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SubscriptionFlow Reviews & Product Details

SubscriptionFlow Overview

What is SubscriptionFlow?

SubscriptionFlow is a subscription and revenue management platform that helps businesses to optimize subscription revenue. The software enables subscription businesses to manage subscriptions, recurring billing, payment processing, and subscription lifecycles, and offers other multiple CRM solutions, effortlessly! It is an all-inclusive automated and integrated subscription management and recurring billing platform that allows users to: - Offer online subscription plans - Manage user-based, usage-based, set up fee, etc. and other billing models - Automate monthly payments, embed checkouts, & process payments in multicurrency - Have full control over the Subscription Life Cycle of the customers - Provide customer portal for subscribers - Auto manage the prorated payments of the subscriptions - Store additional data in addition to subscriptions plan and subscribers information - Integrate with multiple third-party applications

SubscriptionFlow Details
Languages Supported
English
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Product Description

Designed to increase the efficiency of the business and achieve high returns. Helps in automating the manual processes and provide various services to serve your business with an efficient billing system.

How do you position yourself against your competitors?

SubscriptionFlow monitors user activity to identify customers at risk of churning and, automatically, alerts the sales team, hence, plays a crucial role in improving the retention rate and strengthening the subscription experience for a customer.


Seller Details
Year Founded
2019
HQ Location
London, England
Twitter
@SubscriptionFL
173 Twitter followers
LinkedIn® Page
www.linkedin.com
16 employees on LinkedIn®

Chris P.
CP
Overview Provided by:
Transforming how buyers discover, research, & buy software

Recent SubscriptionFlow Reviews

Scott N.
SN
Scott N.Small-Business (50 or fewer emp.)
5.0 out of 5
"Probably the most versatile solution on the market"
The Tech behind Subflow is solid, flexible, and regularly improving. Subscriptionflow gives flexibility to the user, unlike any other solution ...
Nayab V.
NV
Nayab V.Small-Business (50 or fewer emp.)
5.0 out of 5
"Great on-boarding experience and exceptional customer support"
Apart from automating billing and invoicing (which helped increase our workflow efficiency), the support teams are always super receptive.
Habiba F.
HF
Habiba F.Small-Business (50 or fewer emp.)
5.0 out of 5
"A complete solution to all your subscription model needs"
It's been a year since our literary agency switched to SubscriptionFlow to manage our newly adopted subscription model for writing workshops, poetr...
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SubscriptionFlow Media

SubscriptionFlow Demo - Streamline the Workflow, Integrate Applications
SubscriptionFlow offers seamless solutions for third-party integration to streamline your billing with payments processing, sales, marketing, and other revenue operations.
SubscriptionFlow Demo - Enhance Visibility with Rich and Friendly UI
SubscriptionFlow offers an excellent user-friendly interface to manage billing, payments, and subscriptions.
SubscriptionFlow Demo - Manage Usage-based, Tiered, or Any Other Billing Model with SubscriptionFlow
With SubscriptionFlow usage-based billing, customers can be charged based on their consumption of the products or services that you offer.
SubscriptionFlow Demo - Stay Tax Compliant with Automated Sales tax Solutions
Automate tax compliance including tax calculations based on geo-location and the product classification, manage exemptions, and tax reporting— all in the cloud with SubscriptionFlow.
SubscriptionFlow Demo - Offer Customer Stellar Customer Experience
Customers can now manage their subscription data with a handy self-service portal. Customers have access to a dashboard that displays pertinent details such as outstanding invoices, details of customers’ accounts and the organization’s particulars.
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30 SubscriptionFlow Reviews

4.6 out of 5
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30 SubscriptionFlow Reviews
4.6 out of 5
30 SubscriptionFlow Reviews
4.6 out of 5

SubscriptionFlow Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for SubscriptionFlowQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Saima A.
SA
Head of Department
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about SubscriptionFlow?

