SocialPilot Reviews & Product Details - Page 5

I've been using SocialPilot for my social media management, and I must say, it's been a great help. It's incredibly user-friendly, so I didn't have any trouble getting started. What I love most is how easy it makes scheduling posts across different platforms. Whenever I've had questions, their support team has been really responsive. It's definitely made managing social media less of a hassle for us. Review collected by and hosted on G2.com.

The analytics tools are ok.—they provide come insights but I wish they were more in depth. Review collected by and hosted on G2.com.

The ability to schedule the schedule posts thru an upload and then make modifications. It allows for Agile marketing strategies and for easier. Review collected by and hosted on G2.com.

I do wish there was the ability to white label photos and to reschedule multiple entries at one time. Review collected by and hosted on G2.com.

SocialPilot provides a wide range of features for an affordable price point, which was key for us when selecting a social media management platform. It is intuitive to navigate so implementing it and training new staff on it has been a breeze. I really appreciate the number of platforms that can be integrated into your account and the ability to schedule a large number of post. Batch scheduling and duplication is also particularly nice and easy to use. I also really appreciate the ability to manage your inboxes within the software. It really eliminates the need to have all the accounts on your phone. Review collected by and hosted on G2.com.

We have struggled a bit with setting up a reviewing process in the account as far as where posts show up but this has not hindered our use of the platform. Additionally, I wish there was a way to alert the user that there would be errors to the post -- such as tagging private accounts -- prior to it attempting to post so that we wouldn't have errors popping up while we are not in the office. Review collected by and hosted on G2.com.

Very easy to use from the moment you setup your account. Easy to get posts in the system and ready for scheduling and reporting is pretty good. Review collected by and hosted on G2.com.

Adding social or connected accounts is a little cumbersome but usually its the service you are trying to connect that gives you issues, not Social Pilot. I wish that reporting was a little more robust and easier to parse out between my customers accounts but as it is works. Review collected by and hosted on G2.com.

As a social media manager and SEO specialist, I spend a lot of time creating, scheduling, and monitoring accounts for multiple clients. My company and I have gone through several prominent and obscure hubs for posting on social media, including SEMrush, HootSuite, loomly, and a few others that are not as well known. SocialPilot has been the one we've stuck with the longest because of its ease of use, number of features, and wide range of platforms that it integrates with.

Primarily, we have struggled to find a good platform that accommodates Google Business Profile posting; while this is more common nowadays, I know that there are still plenty of platforms that don't have GBP posting.

In addition, I am someone who relies heavily on the monthly (not weekly) calendar view when outlining the month's schedule. The excellent UI means that I can check, at a glance, what is still outstanding for the month.

The price point of many platforms has also been a difficulty. We usually have between 10 and 20 accounts throughout the year, depending on what projects we are working on. As a small business that doesn't charge an arm and a leg for social management, most platforms are not cost-effective for our team to use at the scale we do. SocialPilot has excellent price points for us, and we can easily add to or remove from our "maximum account" limit when we onboard or offboard clients. This makes a huge difference - if we go over our limit, we don't have to increase our tier (gaining a huge cost for a higher limit but also features that we won't use). When we recently lost a few big social media clients with several accounts due to the economic dip, we considered looking for a smaller platform in order to save money. However, SocialPilot's pricing was the absolute best that we found for small businesses, and we have continued with them even though our current clients are primarily using our other services.

Their customer support has also been stellar. I haven't needed to contact them often, but they always have swift replies. They are also on top of contacting their customers when there are API outages. I have also been contacted by their team to discuss ideas for their platform after submitting suggestions on their website; this is a first! Most companies just say "thank you" and then never follow up. I've spoken with a client manager and software engineer about my user experience, and they were very polite and receptive - though I have no idea if my suggestions were new or innovative, they still made me feel like the company was paying attention to their customers. :)

Another item that makes me suggest SocialPilot to other businesses is that they have a wide variety of white-label reporting options for analytics. They also let users add team members and client accounts for collaboration and approval. While we don't use this feature, I think it's an excellent option for customers to have. When we've implemented this before, it has been straightforward and fast.

