266 Sophos MDR Reviews
Overall Review Sentiment for Sophos MDR
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Easy access to a professional SOC team. It will not be possible to have a 24 x7 SOC team in house so having MDR is a piece of mind for all IT heads. Review collected by and hosted on G2.com.
None. Just wished there was a single onboarding manager to cover all elements. Review collected by and hosted on G2.com.
It provides a detailed explanation of the threats and alerts, the interface is more of user friendly, We never had a major outbreak while using Sophos MDR. I would also like to mention about the technical support team, whenever I reached out to them I have received a very satisfactory response. The tech guys knows are very technical and have a lot of knowledge about the tool. Review collected by and hosted on G2.com.
I found there were quite a few false positives, also the reporting feature can be better. Review collected by and hosted on G2.com.
The fact that things are remediated before they become an issue and saves me time in my day. Review collected by and hosted on G2.com.
The competitor's "Uninstaller" did not work as anticipated. Review collected by and hosted on G2.com.
Sophos MDR is easy to implement and offers a wide range of integrations. Dashboards and reports provide reassurance and MDR support is exceptional, both in proactive monitoring and in explaining difficult to interpret telemetry. MDR Complete is easy to use but also provides the flexibility to allow you to generate your own investigations whenever something takes your interest. Review collected by and hosted on G2.com.
Some integrations generate additional cost. Review collected by and hosted on G2.com.
Everything is in one place to consult. Evaluates almost all possible threats to computers. Review collected by and hosted on G2.com.
Some configurations that are in other systems are complicated. Review collected by and hosted on G2.com.
A small ICT Team can concentrate on other matters and projects. Review collected by and hosted on G2.com.
The cost is significant. Perhaps customers should be reimbursed if there have been no detections or responses. Review collected by and hosted on G2.com.
The integration of all the Sophos products into one console. Review collected by and hosted on G2.com.
The translation of some settings into the local language is not always appropriate. Review collected by and hosted on G2.com.
Sophos MDR offers a comprehensive, managed solution for cyber threat detection and response, providing organizations with the protection and peace of mind needed to meet today's security challenges. Review collected by and hosted on G2.com.
Language barriers with the support team, which could impact the effectiveness of threat response and issue resolution. Review collected by and hosted on G2.com.
Shophos MDR ability to detect a wide range of Cyber threats across various endpoints networks and cloud infrastructure.
24/7monitoring Support are likely fgood to rectify the concern by support engineers.Dashboard are very user freiendly to execute task evaluate task.
Shophos Consistenlty updates its MDR solutions with new features, enhancement and threat intelligence. Review collected by and hosted on G2.com.
Some time users are getting False positve detection.
Cost is higher then other vendor.
Some time integration of third party integration additional configuration required. Review collected by and hosted on G2.com.
