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SocialPilot Reviews & Product Details

SocialPilot Overview

What is SocialPilot?

SocialPilot is a social media marketing automation tool that helps you in scheduling and analyzing your social media marketing activities and thereby increasing your social media efficiency and reach. 1) You can connect over 9 social media networks like Facebook, Twitter, Instagram, Google My Business, LinkedIn, Pinterest, Tumblr, TikTok and VK with SocialPilot. 2) Share as many as 500 posts and connect over 100 profiles with just one SocialPilot account. 3) Manage your social media conversations with Social Inbox. 4) Add up to 10 team members in your SocialPilot account to delegate sharing and scheduling with the Team Collaboration feature. 5) Schedule 100s' of posts at a time uploading a CSV with the Bulk Scheduling feature. 6) Create customized posts for individual social accounts at a time and also mention other Facebook and Twitter profiles for more engagement. 7) Analyze your social media marketing activities with easy to understand Social Media Analytics and Reporting. 8) Have a look on when and what you have scheduled visually with the Social Media Calendar. 9) Never stay out of new content ideas, curate content suggestions and save them as drafts for later use. Add Curated Content and RSS Feeds for a never-ending queue. 10) Wait no more for your client's social media account credentials - just invite them and manage their social accounts effortlessly with the Client Management feature. 11) Create your own customized branded domains for more visibility and recognition with the URL Shorteners SocialPilot provides and get rid of long, unwanted, ugly-looking URLs. 12) Boost your Facebook posts right when you are scheduling it. And so much more... under one roof! There's a free 14-day trial* to test it out yourself :) *no credit card details required

SocialPilot Details
Product Website
Languages Supported
German, English, French, Portuguese, Spanish
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Product Description

SocialPilot helps you automate your social media posts and manage them more efficiently while saving enormous time.


Seller Details
Company Website
Year Founded
2014
HQ Location
Lewes, Delaware
Twitter
@socialpilot_co
74,253 Twitter followers
LinkedIn® Page
www.linkedin.com
148 employees on LinkedIn®
Description

SocialPilot is a powerful social media suite for marketing agencies, small and medium businesses, creators, professionals, and any individuals who want to increase their social media presence effectively. SocialPilot offers you easy-to-use yet advanced functionalities to take your business to the next level in social media management. With its dynamic features like Bulk Scheduling, AI Assistant, and Content Library, it makes your social media management effortless, reliable, and seamless.


Jimit B.
JB
Overview Provided by:
Entrepreneur | SaaS Expert | Marketer | Startup Enthusiastic

Recent SocialPilot Reviews

SL
Shawn L.Mid-Market (51-1000 emp.)
5.0 out of 5
"THE Social Media Software To Use - Look No Further"
It is extremely easy to set up all of the users and the teams can start posting right away! The interface is very intuitive with everything you ne...
HN
Hristo N.Small-Business (50 or fewer emp.)
4.5 out of 5
"Social media posting at its best"
Nemerous accounts, grouping of accounts, analytics, history of posts, drafts and AI assistant. I also like the support we have always received in a...
Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
4.5 out of 5
"A Solid Social Media Scheduler"
The calendar makes it super easy to see what's on tap, and once you have a system in place you can quickly schedule multiple channels over multiple...
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SocialPilot Media

SocialPilot Demo - Connect your Social Media Networks
You can connect multiple accounts with SocialPilot depending on the plan you have chosen.
SocialPilot Demo - Dashboard
View your posting history and daily usage chart in the Dashboard
SocialPilot Demo - Create a Post
Create and schedule customized posts with different media options - Images, Videos, and GIFs to make your posts more interactive.
SocialPilot Demo - Social Media Calendar
Schedule and view your daily, weekly and monthly posts with this intuitive calendar
SocialPilot Demo - Analytics
SocialPilot provides you with a comprehensive view of how your posts have been performing - including the posts that you haven't published using SocialPilot.
SocialPilot Demo - White labeling
White labeling of your account will completely customize your dashboard and interface to reflect your branding.
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Video Reviews

823 SocialPilot Reviews

4.5 out of 5
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823 SocialPilot Reviews
4.5 out of 5
823 SocialPilot Reviews
4.5 out of 5

SocialPilot Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for SocialPilotQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Imali C.
IC
Co-Founder
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about SocialPilot?

The software is well thought out, with usability in mind. Whenever there is something that I need help with, it's easy and quick to get hold of the friendly team who are always on-hand to help and genuinely make you feel like your ideas are being heard. Review collected by and hosted on G2.com.

What do you dislike about SocialPilot?

I wish the client portal had been better thought out (for clients viewing the social media posts) as there's things about it that could be improved. Customers tend to not be very technical so the layout needs to be as simple as possible. Review collected by and hosted on G2.com.

