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824 SocialPilot Reviews
Overall Review Sentiment for SocialPilot
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Social Pilot is a strong contender in the SM management space. At a very competitive pricepoint compared to its peers, it holds a lot of functionality you find on larger, more expensive platforms. Their customer service and support is strong, and very responsive. Review collected by and hosted on G2.com.
Minor technical challenges prevent the tool from being a complete "schedule and go" type solution. You will need to double-check and QA the application. Mobile app is weak Review collected by and hosted on G2.com.
If you need a reason to use Social Pilot then let the ease of use of scheduling posts be the one that moves you over the line to try Social Pilot. Scheduling multiple posts for multiple accounts and posting immediately or in a few days is a breeze with Social Pilot. Review collected by and hosted on G2.com.
When systems crash, and accounts become obsolete, there is a small process to connect your account from social media back to Social Pilot. This would be the only issue I currently have but is not a deal breaker. Review collected by and hosted on G2.com.
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I love that socialpilot can grow with me! I currently run an agency with 10 clients and the package is affordable but also serves the needs my clients need. Having the ability to communicate on the platform, approve/deny, and see analytics is super helpful. Review collected by and hosted on G2.com.
The only thing i wish is that analytics could go further back in time. Believe this is just because its based on pulling analytics off the social platforms that are readily available versus storing the information. Just means I need to export and store them so not a huge deal! Review collected by and hosted on G2.com.
The price, the user friendly interface, and that they are always adding new features without always asking for more money. Review collected by and hosted on G2.com.
They amount of external social channels is great. The only downs are occasional send errors but they help when needed. Review collected by and hosted on G2.com.
Scheduling and reports. I like that I can get all posts sorted for a few months ahead and then can get reports on how well they dids Review collected by and hosted on G2.com.
The only issue I have had would be creating groups for my teams so I can make it easy for them to schedule certain posts accordingly. Review collected by and hosted on G2.com.
Social Pilots platform is intuitive and easy for my entire team to use. Review collected by and hosted on G2.com.
Pulling analytics & data can be tedious because there is not a centralized dashboard that allows you to see a high level overview of everything at one time. Review collected by and hosted on G2.com.
It allows me to import bulk csv files to schedule social media posts throughout the year. Review collected by and hosted on G2.com.
It still does not have a feature that allows line breaks when importing bulk csv updates. Review collected by and hosted on G2.com.
Scheduled posting, variety of accounts to post on, client feedback features. Review collected by and hosted on G2.com.
Time-based scheduling can get confusing at times but great once you get the hang of it. Advanced reel and story features would also be helpful Review collected by and hosted on G2.com.
The best feature is the ability to post the same content to multiple pages. I run 11 social media pages, all with similar content so it helps streamline the process Review collected by and hosted on G2.com.
It is slightly outdated, sometimes things aren't delivered or pages drop out.
Being able to customise instagram stories would be helpful. Also I find the app quite tricky to use. Review collected by and hosted on G2.com.
Their customer service team is very responsive! Any time I have reached out with questions or suggestions, they follow through with great service (and have actually implemented several of the features I've suggested!) Review collected by and hosted on G2.com.
Nothing. It does everything I need it to! Review collected by and hosted on G2.com.