Review collected by and hosted on G2.com.

SS
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: Organic
What do you like best about Synerise?

It is one of the most robust CDPs for marketers looking to leverage the power of AI to elevate their marketing activities to the next level and deliver a seamless and personalized experience to the end customer. Review collected by and hosted on G2.com.

What do you dislike about Synerise?

"Dislike" would be a harsh word to be used here; however, their lack of local data hosting in the MENA is a challenge considering the sweeping changes to the data laws across the GCC. However, they do provide custom-tailored solutions to customers when required to ensure they are in line with the required regulations. Review collected by and hosted on G2.com.

Jakub  S.
JS
Enterprise(> 1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Synerise?

I worked with Synerise from the client and agency level. In both cases, the cooperation was very partnership-based. Each addressed problem or suggestion for the development of the platform met with a very quick analysis and solution was provided. Review collected by and hosted on G2.com.

What do you dislike about Synerise?

This is both a plus and a minus, because a lot of space for low-code solutions, gives a lot of personalization possibilities, but you need to have these skills. Review collected by and hosted on G2.com.