What problems is SocialPilot solving and how is that benefiting you?

I can manage plenty of accounts all at once for multiple clients from one portal, with proper whitelabelling and no confusion! Review collected by and hosted on G2.com.

Jessica D.
JD
Marketing Manager
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about SocialPilot?

If you're managing multiple social media accounts and need an efficient way to schedule content in bulk, SocialPilot is an excellent choice. One of the best aspects of SocialPilot’s bulk scheduling is the flexibility. You can schedule hundreds of posts in advance, ensuring your content calendar stays on track without constant manual input. The visual calendar and queue management features also make it easy to see your upcoming posts at a glance, giving you full control over your publishing strategy.

Overall, if scheduling is a priority for you, SocialPilot delivers a user-friendly and reliable solution. While it might lack some advanced features found in higher-end tools, its affordability and bulk management capabilities make it a top contender for those focused on streamlining their content planning process. Review collected by and hosted on G2.com.

What do you dislike about SocialPilot?

Compared to high-end tools like Hootsuite or Sprout Social, SocialPilot lacks some advanced functionalities.

I did have issues connecting to facebook groups Review collected by and hosted on G2.com.

What problems is SocialPilot solving and how is that benefiting you?

Scheduling around the clock Review collected by and hosted on G2.com.

Shayne W.
SW
Sales Director
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about SocialPilot?

Social Pilot allows me to utilize automation to ensure consistent content posting. On top of this the dashboard provides a nice single pane of glass to see what I will be posting this month with the capability to edit and schedule mroe posts. Basically 4 hours of work allows me to keep constant communication for an entire month whihc has proven invaluable for us as a business who does not imploy internal marketing. The setup to my social media platforms was easy and the integration has not had a single issue. Review collected by and hosted on G2.com.

What do you dislike about SocialPilot?

I would liek to be able to add certain features on mass to all posts but this requires me to do it on each one individually at the moment so having a feature for certain tags or links that I can mass add would be great. Review collected by and hosted on G2.com.

What problems is SocialPilot solving and how is that benefiting you?

It allows us to be constant and consistent in our marketing across 3 social media platforms whihc otherwise would take me forever to do. It also allows me to setup content for the month and then sit back knowing it will all get posted when scheduled without me having to constantly check Review collected by and hosted on G2.com.

VB
CEO/Founder
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about SocialPilot?

I can schedule all my client's posts in one central place. It is very cost-effective, and the API into Meta is seemless. There are no issues like with some of the other tools out there. Access via the Business Manager has no issues, whereas if you used other platforms, they require you to have access to the page as an individual, not a business. Review collected by and hosted on G2.com.

What do you dislike about SocialPilot?

No dislikes. Love SocialPilot. Will highly recommend to other Agencies, when you compare to Hootsuite and others. Review collected by and hosted on G2.com.

What problems is SocialPilot solving and how is that benefiting you?

Reporting in one place

Can look at all our clients social media in one place

Can repurpose content. Review collected by and hosted on G2.com.

Daniela C.
DC
Digital Specialist
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about SocialPilot?

SocialPilot is a sleek and organized tool that makes it very easy for social media managers to create and edit posts for multiple social media accounts on all major platforms. I have had little to no issues when working from SocialPilot, which makes my life easier! If there are any issues, customer support is often very quick to get back to you! I use SocialPilot every day for work so I am very appreciative to have access to such an easy and neat tool! Review collected by and hosted on G2.com.

What do you dislike about SocialPilot?

I've recently noticed that when a scheduled post generates an error, I don't get immediate notifications. Usually, I'm alerted a few hours after the post was supposed to go live, and sometimes I receive the notice when I'm already out of the office. This means I might not be aware of the issue until the next day. While this doesn't happen frequently, it's a big inconvenience when it does. Review collected by and hosted on G2.com.

What problems is SocialPilot solving and how is that benefiting you?

SocialPilot is always updating and improving the user experience and adding more platforms to which you can post to. They focus on the businesses and the users and make the content easy to access , learn, and use. Not only that, but they always offer webinars in which they teach users how to use SocialPilot and its new features to their maximum potential. Review collected by and hosted on G2.com.

Response from Ranajit Das of SocialPilot

Hi Daniela, We're happy to hear that SocialPilot has been a valuable tool in making your daily social media management tasks easier and more organized.

We appreciate your feedback regarding Twitter posting limitations. While this is a constraint imposed by the Twitter platform itself, we understand the importance of posting to multiple Twitter accounts simultaneously. Your insights are crucial, and I assure you that we will consider your requirement as we continue to enhance our platform.

