140 Sybill.ai Reviews
Overall Review Sentiment for Sybill.ai
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3 best things for me are;
1) the AI email summary especially the next steps/actions
2) written transcript with search functionality so you can watch/read the relevant parts
3) the recording so you can click on the transcript and watch it back live.
It automatically joins all my meetings but I can change the settings and can also change sharing settings for colleagues.
took a minute to download and integrate. Review collected by and hosted on G2.com.
doesn't always pick up the correct speaker when there are a lot of people on the call. a long call with multiple people (such as a sales enablement session) doesn't always record the most relevant takeaways.
These are minor points in comparison though and I couldn't be without a note taker now. colleagues are using free versions of alternative note takers but the features on Sybil are far superior. Review collected by and hosted on G2.com.
The notes it provides are extremely detailed, better than anything a person could do while on a call
It allows me to fully focus on the conversation with the customer, rather than trying to decipher what important details that I need to add to my note
The turnaround time for the meeting report is very quick, and is not stopping me from being able to follow up
with the customer the same day
The auto email it generates is also a huge time saver when putting together the meeting recap
Setting up the integration took 2 mintues Review collected by and hosted on G2.com.
There have been a few instances where a next step or cusotmer question has been missed in the meeting summary BUT it's very easy to search the meeting transcript to find those pieces of the conversation Review collected by and hosted on G2.com.
Sybill helps me understand sentiment rather than the literal words that were said in a conversation. I love how well it summarizes calls, syncs with my CRM, and allows me to catch up and relearn things on past calls. I have used Gong in the past, and Sybill is the same if not better in nearly every way. You aren't missing much, if anything you are gaining functionality you will actually use when buying a tool like this Review collected by and hosted on G2.com.
They currently do not have a mobile app - this used to be something I liked about Gong, is that I could listen to calls on the go in the app pretty easily; however there are work around for this, it's just not quite as clean in this regard. that's really the only downside I see coming from gong. Review collected by and hosted on G2.com.
The timesaver of having Sybill in my vitual meetings, allows me truly focus on the goals and outcomes knowing that Sybill is listening taking notes and then embedding them into the Salesforce opp for tracking with next steps and action items. Review collected by and hosted on G2.com.
There have been a few times where there were glitches and Sybill didn't make it into the room and I wasn't able to caputre as sicintly the depth and bredth of the meeting. Review collected by and hosted on G2.com.
Sybill has made meetings with next steps and action items actualy get completeled. So often you have a meeting and multiple people walk away with tasks and its never heard of again. Sybill takes incredible notes in the human written language that are easy to review and check on next steps. Review collected by and hosted on G2.com.
There are alot of features I didnt know about such as recording. I need to dive deeper into the features. I would like to be able to change the name of Sybill on teams Review collected by and hosted on G2.com.
Sybill is a great tool if you are doing virtual meetings. My favorite thing about Sybill is that it is very accurate in describing the buying intent of a customer or prospect. It is very easy to use and has been great for my sales team. From a manager standpoint, you can go in and watch calls and coach your team with snippets, and from a sales standpoint, you never miss information.
Cannot wait to see more updates and how this amazing tool grows. Review collected by and hosted on G2.com.
If someone is not on a video call and calls in via speaker phone in the meeting, Sybill does not pick them up well. My only complaint. Outside of that, it has been great for my team. Review collected by and hosted on G2.com.
Sybill joins your online meetings and analyses the dialogue for interests & pain points for external or sales meetings as well as key takeaways for internal or team meetings.
The summary of each meeting is decision-useful and I’d argue 99% accurate compared to the typical transcription tools like Fireflies.
To add to the convenience, Sybill has saved me about 2 hours per week of emailing participants after meetings with helpful recaps and next steps.
Not only are prospects impressed by our thorough recap of the discovery call, but customers and team members find comfort in knowing how detailed were are in determining who is accountable for one. Review collected by and hosted on G2.com.
Sybill currently integrates with Salesforce and Hubspot CRM, but it would be great if Pipedrive also integrated with Sybill as well. Review collected by and hosted on G2.com.
I love that I can focus more on my customer and their needs, rather than just note taking. I'm confident that I will have a record of the call to reference in the future, and that Sybill will be able to consolidate the main takeaways that are needed for me to follow up or recall for the next call. It's super easy to integrate to my calls and I can choose which calls I want Sybill in. Review collected by and hosted on G2.com.
The only downside that's impacted me is the time it takes to process a video call. Sometimes it takes a while to process, especially if it's a longer meeting. This is understandable though, as there is more data to sift through. Ultimately it is still a time saver and value focusing product. Review collected by and hosted on G2.com.
After each call, I get a detailed synopsis of what happen. I specifically love how they breakout their notes. They have an Outcomes area, Next Steps, Painpoints, and Interests that are so insight full.
Its so easy to connect and use, it fucntions right through my Gmail account, implementation took less than 15 mins. I use it daily and add their notes into our CS system. Review collected by and hosted on G2.com.
Their intial pricing and tiers was a bit confusing, but was able to connect to support and they helped. Review collected by and hosted on G2.com.
Multi Faceted. Video with insight into body language, plus easy to edit snips. Searchable transcripts. Plus the overview that highlights buying intent, challenges and needs. Finally, AI followup, the emails are almost perfect everytime. Sybill saves me countless hours, and I no longer have to try and decipher my notes. Love that it updates Hub Spot Review collected by and hosted on G2.com.
I would be lost if I had to go back to taking my own notes Review collected by and hosted on G2.com.