It’s been more than 2 years since I started using SubscriptionFlow and I am comfortable in saying that this software has got everything you require to manage your subscribers. Be it subscription management, customer retention, revenue management, or automation requirement; SubscriptionFlow covers it all.

My marketing company requires us to reimburse subscription plans to our worthy customers and payment collection has always been a great problem for us. Not only that, the second problem here was funneling all those funds into a pipeline that could funnel all the revenues to an account in a very ordered fashion.

I used to use some other software before SubscriptionFlow and I lost many customers because they were sometimes getting charged extra, sometimes they were not charged for many months, and sometimes they were getting charged for all the missing months in one go. This resulted in declining revenues and losing customers. This was the time, we decided to switch our subscription management platform and while searching on G2, I found SubscriptionFlow.

The demo was free, and the customer support team is competent enough to give you an entire tour of the software in a very optimized way.

Another thing that I love about SubscriptionFlow is its analytics and statistical report. This report is capable of reflecting every single detail of significance. Be it MRR, ROA, ROE, NIM and PM. It can simply reflect any detail required according to your will.

Lastly, I love the part of SubscriptionFlow that allows customization. We all understand that at times, we require customization of sorts to tailor the software according to our needs. SubscriptionFlow helped me tailor the software according to my requirements. Review collected by and hosted on G2.com.

What do you dislike about SubscriptionFlow?

Well, as of now, SubscriptionFlow has been very optimal for us and our requirements have been met as desired but before switching to SubscriptionFlow, we wanted to run a pilot, but the software doesn’t allow free testers but demos.

I believe maybe they should start giving away free trial periods. Though that’s now a necessary requirement, it will consolidate their costumers and make them sure about the capabilities of the software. Review collected by and hosted on G2.com.

What problems is SubscriptionFlow solving and how is that benefiting you?

The major problem that SubscriptionFlow solved for us was the costumer billing problem. Now with SF, none is charged extra and less. Only the told amount is charged and it is done on time. Automatically! Review collected by and hosted on G2.com.

Ahmad A.
AA
Business Development Manager
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about SubscriptionFlow?

For starters, I can confidently say:

1. Customizability

2. Flexibility

3. Automation

3. Analytics and insights

4. Integration and Scalability

Keeping it an honest business review, my marketing agency required some management of subscriptions, and I was designated to this task. Being a new recruit and having the burden of such responsibility was overwhelming. I spent an unimaginable amount of time finding the best suit and booked several demos with different providers till I came across SubscriptionFlow.

Ngl, I was apprehensive at the beginning if they could efficiently help me automate my subscription plans and help me with pipelining the funds, but THEY DID IT. YES!

Now, the best thing about SubscriptionFlow is that this product is like Lego blocks. You can break them into pieces and reconstruct them the way you want them to be. Extremely customizable. If you want the customer insights to be plotted against MRR and require a regression line, the software is capable of doing it.

It not only efficiently provides service for subscription management but also tells the existing customers' intent and their loyalty score. Now this feature is as fascinating as it seems. It tells you about your customer who might be planning to leave you with great dexterity and accuracy. This feature helped us retain a lot of customers who were going to silently leave if not spoken to. But the software enabled us to identify those people. We spoke to them, understood their problems, and rectified them for their convenience.

Now another feature that I want to speak of is the RetentionFlow offered by SubscriptionFlow. You have no idea how this small algorithm can help you retain your worthy customers.

If I ever got to recommend someone a subscription management software, It will be SubscriptionFlow. Review collected by and hosted on G2.com.

What do you dislike about SubscriptionFlow?

Well, the part which I don't like about SubscriptionFlow is that they have a dry interface for their software. They require revamping their graphics so they can become less boring.

Even though the information being provided is unparallel and extremely useful yet if there could be some UI/UX development possible, their interface would have become very engaging. Review collected by and hosted on G2.com.

What problems is SubscriptionFlow solving and how is that benefiting you?

As mentioned earlier, my marketing business requires subscription management and revenue management in a very organized way. We used some other products for small terms before switching to Subscriptionflow.

