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symplr Workforce Reviews & Product Details

Erin L.
EL
Certified Nursing Assistant
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about symplr Workforce?

I Love the collaborative nature of the platform Review collected by and hosted on G2.com.

What do you dislike about symplr Workforce?

I wish there was reminders for time cards or a way to hold employees accountable. Review collected by and hosted on G2.com.

What problems is symplr Workforce solving and how is that benefiting you?

Organization. It is hard to keep track of all employees. This makes it easier to have everything Review collected by and hosted on G2.com.

symplr Workforce Overview

What is symplr Workforce?

Our integrated, enterprise-wide workforce management solution is designed specifically for healthcare. Labor costs comprise the majority of your operating budget, making it a primary focus area. Our solutions enable you to make data-driven staffing decisions to help contain and manage labor costs, improve productivity, increase staff engagement, and positively affect patient outcomes. - Make financially sound staffing decisions with real-time data - Self-service tools for managers and staff for scheduling, shift trading and open-shift management - Supports both clinical and non-clinical support staff across the organization Our workforce management solutions and modules include: Time and Attendance, Staffing and Scheduling, Patient Classification, Outcomes Analytics, symplr Workforce Mobile App, Low Energy Bluetooth® Technology Beacons, and Series 5000 Time Clock.

symplr Workforce Details
Product Website
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Product Description

CentricityTM ShiftSelect enables users to to optimize resources and meet patient care goals through management. Increase employee satisfaction by empowering them to choose when they want to work based on experience, competencies, personal preferences and job qualifications.


Seller Details
Seller
symplr
Company Website
Year Founded
2006
HQ Location
Houston, Texas
Twitter
@symplr
789 Twitter followers
LinkedIn® Page
www.linkedin.com
1,726 employees on LinkedIn®
Description

As the leader in healthcare operations solutions, anchored in governance, risk management, and compliance, symplr enables enterprise customers to efficiently navigate the unique complexities of integrating critical business operations in healthcare.

Our healthcare-specific software solutions and professional services provide value far beyond single, siloed solutions and enhance our clients’ ability to achieve truly connected, integrated, enterprise-wide operational efficiencies.

For over 30 years, healthcare organizations have trusted our expertise and depended on our provider data management, workforce and talent management, contract management, spend management, access management, and compliance, quality, safety solutions to help drive better operations for better outcomes.


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Overview Provided by:

Recent symplr Workforce Reviews

VG
Vito G.Small-Business (50 or fewer emp.)
4.5 out of 5
"A more organized approach to workforce planning"
The one thing about symplr Workforce I like the most is how it arrays shift rotations. It helps distribute work evenly among employees to avoid ove...
SM
Stephanie M.Small-Business (50 or fewer emp.)
4.0 out of 5
"Customizable templates in symplr Workforce fit our unique needs perfectly"
To be very honest, I like the intuitive feel that the tool has grown to showcase under symplr Workforce. It is easy to use, and well organized in t...
Verified User
A
Verified UserEnterprise (> 1000 emp.)
4.0 out of 5
"User-friendly and adaptable"
I like that it was very easy to navigate, search for employees, etc. It was also adaptable, as our engineers were able to add in reports we could p...
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symplr Workforce Media

symplr Workforce Demo - symplr Workforce mobile app
By integrating systems and automating processes with symplr Workforce, nurse managers gain access to real-time data to identify and address issues before they arise. symplr Workforce also empowers nurses to control their own schedules, which saves time, gives them control over their work-life...
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46 out of 47 Total Reviews for symplr Workforce

4.3 out of 5
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symplr Workforce Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for symplr WorkforceQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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VG
Operations Shift Supervisor
Individual & Family Services
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about symplr Workforce?

The one thing about symplr Workforce I like the most is how it arrays shift rotations. It helps distribute work evenly among employees to avoid overloading of some while ensuring, in turn, that there is no burnout within the team. Preferences and availability as well as workload balance are considered in the automated scheduling. It also helps in ensuring that that certain roles meet specific credentialing needs before being assigned shifts. This has kept us out of last minute adjustments and gaps in staff. Review collected by and hosted on G2.com.

What do you dislike about symplr Workforce?

Symplr Workforce has the downside of taking longer to approve shift swaps. However, with requests of approved paths requiring through their approval paths there can sometimes be a delay for last minute changes. Secondly, second (another entry), while schedule updates get pushed, the notification for the changes is never sent immediately, so sometimes the miscommunication. There are, though, for a few instances, course, some employees have not been aware of the changes and as a result, have had coverage gaps. Review collected by and hosted on G2.com.

What problems is symplr Workforce solving and how is that benefiting you?

It is now easy to manage incidences of shift interferences since Symplr Workforce has had a positive impact on the way the organization is being scheduled. This reduces working hours which managers used to spend so much time ensuring fair distribution of shift. It also assists in avoiding compliance problems as the necessary certificates are checked for verification before granting certain positions. This has made staffing easier and eliminated some of the sudden changes on the team, taking their attention away from the work at hand. Review collected by and hosted on G2.com.

SM
Workforce operations coordinator
Consumer Services
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about symplr Workforce?

To be very honest, I like the intuitive feel that the tool has grown to showcase under symplr Workforce. It is easy to use, and well organized in terms of scheduling and tracking of the time your employees take off. The templates are convenient to use to design the schedules tailored to our needs, besides it does not need much effort to do that. Also, regarding the real time notification and approval it helps me to track the changes in staffing and apply necessary changes when necessary. Review collected by and hosted on G2.com.

What do you dislike about symplr Workforce?

