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Surfboard WFM Features

What are the features of Surfboard WFM?

Platform

  • Customization
  • Performance

Workforce Management Platform Features

  • Shift Scheduling
  • Absence & Leave Management

Platform Basics

  • Reporting
  • Dashboard
  • Performance

Platform Content

  • Automation
  • File Sharing
  • Content Library

Platform Additional Functionality

  • Integrations
  • Mobility
  • Forecasting
  • Task Management
  • Portal

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Technology Glossary Features

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View definitions of the features and discover new technology terms.

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Platform

Customization

As reported in 53 Surfboard WFM reviews. Allows administrators to customize to accommodate their unique processes. Includes ability to create custom objects, fields, rules, calculations, and views.
88%
(Based on 53 reviews)

Integration APIs

Based on 52 Surfboard WFM reviews. Application Programming Interface - Specification for how the application communicates with other software. API's typically enable integration of data, logic, objects, etc with other software applications.
87%
(Based on 52 reviews)

Internationalization

Based on 50 Surfboard WFM reviews. Enables users to view and transact business with the same content in multiple languages and currencies.
90%
(Based on 50 reviews)

User, Role, and Access Management

Grant access to select data, features, objects, etc. based on the users, user role, groups, etc. 52 reviewers of Surfboard WFM have provided feedback on this feature.
90%
(Based on 52 reviews)

Performance

Based on 53 Surfboard WFM reviews. Is consistently available (uptime) and allows users to complete tasks reliably.
90%
(Based on 53 reviews)

Mobility

Is accessible from a mobile device and by users on the go. This feature was mentioned in 52 Surfboard WFM reviews.
87%
(Based on 52 reviews)

Reporting

As reported in 50 Surfboard WFM reviews. Provides analytics tools that reveal important business metrics and track progress.
87%
(Based on 50 reviews)

Dashboards

Has a centralized dashboard for users to interact with. 48 reviewers of Surfboard WFM have provided feedback on this feature.
89%
(Based on 48 reviews)

Workforce Management Platform Features

Labor ForecastingView full feature definition

See feature definition
Predict the number and types of employees necessary to meet anticipated demand to control labor costs. 52 reviewers of Surfboard WFM have provided feedback on this feature.
88%
(Based on 52 reviews)

Shift SchedulingView full feature definition

See feature definition
Plan employee work shifts according to availability and provide notifications to employees when they are scheduled. 54 reviewers of Surfboard WFM have provided feedback on this feature.
94%
(Based on 54 reviews)

Time & Attendance Tracking

As reported in 51 Surfboard WFM reviews. Let employees track the hours they have worked through integrations with time tracking products or built in time tracking features.
88%
(Based on 51 reviews)

Absence & Leave Management

Employees can submit paid time off (PTO) or leave of absence requests that managers can approve or deny within the platform. 52 reviewers of Surfboard WFM have provided feedback on this feature.
81%
(Based on 52 reviews)

Skills Management

Based on 51 Surfboard WFM reviews. Organize, sort, and view employees based on skills and qualifications in order to make smarter workforce decisions.
85%
(Based on 51 reviews)

Succession Planning

Identify high performing employees with potential to be promoted with minimal development. This feature was mentioned in 48 Surfboard WFM reviews.
82%
(Based on 48 reviews)

Workforce Analytics

Tools designed to help analyze employee data and develop baselines for evaluating and optimizing workforce management. 50 reviewers of Surfboard WFM have provided feedback on this feature.
87%
(Based on 50 reviews)

Self-Service Capabilities

Based on 50 Surfboard WFM reviews. Web portals through which employees can view their schedules, submit PTO requests, configure work availability and preferences, and self-schedule from available work times.
89%
(Based on 50 reviews)

Mobile Shift Scheduling

Based on 46 Surfboard WFM reviews. Managers and employees can create or claim available work shifts and receive notifications on their mobile device.
83%
(Based on 46 reviews)

Team Communication

Based on 49 Surfboard WFM reviews. Message other team members or managers through built-in text or emailing functions and communicate scheduling or leave requests.
90%
(Based on 49 reviews)

Platform Basics

Reporting

As reported in 64 Surfboard WFM reviews. Provides analytics tools that reveal important business metrics and track progress.
84%
(Based on 64 reviews)

Dashboard

Has a centralized dashboard for users to interact with. This feature was mentioned in 65 Surfboard WFM reviews.
89%
(Based on 65 reviews)

Performance

Based on 68 Surfboard WFM reviews. Is consistently available (uptime) and allows users to complete tasks reliably.
90%
(Based on 68 reviews)

Platform Content

Automation

Automates some or all operation related tasks. This feature was mentioned in 67 Surfboard WFM reviews.
85%
(Based on 67 reviews)

File Sharing

Provides robust sharing options for communication with both internal and external stakeholders. 60 reviewers of Surfboard WFM have provided feedback on this feature.
76%
(Based on 60 reviews)

Content Library

Provides users with a pre-built library of useable content. This feature was mentioned in 61 Surfboard WFM reviews.
79%
(Based on 61 reviews)

Platform Additional Functionality

Integrations

Integrates with business solutions such as payroll, workforce management, POS systems, etc. 65 reviewers of Surfboard WFM have provided feedback on this feature.
86%
(Based on 65 reviews)

Mobility

Is accessible from a mobile device and by users on the go. 60 reviewers of Surfboard WFM have provided feedback on this feature.
85%
(Based on 60 reviews)

Forecasting

Forecasts scheduling needs based on important KPIs. This feature was mentioned in 63 Surfboard WFM reviews.
87%
(Based on 63 reviews)

Task Management

Provides task prioritization and management abilities. 64 reviewers of Surfboard WFM have provided feedback on this feature.
88%
(Based on 64 reviews)

Portal

Contains a portal to facilitate third-party or client application access. 62 reviewers of Surfboard WFM have provided feedback on this feature.
89%
(Based on 62 reviews)