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Spotler CRM Reviews & Product Details - Page 8

Spotler CRM Overview

What is Spotler CRM?

Spotler CRM is a user-friendly Customer Relationship Management (CRM) system designed to enhance B2B sales and marketing efforts. It centralises customer and prospect data, providing a comprehensive 360-degree view that enables businesses to streamline processes and improve lead conversion rates. Key Features: Extensive Contact Management: Beyond basic contact details, Spotler CRM tracks all interactions via email, phone, and shared documents, offering a detailed timeline of customer engagements. Pipeline Management: The system allows for easy management of sales opportunities, enabling teams to prioritise, qualify, and visualise sales processes, fostering better collaboration and efficiency. Customisation: Spotler CRM is adaptable to individual business needs, allowing users to add new fields, manage user access, and customise layouts, graphs, and dashboards to align with specific sales processes. Workflow Automation: Automate routine tasks, create workflows, set up automatic follow-ups, and configure notifications to enhance productivity and ensure timely responses. Reporting and Insights: Monitor return on investment (ROI) and make data-driven decisions with comprehensive reporting tools that inform campaign strategies and sales tactics. Integration and Support: Spotler CRM integrates seamlessly with various tools, enhancing its functionality and ensuring a cohesive workflow. The platform is designed to be user-friendly, allowing for immediate and independent use. Additionally, Spotler offers professional services and support, including extensive training and technical assistance, to help users maximise the software's potential. By consolidating customer information and automating key processes, Spotler CRM enables businesses to deliver consistent customer experiences and drive more effective sales and marketing outcomes.

Spotler CRM Details
Languages Supported
German, English, Dutch, Spanish, Swedish
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Product Description

Improve your marketing and sales processes. From the first contact to closing the deal. Create opportunities, and set up lead nurturing campaigns and automated tasks. Or: collect web and email insights from your contacts in one central place. By allowing Spotler CRM to share real-time customer information across all business teams, customers not only get a more consistent experience, but it also makes sales and marketing more effective.

How do you position yourself against your competitors?

At Really Simple Systems our experience tells us that the majority of SMEs don’t need half of the functionality available in most CRMs and will never use it. So, by making our CRM simple to use we have created a system that organizations can easily adopt to successfully manage their business.

We also understand that SMEs don't have a team of IT developers on hand to implement their CRM. That's why we make sure our customer support is there to help you as you need it, getting you set up and using the software as quickly as possible.


Seller Details
Year Founded
2001
HQ Location
Brighton, East Sussex
LinkedIn® Page
www.linkedin.com
132 employees on LinkedIn®

TB
Overview Provided by:

Recent Spotler CRM Reviews

Verified User
A
Verified UserSmall-Business (50 or fewer emp.)
4.5 out of 5
"Really Simple Systems"
An outstanding piece of work. You can easily use it on any device as it has a very user friendly interface and it is very easy to use. It's dashboa...
Yas Q.
YQ
Yas Q.Small-Business (50 or fewer emp.)
4.5 out of 5
"Good CRM system with all the basics in place."
Homepage widgets easy to create and move around. Sales funnel easy to keep on top of. I loved the outstanding tasks and overdue tasks function and ...
Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
5.0 out of 5
"User friendly, fast, all choices are logical and simple"
Activities, ease of use, Easy lookup of accounts
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Spotler CRM Media

Spotler CRM Demo - Sales Dashboard
Customize your Sales Dashboard to highlight what's important to your business
Spotler CRM Demo - Company Records/Accounts List
View your company records, or Accounts, and click through to open. Search for a record across all your data, sort by column and customize your view.
Spotler CRM Demo - Tasks List
Manage your Tasks and things to do, set priorities, and assign tasks to a colleague. Sync your tasks to your calendar. Search for your tasks across all your data, sort by column and customize your view.
Spotler CRM Demo - Opportunities List
View and manage your Opportunities and Deals, and click through to open. Search for a record across all your data, sort by column and customize your view.
Spotler CRM Demo - Marketing Dashboard
Run email marketing campaigns directly from your CRM and automatically capture the engagement data back to your CRM. Customize your dashboard to show what's important to you.
Spotler CRM Demo - Email Designer
Create great-looking emails with the simple drag and drop builder.
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Have you used Spotler CRM before?
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144 Spotler CRM Reviews

4.4 out of 5
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144 Spotler CRM Reviews
4.4 out of 5
144 Spotler CRM Reviews
4.4 out of 5

Overall Review Sentiment for Spotler CRMQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Verified User in Financial Services
UF
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Spotler CRM?