Although, there are various features in symplr Workforce, I was surprised to realize that the mobility app seems to have fewer options than the web application. More precisely, they would like to have even more Reporting and Analytics options on the Mobile application. This would make it possible for me to do staff planning and make shift schedules on the move rather than having to stay at the office. Review collected by and hosted on G2.com.

What problems is symplr Workforce solving and how is that benefiting you?

Originally, our effort to manage employee schedules and team tracking was terrible, but symplr Workforce has changed all that. Since taking these processes automated, we have reduced errors, improved compliance and learned a lot about staffing trends. This has allowed us to optimize our workforce: have the right people in the right region at the right moment. In the end, it helps the patient and it helps the workplace. Review collected by and hosted on G2.com.

VR
Senior IT Engineer
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about symplr Workforce?

I personally like how easy to use this platform and it really helped me in reporting and staff management . From taking attendance to log tracking of teams it works without any issue. It does absolute job for time card and attendance tracking which I find very useful Review collected by and hosted on G2.com.

What do you dislike about symplr Workforce?

I see no red mark while working with this platform ,it does the job without issue. Review collected by and hosted on G2.com.

What problems is symplr Workforce solving and how is that benefiting you?

It has been very helpful in keeping track of the task management and report management while working with teams. Definately helped in improving the productivity of the whole company .Makes task easier with its supports of devices . Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
AH
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about symplr Workforce?

I like that it was very easy to navigate, search for employees, etc. It was also adaptable, as our engineers were able to add in reports we could pull, templates we could create, and more which was super helpful. Review collected by and hosted on G2.com.

What do you dislike about symplr Workforce?

I think it would have been nicer to have more schedule management ability, or at least to have made it easier to navigate and use from an administrator POV. Review collected by and hosted on G2.com.

What problems is symplr Workforce solving and how is that benefiting you?

It made it much easier to see where applicants were in the process and current employees in one place which was great. Review collected by and hosted on G2.com.

Prachi K.
PK
Cyber Breach Review Attorney
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about symplr Workforce?

I love the advanced analytical feature of streamlining scheduling, compliance and other HR functions primarily in the healthcare industry. It allows for real time updates reducing administrative overhead. The platform also provides for self service portal for employees. This allows them to manage their schedules, request for time offs etc Review collected by and hosted on G2.com.

What do you dislike about symplr Workforce?

There is no glaring backlog which can be pooiinted out about the software Review collected by and hosted on G2.com.

What problems is symplr Workforce solving and how is that benefiting you?

This software allows me to integrate health record and payroll system. Also the app provides valuable insights like productivity, staffing levels etc. Review collected by and hosted on G2.com.

Kriti S.
KS
Process Advisor
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about symplr Workforce?

I love how easy-to-use Symplr Workfoce is, especially for scheduling and managing employee records. Also, the integration with other systems is smooth, making implementation easier. Review collected by and hosted on G2.com.

What do you dislike about symplr Workforce?

Overall, the platform is easy to use, but there can be some delays when loading schedules during high traffic times. Review collected by and hosted on G2.com.

What problems is symplr Workforce solving and how is that benefiting you?

The platform make trackig time cards and managing overtime much easier, which has led to better employee cost control. Review collected by and hosted on G2.com.

Rajendra B.
RB
Associate Attorney
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about symplr Workforce?

Helps me to track attendance of my, daily routine or timekeeping also and also help in scheduling calendar for the day Review collected by and hosted on G2.com.

What do you dislike about symplr Workforce?

Time taking while filling the attdancce form or take time to load the sheets Review collected by and hosted on G2.com.

What problems is symplr Workforce solving and how is that benefiting you?

Helps me geniuely about attandance problem issue which arises and with the help of this app can easily fill dsily attdance where earlier using d365 which is also good but not this much Review collected by and hosted on G2.com.

Ritu P.
RP
Process Advisor
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about symplr Workforce?

I like how semlesslly it integrates various HR funtions into one platform. The analytics feature is game changer for my organization. Review collected by and hosted on G2.com.

What do you dislike about symplr Workforce?

The process to filling out the attendance forms can be a bit time consuming. Review collected by and hosted on G2.com.

What problems is symplr Workforce solving and how is that benefiting you?

Symplr helps in steamlining our attenace tracking and payroll process, which is a significant part of HR. Review collected by and hosted on G2.com.

Preetima P.
PP
KYC ANALYST
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about symplr Workforce?

The collaborative features make communication and coordination between team seamless. Review collected by and hosted on G2.com.

What do you dislike about symplr Workforce?

It is relatively straightforward to implement and use. Review collected by and hosted on G2.com.

What problems is symplr Workforce solving and how is that benefiting you?

It resolves several issues like workforce management, tracking and end to end employee records. Review collected by and hosted on G2.com.

LF
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about symplr Workforce?

The Time & Attendance system is a wonderful product! It's easy to use and offers many features for employees which eliminates some of the work from managers. I also like being able to set some of my own preferences and looking at information that is important to my role. The integration between Scheduling, Time Cards and Attendance tracking is excellent. Our implementation team (12 years ago) was excellent and definitely appreciated their expertise on best practices. Customer Service is wonderful. Most of my questions are answered immediately and if the issue needs to be escalated, the responses I receive are very prompt. Review collected by and hosted on G2.com.

What do you dislike about symplr Workforce?

My only recommendation for improvement would be for some of the standard reports such as the Attendance Tracking report. Review collected by and hosted on G2.com.

What problems is symplr Workforce solving and how is that benefiting you?

No problems at the moment Review collected by and hosted on G2.com.

Response from Tara Wieber of symplr Workforce

Hi Lori! We are always delighted to hear that our customers are enjoying our products or services. Thank you for taking the time to write a review.