If you have any further suggestions, questions, or specific needs, please don't hesitate to reach out to me at ranajit@socialpilot.co. We're always eager to understand our users' needs better and explore ways to serve you more effectively.

Ranajit

Customer Success Manager

Jason A.
JA
President/CEO
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about SocialPilot?

As a video production agency who offers light social media management of the content we produce, Social Pilot has been the best scheduling software that we've tested. It's easy to learn and use. Client integration works great with little issues other than the occasional disconnect of social accounts (which all software deals with). Most of all, the reliablilty of posting outperforms other platforms we've used. Review collected by and hosted on G2.com.

What do you dislike about SocialPilot?

Limited X posting but I do believe that this is due to the API limitations that X has for developers. Review collected by and hosted on G2.com.

What problems is SocialPilot solving and how is that benefiting you?

I have multiple clients with multiple social media accounts. Social Pilot allows me to track all of our client accounts and postings with relative ease. Review collected by and hosted on G2.com.

Verified User in Transportation/Trucking/Railroad
UT
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about SocialPilot?

I really enioyed how social pilot creates templates for each platform you're connected to so that you don't post incorrectly to cause errors. When I have one post that I need to post to Facebook, Instagram, Pinterest and twitter, social pilot makes sure I'm adhering to each of those rules (character limit, maximum hashtags) so that my posts look great and I'm not breaking any rules Review collected by and hosted on G2.com.

What do you dislike about SocialPilot?

I really would appreciate Reddit being added to the allowable platforms. I post there often and would really love automation in that area. Review collected by and hosted on G2.com.

What problems is SocialPilot solving and how is that benefiting you?

I mainly needed to maintain consistency and also needed to save time. Social pilot allows me to do both of those things Review collected by and hosted on G2.com.

MS
Social Media Strategist
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about SocialPilot?

Combined Reports are helpful and convenient when dealing with multiple clients. It's easy to customize the text for each platform for one post, and fast customer support is available. Our Marketing Agency uses it daily because it's easy for us to implement within each staff member. As a team, we can help each other by viewing all posts with the ease of integrating several platforms, making it easy for all of our clients to use. Review collected by and hosted on G2.com.

What do you dislike about SocialPilot?

Analytics aren't available for content posted directly to a platform, so it's slightly harder to get true engagement and interactions. Review collected by and hosted on G2.com.

What problems is SocialPilot solving and how is that benefiting you?

Holding the Team accountable for postings for each client, it's easy to see which team member has posted and who has not. Review collected by and hosted on G2.com.

Verified User in Online Media
UO
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about SocialPilot?

The calendar makes it super easy to see what's on tap, and once you have a system in place you can quickly schedule multiple channels over multiple days/weeks. Review collected by and hosted on G2.com.

What do you dislike about SocialPilot?

There is currently not a way to post longer tweets that are allowe with a paid account. So I'm still having to manually post to Twitter/X. There are occasions where a post or two don't post with no real reason why not. So you do need to check daily to make sure everything was posted. Review collected by and hosted on G2.com.

What problems is SocialPilot solving and how is that benefiting you?

Saving me a ton of time by not having to go to each and every social platform to post content. Review collected by and hosted on G2.com.

Megan H.
MH
Marketing Director
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about SocialPilot?

It's the most upfront pricing of any platform, fit exactly what I need and is really affordable. Blows competition out of the water in that sense! I use it to manage around 120 different location pages for a large retailer and am able to group them by franchise group so it is super organized in that way. It was really easy to set up groups and get all my pages connected. Customer support is SO fast to respond whenever I need specific help on something. I use this platform nearly every work day. Review collected by and hosted on G2.com.

What do you dislike about SocialPilot?

I wish I could run ads or boost posts through social pilot. This would help make it so I barely had to physically go onto the actual Meta platform and indivdual pages Review collected by and hosted on G2.com.

What problems is SocialPilot solving and how is that benefiting you?

This helps so I don't have to go post individually on all 120+ pages, such a time saver. Review collected by and hosted on G2.com.

Response from Ranajit Das of SocialPilot

Hi Megan, Thank you so much for taking the time to share your thoughts and experiences with SocialPilot. We truly appreciate your feedback and are thrilled to hear that our upfront pricing, customization options, and organizational features have been a game-changer for managing the 120+ location pages for your large retailer.

I understand your interest in running ads or boosting posts directly through SocialPilot. Unfortunately, due to modifications in Facebook policies, this feature had to be removed. I apologize for any inconvenience this may have caused. If you have any specific needs or questions, please feel free to reach out to me directly at ranajit@socialpilot.co, and I'll be more than happy to assist you.

Ranajit

Customer Success Manager