Video Reviews
823 SocialPilot Reviews
Overall Review Sentiment for SocialPilot
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SocialPilot makes posting on to multiple sites quick and easy. It has a user-friendly interface. The customer support is easy to contact and responsive. Review collected by and hosted on G2.com.
The only part I dislike is that I sometimes get error messages due to the image ratios for Instagram. It would be nice if this formateed automatically. Review collected by and hosted on G2.com.
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It's a good value - I get a lot of functionality for the price. Also - their service / support has been great. On the few occasions that I've needed it, they were super fast and helpful. Review collected by and hosted on G2.com.
Honestly I don't have any complaints about it. Review collected by and hosted on G2.com.
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We love the calendar feature & duplicate post. Calendar is great when scheduling. I love that we can plan out pretty far, we can plan mutiple platforms and it is seemless. I have used other platforms and they disconnect. I have not had this issue with Social Pilot. Review collected by and hosted on G2.com.
Ideally we could send clients a "proof" of planned content. Like if we could "download" the scheduled posts and send to them vs. them signing in. Another solid option would be if we could "alert" them that their posts are loaded and ready for revew. They forget to sign in and we have to remind them. Review collected by and hosted on G2.com.
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I like that all of my posts are laid out in an easy to review manner. Editing is straighforward and the options available for formatting all accomplish what I need. I only have to get in once a month and can take care of the full month of posts. Review collected by and hosted on G2.com.
I can't say I have any complaints. It's not a flashy/pretty interface but that's also kind of a good thing. Review collected by and hosted on G2.com.
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SocialPilot covers my basic needs and continues to add new features. I've been using it exclusively for less than 6 months, but they have already added features I hoped for when I signed up. I think that's a good sign that the company is responsive to feedback and feature requests. Review collected by and hosted on G2.com.
It would be nice to see an account social channel feed rather than just the posts delivered through SocialPilot. Also, the photo resizing feature is not as easy as Sendible's. Sendible has a suggested size for each social channel, which requires no extra thought, but SocialPilot provides only ratios. Review collected by and hosted on G2.com.
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I love being able to schedule my posts and keep track of what I am doing for my socials in one platform. It's easy to set up and integrate with all of the platforms. Review collected by and hosted on G2.com.
There is nothing I have ran into that I dislike at this time. Review collected by and hosted on G2.com.
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Excellent communications across the board, great customer service too. Team members do exactly what they promise. Easy to implement, integration was simple. Review collected by and hosted on G2.com.
Some end-user involvement is required to achieve above-par results. Sometimes LinkedIn or FaceBook make changes that require us to re-sync, but that's only a click to do. Review collected by and hosted on G2.com.
Very useful to combine all channels in one platform. Easy to write a single post and then tailor for each channel. Calender view is helpful. With only occasional issues, it has been very reliable. I also use it to get some analytics although it doesn't cover everything. I like that I can use it to post every type of post (eg carousels, reels) as some platforms do not allow this. Review collected by and hosted on G2.com.
Occasional glitches - I have had tags not work on Facebook, although the support team respond very quickly and try to sort the problem. Also had a couple of posts not post as scheduled but this is quite rare. Really wish they included tag and hashtag library as part of the cheaper service. Review collected by and hosted on G2.com.
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I like the analytics and also being able to plan out posts in advance. Review collected by and hosted on G2.com.
I would like to also to be able to post on other social media platforms besides FB and Linkedin. I attended a presentation on Social Pilot and they were showing us how to post videos on Youtube, etc..... Review collected by and hosted on G2.com.