Finally, if you're someone who likes a lot of bells and whistles or someone who likes to keep their software simple, SocialPilot lets you adapt the UI and tools to your needs. I've never felt overwhelmed or pressured to utilize tools that I simply don't need - and they've never gotten in the way of my work. The platform integrates with Canva, has a content library for an additional cost, lets you manage messaging, and allows users to set up regular scheduling per account (which is very easy to utilize when posting). Review collected by and hosted on G2.com.

There is very little to say about the downsides of SocialPilot, and most of them are limitations reflected in other platforms.

It would be easier if, when scheduling a post, I could see the recommended posting times for the account like I can when posting directly from the content manager in Meta Suite. If I want to do this, I need to either analyze the data myself or go to the Meta Suite manager to see what Facebook says.

The scheduler is also set for specific times over a week. I don't post at the same time every week on Facebook or Instagram, so I use this feature for GBP only. It would be a better system for me to use if I could set up a queue based on a schedule that I arrange on a month-to-month basis. Unfortunately, I don't think this is something that will be implemented on any posting platform.

Sometimes I receive errors when posting to different accounts, and it is not always clear when the issue is based on the error code. This takes a lot of time to troubleshoot if it's an obscure issue.

Finally, a note for some users - Facebook posting doesn't permit you to add a messaging or call button to your post. This limits my ability to use SocialPilot for some clients due to the nature of their requests. This is something that I would like to see eventually. Review collected by and hosted on G2.com.

I have been using SocialPilot for my company for almost five years. I have tried switching to other platforms during this time but have found that socialpilot is the only one that is consistent as far as does not time out continually causing my team to continually having to log back into all client accounts (which always happens at crazy times and on holidays), has a great support staff, makes regular updates to their platform and is very cost conscious to small business owners. I sould highly recommend. Review collected by and hosted on G2.com.

The only thing that I have disliked is the fact that LinkedIn is the only platform that does require us to have to re-login i do believe it is monthly, but I believe it is on their on not on the end of the platform and I do think even the Instagram sizing issue has been sorted out after all of these years so things continue to get better and better! :) Review collected by and hosted on G2.com.

Social Pilot is a solid scheduling service that offers many seats for account connection at an affordable price. Many other popular services only allow you to connect a few accounts to their platform for a lot more money, which would not be suitable or financially viable for what I do at my company. The Social Pilot team adds new features to help keep up with the changing social media space. The customer service is always very professional and timely, and you can schedule Zoom meetings if you need extra assistance. Review collected by and hosted on G2.com.

I wish you could schedule tweets for multiple Twitter accounts at once, but that may be a limitation with Twitter itself. When uploading bulk tweets, some characters turn into question mark symbols, and I have to manually edit each tweet before continuing to schedule. The old interface was easier to use and made it easy to view scheduled posts for a given account. Once in a while, some posts don't go out, and the error messages are unhelpful in finding out what went wrong. Review collected by and hosted on G2.com.

Social Pilot makes scheduling content across multiple accounts and platforms very easy. It is very user-friendly and great for marketers at all experience levels. It was easy to set up and easy to train my team on.

Social Pilkot's customer service has been very responsive the few times I have run into issues. Review collected by and hosted on G2.com.

I have run into a few issues with content not posting and receiving an error. Review collected by and hosted on G2.com.

Easy to use, AI writer, and can work months ahead. Inexpensive. Review collected by and hosted on G2.com.

No complaints, it works for us. We used before and liked it before committing to it full time. Review collected by and hosted on G2.com.

What I like best about SocialPilot is that it makes my social media posting much more effecient. I can post across multiple channels with just a few clicks. I also love the calendar feature. This helps me get a birds eye view of what it upcoming, and helps me pace out my content. Another great feature is being about the create the first comment on posts (not all channels offer this). Review collected by and hosted on G2.com.

The only downside might be the cost. I don't really have any dislikes about SocialPilot. I find the tool very helpful in my work. Review collected by and hosted on G2.com.