The best part is they offered me complete sovereignty to play with the product as I please, and this feature has empowered and benefitted me the most.

A plus feature that they offered me is the costumer health and intent report which helps me a lot with understanding my client base and consumer behavior. Review collected by and hosted on G2.com.

Response from Kashif Saleem of SubscriptionFlow

Thank you for your worthy response. Looking forward to continuing working with you and develop a healthy environment.

Habiba F.
HF
Literary Manager
Publishing
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about SubscriptionFlow?

It's been a year since our literary agency switched to SubscriptionFlow to manage our newly adopted subscription model for writing workshops, poetry and publishing sessions, and learning resources. Managing the subscribers required a lot of time and resources, especially when using the model initially.

SubscribtionFlow streamlined the workflows and automated the recurring processes, significantly reducing our administrative burden and relieving us of any errors occurring due to manually managing subscribers and payments.

We tried using another software before SubscribtionFlow, but due to its complex interfaces and confusing features, we found ourselves with even more workload. It significantly affected our growth projects and incentives as we could not cater to them adequately, and we started losing subscribers due to poor management and customer service.

SubscriptionFlow takes care of all our troubles and provides great convenience for us and our subscribers. Our revenue has grown steadily, and customer experience has been enhanced with excellent feedback. Review collected by and hosted on G2.com.

What do you dislike about SubscriptionFlow?

SubscriptionFlow has been extremely useful to us until now, becoming the entire basis of our subscription model. We could've used a pilot run before coming on board, especially after our experience with the previous software. We were hesitant to adopt new software, but the demos and reviews were of significant help and assured us enough to start using it. The SubscriptionFlow support team has been very active and helpful in cases of any problems we faced in using SubscriptionFlow.

However, hesitant users like us might not be assured with the demos and could use pilot runs to ensure SubscriptionFlow's competency and capabilities. Review collected by and hosted on G2.com.

What problems is SubscriptionFlow solving and how is that benefiting you?

The major problem SubscriptionFlow solved for us was managing the subscribers with unified dashboards, subscription analytics, and automation of billing and invoicing. We don't even have to worry about payment or renewal reminders, which have also been automated. Review collected by and hosted on G2.com.

Fahama A.
FA
Account Executive
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about SubscriptionFlow?

- Very easy to navigate

- Easy to configure and maintain as it is not complex

- Customised dashboard according to your preferences

- Quick 24/7 customer support

- No hidden or extra costs

- Free Demo

- Large range of invoicing options

- Cheaper option compared to others Review collected by and hosted on G2.com.

What do you dislike about SubscriptionFlow?

- it initially takes time to learn the interface, but it's a smooth run from there Review collected by and hosted on G2.com.

What problems is SubscriptionFlow solving and how is that benefiting you?

SubscriptionFlow handles all of our customer plans, ranging from monthly to yearly, and sends POs to our customers. Automates subscription management and billing so that we can focus on expanding our product. Review collected by and hosted on G2.com.

Scott N.
SN
Chief Executive Officer
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about SubscriptionFlow?

The Tech behind Subflow is solid, flexible, and regularly improving.

Subscriptionflow gives flexibility to the user, unlike any other solution I've seen on the market. One size fit all solutions can lead to ineffective processes Review collected by and hosted on G2.com.

What do you dislike about SubscriptionFlow?

Not super intuitive at first, but becomes second nature over time Review collected by and hosted on G2.com.

What problems is SubscriptionFlow solving and how is that benefiting you?

Streamlining subscription management has never been easier. Scaling wouldn't have been possible with the integrated management on my website builder. Review collected by and hosted on G2.com.

Nayab V.
NV
Digital Marketer
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about SubscriptionFlow?

Apart from automating billing and invoicing (which helped increase our workflow efficiency), the support teams are always super receptive. Review collected by and hosted on G2.com.

What do you dislike about SubscriptionFlow?