RSS is very user friendly and the customization that is available has been extremely helpful. I look forward to taking it to the next level as we expand our company. Review collected by and hosted on G2.com.

What do you dislike about Spotler CRM?

The time change from west coast to England. 24 hour support would be nice Review collected by and hosted on G2.com.

Recommendations to others considering Spotler CRM:

Customize it to your needs ! It has customization features that are incredible. We used the free version and are switching to the paid version shortly. . Review collected by and hosted on G2.com.

What problems is Spotler CRM solving and how is that benefiting you?

keeping track of current customers and tracking sales leads Review collected by and hosted on G2.com.

Verified User in Insurance
AI
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Spotler CRM?

A great, user friendly CRM that meets your every day needs Review collected by and hosted on G2.com.

What do you dislike about Spotler CRM?

There isn't much actually. The system links and displays everything you need Review collected by and hosted on G2.com.

What problems is Spotler CRM solving and how is that benefiting you?

I am able to reflect on the current and prospective clients in an easy snapshot within the system. Review collected by and hosted on G2.com.

Karen T.
KT
Vice President of Global Sales
Hospitality
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Spotler CRM?

Very intuitive and easy to use and run reports Review collected by and hosted on G2.com.

What do you dislike about Spotler CRM?

Confusing which items are limited based on subscription. Review collected by and hosted on G2.com.

What problems is Spotler CRM solving and how is that benefiting you?

Easy way for me to run reports and communicate progress internally. Review collected by and hosted on G2.com.

Verified User in Insurance
AI
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Spotler CRM?

Customer service was amazing. Emailed over my contacts and they added them to the system in less than 5 minutes. Review collected by and hosted on G2.com.

What do you dislike about Spotler CRM?

nothing so far, other than allowing more accounts on the free version Review collected by and hosted on G2.com.

What problems is Spotler CRM solving and how is that benefiting you?

keeping track of my tasks, appointments, and all correspondence with my clients in one place Review collected by and hosted on G2.com.

Curtis W.
CW
Chief Executive Officer
Health, Wellness and Fitness
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Spotler CRM?

You can set up an account with 2 users and just a few prospects for very cheap. As your prospect list grows and your sales team grows, you can upgrade a little at a time. This helps keep the application within the company budget. Review collected by and hosted on G2.com.

What do you dislike about Spotler CRM?

A little pricey once you have 500+ accounts. Since most accounts are prospects and not clients, we aren't receiving revenue for most of the accounts although we are paying for them. Review collected by and hosted on G2.com.

Recommendations to others considering Spotler CRM:

It's a great way to get access to an intuitive CRM tool that meets the needs of your business - no matter what stage of growth your business is in. Review collected by and hosted on G2.com.

What problems is Spotler CRM solving and how is that benefiting you?

We are trying to better manage client data as well as create a solid follow-up procedure for keeping clients and acquiring new ones. We also are trying to get a better idea of the best sources to find new clients. Lastly, we are trying to get a better idea of our project pipeline so we can determine how to budget for marketing and other client acquisition activities Review collected by and hosted on G2.com.

Kristi G.
KG
Corporate Director of Sales Performance Support
Hospitality
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Spotler CRM?

The system is so similar to other big box systems, effective, easy and at a great price.You can easily work your way through the system without the hassle and confusion of others The webinars and support provided can't be beat! Review collected by and hosted on G2.com.

What do you dislike about Spotler CRM?

Only thing that I see that is missing is if your using it for a hotel sales purpose there isn't anything in there that allows you to have your meeting room space. If even there was something minimal included for meeting space it would totally ROCK! Review collected by and hosted on G2.com.

