Video Reviews
824 SocialPilot Reviews
Overall Review Sentiment for SocialPilot
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Social Pilot makes it super easy to schedule posts across multiple platforms, and it's something I can trust to work with my clients. No hesitation on my end when signing up new organizations! Review collected by and hosted on G2.com.
I wish there was a little more information regarding how to set up accounts and settings to allow for approvals. I didn't really know what I was doing with that part and had to hit a few road bumps to figure it out along the way. Review collected by and hosted on G2.com.
The time saving aspect of the app would help us push out a lot of content in less time. Review collected by and hosted on G2.com.
Making story posts on the app wasn't always reliable. Review collected by and hosted on G2.com.
SocialPilot constantly makes changes by listening to suggestions and adapting its site. This means every update, the site gets a bit better! My favourite feature is the very readable "Calendar" screen which you can add your custom filters to. Review collected by and hosted on G2.com.
SocialPilot does experience a bit of lag. It's hard to discern if this is my laptop or the site but when you go over the wordcount for Twitter, you will receive a small lag spike, or when you add some filters there will be a noticeable delay. This is somewhat acceptable considering what it needs to do but it does affect work flow. Review collected by and hosted on G2.com.
There are so many things that I love about using SocialPilot - my top 5 are:
1. The calender function is so easy to use and you can see exactly what you have posted (for all 20 accounts) - the filter is awesome
2. I love the ability to group accounts and post to all!
3. I love how you can edit posts on multiple platforms (as an example you can remove the #tags from facebook but add them for insta and LinkedIn)
4. Reliability - the posts go out and go out on time!
5. THE PRICE IS SO COMPELLING - as a small business, you can afford it and afford to upgrade.
Sorry, one more - the reports feature is so cool! Review collected by and hosted on G2.com.
I do want the best time to post feature but it will come. I thought I would have a significant challenge without it but I found the price, and the number of accounts outweigh the wait for it to be integrated! Review collected by and hosted on G2.com.
We tried Hootsuite and other scheduling tools but our high volume of SMB profiles made those platforms cost prohibitive. SocialPilot allows us to scale our social media services profitably. They are also frequently releasing new features that are helpful! Review collected by and hosted on G2.com.
I can't think of anything. Sometimes it is a little bit buggy. Review collected by and hosted on G2.com.
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That I can create one post and share to all my accounts with only a few clicks and easily duplicate posts. The scheduling and Review collected by and hosted on G2.com.
There is a learning curve but that's just a testament to the many functions. I do have a hard time finding what I need through the curated content function. Review collected by and hosted on G2.com.
Social Pilot outshines the competition by providing integration with more social media channels, even YouTube video uploads. Social Pilot lets you set a schedule then it will schedule your posts for you according to the schedule. Of course you can always schedule yourself, but this feature saves time! The integration with Canva is great for creating nice-looking posts fast. You can tweak the post for each channel and then post to all. The ability to select any or all channels to send the post to enables you to market on more channels with no more effort than marketing to one. You can also post to different Pinterest boards and post to your business page on social media channels rather than being limited to your personal profile. The post-management page makes it easy to check your posts, follow up, and make edits. You can also read and respond to comments on certain channels. On top of that, unlike most other tools Social Pilot lets you load and schedule more posts than others - 500 and it has a handy bulk import feature. Finally, the interface is easy to use. Many social tool interfaces are small, crowded, and confusing. All of these features, plus an affordable price make Social Pilot the best in the industry. Oh and did I mention content curation and content distribution from your blog at your fingertips? Review collected by and hosted on G2.com.
There is only one thing I would like to improve, although I doubt it is Social Pilot's issue - it is probably the social media channels. Social Pilot loses connection with channels a LOT! You'll think everything is fine and then you see nothing has been sent for a week because some connection crapped out! You have to go reset it in Social Pilot and in the Social Media channel. This happens a lot and over and over and over again. It is very frustrating. As I said, I am pretty sure it is the channels that cause it. They are notorious for changing code in their integrations and then the integrations don't work - happens with all of the apps they integrate with - very annoying. Review collected by and hosted on G2.com.
One platform, easy connecting ability to clients accounts Review collected by and hosted on G2.com.
when you post more than one item, sometimes it doesn't always post them in the proper order Review collected by and hosted on G2.com.
We have a few content contributors, so it's great that we can set permissions based on the client. We appreciate having the ability to review content prior to scheduling. Review collected by and hosted on G2.com.
The schedules and queue feature can be frustrating to use. We use the calendar view and drag/drop to reschedule posts to another day. The auto queue then shuffles the other posts on the calendar around to fill voids, which isn't always useful for us. Review collected by and hosted on G2.com.
I love being able to schedule social posts ahead of time for multiple accounts. SocialPilot makes it really simple. Review collected by and hosted on G2.com.
I typically use the "add to queue" feature, but sometimes when I schedule a specific post for a specific day and time it doesn't replace what I have set up for my "queue" so I have to manually adjust the days and times of my scheduled posts (I typically prefer one post per day). Dashboard could be a bit more user friendly. I would like to get to my posts faster and easier. Review collected by and hosted on G2.com.