They deliver what they promise, so I am pretty satisfied with their services. Review collected by and hosted on G2.com.

What problems is SubscriptionFlow solving and how is that benefiting you?

It greatly helps my company by automating our billing and invoicing which has decreased our customer churn. Additionally, the insights gained through the data reporting assist greatly in strategy work. Review collected by and hosted on G2.com.

Katherine A. H.
KH
Publisher and Executive Director
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about SubscriptionFlow?

The onboarding process and customer service is top notch. Our representative, Saboor Zia, has been amazingly helpful and is willing to help us get the exact customization we need. Review collected by and hosted on G2.com.

What do you dislike about SubscriptionFlow?

There is no downside. I think our quarterly timetable for renewals is unusual for them, and the fact that we have so many customers who pay by check, but they have fixed everything we needed as issues have come up. Review collected by and hosted on G2.com.

What problems is SubscriptionFlow solving and how is that benefiting you?

We had a coupon that a bit unusual, but they worked with us to make sure it was doing what we wanted. We also have customers who pay by check all the time, so they created a work around for when we entered data. We publish quarterly, and so our renewals are not monthly and they're working with us to make sure we get everyone with the right renewal date. They have done everything quickly and we always feel like they're paying attention. Review collected by and hosted on G2.com.

Verified User in Publishing
UP
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about SubscriptionFlow?

It's helpful to have subscription information and invoices in the same place. Info on our subscribers who pay online is automatically transferred to SubscriptionFlow. You're also able to filter for a particular set of customers based on a wide range of fields. We're still in the process of uploading all our existing data, so we haven't been fully onboarded yet. But I'm looking forward to having all our data organized in one place! Review collected by and hosted on G2.com.

What do you dislike about SubscriptionFlow?

I'm struggling to learn how to use the software. However, I'm receiving help from our onboarding representative, which has made the process easier. Review collected by and hosted on G2.com.

What problems is SubscriptionFlow solving and how is that benefiting you?

Storing everything associated with subscriptions in one place will help us manage subscriptions in a more organized fashion. It should simplify the renewal process. It will automatically update subscription status when a subscriber pays for a renewal, or if their subscription lapses. Review collected by and hosted on G2.com.

Zebunnisa C.
ZC
Product Marketing Associate
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about SubscriptionFlow?

The product works well and is flexible and customizable to our business needs. Review collected by and hosted on G2.com.

What do you dislike about SubscriptionFlow?

I haven't had any bad experiences to date. Review collected by and hosted on G2.com.

What problems is SubscriptionFlow solving and how is that benefiting you?

We have been able to automate recurring billing and payment tasks using this software which has helped in efficiency of our workflow. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
TM
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about SubscriptionFlow?

Improved UI

Automatic Payouts

Miscellaneous charges

Enable portal via invitation link

API - flag to disable workflows in creating / updating requests

API - Invoice API - offline charge

Subscription - Entitlement redeemed custom events

Invoice - Email invoice with custom attachments

HPP - Allow user-specific contract trigger date

HPP - Auto-fill visitor's country/state/city based on IP location

PMP - fill up customer's basic information

PCP - Integration of miscellaneous charges Review collected by and hosted on G2.com.

What do you dislike about SubscriptionFlow?

It has still not reached the stage where it incorporates artificial intelligence to make the customer experience more engaging, effective, efficient, and memorable. Review collected by and hosted on G2.com.

What problems is SubscriptionFlow solving and how is that benefiting you?

I offer subscriptions to magazines. I have many customers who have subscribed to different subscription plans. It will be a taxing task if I try to track billing and payment processing manually. However, with SubscriptionFlow, I can track subscriptions, billing, cancellations, and renewals. It is a great way to save time, money & effort and ensure they don't miss out on anything.

Furthermore, I am able to track the customer journey and see if the customer is satisfied or not. I mentioned only a few advantages of SubscriptionFlow – in practice, the benefits are too many to count. Review collected by and hosted on G2.com.