Recommendations to others considering Spotler CRM:

If your in need of a system to keep track of calls, business opportunities and tracking of your teams efforts and limited on funds this is the system to use Review collected by and hosted on G2.com.

What problems is Spotler CRM solving and how is that benefiting you?

With the trace system and opportunities options it has helped us keep track of where we are and what we need to complete or finalize. Review collected by and hosted on G2.com.

Caroline H.
CH
External Sales North West
Plastics
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
What do you like best about Spotler CRM?

Fantastic customer Support.

Ease of use when using day to day and when designing my own pages and pick lists.

As an external Sales Rep it has become a very valuable tool !!! Review collected by and hosted on G2.com.

What do you dislike about Spotler CRM?

Although the opportunity Section is great it could be improved if you could copy and paste the lines to produce quotes in an email or document. Review collected by and hosted on G2.com.

Recommendations to others considering Spotler CRM:

You have nothing to lose by trialing this.

I personally had used CRM systems in the past and did not like them...

..with in 2 days of trialing this CRM I was convinced it was the way forward for all my colleagues!!! as it really is so easy Review collected by and hosted on G2.com.

What problems is Spotler CRM solving and how is that benefiting you?

Increased sales due to being able to capture relevant information and list all opportunities ensuring they are assigned and followed up in a timely manner.

The reporting function is also becoming a valued feature.

This is a system for even those that do not like CRM's will LOVE. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
II
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Spotler CRM?

I love the ease of segmenting our contacts when we send out promotions using the Marketing Module. They have it all together with ease of importing data too! Their support is the best! I've always received red-carpet treatment when I've had a question. I've only just begun to see how powerful this system is, but it was name correctly - Really Simple! Review collected by and hosted on G2.com.

What do you dislike about Spotler CRM?

There's really nothing that I've discovered yet I've disliked. Review collected by and hosted on G2.com.

Recommendations to others considering Spotler CRM:

You get a whole lot of bang for your buck with this company. I did a lot of looking and comparing before deciding to go with them. Their customer service - a very key element with any of these companies - is stellar! The software fit our needs exactly! And the monthly fees are very competitively priced. Review collected by and hosted on G2.com.

What problems is Spotler CRM solving and how is that benefiting you?

Segmenting lists easily. I can now do it with lightening speed, and it's done correctly! Review collected by and hosted on G2.com.

Scott C.
SC
Branch Manager
Business Supplies and Equipment
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Spotler CRM?

I like that you can use it for free for 2 users and get a chance to decide if you will like it before upgrading. Review collected by and hosted on G2.com.

What do you dislike about Spotler CRM?

After upgrading so we can add more accounts I like the mail sync option but would really like to see an option that would allow it to log your phone calls from a mobile device. The reporting dashboard is hard to navigate, it could be a little cleaner and more user friendly. It takes too much trial and error to get the reports you want. Review collected by and hosted on G2.com.

Recommendations to others considering Spotler CRM:

An auto sync with the task to calendar would be nice, Remembering to hit the sync tab every time is sometimes hard to do with multiple things going on. Review collected by and hosted on G2.com.

What problems is Spotler CRM solving and how is that benefiting you?

Using it for the basic CRM, using the task and activities is the most used part of it. Staying on top of follow ups and prospects. Review collected by and hosted on G2.com.

Verified User in Insurance
AI
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about Spotler CRM?

The ease of customization made it really easy to implement. I am a small business owner and was able to implement the system within one day. Review collected by and hosted on G2.com.

What do you dislike about Spotler CRM?

I dislike the fact that there is not a offline mobile app available for this. I run a lot of appointments in rural areas and a mobile version of RSS would be excellent. Review collected by and hosted on G2.com.

Recommendations to others considering Spotler CRM:

If looking for quick implementation and ease of use. I highly recommend. Review collected by and hosted on G2.com.

What problems is Spotler CRM solving and how is that benefiting you?

It was difficult maintain a steady contact with my book book of business. RSS simplified that. I was able to consolidate all my records and communication needs on one platform. Review collected by and hosted on G2.com.