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144 Spotler CRM Reviews
Overall Review Sentiment for Spotler CRM
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It fits like a glove to my needs. Not too much...not too little. It allows customization when and where necessary without having to buy a massive and expensive system out of the gate. It grows with you. You don't have to buy more than you need and you can try it for free to make sure it is what you need. Review collected by and hosted on G2.com.
Hard to say. They have met all my expectations and more. Service is very good and pricing model is fair. I have never had an issue with the software and it does what I want so I really do not have any complaints. Review collected by and hosted on G2.com.
I really like how it organizes everything for me in one place. Our hotels use this system because using a larger system platform (sales pro) is financially not feasible. This system allows me to keep clients, companies, contacts, tasks all organized in one place, on a cloud based system. Convenient, low cost, and very easy to use. Review collected by and hosted on G2.com.
Limited customization. I don't have the freedom to organize as my business dictates. I can create a company but not sub categories (like if a company had a subsidiary). I would also like a way to enter traces like sales calls, prospecting, outside call. It would be very helpful to add that feature as the tasks option does not organize or classify the task. Review collected by and hosted on G2.com.
It was free for the version i was using, so price is a plus. It has some Xero integrations, which originally drew me to the product as my practice uses Xero for most clients. Review collected by and hosted on G2.com.
If I'm not mistaken there is no mobile integration with Android phones, no google chrome extension, no gmail extension. Since this is the ecosystem my business is in, it just makes it a poor fit. I do see an image on the website of a phone but when I search the google play store I do not see an app. Review collected by and hosted on G2.com.
Since I'm just starting a business, investing some serious money into a new CRM seemed silly, so I searched high and low for an alternative that offered an entry level platform with a robust suite of features and services. I first checked all the better known CRM providers...the ones you've probably heard about at nausea, but none of them had something that seemed to fit the bill. Once I found Really Simple Systems though I was quite surprised at the breadth of the initial free offering and new this was the right option for me. I took a look at the paid features and realized that this was actually a powerful platform, scalable, and reasonably priced. Review collected by and hosted on G2.com.
Quite frankly there hasn't been anything yet I've disliked. I'm not the savviest computer user out there so it took me a little while to understand how I could customize fields, but otherwise the system is quite intuitive. Review collected by and hosted on G2.com.
I was just looking for a very simple CRM to manage leads for our business. RSS was free (at our level of contacts) and did exactly what we needed without unnecessary extras cluttering and confusing. Review collected by and hosted on G2.com.
It does not have a polished user-facing design. Sometimes the U/X can be a little counter intuitive so I had to contact support with a couple questions about functionality in the beginning. Review collected by and hosted on G2.com.
The mobile app is easy to look at, intuitive, informative and easy to use. I like the sales pipeline and how easy it is to move a deal up to the next stage. It helps you keep individual deal information updated, and you always have a big picture snapshot that is accurate. I also like the fact that most lists and reports are filterable so you can get very specific. The Smart lists are exportable which is great for reporting. Review collected by and hosted on G2.com.
The Outlook add in works fairly well with base, but unfortunately the calendars do not synchronize. I understand that gmail and google calendar work seamlessly with it. However, if you're company is married to Outlook, like mine is, this becomes a big problem. We would like to have one place to enter appointments, and be able to track those appointments and their notes in Base. This is a big issue and in our case and seems to be outweighing the strengths of the mobile app.
Another problem is that you cannot create a list of pending activities. The Smart Lists are great, but it turns out the "actionable" category means "overdue task". As a manager, I don't want to catch our team failing to complete tasks, I want to encourage them, and ask about upcoming activities. As a salesperson, I think a list of pending activities in chronological order would be extremely helpful. This list can be found on the dashboard, but the same data is not available on a Smart List, which would be sortable, exportable, etc. Review collected by and hosted on G2.com.
RSS provides a user friendly system to maintain data, documents and provides the ability to schedule tasks and activities on your prospects and opportunities. Prices are extremely reasonable and the simplicity of the system makes it easy for anyone to use. Review collected by and hosted on G2.com.
Tasks are set up on the account level. They should also be set up on the contact level, providing easy access to contact phone numbers and email addresses. Review collected by and hosted on G2.com.
Theres many things I like about this software.. for me in my position within my company, it is used to manage my partner relationships. Anything from Note tracking, document storage, task management.. and contact management.
There are so many other features of this software that I don't use.
RSS for the last 2 years of using has constantly upgraded verisions, with each time getting better. Review collected by and hosted on G2.com.
Nothing that i have found that I disike Review collected by and hosted on G2.com.
